Book Dollar car rentals in Houston

Reviews for Dollar in Houston

Recent reviews

Traveler rating

Wonderful

63

Very good

33

Good

20

Okay

39

Fair

14

Mediocre

0

Poor

122

Find reviews that mention:

car was cleancustomer service

get the cargreat experience

car i reservedgreat value

rented the carnever rent

great pricecredit card

friendly staffpick up and drop

2.0

The Dollar rental agency said they were "out of cars" when I got to the desk (even through they were renting cars to others in front of me and to those after me when I left the desk). Therefore, they said that I had to pay approximately $200 more than the rental agreement was made for. This is because they HAD to UPGRADE me to a higher priced car. I said that they didn't need to charge me more because they were low on vehicles. They said that because I made the agreement through KAYAK that it was an issue that I had to address with KAYAK and that they would not honor the contracted agreement. I guess I am not going to be using KAYAK again. I ended up canceling the contract that I made through KAYAK when at the Dollar rental desk and walked over to the Hertz desk and got a different car for $20 more than the price I was contracted with through KAYAK at the Dollar agency and went on my way. It was a BIG waste of time using KAYAK.Reviewed 2 Feb. 2023

review from

2.0

They charged me for things I did not want! CrooksReviewed 5 Jan. 2023

review from

4.0

I liked thay I was able to use my own car insurance when picking up the car and not bring forced to take Dollar's insurance. The lady at the counter tried to force me to purchase Dollar's insurance and was mad when I didn't. In addition, the vehicle was not cleaned good. There were ants coming out of the vents when the AC was turned on and we found a bug that looked like a tick in the vehicle. It was AWEFUL! What could be done better? A positive customer service attitude even if the customer doesn't purchase the company insurance offered, and better vehicle cleaning.Reviewed 5 Dec. 2022

review from

10.0

great service, good pricecReviewed 17 Oct. 2022

review from

4.0

Was issued a 'similar' sized vehicle that was smaller than the Nissan Rogue signed up for. I checked the dimensions, a Ford Escape has smaller interior than Nissan Rogue. You claim its the same, reality says smaller. Vehicle smelled like smoke when we got in. I understand you charge people extra if they smoke in the vehicle? Is this just to maximize profits? Cause your not cleaning them to get the smoke smell out from my experience.Reviewed 19 Sep. 2022

review from

4.0

Price of the car was good. Counter agent made a mistake on my booking and I had to drive back to the airport to get it fixed. There should be a contact number to the station instead of wasting gas and time for a situation that is the agents mistake.Reviewed 15 Aug. 2022

review from

2.0

The cashier lied to me and said my class of car was not available at pickup. I went to pick a lower class car and the person in the garage said there were two of my class available. She said cashiers do that because they upgrade people and make a commission. Horrible policy! Terrible customer service. Tires were nearly bald and need to be changed - safety concern. The vehicle was way underpowered. 4-cylinder engine in a full size SUV, really? We were driving in the Rocky Mountains and the vehicle could barely handle it. Overall the worst car rental experience I ever had.Reviewed 27 Jul. 2022

review from

2.0

Waited in line for over 45 mins to be told that there would be a wait with no ETA for our vehicle, even with a reservation. We could not wait due to our travel plans, so went over to Hertz, who was incredibly helpful and got us a vehicle right away. Do not rent from Dollar!Reviewed 22 Jul. 2022

review from

2.0

When I arrived with my wife and two young children at the rental car location, an unhelpful monotoned person told me that all cars were sold out before I could say anything. I told them I had a reservation and they proceeded to say that since I have a reservation it will be a four hour wait for my car. I couldn’t do that with two young children. I called and cancelled and I’m waiting for my money back. If they don’t have cars then they shouldn’t allow people to book reservations.Reviewed 17 Jul. 2022

review from

8.0

I would like the option to have 2nd driver with low cost.Reviewed 9 Jun. 2022

review from

2.0

The rate turned out to be 50% higher due to insurance. Chose a different company instead.Reviewed 9 Jun. 2022

review from

2.0

Ran out of vehicles and had get van instead of requested car. The van was dirty and was pretty rough.Reviewed 1 Jun. 2022

review from

More

• 6.2 /10Avis Car Rentals at Houston
• 5.8 /10Payless Car Rentals at Houston
• 4.8 /10Thrifty Car Rentals at Houston
• 4.3 /10Ace Car Rentals at Houston
• 5.5 /10National Car Rentals at Houston
• 6.4 /10Budget Car Rentals at Houston
• 5.3 /10Hertz Car Rentals at Houston
• 5.3 /10Advantage Car Rentals at Houston
• 7.9 /10Alamo Car Rentals at Houston
• 6.5 /10Enterprise Car Rentals at Houston
• 7.2 /10Sixt Car Rentals at Houston

• Has the Dollar rental car policy in Houston changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Dollar will continually update its policies accordingly. Please contact Dollar directly for the latest information. You can find up-to-date information on the coronavirus response of Dollar here: Coronavirus (COVID-19) update from Dollar

• How much does it cost to rent a car from Dollar in Houston?

  On average a rental car from Dollar in Houston costs C$ 69 per day.

• What is the most popular rental car from Dollar in Houston?

  Supplier choice (Class Special Convertible or similar) is the most frequently booked rental car type from Dollar in Houston.

• How many car rental locations does Dollar have in Houston?

  Dollar has 3 rental locations in Houston. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: George Bush Intcntl airport (IAH)?

  Yes

• Does Dollar offer shuttle or airport pick-up services from George Bush Intcntl airport (IAH)?

  Yes