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Extra seat belt across the chest 10 minutes before taking off and 15 minutes before landing seemed excessively safe.

The transfer from Domestic and International was a bit confusing but I am easily confused. I did not eat any food, but the food on the other leg was decent. It was nice they turned the lights off on the night flight. The plane was in good shape, but was a little cramped in economy and I am small. They gave me a customs form to fill out and nobody looked at it as I went through customs. Not a bad flight.

My case was missing a wheel on arrival Heathrow and the staff were unhelpful when i tried to get some compensation stating it was not sufficient damage, i only wish that they at some point have to deal with the same situation it put me in, maybe they would change their attitude but overall it was a good flight

We are satisfied with the cabin crew serviceand the quality of meals served.

The aircraft was really old, the staff demotivated and the overall United airline service is horrible

Increase the number of available films, including variety. All other aspects were great.

Check in was a disaster. 90 minutes and only 2 economy check in desks open. Had to rush to catch the flight.

I couldnt go on this flight and lost all my money over 1,000 UK Pounds as my visa to Myanmar was not accepted :(

food poor i said chiken i got pack a pow breakfast lousey .job to explain wot it was ...

After going back and forth with the airline, they never reimbursed the airline tickets. Went around asking multiple people how to get reimbursed and kept getting put back, not satisfied with their customer service.

The plane had a technical problem it would delayed 10 hours but they just gave limited information and put all passengers into the Miracle lounge. Ther were not enough chairs and so on.

Ensure there is a choice of food for all customers and also enough food

An excellent airline; polite and courteous cabin crew, excellent meal and drink service. Highly recommended.

We boarded the plane at 1:20 pm It was hot. There was no air-conditioning It was stifling They kept us on the plane sitting there for 1 hour and 10 minutes

No space in between the seats as per them the average height of human is 5’3” and weight as 55, so seats are designed as per the same. Also, the aircraft was dirty and full of insects

when we arrived at Taipei no one help us to get boarding pass. we saw a few people there asked them for help but they just ignored us. There was a guy told us to call Starlux number to get help but we don’t know how to dial the number until there was a lady working there helped us to call Starlux customer then someone came down took us to another counter for boarding pass. Very confused and inconvenient. We might not choose Starlux again in the future.

There was no entertainment and food option limited But the service was first class on an economy flight

They didn't have a vegetarian food in spite of the ore order

Technical problems checking in. Had to wait a long time while they got things ready.

Vietnam airlines is just one step upper to the cheapest one (vietjet, if you wanted delays and cancel or feel like a criminal then vietjet is for you) for sure better customer cares and on time.

No snacks meal or drinks for 9hr flight, no entertainment options. Crew appeared tired, irritable. It's apparently a budget airline, they make sure it feels that way.

Un peu déçu par le vol, c’est la première fois que je prend un vol de 6h ou les boissons et la nourriture sont payantes et pas inclus dans le vol. Peut être que c’est propre à la compagnie mais ça m’a surprise. Le fait qu’il n’y est pas d’écran pour pouvoir passer le temps était aussi un point négatif. Cependant le personnel était très agréable.

First time of flying with Air Asia and great choice

Don't even offer water on a 5 and half hours flight. Its laughable one have to rent a blanket.

No free water. Water cost money in a currency that I didn’t have.

Pay for food on an almost 6 hour flight. Very tight space, I had to show my boarding pass for the food I paid and the blanket set. I had an online boarding pass, that didn’t work, I had to take out the printed boarding pass out of the overhead locker whilst my neighbour was eating, as I was sitting in a Center seat. The staff was very friendly and got my bag out but it didn’t make sense. As the online boarding pass was enough for the blanket set. But not for the food. Just to make a check on the piece of paper. I had a warm free meal on an one hour flight from BKK to Samui with Bangkok airways. So airasia just tries to save money where they can.