Flight cancelled an hour before takeoff due to "unscheduled maintenance". New flight makes me have to wait for 5 hours in the airport, at a gate totally on the other side of where I'm at, requiring me to take a tram to get from the N terminal, to the C terminal. After waiting for 5 hours I'm informed my new flight is no longer at the gate I'm at, but instead is back in the N terminal where I was previously.
Flight cancelled an hour before takeoff due to "unscheduled maintenance". New flight makes me have to wait for 5 hours in the airport, at a gate totally on the other side of where I'm at, requiring me to take a tram to get from the N terminal, to the C terminal. After waiting for 5 hours I'm informed my new flight is no longer at the gate I'm at, but instead is back in the N terminal where I was previously.
Staff very helpful and friendly, in flight entertainment poor. Flight left late and thus arrived 20 minutes late to final destination.
My baggage was in another flight, anit was delayed for one hour.
Up on arrival, due to twisted ankle, I wasn’t able to walk. Requested for a wheelchair. They immediately asked for it. After 10 minutes wait a young man named Carlos picked me up at the gate, got my baggage and took me to the pick up area. It was a great service. Thanks Alaska Air line
Pleasant flight, now wifi, but did get pushed to the exit row gracefully cause I am a tall man. Was a pleasant thank you.
Good. Quiet. Comfortable. The protests nearly kept me from catching my flight. They waited for me! I made it!
They overbooked the flight. I checked in the day before. Got to the gate and they wouldn’t let me on. No seat.
I tried to cancel my flight weeks in advance round trip and told I was not able to. $400 down the drain
wish Airlines would board the plane starting in the back first. Makes more sense and I think it would be faster, NO? Everything else was great!
I went Premium otherwise it would have been a long wait. On board I only asked for a cup of hot water and got lukewarm. Cabin crew have poor to no service. But great flight; it went smooth.
Bellingham (undefined)United States
John Wayne (Santa Ana) (SNA)United States