C$ 980 Find cheap flights from Berlin to Ottawa

The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.

Old cabine without flat bed in business for a 12 hour flight is not acceptable

Generally good. The crew is excellent. The food could be better.

Excellent apart from transport to actual plane 10 minutes from the actual gate , walking out in the tarmac in the rain and having to climb stairs to enter while holding luggage.

Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.

Business class in the second leg - CDG-EVN was a disaster.

A couple of minor delays in boarding but very professional and efficient staff.

Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet

Even though my seat is a paid seat, I was told to give up my seat to a passenger. I tried to ask the CA to negotiate, and when I spoke in Japanese, the CA fled. I had to find a Japanese CA and ask them to deal with it. . After takeoff, I spilled my coffee, and when I asked the flight attendant for a towel, she told me to wipe it off with a wet tissue. My clothes got wet, so I asked CA for an extra blanket, but I had to wait for an hour.

The hard product, food, and service are far superior to their North American counterparts

Standard flight experience, but there is only power at the seat to row 20 on the aircraft, on my initial check in it did not say that was the case

I feel like they have upgraded the app since I last flew United and I found it to be super helpful. I had stopped flying United unless absolutely necessary and my experience on this trip indicates they have been working hard to improve their services.

It was fine. Flight was on time and arrived at destination with 15 min to spare.

The ride was good but no food ot entertainment hence, it was just over an hour flight.

We were delayed an hour leaving Munich (No fault of the crew). They kept us posted on the status so we knew what was going on, but as a result we missed our connection in Chicago and the communication on connecting flights was pretty poor as we disembarked. It was already stressful and some of that could have been reduced by better communications about where to find transfers, etc.

One problem, but a serious one - the plane is built with electric windows that tint dark to reduce light. Sitting next to the window is VERY UNCOMFORTABLE as it emits so much HEAT in the face when tinted.

I was happy to be seated with my teen daughter. On my arrival flight we were not together. Drink choices were great. Food was ok. Lots of entertainment options. Pilot communicated well and gave us a heads up about wind and turbulence. Made it less anxious.

No in flight entertainment, gate employees were very quick and impatient, plane was uncomfortable

Aircraft has better leg room than any of United's larger planes. We had requested mobility assistance for this and related flights. United's response to all was superb.

No snacks served! Seating in the kast row in uncomfortable.

LATE AGAIN. Seems like each time I use Air Canada there are delays ... extra 2 hours this time, making for a 22-hr day for me!!! The gate people did not seem to know what they were doing with loading people, unloading, checking carry-ons, letting some go ... very unorganized from Toronto to Detroit! Would have been faster to drive

The staff were on the last leg. But they were still very accommodating and polite. They were all very helpful with getting the bags up and getting people to their seats.

Flight from Lisbon to Toronto was smooth, and we arrived early! Flight from Toronto to Denver was delayed about 40 minutes. We didn’t hear about the delay until after we had boarded the plane. The delay could have been handled better.

The Air Canadian personnel were all very professional and friendly. I will definitely fly on them again.

My second flight ended up being through United and it was fine. Again, just frustrating that it was so late.

First time flying Air Canada and the trip was very pleasant! They did a great job getting us out of Toronto and into Rome (early!) For an international flight it was very enjoyable.

It was awful. For a 37 minute flight time,we had 1:30 hours delay. If someone had a connection flight he or she couldn’t reach for sure. The only positive point was online check in.

Not full, so lots of room, which is really the only thing that can make flying economy more comfortable. Direct to Toronto is great! I didn't eat or use the entertainment.

You do not have a space for flight cancelled. BUT!!! Air Canada handled it great. Was booked on another airline for the next day. The original flight was booked solid. But he precheck by the maintenance found a mechanical problem and the plane was not safe to fly. It was an inconvenience to have to wait until next day but I would rather arrive safely.

Very good other than we have to wait for one crew and we’re delayed and the pilot and his co- pilot has to make a difference to be right on time arrival. Disappointed about no food service also.