It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
The plane was one hour late cause they were doing some reparations with us on the plane no mention I was in the first seat and the door was open the entire time with 8 degrees! The plane was totally dirty no mention old ! The staff was nice but no put together, the attention to details and passenger experience is missing and i always travel first !!! Is better the lounge than the plane! KLM/air France every details is taken care maybe you need a creative creator or experience client need asap was terrible and not memorable for the price that I payed very dissatisfied
I like that it got us where we were going. Everything else needed work. It was 1/2 hour late and we took off an hour late. The plane had to be cleaned and the disabled loaded on board before we could take off which took forever and then we sat at the terminal FOREVER before we took off. The ride was so bumpy that they couldn’t serve drinks and snack but to about 1/2 the plane. Seriously we should have flown out of Fort Lauderdale. We probably would’ve gotten home several hours earlier.
I received the two differed meals: chicken and pasta. I asked and I received. I am anti-wasting food!
I had to run from one side of the Airport to the other side of the airport. Almost missed my flight.
Why, on an 11+ hour flight, is the food being served at a speed resembling a 90-minute flight? Flight crew practically threw our food at us, then cleaned it up before everyone was done. All, presumably, so that they could retreat away for the next 7 hours to be completely unavailable. No additional beverages were served for hours. Delta is supposed to be the premium American carrier, but on this flight, it made me wish I was flying someone else. Also, the “upgrade” to comfort+ is a joke. It was worse than Japan Airline’s lowest level economy class. Literally no comparison between these two airlines. I wouldn’t fly Delta from Tokyo again unless I absolutely had to. Very disappointing amenities and service!
There was no wifi even after my husband paid for wifi it wasn’t working. The plane looked and felt old.
Short flight. Perfect crew. Older plane. But clean and comfortable
I have to say that Delta has improved their service radically since I flew with them last. I purposely have avoided flying with them for years owing to absolutely terrible service. This is no longer the case, I am glad to say.
App was rather sporadic in working along with Wi-Fi no longer could text and passenger seated next to me was sicker than a dog from LAXLIH also disappointed I couldn’t buy access to sky club with my bonvoy Amex
No air in the middle rows. Had a hard time breathing. Was dying of heat.
Not very good, they nickel & dime you for better seats & pay extra for the checking in bag, bad service all the way around
Flight from Lima to São Paulo didn’t have USB plug to charge the cellphone.
It was a good experience, the flight was a little too long & the food was ok
Check in of my luggage which needed to be paid for was excellent. Thanks to Nora
As usual, LATAM tried to rip me off as a Gringo. They ignored the fact that having paid for my assigned seats, I was entitled to one free luggage per person, up to 10kg, and tried to charge me USD40 per item. While they ripped me off by $160 on my outbound flight (4 luggage pieces, which should have been free), I vehemently protested this time around. Note that they only request this from gringos, not from Spanish speakers. LATAM behaves like a racist extortion organization.
This airline is full of junk fees. After paying to get my kids to sit with me, we were asked at the gate to check in our roller bags and pay $40 for each one. Peruvian passengers all took their roller bag in the plane. I don’t appreciate airlines who spot the gringos to tax them more.
Our yoga retreat was cancelled and besides not refunding is, they would not even let us change dates or locations. As a matter of fact they wouldn’t even talk to us and kept referring to the travel agent, who said they couldn’t change anything and it was up to the airline to do so. They passed the buck until it was too late to do anything about it. Avoid Latham and Budget Air for your travel plans.
I did not like anything, first time I use company and for sure it will be the last time, they charge for simple operations that any other average airline wouldn't charge.
GOL made the flight experience a true delight. Everything was smooth, from the check in process, to the disembarking moment.