Find First Class Flights to Cancún

Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do

Everything went smoothly. I didn’t like that when I booked in the main cabin my wife and I weren’t seated together. One would think when booking on an option that allows picking your seat. They would put you and your travel partner together. Had to call to get it sorted. They did fix.

Big plane, long flight, absolutely no leg room and basically non existent air! I am 5”4’ and always travel Main Cabin, I was miserable on this plane and could barely move when we arrived in Cabo due to the cramped leg area!

The pilots were good. Disappointing when planes don't have electrical ports

Everything was great except for the seat. The backrest would not stay in the upright position.

Flight was late. Club was full. Experience is exactly what I expected.

It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth

I had a great travel experience as there weren't any delays and I was able to get to Mexico City on time for conference.

I like using the Delta app to keep informed, boarding was smooth, and flight attendants were awesome and on top of everything, good communication from pilots.

Terrible. Do not book a trip with Delta to Roatan

Keep us informed of delays in a more timely manner

Smooth. Courteous. Fun. One problem: the wheels on my checked roller back were broken when I picked up baggage at destination. Must have happened during flight baggage handling but I don’t know where.

Delayed arrival for aircraft taking us SEA to IAD. Ground crew took way too long downloading and uploading jet for our leg so 45 minutes late. But ...aircrew saved the day flying fast to get us home on time.

We had a very scary attempted landing in Palm Springs and were redirected to Ontario. It was a stressful flight.

You guys did great, the only thing keeping me from the higher rating is the physical dimensions of the seats, which staff has no control over. Keep up the good job.

My plane ride down landed 20 min late. Boarding at SFO was strange too. The people at the terminal were nice—but, boarding lacked direction, and was confusing . Coming back was worse—the plane was hours behind—and I barely caught the last Bart train back to San Francisco (3 min more and I would have been in trouble). It was a very stressful trip, and it didn’t need to be.

We had an hour delay Probably couldn’t be haloed Very friendly staff

I had to gate check my luggage and it was a pleasant experience as I never done that procedure before. Everything went smoothly.

Friendly and on time Would have appreciated if they’d been able to help with seats etc on our other onward flights with British Airlines

staff are repeatedly appreciative of your patronage. flights were on time. One ticket counter staffer in Vancouver was very helpful in all ways.

They gave me a seat with extra leg room. But they didn't offer me anything to drink, just because it was an hour flight

Water and a cookie was all they offered, shocked we couldn’t buy a thing no coffee, no pop, beer or any type of food, besides that everything went very smoothly

Check in online did not offer checked baggage option but was fine to do it at airport. Not sure what if any on board entertainment options there were-an instruction card would help. Never flew with you before but would happily do so again.

I surprisingly have no recommendations. My first flying with Canada Jetlines and I will definitely fly again!!

Great new airline. LOVE the fact that carry-on baggage is no-charge. They weren’t picky about carry on size like some of the US ultra low cost carriers can be. You got a drink, no snack. They boarded “old school” from back of the plane to the front which I have always been a big fan of. Flights were on time. I am 6’ and I had enough legroom (although I was in an aisle seat as I always am). No issues and loved the flight and the price. Will be a return customer.

Check in with as long, especially considering we did not have any checked bags

While the flight left on time, the experience afterwards was terrible. Starting with the flight attendants who were very unprofessional (there were times during the flight when I felt the crew was hiding from the passengers at the front and back of the plane chatting amongst themselves) and had very poor communication skills. All announcements over the intercom were poorly delivered and many passengers were left confused on what was said. To top this off, the airline left my checked-in luggage at my departure city and I've been calling/emailing their customer service representatives ("CSR") who show no empathy or urgency to address my situation. First off, I have an Airtag on my luggage and when I told them that the luggage was left behind, they didn't believe me and tried to convince me that it wasn't missing. During my subsequent communications over the phone with the CSR staff, I go on to find out that the staff that monitors emails and phones are completely separate and unable to communicate with each other. After I've emailed/called, I was promised that their airport staff will contact me right away. It has been over 24 hrs and I still haven't gotten a call/email. I have made subsequent inquiries over the phone regarding the status of this call and the CSR cannot tell me. Luckily, my luggage has since arrived at my destination (on a subsequent flight) but now it is just sitting in the airport. I'm praying that this will be dealt with soon after which, I will never fly this airline ever again.

I Had very bad experience for rental car company nu rep and charged me for insurance , already had it

I loved the crew's professionalism. The landing was unbelievably smooth, haven't experienced that in years

Their system was slow so it took them well over 4 hours to complete checkin but they kept assuring us that the flight won’t leave without all the passengers as it’s their fault but at the end of 4th hour then tell us that the immigration will close for the night and the last few of us are left stranded behind. The customer service itnay open at night. The airlines does have its own crew at Toronto airport so no one to help us.

Great first experience, I will definitely be flying again as soon as I can. No online check in was a bit nerve-wracking with a newer airline, and it was a bit disorganized at the airport check in but I've definitely experienced way worse with the major airlines. I arrived 2.5 hours early and had tons of time. Looking forward to new routes!

The plane was so outdated, that it made it uncomfortable. The temperature was hot during the whole flight

Happy attentive flight crew. All in all good flight the night flight works well. Getting into Mexico City early so you don't get caught up it all the immigration and custom ques, additionally, this helps when exiting the airport and crossing the city to your final destination. All works very well and would do it again

Some entertainment and food/snack service would have been nice

All the pessengers should be wait in a line útil the creo and piloto are arrived.

Planes seat could be bigger very uncomfortable for tall humans.

Atraso de dos horas y media con vuelos sobre vendidos

Great airplane The confort was within the high standards. My only little problem was That all the movies ( only 3) was on Spanish, even though I was selecting the audio on English it didn't happen. After that I highly recommend aeromexico

1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .

Aeromexico es siempre una buena opción, relación precio calidad adecuada!

Business class was economy with a table in the middle seat. That is worse than economy. No food and no entertainment. Very poor representation.