Low season | June |
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High season | July |
Average price round-trip | C$ 1,151 |
Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
I would fly again the whole experience was great. The only feed back I can give that they don't do that American Airlines does is the crew there is more humorous with boarding and thank their passengers. It makes it more fun to fly with them. I would however fly Delta again.
Horrible. This was not first class. This was a connecting flight whi h was late. My original flight never came. I hated the fact that delta gave me a connecting flight from New York to Orlando Florida. No meals and the television screens were not working. There wasn't even any power to charge your phones. This is NOT FIRST CLASS DELTA!!! Do better next time!
Flight was delayed an no one make an announcement about it., they only have Coca Cola and nothing else., the food that was served was cold… very bad experience and service
They did a fine job. Can't wait to use Delta in the future.
Seat back monitors and outlets were dead and not working.
The experience was good and the flight departed on time and landed early
The flight was delayed but we got to our final destination.
public website still broken for years randomly blocking browsers with privacy options active after loading a page maybe once. check-in on laptop was almost impossible but eventually randomly worked. had to print pass at airport since couldn't get back in to load digital pass on mobile firefox or chrome. red eye flight so smooth onboarding, plenty of room to spread out, easy offboarding. onboard wifi instructions mention vpn can cause problems connecting but fails to also mention private dns. no printed or built in menu list, seems weird to require personal device to point at qr code link for menu which does not even allow direct ordering. people with health condition risk related dietary restrictions trying to avoid for example cholesterol and sugar are left guessing what they can order either way without nutritional info highlights (cranberry juice was minute maid cocktail with as much suger as typical can of soda). tap to pay wasn't working and always seems sketchy to manually enter card info. good movie variety, so limited tv was okay.
It was a Red-Eye flight so was not comfortable enough to sleep, but seat was as expected. Crew was great and in-flight entertainment was excellent. Flight was smooth
Bathroom broke, had to rush to board because of late exit of previous flight
Water and a cookie was all they offered, shocked we couldn’t buy a thing no coffee, no pop, beer or any type of food, besides that everything went very smoothly
Check in online did not offer checked baggage option but was fine to do it at airport. Not sure what if any on board entertainment options there were-an instruction card would help. Never flew with you before but would happily do so again.
I surprisingly have no recommendations. My first flying with Canada Jetlines and I will definitely fly again!!
Great new airline. LOVE the fact that carry-on baggage is no-charge. They weren’t picky about carry on size like some of the US ultra low cost carriers can be. You got a drink, no snack. They boarded “old school” from back of the plane to the front which I have always been a big fan of. Flights were on time. I am 6’ and I had enough legroom (although I was in an aisle seat as I always am). No issues and loved the flight and the price. Will be a return customer.
Check in with as long, especially considering we did not have any checked bags
While the flight left on time, the experience afterwards was terrible. Starting with the flight attendants who were very unprofessional (there were times during the flight when I felt the crew was hiding from the passengers at the front and back of the plane chatting amongst themselves) and had very poor communication skills. All announcements over the intercom were poorly delivered and many passengers were left confused on what was said. To top this off, the airline left my checked-in luggage at my departure city and I've been calling/emailing their customer service representatives ("CSR") who show no empathy or urgency to address my situation. First off, I have an Airtag on my luggage and when I told them that the luggage was left behind, they didn't believe me and tried to convince me that it wasn't missing. During my subsequent communications over the phone with the CSR staff, I go on to find out that the staff that monitors emails and phones are completely separate and unable to communicate with each other. After I've emailed/called, I was promised that their airport staff will contact me right away. It has been over 24 hrs and I still haven't gotten a call/email. I have made subsequent inquiries over the phone regarding the status of this call and the CSR cannot tell me. Luckily, my luggage has since arrived at my destination (on a subsequent flight) but now it is just sitting in the airport. I'm praying that this will be dealt with soon after which, I will never fly this airline ever again.
I Had very bad experience for rental car company nu rep and charged me for insurance , already had it
I loved the crew's professionalism. The landing was unbelievably smooth, haven't experienced that in years
Their system was slow so it took them well over 4 hours to complete checkin but they kept assuring us that the flight won’t leave without all the passengers as it’s their fault but at the end of 4th hour then tell us that the immigration will close for the night and the last few of us are left stranded behind. The customer service itnay open at night. The airlines does have its own crew at Toronto airport so no one to help us.
Great first experience, I will definitely be flying again as soon as I can. No online check in was a bit nerve-wracking with a newer airline, and it was a bit disorganized at the airport check in but I've definitely experienced way worse with the major airlines. I arrived 2.5 hours early and had tons of time. Looking forward to new routes!
The flight was again delayed for more then 2 hours with some lousy explanation regarding the reason of the delay. Although the flight was delayed for more than 2 hours, no refreshments were offered (according to EU regulations). Last 4 flights on KLM - always at least 2 hrs late. So be prepared that you cannot plan anything with KLM.
We left one hour late because of technical difficulties. The economy comfort seats are great for the price. The crew was mediocre, they do not provide a pleasant experience, they just deliver food and drinks and give orders, not very amicable, no service and hospitality focus.
Seats are fair enough for medium tall people. Good food all the trip. Fight attendances are warm
I thought KLM was the best airline but the Lima - Amsterdam was 1 hours late, the Brussels - Amsterdam was 2.30 hours late and the Amsterdam - Lima was 30 minutes late
Overall a good experience. We were disappointed when we had to check our carry on due to the plane being full. KLM hadn’t notified us and we had valuable items in the carry on but they still made us check it. Some of the food was great and some was mediocre. Crew is really kind and funny.
One of the vstewardeses wanted to bump me of the plane for absolutely nothing. There is CCTV in the plane ans everything can be verified. Very disappointing , you all will see, o other 5 years and the passangers who does not smile to flight attendent will be bumped off...
I travel frequently. The flight was late again... KLM should really try and be on time
The flight itself it was great nice food the crew were very nice and helpful, Checking in from Birmingham wasn't great long queues for bag dropped, And I had my hand luggage case taken away from me even though I requested to have it with me as I had breakables items. I was told I can not because of the length of the flight with no explanation at all no options was given for me to take my fragile items out of my case it was taken away with hold buggage I find the staff member who was checking me in very unpleasant !! Can we please be advise if the rules have changed about the the carry on hand luggage it will be easier to be advise on booking your tickect if we not allowed to take the hand luggage with me. Overall I had a good flight .
The plane was clean and the staff was friendly. Food and drinks as expected on international flights. The entertainment system was old style, with a pullout controller, and selections not as extensive as on other flights.
I requested wheel chair assistance , it was confirmed via email that inwoood get it but I didn’t get it . The last leg of my trip to Nigeria was the worst.
Boarding - It is unclear where the line for the group are given the signs. A solution would be a diagonal arrow pointing to the lane in which the lane for boarding of a given zone should form. As it is now, you are guessing which side of the pole the "zone 3" sign is telling you to form the line. Inflight Entertainment - The Spanish subtitles function didn't work for movie watching (in fact, all subtitles didn't work), so was difficult to follow along and I watched the movie in silence without words.
An hour-long wait to check in, 90 minutes for luggage to come out, lost luggage, chaotic operations
No everybody brings the proper equipment to enjoy the plane entertainment. Then I was not able to enjoy it.