I feel like they have upgraded the app since I last flew United and I found it to be super helpful. I had stopped flying United unless absolutely necessary and my experience on this trip indicates they have been working hard to improve their services.
I feel like they have upgraded the app since I last flew United and I found it to be super helpful. I had stopped flying United unless absolutely necessary and my experience on this trip indicates they have been working hard to improve their services.
The ride was good but no food ot entertainment hence, it was just over an hour flight.
No in flight entertainment, gate employees were very quick and impatient, plane was uncomfortable
Aircraft has better leg room than any of United's larger planes. We had requested mobility assistance for this and related flights. United's response to all was superb.
No snacks served! Seating in the kast row in uncomfortable.
Wheelchair assistance was not complete. The person left me at the departure gate without informing the groundstaff of my requirements. I had to walk to the departure counter to ask for help to reach the plane door. The crew informed me that in future they were not allowed to help passengers like me, senior citizen and Wheelchair passenger with placing their carry on bags in the overhead compartments!
Easy peasy. Crew was great. Take-off and landing nice anc chill (good job by the pilot). Thank you UA!
Flight was fine, it was delayed but only 30 minutes, staff were efficient, lady making announcements at LAX was really hard to understand but the rest were great.
Pretty turbulent, but not anyone’s fault. They got us there. Impressed that they carried on with a drink service.
The male air hostess was rude and didn’t even offer me a drink. Poor customer service!