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Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
Great flight, comfort, and staff. Prefer tv in back of seat but watching on phone will do
From what I saw there was no entertainment. Similar to my flight to London, I personally would like the attendants to be more interactive during the flight.
Air Transat left my luggage back in Montreal and it took them 5 DAYS to get it to Venice. Luckily I was still in town, or else their option was to send my luggage back to my house in CANADA. What a joke! Oh, and I had to find a way to go get it at the airport in Venice, they needed 72 hours more to get it to where I was staying.
I was pleasantly surprised. I booked the "club class" which was basically like Domestic First Class. The service was superior. Food was pretty good. Seats and cabin were comfortable. For the price I paid, I was very pleased.
Super unproffesional flight . Flight attendants were unproffesional. I could hear them gossiping about theor boyfriends the whole trip
The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.
The ticket price was reasonable, food was okay, not the best. I would use the service again.
Actually the flight was on time. New plane, food was okay but not great.
Old plane, hard seats, 1.30 hours delay, while seating on the plane waiting for departure.
Great boarding. Everything was on time. Plane was a bit old and the crew could have provided better drink service.
Boarding was a little chaotic but it was a very large flight. It just wasn’t fast. And there was no noticeable difference between zones boarding.
Wretched scheduling - they got themselves into a critical crew situation and didn’t try to address it until 15 minutes before they had to cancel my flight
Our flight was delayed 2.5 hrs due to plane being too hot! After 1.5 hrs, airline decided to use another plane but had to wait for gate, baggage transfer & beverage transfer. Anyone could tell after first half hour that another plane was required and although did not affect us many would miss connecting flights at Heathrow. I have found the stewards are not the friendliest in the industry and the food is questionable, even as I like airplane food normally, the best of the 2 flights was the yogurt & granola for breakfast.
The CX617 from HK to BKK was delayed more than 1.5 hours.
Do not eat the bagel! Otherwise, good albeit late, breakfast in first. Boarding downgrade only because flight was delayed due to plane change due to undisclosed problem with original aircraft. I did not use entertainment.
Terrible, oxygen masks were deployed mid-flight. We returned to airport. Took additional 12 hours to get home.
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints
3.5 hour delay!!! No plane for hours, mechanical issues and poor communication from airline. Horrible! Supposed to land at 8:54, landed at 12:32!
Late. Then next flight was an hour late due to mx.
less delays; there was an hour+ delay on both flights. self serve check in kiosks weren't available for British Airways flights
The flight was delayed for over three hours due to mechanical issues.
During breakfast the fligh attendants missed one side of the plane for tea/coffee. I was on the other side and received tea. Unfortunately my husband and friends did not.
We left our sons tablet on the British Airways plane And we can’t get a hold of anyone to try to locate it. I have to call multiple numbers.
Lost bag on an hour and a half flight with no connections - ridiculous!
Boarding was as fast and efficient as possible. The flight crew were amazing and extremely friendly. We enjoyed our flight.
There was nothing to like besides the crew. The comfort of the airplane was poor (seat did not work properly and it was not comfortable). The “entertainment” system did not work! On a flight that last nearly eight hours, (which is advertised as having excellent entertainment options), that is unacceptable! Passengers should have been given free WiFi for the flight. The food served on the flight was below school lunch grade food. (With one exception, the ice cream snack). The chicken entree was tough and nearly impossible to cut and eat. The “pizza” served later in the flight was worse. The chicken pizza had a dry crust and the “toppings” were equally not enjoyable. The amount of chicken and cheese were almost non existent. Overall not a flight we would want to repeat!!
Is it American Airlines or British Airways? This is so confusing. I got it from Portugal.
I like the space, but if I had a window seat would be a lot more comort .
It was a flight operated by Aer Linus for BA and the plane and crew were very good but the food selection was average.
Boarding poor in London,ok in Chicago. Don’t like Heatrow/terminal5
Charged an extra 65 pounds for overweight suitcase, Not told how much overweight but had no choice but to pay the price. Compare to Delta Airlines where I flew internationally a few days before with this suitcase and no extra charge by Delta. Comfort was horrible. I am just under 6 feet tall, and good that the flight was only 1 1/2 hours, because my knees were in the seat back in front of me the whole flight. I felt that my knees were part way up to my chest. No reason to have the seats that close. I will say to the positive was the flight crew, very friendly and efficient.