Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.
Our flight was delayed by over 6 hours. We then had to deplane, stay overnight in a hotel then fly out the next day, 23 hours late.
This flight was cancelled at the last minute. We were rebooked on another flight but a day later. We lost a day of our vacation and paid for a night in a hotel we couldn’t use. The flights we were rebooked on (both American) messed up our seating on both flights-we didn’t get the seats we had paid for. All in all, a terrible experience.
Lost our luggage in Heathrow. Showed up 3 days into a 7 day vacation. Very inconvenient and disappointing!!
They allowed some guy to move seats after 3hours of him being next to someone very sick, There were several empty seats, but they moved him to mine. I find that incredibly inconsiderate and should not have been done.
Air hostess delayed providing food and then pulled away the tray before i finished eating
Excellent! Great flight attendants, good food (in business class, at least), very comfortable. Touchscreen and remote wasn’t great.
We were kept waiting at the gate for 2 hours without explanation
I asked for a wheelchair. I have a back health condition. I had to walk a lot
Suite door was jammed but seat itself was very comfortable.
Not great, took my carry on case outbound as overhead was full . This cause me to miss my train connection since I had to go to baggage claim. Then on my return flight they tried to take it again and flight was delayed over an hour. I chose BA because the service is usually better that easy jet etc but these days I am not so sure.
Port Louis (undefined)Mauritius
Vancouver (YVR)Canada