Some entertainment and food/snack service would have been nice
An hour-long wait to check in, 90 minutes for luggage to come out, lost luggage, chaotic operations
Planes seat could be bigger very uncomfortable for tall humans.
Atraso de dos horas y media con vuelos sobre vendidos
1 hour waiting for suitcases to come out traveling in business class and food in business class is a sandwich? Avoid Aeromexico .
Aeromexico es siempre una buena opción, relación precio calidad adecuada!
No everybody brings the proper equipment to enjoy the plane entertainment. Then I was not able to enjoy it.
Standard flight experience, but there is only power at the seat to row 20 on the aircraft, on my initial check in it did not say that was the case
Boarding was terrible. My wife uses a wheel chair and she was in an incredibly hot closed metal cargo box for close to 20 minutes before getting on board
I feel like they have upgraded the app since I last flew United and I found it to be super helpful. I had stopped flying United unless absolutely necessary and my experience on this trip indicates they have been working hard to improve their services.
Only water and pretzels served on six hour flight. Did not see crew rest of flight. No video screens and so no wired audio. Poor sound on plan so did not understand anything said by crew. This is a safety issue. Electrical socket did not retain charging block so could not charge phone. No video screen so could not watch movies. Phone is not a substitute.
The ride was good but no food ot entertainment hence, it was just over an hour flight.
Aircraft has better leg room than any of United's larger planes. We had requested mobility assistance for this and related flights. United's response to all was superb.
No snacks served! Seating in the kast row in uncomfortable.
Flight was fine, it was delayed but only 30 minutes, staff were efficient, lady making announcements at LAX was really hard to understand but the rest were great.
The male air hostess was rude and didn’t even offer me a drink. Poor customer service!
We left really late. Things that were out if anybody’s control I guess.
San José (undefined)Costa Rica
Vancouver (YVR)Canada