The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.
The connecting flight lay over was 4.00 hours, the gate agent booked me on the next flight which was about to depart at no extra cost.
The ticket price was reasonable, food was okay, not the best. I would use the service again.
Actually the flight was on time. New plane, food was okay but not great.
Old plane, hard seats, 1.30 hours delay, while seating on the plane waiting for departure.
Great boarding. Everything was on time. Plane was a bit old and the crew could have provided better drink service.
Boarding was a little chaotic but it was a very large flight. It just wasn’t fast. And there was no noticeable difference between zones boarding.
Crew was pleasant. Aircraft was very dated and uncomfortable for our nearly 4 hour flight. We were in row 17 and they ran out of purchasable food by the time they got to us.
We were lucky enough to arrive at the right time. The staff at YYZ did our complete check in and luggage tags for us. Even made sure we knew where we were to head next and how to get there. It truly was one of the best and easiest check inside. Thanks team.
Compagnie efficace et bons prix. Les sièges en classe club pourraient être plus confortables.
Lisbon, make sure to get food , coffee prior to going to boarding gates as there is no food being served after. Only vending machines. A lot of check points to get to the boarding gates. Not enough seating for passengers waiting to board. Crew was very courteous and kind.
Old cabine without flat bed in business for a 12 hour flight is not acceptable
Generally good. The crew is excellent. The food could be better.
Did not find the wheelchair that supposed to assist and went to a long queue for transit security chk which was very slow and boarding desk wanted to close counter although that they knew that I am minutes away because of their mistake of not providing the wheelchair.
Boarding was smooth and on time. The seat was comfortable and the entertainment worked. Staff were gracious.
Business class in the second leg - CDG-EVN was a disaster.
I have used Air France and KLM many times it will help if they change their menu's feel like it's been the same for years!!!, Especially the breakfast. Overall the flight was good and enjoyable.
No birding was given for next trip on same carrier, food was very moderate.
We transited through Chad and what was supposed to be a 1hr 20 minutes transit time lasted over 4hrs. We didn't get regular updates until we complained. After a 10hr flight from Paris no form of refreshment given and finally arrived Abuja over 6hrs later and none of my bags came
The line at boarding was not well organized and managed
Crew was professional. Boarding has few seats . Since the plane was not full would have been nice to change seat on the internet
Wish we had music during take off and landing like the last flight
First time with Porter and I can say this is best airline company in Canada. Great service, free WiFi, free snack and drinks (including beer and wine). Seats were super comfy on the Embraer jet and I appreciated the folding try table too. Staff were excellent both legs of the trip.
Tight transfer in Montreal. (15 min) However, we made it, as did my luggage.
Check in was slow because of passenger ahead in Reserve line. Seats were somewhat uncomfortable.
First time with Porter. Amazing experience overall, will be my airline of choice in North America whenever possible. Liked the quality of food and how it was served but one suggestion- a hot meal on the longer flights, perhaps?
Delayed by 2.5 hours. This happened previously on my flight from YOW to YVR on Dec. 26.2023. This is a terrible airline. The reason was there was lack of ground crew. This is a known event. AVOID PORTER AIRLINES IF YOU CAN. There is a reason half the plane was empty.
The airline arrival at the downtown airport is a big plus.. Food and beverage was excellent. Their non weather related cancellation is horrible. Overall I gave the airline 7 over 10 Tips for people flying porter from Boston. The airline doesn’t have inflight entertainment No TV No WIFI. Bring your entertainment with you.
The airline arrival at the downtown airport is a big plus.. Food and beverage was excellent. Their non weather related cancellation is horrible. Overall I gave the airline 7 over 10
Wasn’t on the flight- again. Bad weather in Halifax and I was in an accident. What a poor experience to have to pay for all this flight and not be on it
I didn’t make my flight due to poor weather and I had an accident driving there. I tried to get my money back or even credit and nothing. I have an entire flight both to Florida and back that I paid for and no one will give me any money back. I know this isn’t just Porter and it’s 3rd party- however airlines should allow these companies to take money for things they don’t get. I’m so upset. Who can afford a full flight they never take?
The 6 hour delay with minimal updates was not handled well. After many complaints from most of the un-boarded passengers, food vouchers were offered. The catering strike meant there was no food or snacks on the plane. Beverage service was heavily impacted, only water or juice was available. The staff at the gate was kind enough to inform that "if you want to eat on the plane, you will need to bring it on when boarding".
It was an excellent experience, traveling from Toronto to Denver with United.
Ontime boarding. Almost 1 hour take off delay. We could have boarded slightly later since the pilots were in traffic
I go am isle seat because it was half empty Food strike no food available
Flight was delayed, jeopardizing the following connections. Food was terrible. Crew was great.
This was the first AC flight in a long time that we experienced no delays or frustrations. The gate attendant was extremely polite and accommodating to my husband who has Parkinson’s disease which made boarding extremely stress free. Flight departed ON TIME and was a smooth ride. If only all my AC experiences could be like this.
Great experience on this Air Canada flight. Everyone was polite and respectful, even the passengers are very polite.
My wife and I especially liked the fact that the Toronto agent went beyond expectation to allow my wife and I to sit together. There was no option for us when we booked our seats. Very thankful!
I didn’t like the fact that all the customs officers went to lunch so I was in line for 90 minutes due to where the staff directed me. We were told three very different reasons for why the plane was delayed. It was a crowded plane with difficult storage situations for the Carry On bags. The Air Canada airline staff were all very good and professional. I was so disappointed in my cheese and fruit box as the cheese had molded and the fruit wasn’t fresh so I couldn’t eat the majority of the food. This was the last meal I could find as the restaurants had closed when I got in to my destination. I think you could work on improving the food quality.
Once again my complaint is how close the seats are together. Also, the bathrooms were not very clean by the second half of the flight.
The flight was on time and the crew very professional. Everything went as expected and I will use BA again for this trip.
Some how I got “offloaded” even though I had my boarding pass Food was horrible Staff were nice and cheerful No headphones were provided
Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!
The crew on this flight were attentive, efficient and friendly. It really made for an enjoyable flight.
Everything was great except for online checkin. That was through BA- glitchy and needed help on seat choice in person at the airport (and the staff were fantastic). Unclear if the problem is due to booking lower fare thru kayak vs directly with Finnair or BA but seems to be the norm.
Good flight. Was delayed, but that wasn’t a big deal. The crew were nice. Unfortunately the seats still recline, I had to ask the passenger in front of me to get her seat upright, as she made herself too comfortable and I was unable to move in my seat. EasyJet seats are fixed now to avoid such aggravation. About one third of the plane was empty, but when I checked in before departure, I was unable to change my seat without incurring expenses. That leaves a bitter taste in the mouth.
The crew were great. The comfort and food was terrible, worst I have experienced in recent times and I fly a lot. It was like a refrigerator in the back and even with 4 blankets could not get comfortable. Seats are very tight and with the electronic box under the aisle seats, there was no legroom. BA did a bait and switch on the price, lowballing the price and then requiring add ons, like paying for a checked bag. While common on domestic flights, I have never had to pay for the first bag flying intercontinentally. Also, no “choice “ of seating at check in. There was not a single other free option. I could pay to choose a seat in the same row. I have never had this happen either.usually, at check in, you have a choice (I.e. free) on other airlines of what is not occupied in your section. I will never never fly BA again. Too bad, since the crew were some of the best with the best attitudes I have experienced.
I didn’t take the flight cause it was cancelled and i don’t recommend the american airlines to anyone as their solution was to book a hotel for me which was old one and not so good and they not sure also they can get me on a flight the next day which is so horrible
Mostly very good. Flight staff twice forgot to bring drinks when they said they would come back with them. Couldn't find crew in my area of the plane to get them myself
From LHR to EWR the plane was dirty. The entertainment section touch screen was beyond horrible it didn’t work. It really looked like I was in economy class with horrible equipment provided to pass the hour. You need to be sleeping otherwise your experience of British airways would have been beyond pathetic. Food selection was horrible. I vomited a lot. All in all very bad experience