We were told to check our bags at the last minute, and the communication was poor.
We were told to check our bags at the last minute, and the communication was poor.
Late again. 3 out of 4 late. One cancelled flight and one lost bag.
I really did not like being ordered to pull my shade down by the attendants. One of them was very rude to me about it, standing there until I closed it like I was a child brusquely reaching across me to close an adjoining one. They claim it was so people who wanted to could sleep. It’s a 10:30am flight not a red eye. Closing your shade or leaving it up for natural light should be a choice. Ruined my flight!
Not sure if the crew were experiencing something unknown to me,but the service of passing water was non-existent.In addition,please take consideration when providing yogurt as alternative for breakfast as some of us, could be lactose intolerant.. thanks
Entertainment catalog certainly needs an upgrade to include better and latest content. Food was not good at all - they need to cook something edible. Five starts to the crew and on tim performance of British airways though!!
Quick boarding Clean aircraft Departure delayed but landed early Evening wrap was very good, breakfast was okay.
Everything was great - but then had to wait one hour for my luggage in Verona…
We were kept waiting at the gate for 2 hours without explanation
The entertainment system in our row was not working. That makes for a VERY long flight!!
I liked that even though there was a two hour delay, I was notified WELL in advance, and could arrive at the airport later. Comfort was better than most airlines for the price. The crew was helpful and kind, taking time to respond to passengers’ questions, I noticed. The cheerfulness of the personnel made for a very pleasant vibe throughout. My experience was very positive.