Thankful for 2-4-2 economy seating. Food was ok. Free beer & wine in economy was nice. Served hot dinner, mud- flight snack and pre-arrival ham sandwich. Seat with pillow & blanket. Reasonable movie options. Overall, a good experience. IBERIA APP is terrible terrible terrible.... needs to get upgraded to equivalent of TAP Airlines App. No option to bid or request an upgrade. Very disappointing.
Thankful for 2-4-2 economy seating. Food was ok. Free beer & wine in economy was nice. Served hot dinner, mud- flight snack and pre-arrival ham sandwich. Seat with pillow & blanket. Reasonable movie options. Overall, a good experience. IBERIA APP is terrible terrible terrible.... needs to get upgraded to equivalent of TAP Airlines App. No option to bid or request an upgrade. Very disappointing.
I liked the friendly crew and desk staff, all very helpful. I was surprised and a little annoyed on my outbound flight from LGW to MCO as I had prepaid and booked my seat, which was all correct at check in on my boarding pass. when I got on the plane someone was in my seat ! I was moved to another seat. The food choice is quite limited and I feel that an option of a muffin for breakfast snack would be welcomed, not everyone wants egg or bacon wrap. The choice of entertainment is good, plenty to keep you busy on a long haul flight. I liked the option offered to have the cabin bag checked into the hold, it saved me as an older, lone traveller lifting my case into the overhead locker or finding there was no space.
Boarding process was chaotic and disorganized. The plane needs updating in the interior. Things are broken, worn out, and dated
My luggage never arrived in Miami; still waiting a day later.
good service from crew. Before the would have an option between cookies or nuts as snacks.. Now, there are only cookies. too bad. People who can not have sugar don't have a choice.
As with every airline the seats are not built for tall people.
I would not fly with BA again. Packed in like sardines, constant request to turn down air conditioning due to freezing cold for hours and the food was pretty to look at but tasteless!
All corners have been cut and it’s a cheap experience that no longer is distinguished from most other cheap airlines
An average flight experience. For our transatlantic portion, they provided a main meal and two snacks. However, the food was not very tasty and the drinks far too small and infrequent for such a long flight. The regrettable part of the flight was that the toilets were extremely filthy. I feel this is unacceptable.
Pros: they tried to accommodate bc they forgot my gluten free meal Negatives: The flight was freeeeeezing Iberia didn’t communicate my gluten free meal