Scandic Neptun

3 of 3 stars
Valkendorfsgate 8, Bergen, Hordaland
7 Sep - 14 Sep
(1 room • 2 guests)
7.8
Good
3967 reviews

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Bedroom view of Scandic Neptun
Restaurant view of Scandic Neptun
Other view of Scandic Neptun
Bar view of Scandic Neptun
Lobby view of Scandic Neptun
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Overview

Hotel with a restaurant, 8-minute walk to Hurtigruten Terminal Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Scandic Neptun offers 197 accommodations with hair dryers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested. Recreational amenities at the hotel include a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.
Check-in: From 4:00 pm
Check-out: Prior to 12:00 pm
+47 5530 6800
Valkendorfsgate 8, 5012 Bergen, Hordaland

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Amenities

Fitness centre
Restaurant
Bar/Lounge
Free Wi-Fi
Business centre
Flat-screen TV
TV
Cable or satellite TV
Meeting/Banquet facilities
    Accessibility and suitability
  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by elevator
    General
  • Quiet street view
  • Family rooms
  • Sea view
  • Seating area
  • Garden view
  • Hardwood or parquet floors
  • Inner courtyard view
  • Sofa
  • Carpeted
  • Mountain view
  • City view
  • Storage available
    Basics
  • Free Wi-Fi
  • Internet
  • Linens
  • Towels
  • Fan
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Trash cans
  • Conditioner
    Bathroom
  • Raised toilet
  • Shower
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower
    Dining
  • Wine glasses
  • Electric kettle
  • Minibar
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Refrigerator
  • Food can be delivered to guest accommodation
    Services and conveniences
  • Business centre
  • Meeting/Banquet facilities
  • Mini-market on site
  • Key card access
  • 24hr front desk
    Media and entertainment
  • Flat-screen TV
  • Cable or satellite TV
  • TV
    Bedroom
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet
    Family friendly
  • Cribs available
  • Kids meals
  • Kid-friendly buffet
    Outdoor
  • Terrace/Patio
  • Balcony
    Laundry
  • Laundry facilities
  • Iron and ironing board
    Health and safety
  • Daily housekeeping
  • First-aid kit
    Workspace
  • Desk
    Things to do
  • Hiking
    Fitness
  • Fitness centre

Location

Valkendorfsgate 8, Bergen, Hordaland

Reviews

7.8
Good
3967 verified ratings
Wonderful
1197
Very good
878
Good
843
Okay
373
Fair
346
Mediocre
169
Poor
161

Summary of reviews

Guests say
Guests appreciated the hotel's great location and the amazing breakfast options, which exceeded expectations. However, there were significant complaints regarding the service quality, cleanliness of the rooms, and issues with noise levels from the street. Some guests also mentioned the lack of air conditioning and poor communication from the staff during check-in.
AI-generated from customer reviews
Breakfast9.5 out of 10
Location9 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Noise Level2 out of 10

All reviews

9.0
Wonderful
Gennaro, Dec 2025
Pros (+) Very spacious room, central location, very good value for money for Norway
Cons (-) On last day maid took dirty towels and forgot to leave clean ones which I didn't realise until I got out of the shower naked at about midnight!
5.0
Fair
Anders, Dec 2025
Cons (-) I've stayed there several times, and it's always the same problem. The rooms are far too warm. How are you supposed to sleep in a room that is 25 centigrades (in summer 30)? The corridores are nice and cool, but not the rooms.
9.0
Wonderful
Christina, Nov 2025
Pros (+) Location close to my son’s apartment
10
Wonderful
Anabel, Oct 2025
Pros (+) Lovely clean hotel room
7.0
Good
Harry, Oct 2025
Pros (+) The location is good, close to the harbour and tourist area.
Cons (-) Staff could be more helpful and happy. They are 60% but can go to 90% easy. Bathrooms were out of hand wash and body wash. Have to go to the front counter to get them replinshed. Tvs are not smart TVs. No app, no netflix, youtube at all. Just watch the live TV in Norwegian.
9.0
Wonderful
Anonymous, Oct 2025
Pros (+) good breakfast, good choice on offer
9.0
Wonderful
Anne, Oct 2025
Pros (+) Great range of food with a gluten free section
7.0
Good
Robert, Oct 2025
Pros (+) Amazing breakfast - exceeded all expectations for choice and freshness and availability; also well staffed with friendly staff. We enjoyed being able to walk everywhere since the hotel seemed pretty central. Appreciated being given a fan for the room on an upper floor since it was warm and there was no air conditioning. Very happy to have a handheld shower head.
Cons (-) No washcloths in addition to the hand and bath towels. Some hotels in Norway, even Scandic hotels, include washcloths, but Scandic Neptun did not. The room was warm, so we had to open the windows, but then the street noise was terrible at night. The open shower stall made the bathroom a mess when we showered. Other Bergen hotels we stayed at had showers that were completely enclosed.
6.0
Okay
Kieran, Oct 2025
Pros (+) Great location in the city centre. The room was massive and so had lots of space to put all my luggage etc
Cons (-) There was really loud construction which sounded like drilling right next to my head both days early morning and in the afternoon which ruined my relaxation time. One of the check in staff was very unfriendly and she basically told me I had to run with all my suitcases to get a table for dinner. I opted to eat somewhere else out of principle
10
Wonderful
Elizabeth, Oct 2025
Pros (+) Beautiful room with lots of space. The breakfast was very good, fresh with a lot of options. Great location, close to everything and easy walkable area. Close to train station. Highly recommend
Cons (-) nothing