Guests consistently praise the hotel's excellent location, friendly service, and varied breakfast options. However, several reviews mention issues with noise levels, particularly at night, and concerns about cleanliness in some rooms and common areas. While some guests found the hotel to be a good value for the price and appreciated amenities like parking and spacious bathrooms, others were disappointed by outdated facilities, small room sizes, and a lack of certain in-room amenities. Overall, the positives center on the staff, location, and breakfast, while noise and cleanliness are recurring negatives.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Breakfast8 out of 10
Cleanliness2 out of 10
Noise Level1 out of 10
All reviews
8.0
Very good
Tina, Sep 2026
Pros (+) How clean it was
3.0
Poor
Mohammed, Sep 2026
Pros (+) Only the food.
Cons (-) The location and the room. I can literally hear every one next to me even when they go to the bathroom. Very unpleasant experience
10
Wonderful
Zanine, Sep 2026
Pros (+) Friendly staff good food location is great all round brilliant
Cons (-) Na
10
Wonderful
Jaymey, Aug 2026
Pros (+) This was our 4th stay here. My children won't let me book anywhere else. The staff are so accommodating and lovely, the entertain is great and the food is always good.
Cons (-) That the trio was so short.
10
Wonderful
Marcel, Aug 2026
Pros (+) Cool and satisfying
3.0
Poor
Ethan, Aug 2026
Pros (+) Drink selection was alright, staff were polite.
Cons (-) Major ant infestation within room. Aircon barely worked Staff banging on door even when do not disturb sign was on. For some reason one of the beds was replaced within the room after we were already asked and said it was okay. Felt like a bit of an invasion of privacy/security whilst we were out.
1.0
Poor
Andrew, Aug 2026
Pros (+) Nothing really
Cons (-) Dated , over priced , terrible food
1.0
Poor
Olivia, Aug 2026
Pros (+) Nothing
Cons (-) Everything!!!!!!!! The rooms were small and the walls were paper thin could hear people talking and the cleanliness was awful and there were red ants crawling everywhere and no fridge. We have video evidence
10
Wonderful
Sarahjane, Aug 2026
Pros (+) Very clean comfortable
Cons (-) Nothing
5.0
Fair
Enya, Jul 2026
Pros (+) The breakfast and dinners at the hotel were good, plenty of variety. The pools at the hotel were of a great size and the bar at the hotel provided a great selection of drinks and cocktails.
Cons (-) Within the bathroom, on more then one occasion, ants were found crawling through different areas. Also within the bathroom, everything could be heard into the room next door as there was no wall, only a grill partition.
