Guests overwhelmingly praised the hotel's central location, making it easy to explore the city and access main attractions. The service was frequently described as friendly, attentive, and accommodating, with special mentions for helpful staff and thoughtful gestures. Many guests enjoyed the spa and pool facilities, finding them relaxing and a highlight of their stay. Breakfast received positive feedback for its quality and variety, and cleanliness was consistently noted in several reviews. Some negative comments focused on room size, overbooking, and parking limitations, but overall, guests had a positive experience.
AI-generated from customer reviews
Location10 out of 10
Service9.5 out of 10
Pool9 out of 10
Breakfast8.5 out of 10
Cleanliness8 out of 10
All reviews
8.0
Very good
Rhod, Jul 2026
Pros (+) Friendly & helpful staff. Location
Cons (-) Breakfast Carla choice and layout was tricky when busy.
8.0
Very good
Hsing-chun, Jul 2026
Pros (+) Good breakfast. 13 bus stop near by for many pick up .
8.0
Very good
Piyanka, Jul 2026
Pros (+) Nice location, awesome included spa. Their spa doesn’t btw have a swim suit dryer so it’s a problematic if you are flying out next day
9.0
Wonderful
Sherell, Jul 2026
Pros (+) The restaurant is very good and the location was central too many of the attractions we wanted to see
Cons (-) The staff was great
9.0
Wonderful
Sherell, Jul 2026
Pros (+) The location was very good, but the staff is what was most impressive. They were very helpful and very knowledgeable.
Cons (-) The location was walking distance to many important attractions. And also it was a close hotel to one of the fly away drop off zones.
8.0
Very good
Eileen, Jul 2026
Pros (+) Perfect location, clean and well kept
Cons (-) The price, but that is a general Iceland issue, not specific to this hotel
10
Wonderful
Immi, Jun 2026
Pros (+) Best location. Having seen other hotels we were really glad that we selected this one. Nice restaurant with exceptional food. Incredibly helpful reception staff. Convenient for flybus and tour pickups from Bus stop 13 right beside the hotel.
Cons (-) Nothing, would stay again.
8.0
Very good
Samantha, Jun 2026
Pros (+) Right downtown. Walking distance to landmarks and food
10
Wonderful
Christopher, Jun 2026
Pros (+) The staff were fantastic and the hotel had everything we needed! From gym to spa to dinning area it was just what we needed for our honeymoon and first night as a married couple! The staff even made hearts in our room and gave us a special note with cake!
10
Wonderful
Brandon, Jun 2026
Pros (+) Great location, pretty good value for money, modern facilities, spa
