Most guests praise the hotel for its excellent central location, making it easy to access restaurants, shops, and attractions. The staff is frequently described as friendly and helpful, and several guests appreciated the comfortable and spacious rooms. However, there are some complaints about cleanliness issues, such as pests and moldy smells, as well as mixed reviews regarding breakfast quality. Despite some outdated facilities and occasional noise, the overall experience is positive, especially for those prioritizing location and service.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Room Size7 out of 10
Breakfast5 out of 10
Cleanliness3 out of 10
All reviews
7.0
Good
Kim, Jul 2026
Pros (+) Great location and comfortable bed
Cons (-) Very basic room but has what you need
6.0
Okay
Eva, Oct 2025
Pros (+) Friendly staff
Cons (-) You notice that the hotel is a bit out of date for example one has to close the shutters for the shower really carefully, they are that old and fragile they can just tumble out. But instead of fixing this one has to make a 50 Euro deposit in case something breaks. Hotel is quite noisy.
8.0
Very good
Aus, Oct 2025
Pros (+) Great location. Friendly staff. Good size room
Cons (-) Nothing
8.0
Very good
Jeff441, Oct 2025
Pros (+) All the staffI met here were wonderful. Check-in was easy and the staff friendly and helpful. The location is good, not too far from the train station and in the heart of the old town. The bed was comfortable. The breakfast was great. Lots for choices and very nice coffee.
Cons (-) The WiFi was challenging to say the least. The shower screen was just hanging on.
7.0
Good
Patricia, Oct 2025
Pros (+) Location good Lovely room
Cons (-) Breakfast was awful No bar
9.0
Wonderful
Elisa, Sep 2025
Pros (+) The place was super well located, very comfortable and staff were very helpful. We also appreciated that they had gluten- free options at breakfast
Cons (-) If you do the check-out before 7:30 you have to go do it at a different hotel, but it is very close and the staff there were also very kind and we had our breakfast there.
2.0
Poor
Marko, Sep 2025
Pros (+) Location is in city centre-very practical.
Cons (-) When you enter the lobby you are first struck by the moldy smell, which is also present in the stairwell and the escalator. The room was ok, spacious and reasonably clean. The bed and cushions rather uncomfortable. During our stay my car was broken into (parked in the hotel parking which is supervised)- after a lengthy talk with the manger, who was reasonably understanding, no agreement was reache...
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6.0
Okay
Maximilian, Sep 2025
Pros (+) Large room for the price. Nice staff. Good location.
Cons (-) The hotel seems to once have been of high class but there haven't been any investments made in decades to keep it at high standards. The room smelled old. The AC didn't work properly. It turned off after a while and even while running it didn't really cool down the room. Furthermore there were multiple lights on the wall that couldn't be turned off, which were very bright at night.
9.0
Wonderful
Paul, Sep 2025
Pros (+) Nice hotel in the heart of Olbia, spacious room with a balcony to enjoy a drink of an evening and listen to the buzz of the city. The staff are very friendly and helpful in recommending sights to see and restaurants to visit. Breakfast is small but good!
