Book Ace car rentals in Winnipeg

Reviews for Ace in Winnipeg

Recent reviews

Traveler rating

Wonderful

438

Very good

172

Good

17

Okay

137

Fair

14

Mediocre

0

Poor

772

10.0

Easy pick up and drop off. Excellent car. Good price.Reviewed 28 May 2024

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8.0

Unexpected transponder charge…Reviewed 27 May 2024

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2.0

-Salesman committed fraud stating insurance was $40 for the duration when it was closer to $50 a day -Salesman committed fraud by implying my insurance does not cover rentals (he's acting inappropriately by hinting knowledge of my personal life....my insurance is not public....and it does cover rentals thankfully....but crossing that customer/business veil is inappropriate conduct and edging on safety concerns... -No handicap accessibility concerns, I am disabled, their disabled stall was closed but when I asked they said it was working, having me walk around the building in pain with my cane to find out it's broken. Not handicap friendly -They did not reserve us the Toyota we requested instead substituting for a Charger GT which consumes more gas and is more inconvenient to park than a smaller Toyota, this business tactic may have been done to increase my chances of scratching the car as I not being used to driving it may be likely to make a scratch or, they may have wanted us to forget about all their surcharges once we filled the GT for $120 then their little fraudulent surcharges seem small in comparison...sunken cost fallacy...disgraceful company...Reviewed 25 May 2024

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10.0

We were lucky the front desk was empty at our arrival so it was quick. They looked at our car insurance and confirmed we didn’t need their insurance. The car was clean. But if you rent baby seats, they are more expensive s than the rental itself.Reviewed 24 May 2024

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2.0

We are very desappointed because we did not pay the price we booked (about +50%) because there were lots of additionnal charges like the mandotory assurance (we didn’t know we needed to proove that we had a personnal assurance, if so, we should asked a proof to our insurrance to avoid the additionnal charges), a deposit of 2000$ and we were charged because we paid it by card, the car was old with lots of miles and they told us we were not allowed to drive 200miles away from New Orleans. Hopefully our trip was next New Orleans, but if you want to make a road trip it’s a problem. The last, but not least you can read on the door office that the price can change depending on the customer ! I really don’t recommand this Rental.Reviewed 24 May 2024

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10.0

Lights to mark the entrance. But overall it was great.Reviewed 23 May 2024

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10.0

There was an issue with the usual check in due to tech problems, Your customer service team still worked diligently to check us in the old way and we were held up only 35 minutes instead of an estimated hour. The staff was friendly with both check in and return.Reviewed 21 May 2024

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2.0

The experience at ACE Rent a car, Mississauga was extremely disappointing. Despite booking a car for a week, the receptionist was rude and unprofessional. Even after providing proof of insurance coverage, he refused to release the rental car and insisted on receiving personal information via email. This lack of customer service and trustworthiness makes ACE Rental the worst choice for car rentals. I strongly advise against renting from them and will not be recommending their services to anyone.Reviewed 21 May 2024

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4.0

The member of the team was purposely using confusing language when it came to purchasing the *optional* insurance policy. I asked him numerous times if it was optional if I had car insurance and he refused to answer my question and kept telling me I needed to be covered under California insurance. The cost would have added another $200 and It felt very scammy. Fortunately, I stepped away to review my options and the manager was kind enough to inform that it was in fact optional if I could show proof of insurance.Reviewed 21 May 2024

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8.0

When I said the SUV was too big for me to drive, they went above and beyond to find a car on there lot that was comfortable for meReviewed 21 May 2024

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6.0

Good Efficient service; I didn't care for Ace not being on airport property thoughReviewed 20 May 2024

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2.0

We arrived late for our reservation because our flight was delayed several times. We walked in, gave the man my license and he almost immediately told me he didn’t have the car i reserved because I was late and they gave it away. He made no effort to accommodate a situation that was beyond my control and said there was nothing he could do. He then proceeded to make a phone call to his “friend” Sakura who said he would pick us up and rent us a car. The whole situation felt sketchy and unsafe and we walked down the street to SIXT, where we received excellent service. I have rented a car from this Ace location In the past and it was a good experience, but I will never rent from here again!!!Reviewed 20 May 2024

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• What is the most popular rental car from Ace in Winnipeg?

  Compact (Toyota RAV4 or similar) is the most frequently booked rental car type from Ace in Winnipeg.

• How many car rental locations does Ace have in Winnipeg?

  Ace has 0 rental locations in Winnipeg. Take a look at our Ace rental location map to find the best rental cars near you.

• Does Ace have a car rental location at the airport: Winnipeg airport (YWG)?

  No (According to our data)

• Does Ace offer shuttle or airport pick-up services from Winnipeg airport (YWG)?

  No (According to our data)