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One location in Keflavik
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Reviews
10.0 Wonderful
Jul. 2020
Pros:
Staff super friendly and helpful, no complaints.10.0 Wonderful
Mar. 2019
Pros:
Pickup & drop-off was smooth despite of rush. Fresh coffee and the espresso machine at drop off made us feel so good after a long day of driving in snow.2.0 Poor
Oct. 2018
Cons:
The website said open 24 hours. I got to airport desk at 2:00 AM and it was closed. There was a sign with a phone number...I called and it said the number was not in service. I found another international phone number online...that also was not in service. There was no one at the airport information desk. I was only in Iceland for the day and that is why I needed to pick up the car as soon as I landed. So the car was useless to me and I never picked it up. I need a refund5.2 Fair
Oct. 2018
Pros:
Great carCons:
Misplaced key resulted in fee that exceeded entire cost of five day rental. Payment forced under duress!7.6 Good
Sep. 2018
Pros:
The check in and check out process was fairly quick and simple. We got a small Toyota Yaris that took us all over Iceland, including the Westfjords and up mountains!Cons:
Our Garmin GPS device was very out of date and in a few cases didn't even register the roads we needed on its map. It led us after several times which was frustrating.10.0 Wonderful
Sep. 2018
Pros:
The team at the Hertz. The pick up and drop off was excellent!Cons:
The price can be more competitive.One location in Keflavik
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Reviews
8.0 Very good
Mar. 2024
2.4 Poor
Mar. 2019
Cons:
They didn't have the car we requested and couldn't put us in any of the several other cars that were in their lot. We ended up renting from someone else.7.2 Good
Feb. 2019
Pros:
Price was greatCons:
Very long lines and slow service - wasted about an hour and half to get to my car.8.0 Very good
Mar. 2018
Pros:
Easy pickup process even if long lines. Car was spotless and in good shapeCons:
Confusing drop off processs and location made airline checkin tighter than expected9.6 Wonderful
Mar. 2018
Cons:
Very long wait to pick up car.10.0 Wonderful
Nov. 2017
Pros:
The member of staff at the Avis rental desk at KEF airport was fantastic, great knowledge and really friendly The speed of service was also far quicker and felt streamlined in comparison to elsewhereOne location in Keflavik
One location in Keflavik