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The first flight Seattle to Toronto was very poor. My seat was changed. The aircraft was changed. They were having issues with the meals. My second flight from Toronto to Quebec was fine. Short flight still no entertainment. My third flight Quebec to Montreal was very short seats are very uncomfortable, too old and way worn out almost like sitting on a bench. My last flight Montreal to Seattle was fine. Finally, they had some entertainment. Proper food was offered as advertised flight staff was accommodating and friendly, but once again, the aircraft seats are hard like benches.
The first flight Seattle to Toronto was very poor. My seat was changed. The aircraft was changed. They were having issues with the meals. My second flight from Toronto to Quebec was fine. Short flight still no entertainment. My third flight Quebec to Montreal was very short seats are very uncomfortable, too old and way worn out almost like sitting on a bench. My last flight Montreal to Seattle was fine. Finally, they had some entertainment. Proper food was offered as advertised flight staff was accommodating and friendly, but once again, the aircraft seats are hard like benches.
This time my experience was superior! Much better and improved from after the COVID-19. I hope they maintain the same. Earlier, service (specially crew attitude) was awful and sometime rude, but this time, crew was very welcoming, respectful and ready to serve. I will definitely repeat :-)
I think Air Canada is the only airline I've flown where they don't give you at least a free cookie.
For me was not enough water. + 200 ml would be perfect… Generally it was good.
Fruit and cheese platter was dubious quality. The edges of the cheese pieces were dried, plastic looking. Old.
This was a fraudulent transaction. Kayak was at fault for accepting a stolen credit card. Kayak needs to change their verification process.
Airport staff super friendly. Even put us on an earlier flight because we arrived early.
Flight delayed. Thus connection to Paris missed. About 50 people were left alone in YUL for 22 hours. Extra fees involved. No back up from Air Canada. Then the next day issues with luggage (fee paid to Air Canada but flight transfered/ slided onto Air France) .
Air Canada are just not reliable …. Kept cancelling /delaying flights
My bag didn’t follow me as it was supposed to leaving me without my bag for the first 12 hours of my 3 day trip. My bag got broken during this time.