Boarding pass counter did not open until 2 hrs before flight. We were there 3 hrs before as we like to be early ( eat, relax etc). Due to this the line up was large , thus never got through security till 15 min before boarding. Other than that, everything was great
The agent at check in was very cordial and gave me seat 4a with nobody beside me as I asked if possible
Seats not as comfortable but understand as it was a smaller plane/ short flight. All in all, I’ve never had any issues with Porter. Great company to fly with
We were very offended Reserva check in agent in Calgary. Erroneously profiled and reprimanded for using Reserve line . Hadn't even looked at tickets. We were in fact Reserve passengers
The staff was amazing. Best service I’ve had on an aircraft in a long time. Was not particularly happy with the food. Flight was at 10:50 and left home too early for breakfast and wasn’t able to purchase food at airport and felt for sure I could get some breakfast to buy on airplane. Nope as food was served around 11:30 and only one choice left (I was at 22C) so ordered the chicken dish thinking I’m getting a hot meal but cold chicken with rice and carrots etc. I was looking forward to a croissant sandwich and a hot cup of tea. The FA was kind to explain they were serving dinner at that time. She was lovely Other than the disappointment with the food the staff was amazing. On my return flight I will make sure to eat and take some food with me so I’m not hungry or disappointed. This was my second time ever flying Porter and will consider checking them when I next come to visit my daughter. Have to say it again best crew I’ve ever experienced on a flight and I travel quite a bit. Thanks.
3.5 hr delay for a 1 hr work flight. No information as to why the delay until 20 mins before boarding.
The flight was fine see earlier note for the problem
The staff is always great. Just the fact that our flight was the only one delayed from Halifax when all other carries were still flying. It happen a year ago out of Toronto as well. All others were flying but our flight got cancelled 1 hr before the time of departure.
Chaotic boarding, but mostly my issues are with Toronto airport
Tight transfer in Montreal. (15 min) However, we made it, as did my luggage.
Would like whole can of pop for 2. Treats were not great . The garlic pretzels were terrible for someone who can't eat garlic. Passenger was 84.
I found check in difficult because I could only pull up one passenger. I got help.
Had to wait to clean snow at end of ramp.
My flight was delayed for more than 18 hours no accommodations was provided spent the night at the airport
Flyt was changed but got me back to Victoria. Will fly with AirCanada anytime. Thank you
Flying to Fredrickton from Toronto on July 10 was horrible worst flight ever
For me was not enough water. + 200 ml would be perfect… Generally it was good.
My bag didn’t follow me as it was supposed to leaving me without my bag for the first 12 hours of my 3 day trip. My bag got broken during this time.
Air Canada service was very poor. Delays, cancelations, ground agents overwhelmed and uninformed.. very mismanaged when having challenges
Typical Air Canada two hours delayed. I’m so tired of flying with Air Canada. I’ve flown six times in the past two weeks and every single flight has been delayed. Air Canada needs to get their stuff together
