The flight crews were extremely professional helpful and courteous. Departure and arrival times were accurate. No delay. Thanks
The flight crews were extremely professional helpful and courteous. Departure and arrival times were accurate. No delay. Thanks
We were seated at the back and that was very uncomfortable for me with the turbulence we experienced on our way to Chicago.
Everything about Korean air is great, hands down! Will always prefer this airline from other carriers.
On time and flight crew are always so happy to help and always smiling unlike other airlines.
Crew was ok, but some passengers were a bit rude. Again, all outlets were not working, only the really slow charging usb plug on the entertainment system. Entertainment system was also bugged, some features just crash, the touch screen wasn't working and when trying to watch a movie the onscreen display kept flashing off and on making it very difficult to watch.
Korean Air had great service and the Bibimbap dish was the best airplane food I’ve ever had. It was a long flight so in between the two meals they served customers could get Shin ramen. The flight attendants let my children use a pair of nice headphones for the flight and had earbuds and slippers for all the adults. The flight was long but the time passed by relatively quickly because they have many great shows in their entertainment TV. I watched the BTS Love Yourself and Speak Yourself concerts 💜
New plane. Perfect gluten free meal Very flawless procedures from check-in to the landing. Taking off on time and landing even earlier and the luggages are already there after shortest arrival report.
I flew Asiana Air not Korean Air which was my original flight. So, I have no say about Korean Airlines right now. I hope you guys will not make any changes of my flight on Feb 15th. I want to fly Korean Air on Feb 15th. and make sure it is the same flightr njumber for my husband also and do not make any changes on either flights. thank you for reading my letter.
Wonderful cabin crew!!!!! Food was poor, in flight entertainment was just ok. They need to serve more water on a 15 hour flight--we were dehydrated and kept asking for water.
Flight arrived early, fantastic, since it is short flight, no food being served
The space for the seats i like it. Its not too close like other air line. The food is ok and also the staff. I'm waiting for my flight rewards point because until now i didn't recieved it.
Flying with ANA is always a breeze. Seats are very comfortable.
The staff, ground and air, at ANA was very helpful and friendly during check in, boarding and during the flight. This is the reason why I always fly ANA whenever I go to Manila. The food was not the best but the flight crew more than makes up for the shortfall.
For the price of a seat that is obviously crammed together so as to get many more people onboard and combined with the long flight duration, Free WiFi should be an automatic “Thank You for Flying with Us!” To charge an additional fee when so many other businesses offers it is a bit “cheap” on the airline’s part.
Flight was on time and the crew was as expected, friendly and respectful. Food could’ve been better though.
First I will say this was really NOT an ANA flight. ANA used a UNITED jet to perform this flight. I specifically booked with ANA because I did NOT WANT TO FLY UNITED FOR INTERNATIONAL FLIGHTS. So to spend $1800.00 and then discover after booking that it was going to be handled by United was very disappointing. I will be more careful next time when I book. The interior was very cramped in economy class; the dinner meal was terrible and also had extremely small portions for an international flight - the bread roll was ice cold and stale - that salad was very wilted; I’ve never had a “snack” that was so salty that it was difficult to eat; the breakfast “waffle” was practically unrecognizable. Really horrible meals for a very expensive international flight. Bathroom floor was also pretty dirty. I’m hoping my return flight is a real ANA airplane that is cleaned and serviced by ANA personnel with ANA meals. I will never book with ANA again if they continue to use UNITED airline jets. Yuck!!!🤢
Ground and flight crew were all courteous, extremely helpful and professional. Overall, process is really organized, from boarding to disembarkation.
Food was high quality. Crew was extremely professional, polite, attentive. Flights were on time. Plane had good media tech.
I wish the serve should leach and drink. Maybe because only 2hr
Seat was roomy enough . The Asian selection for a meal was good . The tortellini was not very good. Service was excellent. O
Great food in business class. Great service by staff. They were all so very nice
Fast boarding process. Flight was expected for a long haul economy flight
The crew is so cold and indifferent but I have to appreciate their professionalism. The seat is too hard and not comfortable at all. Entertainment is very limited and not of many choices.
My original flight was rescheduled & EVA did a good job rescheduling my flight & connecting flight.
Polite hard working crew. No complaints really. Meals were not to my liking.
Everything was fantastic! The crew really went above and beyond to make it a great flight. I felt cared for with EVA.
Liked the check in process, the service, and bathrooms being cleaned and stocked regularly. Food could have been better. I suggest serving some snacks or sandwich mid way some time after dinner and before breakfast.
The flight all the way to Philippines was so smooth travel..thanks
The ride was comfy and crew members were nice. Really appreciate the option of the airport shuttle for passengers from near by states (NJ & PA) by EVA.
Delayed due to no fault of flight crew. Efficient and worked well together.
I think all and all they are doing a good job. Flight crew worked hard and very helpful,polite and attentive
Not much food available, not able to choose seats to be near each other, tv did not work
The 6 hour delay with minimal updates was not handled well. After many complaints from most of the un-boarded passengers, food vouchers were offered. The catering strike meant there was no food or snacks on the plane. Beverage service was heavily impacted, only water or juice was available. The staff at the gate was kind enough to inform that "if you want to eat on the plane, you will need to bring it on when boarding".
It was an excellent experience, traveling from Toronto to Denver with United.
Terrible experience! All flights delayed, staff had no idea of what they were doing, and at the end luggage lost for 2 days!
Ontime boarding. Almost 1 hour take off delay. We could have boarded slightly later since the pilots were in traffic
Flight was delayed, I had to put my luggage all the way in the back! They served only a beverage no snack on the way in Air Canada, definitely not a good first impression.
I go am isle seat because it was half empty Food strike no food available
I think Air Canada is the only airline I've flown where they don't give you at least a free cookie.
It was an enjoyable flight. I guess the airlines will never go back to catering, they save so much money.