Keep better track of bags. Not sure how they got lost. Also not sure why it took two weeks for us to get them back. Had to buy a bunch of necessities because they were packed.
Keep better track of bags. Not sure how they got lost. Also not sure why it took two weeks for us to get them back. Had to buy a bunch of necessities because they were packed.
food worker strike caused lack of service. I know, not your fault but a bit of a inconvenience.
The staff on the WestJet flight were friendly and helpful. The flight was smooth and we arrived 30 minutes ahead of time.
Nothing to like about flying in the Dash 8s. With very small seats, little legroom, and a very noisy plane, nothing about such trips is enjoyable.
Difficult to say. Over crowded but that is the fault of the airplane not WestJet
not as spartan as an air Canada flight, less comfortable / no in-flight screen as compared to similar priced Air Transat flight. Crew Cabin were professional and approachable. They got the job done, safe flight, on time despite delay in take off.
There was no entertainment and no announcement till well after I and others asked about it, and no "compensation" (like a free snack)
4 hour delay, lost our bags, staff was loud and it was an overnight flight
Check in was seamless , crew very polite , arrived on time!
Flight arrived early even after leaving late. Bag drop was a zoo, very slow even after using pre-checkin and airport kiosk.
They changed my flight twice. The 2nd time they changed it they did so the day before the scheduled departure and replaced the lie flat seat in a 777 to a 737. I paid extra to be in the 777 only for them to change it. Then the departure was delayed twice. The connecting flight was also delayed.
This time my experience was superior! Much better and improved from after the COVID-19. I hope they maintain the same. Earlier, service (specially crew attitude) was awful and sometime rude, but this time, crew was very welcoming, respectful and ready to serve. I will definitely repeat :-)
It was awful. For a 37 minute flight time,we had 1:30 hours delay. If someone had a connection flight he or she couldn’t reach for sure. The only positive point was online check in.
Not full, so lots of room, which is really the only thing that can make flying economy more comfortable. Direct to Toronto is great! I didn't eat or use the entertainment.
Not much food available, not able to choose seats to be near each other, tv did not work
It was a domestic flight so the food was not included. But we had not even a little snack and by the end of the flight they were coming around serving water.
I didn’t fly I had to cancel as I booked the flight incorrectly, as in reverse order. I hope I wasn’t charged as I cancelled immediately.
Got the email to check in but when I tried to check in it said "cannot connect to server", so checked in at the desk.
For me was not enough water. + 200 ml would be perfect… Generally it was good.
Lovely staff for a short flight! Complimentary wine too made me happy.
It’s bare bones but was on time so can’t complain.
Of all the countries I've flown to and airlines from around the world, I have never had such a dismissive an arrogant employee during boarding. After waiting in line for 20 minutes to board, I was sent to a second line for Passport verification. Natalie from Flair, repeatedly tried to scan my passport which didn't work for some reason but was too lazy to input my information manually. Bar code scanners aren't 100% reliable as we all know. She asked me my birthdate 3 times, made me wait to be the last person aboard and then smugly threatened me that my only bag could be charged for (same backpack I used as on my arrival as carry on). Natalie working in Ft. Lauderdale and the was the epitome of lobotomized tiktok brain with the charm of junk mail.
Food selection is very poor and sears are very uncomfortable.
Flight was 3 hrs late and another 2 hrs wait for baggage to arrive on carousel and a $7.00 food voucher that arrived as we were boarding our flight.
Seat rows so close together no one dares to put their seats back. Knees pressed against the seat in front, had to find a position putting my legs under the seat in front. But for 6 hours keeping that one position was ridiculous. All savings on the purchase price are taken back through charge backs for luggage $200 each way, Seat selection $44 per seat or you are seated by a computer randomly. Wife sat 5 rows away. Would avoid Flair in the future
The flight was safe (priority). Everything else is low-cost: too hard, delays, mediocre boarding, cost for carry-on and checked luggage.
Flair flight was 4 hours late due to not having a crew and the plane was filthy. Just water service Terrible experience flight 1513
Flair did not notify you when they changed gate number!
Can't be happy with a 5 hour delay. Only given $10 voucher for food and still EVERYTHING was an upcharge during the flight.
TThe first time I have ever flown with flare and both ways sucked