Low season | March |
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High season | May |
Cheapest flight | C$ 144 |
Wasn’t able to purchase wifi for entertainment so the flight was long
Wasn’t able to purchase wifi for entertainment so the flight was long
It was a swoop flight at a west jetfare… the plane was literally a swoop branded plane.. I pay extra to NOT fly the budget carriers like swoop and flair so needless to say I was annoyed when both my outgoing and return flight were on swoop planes.
The flight itself was fine, but two of the ladies at the gate were extremely rude to a few of us in line. Their customer service really needs some help. I’ve always had good experiences with WestJet until these two ladies. They had the worst attitudes and really left a bad taste in my mouth after a good trip
Okay but not like typical first or business class. On domestic airlines
I liked the kindness of the check in counter crew, the flexibility with changing seats and the comfort. Better free drink selection would have been good but it wasn't a long flight.
Slow boarding process, tickets downgraded to Ultra Basic with no carry-on luggage, not enough space in overhead compartments
Smooth process, on time. Everything ran perfectly. It would be nice to have in flight entertainment and better food choices but these were short flights so not a big deal
Was very busy with people crowding around as we were waiting for all wheelchairs but once out of the immediate area we were able to load onto a vehicle for our next gate
Flight got cancelled. I had to spend many hours on phone to have it rescheduled at my convenience
Our seats that I had paid extra for near the front of the aircraft were no longer available on this replacement aircraft. We were told we either had to accept the new replacement seats in row 27 near the back in seats E and B, no longer together, or sit in the very back in row 30 squeezed into E and F seats that do not recline or have trays that provide a flat platform for a refreshment. This is not what I had expected. However, again your flight crew did the best they could given the circumstances.
The staff were friendly and helpful. The beverages were good. I was on an overnight flight so it was really frustrating to find myself crammed into seats didn't even recline. Not only were they small and uncomfortable but then they didn't recline? Why was that taken away? And why was that not mentioned when I bought the ticket? I might have chosen a different flight and paid more if I knew that ahead of time.
Some help when I asked but everything was so confusing to figure out otherwise. More clarity to direct through procedures needed!
Our flight was delayed by almost 1 hour, and this negatively impacted our experience. Everything else was OK.
I flew twice this vacation with air canada and I don't know if I would ever book again with them, the flight attendants were very nice and apologetic but the delays were horrible first flight was 7hrs late and the second was 1hr late
Delays, cancelled, re-booked, cancelled, re-booked. Arrived too late to do pre-paid tour. So tired went to bed early
Flyt was changed but got me back to Victoria. Will fly with AirCanada anytime. Thank you
The plane for my second flight was reassigned. We had to wait for them to get a different plane out of the hangar and call in a crew
Sadly, it was a terrible experience. The flight was greatly delayed and the gate was changed four times! Then when we arrived in Cleveland we waited on the runway to deplane for 40 minutes because ground crew went to help another flight. Then the crew left believing our flight had been cancelled and not greatly delayed. We were at the gate the length of time it took us to fly from Toronto to Cleveland!!!
I missed this flight because the previous flight was late.
Flight to return home from Toronto for Cleveland was canceled after sitting on the plane for a half hour. Had to de board the plane and rent a car to drive home, or else wait until they had us rescheduled for later the next day.