Hotels near Charleston Municipal Airport

Pros: Everything

Cons: Everything was fine

Pros: Great location. Staff & facilities excellent

Cons: Carpet needs cleaning.

Pros: The location was great.The room was clean except what's mentioned above. Staff very nice and professional. The breakfast looked really good.

Cons: There was blonde hair on my comforter and I do not have blonde hair. A little pricey.

Pros: Everything!!

Cons: Everything!!

Pros: We needed a place to sleep while visiting friends, the location was convenient to shopping, the area felt safe walking around. There was coffee, tea and room temperature water all day.

Cons: The room was musty smelling.

Pros: Great breakfast and friendly staff

Pros: The location and size of our room were perfect.

Pros: Room was very spacious. Bed was comfy.

Cons: A little further away than I was expecting to downtown Charleston. Dishes weren¿t cleaned but sitting in dishwasher

Pros: My spouse liked the soft bed

Cons: Live 2-inch cockroach found in bathroom at 9:50PM on the second night. Killed it myself. Took to night desk person and she explained it was a Palmetto bug not a cockroach. I did not find this explanation either amusing or comforting. A refund was issued.

Pros: Clean and friendly staff.

Cons: Nothing

Pros: The separate sleeping and living areas and the kitchenette!

Cons: There was a small bug in the room.

Pros: The full kitchen and separate living areas in the suite. Makes it easier if you need to work in the room.

Cons: Someone was smoking in the room next to mine, which kicked off my allergies for a full day. The hotel had to be aware since the whole hallway was full of the smoke smell. Would have been nice if they acknowledged it.

Pros: Property was clean. Room was nice.

Cons: No complaints

Pros: Sadly I didn't take part of their breakfast or dinners, but I was able to get what I needed from the help of the staff. The stay was very comfy and the suites are amazing. Their suites had more than I could think of and an actual coffee maker, which not alot of places offer. Overall I would suggest this Hotel more than the others. 10/10

Pros: I love everything about this hotel. I don't go to no other hotel it staybridge. I enjoy everyones hospitality.

Pros: Breakfast was good considering pandemic going on.

Cons: Old car parked in very front of parking lot. Grass grown around it near curb. Had been there some time. Eye sore.

Pros: Super comfy beds. Cozy environment

Cons: Breakfast should be served until 10:30am

Pros: Small touches like free laundry area, very nice and clean

Pros: The cleanliness of the room. And DirecTv with HBO.

Cons: Well when I swiped my room key and got the green light it wouldn’t open. I was about to go to the desk and let them no, but I tried it one more time and had to push hard on the door for it to open. Nothing bad though.

Pros: How close it was to everything

Cons: Not having carpet on the floor

Pros: The staff was great. Check in was easy. The room was clean and roomy. The price was decent. Everyone was very friendly/ helpful. Great variety in the breakfast and absolutely loved the dinner 3 times a week and free washer & dryers. Best pet-friendly stay

Cons: The pool room had a HORRIBLE echo. So bad we couldn't speak to each other above a whisper if we wanted to be able to understand what anyone was saying. When kids are playing and being loud, forget trying to communicate at all. It was literally a headache

Pros: Coffee and buffet were a pleasant surprise. The room was very clean, quiet, and had much more space at not much more cost to normal hotel rooms. Staff were great!

Pros: I loved the friendly staff. I was greeted warmly by ALL staff. I watched as a guest tried to not make eye contact with a staff member so as to not speak. I was super pleased that the staff initiated speaking (like I've been experiencing) because the guest spoke back and they had a brief but nice conversation. The guest had a smile on her face walking away (I'm a people watcher by the way). The room was perfection.

Cons: The construction going on, but that's no fault of the facility. The snack center was super over priced.

Pros: The room was nice and clean. Comfortable bed. Staff was really nice and helpful. Would definitely stay here again.

Pros: It was good.

Cons: No

Pros: Everything, good breakfast, comfy bed. Me and wife will definitely be back.

Cons: Pool was on smaller side but was clean.

Pros: The front desk was very courteous and efficient. The restaurant was great and the chef who was very nice even came to our table. I highly recommend the cauliflower bites that were DELICIOUS, and I don't like cauliflower.

Pros: The bed was comfortable. Location was close enough to Charleston.

Cons: The drinks and food were very expensive. I paid taxes when I charged the food and drinks to my room and then was charged taxes again when we checked out. Paid nearly $100 for two drinks and two person buffet breakfast. Food was left in our room from the previous occupants.

Pros: Close to highway and shopping

Cons: Ok service and prices did not reflect level of distinction

Cons: The location to downtown. The fact that I had ask for clean towels. I couldn't get complimentary coffee.

Pros: Quality and value!

Cons: No

Pros: I sincerely appreciate the hard work and effort by what I saw as a minimal work crew. The driver, Troy, was very attentive and helped in the dining area to clear tables as the server was managing the entire bar & restaurant.

Pros: I have been staying at this location for almost 10 years. The hotel has changed ownership several times. This time they got it right. Marriott got it right. For business or Play this is the place for family and friends to meet. I will be back!! 

Pros: Staff is amazing. FULL Breakfast with real eggs. Clean modern rooms

Pros: The employees were very friendly and the place was very clean

Cons: I had issues with the room because it was by the terrace where you have all the ac units and I couldn’t sleep all night because of the loud noise.

Pros: Very clean and welcoming

Cons: Told breakfast was 730-9. Ate and then got charged $30. Underwhelming breakfast for price. Clerk should have informed breakfast was additional charge

Pros: Very clean, specious and up fo day modern interior. Very comfortable bed. Nice modern bathroom and shower.

Cons: no

Pros: Location. I¿ve stayed at this Marriott several times. These are tough times. I will try again.

Pros: It was all updated/remodeled. It was convienent to the highway and seeing friends in Summerville but close enough to Downtown and the beach.

Cons: The shower could have been a little cleaner, but overall it was great.

Pros: The people are very courteous and kind I have stayed at this hotel several times and has always receive the same service of excellence.

Cons: Still need microwaves in the rooms

Pros: Customer service

Cons: Everything was good

Pros: The staff was great and very accommodating, the front desk attendant took very good care of me.

Cons: N/a

Pros: Distance to Outlet and Fast Food

Cons: No Daily Cleaning

Cons: The room wasn’t clean to the standard I was expecting and the fridge didn’t work even after contacting the help desk.

Pros: Good service and clean

Cons: Nothing

Pros: The staff was friendly and the bartender was fantastic.

Cons: The room was dusty in places. There was no ice bucket or microwave in the room.

Pros: The showers are awesome!

Cons: Not the cleanest

Cons: The customer service was terrible and our bathroom And shower was dirty!

Pros: It was clean and smelled good. Oh also the shower was awesome.

Cons: I have no complaints just wish they had a blow dryer in bathroom.

Pros: The lobby and hallways are gorgeous. I love the modern decor

Cons: The room didn’t have a microwave. And I left with bedbug bites. Yikes!

Pros: The maintenance staff was super helpful when our AC didn't work. The bartender was kind, informative, and made us feel well taken care of even when busy with other guests.

Cons: Front desk was rude, did not inform us about certain aspects of the room and pawned us off on maintenance when there was a problem.

Pros: Close to downtown

Cons: They did not have house cleaning, you must request towels.

Pros: I didn't like anything I payed for the room in advance and still had to give a 100 deposit I haven't gotten back yet.i was late getting to the room we didn't arrive til Sat 2am so I tryed to get the staff 27-29 instead of 26-28 we want be staying here

Cons: The room wasn't clean well at all there was no ice bucket to get ice with the pool was closed

Pros: Nothing.

Cons: The location and the fact that the place looked abandoned at night.

Pros: The rooms were amazing! Big, clean, super modern! We loved this hotel!!!

Pros: Staff at this location is simply amazing. Professional, friendly, courteous, and attentive.

Pros: New, contemporary, Clean

Pros: Close to the airport

Cons: We found three cockroaches in our room. I was in the 6th floor, after the incident they moved me to the top floor which was the 8th.

Pros: Great location and renovated rooms.

Cons: Mold and sewage odors in hallway and room.

Pros: Not much.

Cons: Way too small and uncomfortable.

Pros: Very nice modern room

Cons: We had a room with an adjoining door. The neighbors next door had their music playing loud at midnight. It was so loud it seemed like the door wasn't even there. When we asked for a different room the front desk said they would send up security.

Pros: This hotel is my first choice when I stay in N. Charleston. An updated hotel with a great hotel fitness center, the M lounge, and most important is the professional staff.

Cons: Tried to cancelled since on wrong day with hotel and the online site I made reservations. No response from either.

Pros: Very clean...Comfortable beds...

Cons: Bathroom is not designed as useful and safe as it should be in the room...

Pros: Water in the lobby.

Cons: A/C broken our room and had to fight to get a new room. Bath items smelled like mens cologne, so we could not use them. Platform beds in small rooms caused many bruises on our shins! Worst experience ever at any Marriott! Will NEVER stay here again!

Pros: The staff was excellent. The spa was excellent. The location is excellent.

Cons: The bathroom is VERY small and at 6:30 a.m. we were startled by the sound of drilling above our room. It lasted for over two hours before there was a break. We left the room around 10 and returned around 11:15. When we returned the drilling returned.

Pros: Closely located to the airport

Cons: Very unhappy with our stay. Flight was at 6:30 AM, we had to get up at 4:30am w 2 kids, 3 & under. At 11:30pm a large group was partying/drinking/playing music in the hall & rooms next door. Called at 11:30pm AND 1:30am, to have them stop. Got NO SlEEP!!

Pros: They have an incredible staff. Andrea and Kerristen great you with a smile and are professional. Oni and Crystal in hen M lounge make sure everyone has what they need.

Pros: Newly renovated hotel. Amazing staff from the front desk to the M lounge. Modern rooms with comfortable beds. Close to airport and just a few mins to downtown. Great location for business and pleasure travel.

Pros: Rooms felt very new and updated

Cons: Hotel did not honor reservation request, floors in room were dirty.

Pros: Didn't end up staying.

Cons: I called and requested a crib at the time of reservation. They guaranteed it'd be in the room when we arrived, but they were 'out' when we checked in. We rebooked elsewhere with our baby at 9pm (we arrived by plane late). Very disappointing.

Cons: Yes because I cleaned up my cigarette butts from outside they charged me 150 dollars because there was smoking paraphernalia in my room .I am a flight attendant and frequently stay at Marriott approx. 8 times monthly and I have never had this happen.

Pros: Beautiful hotel and wonderful staff

Cons: The air condition is extremely loud, we had to have it on to cool the room (90 degree days), but it was difficult to sleep because of how loud it ran. If not for this I would give 10 stars all the way around!

Pros: Nothing

Cons: Room was very uncomfortable. No place to store clothes (one drawer only). Refrigerator was so small that it was worthless. Lighting was dreadful. Space was poorly utilized. Decorating was warehouse-like, minimalistic and overall very unattractive.

Pros: Very Clean and smelled nice

Cons: That they didn't offer a courtesy coffee area in the lobby of the hotel. The common area of the hotel was also very cold and there wasn't a quiet area to sit and read as they had piped in music throughout the hotel.

Cons: Nearly impossible to get a good nights sleep in the room with the annoying blue lights streaming into the windows and the oddly bright night light beaming from the bathroom, which was enabled by the frosted glass in the bathroom door.

Pros: Staff was friendly and the room was clean. The hotel was in a great location; it was close to shopping and restaurants.

Cons: The room had a terrible smell. We went out and brought Lysol to disinfect the room.

Pros: Breakfast. The one guy that worked there his name was Chad very friendly and helpful.

Cons: The pool was green. I had to switch rooms because the TV didn't work. They offered nothing for the trouble of having to switch rooms. They could have give a discount or something for my trouble. I have stayed there before. I was very disappointed about the pool that was one of the reasons for staying there. I even called ahead to see if it was open.

Pros: Everything was clean and nice. They gave us good directions to area restaurants and sites we wanted to see. These were printed out very clearly and were very easy to follow.

Cons: The hotel was very clean and the staff was very nice and helpful. The only thing was there could have been a few more TV channels.e

Pros: Location, cleanliness and friendly staff. Breakfast was good.

Cons: Nothing.

Pros: I dont normally leave reviews but I wanted to make sure I made your decision easier. Great hotel, great service, great room, comfy beds, no issues, even better breakfast. You won't be disappointed. #promise

Cons: Nothing major that would affect your trip. Great stay.

Pros: I found everything to be very nice 😃.

Cons: Nothing.

Pros: Good location. Clean

Cons: One of the elevators was broken. The beds were hard as a rock not like most Hampton inns

Pros: Breakfast

Cons: Nothing

Pros: We looked at several Hotels in the area. I am very pleased we chose the Hampton Inn! We always have a great experience at the Hamptons we stay at. This was the best yet! Highly Recommended all around!

Pros: Clean, convenient, staff friendly

Cons: Room had a commode that malfunctioned and over flowed. Hotel maintenance personnel said they had experienced problems with that unit before. Manager acted surprised when I ask why hotel put us in a room with defective commode. Moved us to comparable roo

Pros: The hotel is modern and spotless. The entire staff does everything possible to make our stay enjoyable.

Cons: Liked everything.

Pros: Reputable, great price, excellent breakfast, nice comfy room

Cons: Mattress was softer than what we sleep on therefore we both awaken with back pain

Pros: Breakfast

Cons: Room had a strange odor to at

Pros: The cleanliness and staff was very good

Cons: No

Pros: Breakfast

Pros: I was very happy with everything. The staff was great and the breakfast was very good. Will be back in two months.

Pros: Clean, fresh smelling rooms. Nice breakfast.

Cons: No

Pros: The room was clean & comfortable. Check in & out was easy. Breakfast varied from day to day & was really good.

Cons: Nothing. Great stay.

Pros: Not too far from historical Charleston. Room was clean, bed was comfy, breakfast was great!

Pros: Rooms were clean and bathroom was big! Great breakfast!!

Pros: Everything

Cons: Rates pricey

Pros: Everyone at the hotel was super friendly and helpful. The room was clean and very comfortable.

Pros: Having enough space for me and my 4 adult kids in one room

Cons: That the pool wasn’t open

Pros: The room was very large for our family of five.

Cons: When we checked in, they told us they had no hot water. It was late so we decided to stay anyway. The following morning there was hot water but the water pressure in the shower was a joke.

Pros: (Front Desk) was extremely friendly & efficient! Even though she was super busy she kept a smile on her face & she didn't miss a beat! It's near the Tanger outlet & a slew of restaurants so the location is pretty good.

Cons: I was unaware that it was a pet friendly hotel & a dog  continuously barked. I wouldn't have booked this hotel had I  known that. I spoke to employee & I was told that a manager will handle it but it was a good solid hour before the bark

Pros: Very clean, inside outside, customer friendly. Breakfast was outstanding. I will be staying here more often during my time in Charleston sc.

Cons: The hours for breakfast need to be a little longer. The serving area is kind of small.

Pros: The staff was friendly and we enjoyed them.

Cons: The fact that I was not able to convert my Hilton reward points as told by a Hilton rep prior to booking the rooms. They allowed big dogs to be in the breakfast area because they are a pet friendly hotel....unacceptable!!!

Pros: Hotel was very accommodating!

Pros: Airport pickup, very friendly staff, good value

Cons: cleanliness was certainly fine, less than perfect.

Pros: Free breakfast and quietness.

Cons: Bitten by insects in the room and saw a spider crawling around.

Pros: The hotel location was very convenient. Shopping malls and restaurants were near by and 20 minutes to the beach.

Cons: Ice machine did not work the entire stay, no stove, and there was too much noise at 5am in the morning from the 4th floor that woke my my husband and I and kids running and yelling in the halls.

Pros: Not much.

Cons: Where to start. The website photos are very misleading. Instead of the two room suite we were expecting, we were given a single room with a curtain separating our sleeping area from the sofa bed. Our 8 yr old granddaughter spent two nights with us and house keeping didn't even make up the sofa bed. My wife and I slept several nights on the same bedding, and small pieces of trash on the floor when we checked in were still there after 7 days. I can only assume we were given sub par service and a lesser room because we booked at a discount rate. Will never stay here again!

Pros: I was there for a Conference and I really enjoyed my stay at the hotel. Tom was awesome - very friendly and helpful!! Breakfast was good and the coffee was wonderful!!

Cons: I did not have any problems.

Pros: Courteous, accommodating staff

Cons: Dirty sheets on bed when we arrived

Cons: The lady that helped me while checking in was nice but I didnt like how she wasnt clear about the pool reservations. I was told I needed to make reservations for the pool and so I did. When my family and I went to the pool at our “assigned time”, the family that happen to also be there (especially this one older lady) was so rude. We left. I came to find out we were on the waiting list, which I wasnt told at all. If I was told that, obviously my family wouldnt have went down to the pool. I just hated how my kids were excited to use the pool from a long trip but didnt get to use it and we had to deal with people’s disgusting attitude.🙄

Pros: Very comfortable. Cleanliness of the room and the breakfast.

Cons: Water on the floor due to customers returning from the pool. Rules should be more strict to avoid any incident We asked for a blanket for the sofa bed that never came..we asked it twice...at 10:30pm we finally got a sheet not a blanket.

Pros: Very good location from the interstate. Staff was very welcoming and friendly. The room was very nice and clean. Also the room was quiet. The bed was very comfortable. My husband loves the shower in the room as well. Next time we pass through, we will definitely book again.

Pros: Everything else great

Cons: My husband went to the pool and came back with rash a d hives... possibly too much clorine

Pros: The staff were so friendly and helpful

Cons: Some of the facilities were closed.

Pros: We really enjoyed the stay. Very clean, staff was great. Breakfast was just ok. Location was right next to shopping, restaurants, not very far from Shems creek, downtown Charleston.

Pros: Great breakfast - was safe , everyone was forced to wear a mask , the staff was very friendly and the room was clean and comfy

Pros: I¿ve stayed here before and had a better experience. This time the bathroom wasn¿t clean. There was a weird smell in my room as well.

Pros: Everything

Cons: No

Pros: Clean modern room. Very nice hot breakfast.

Cons: No

Cons: Our food went bad due to the refrigerator not working properly. Not enen a sorry when we told the front desk.

Pros: Location & overall cleanliness of property

Cons: Ice & vending being on main floor

Pros: Always a great place to stay. Near all major malls and Outlets and interstates. The staff there is always kind and the access is really secure. I would recommend anyone to stay here.

Pros: Large rooms and modern.

Cons: No.

Pros: Clean large room

Cons: No

Pros: Room was clean.

Cons: The staff were very attentive and friendly.

Pros: the size of the rooms.

Pros: Breakfast was a nice plus

Cons: The Room was just ok. The Bathroom is tiny and the tub was definitely not very clean. But just needed a place to stay the night.

Pros: NO breakfast .!!#'NHYVV

Pros: Wonderful place to stay!! Great staff, rooms and breakfast!

Pros: Proximity to airport was convenient Bed was comfortable It was nice they offered a continental + hot breakfast

Cons: Room smelled moldy Extremely bright lights from outdoor sign shined in room all night Room was just a little shabby and crowded Not a recommended location if you are vacationing in Charleston

Pros: staff friendly and professional, very clean and convenient to both airport and downtown Charleston

Cons: nothing of note

Pros: Everything about the hotel was nice. The decor inside was very nice and rooms were great. Breakfast was really good as well.

Cons: Nothing.

Pros: Friendly workers though out from breakfast to shuttle service and excellent front desk

Cons: Indoor pool

Pros: The breakfast was great and the staff that served it was awesome. The location of our hotel was also great! Just off Hwy 26 and minutes to downtown Charleston. After looking for several days it was also the best deal for my budget and there is a hot tub :D This is the 3rd time I have stayed at this hotel in the past 10 years. It has never been a disappointment. It has maintained the same level of convenience, comfort and quality that I can trust. I'll come back.

Cons: I do wish they served scrambled eggs vs. preformed ones with nasty cheese or peppers in them. They aren't good. Luckily there were plenty of other choices.

Pros: Cleanings of the hotel and room

Cons: The water was not hot in the shower

Pros: Didn't use the pool or hottub but looked clean and pleasant. Staff was courtesy and friendly. Would recommend 👌

Cons: Toilet paper was rough

Pros: The staff was very nice. The hotel was really clean.

Cons: Not enough towels in the room.

Pros: Very clean, large room, accommodating staff, and great breakfast.

Pros: The facility

Cons: Made 11 attempts to leave a wake up call with the the latest at 3:47 am , started at 7 pm and never was successful.

Pros: The breakfast was excellent and the staff was very friendly and helpful!!!

Pros: Nice hotel!

Cons: There wasn’t a pool outside.

Pros: The location was great. Breakfast was good the first 2 days until they started running out of things.

Cons: I get the mask thing but gloves at breakfast were a bit much. Browned eggs means they are over-cooked. Out of things at breakfast the last 2 days of our stay, but I get that there may be a supply/supplier issue. Air conditioning was weak.

Pros: The friendliness and helpfulness of the staff; abundance of parking; the decent breakfast (and hours of the breakfast); the sheets and choice of pillows.

Cons: The bathroom was not the cleanest.

Pros: Everyone was nice and it was nice one the inside

Pros: Not much. Staff was nice.

Cons: The room smelled like a bowling alley from 1984. It was dirty and clearly in need of repairs. The spray that they use to cover up the cig smoke is nauseating. Several shady cars and people loitering in the parking lot.

Pros: The bed was sooooooo comfortable. The hotel was very clean and I felt safe with how the staff handled precautions with Covid. Excellent place to stay.

Pros: Our room was amazing, large and very clean!

Pros: It was in a good location for the event we were attending.

Cons: Communication sucks about where to be picked up from the convention center. I called the hotel lobby 4 times before she finally ask me for my #. The shuttle guy told us to wait where we were dropped off to get picked up but that wasn’t the case.

Pros: The staff were friendly, efficient and competent. The free shuttle to/from the airport and to anyplace in a five mile radius was a real time and money-saver. Free breakfast featured excellent hot and cold items with a good variety of options.

Cons: Nothing. Everything was top-notch.

Pros: The shower looked new and it was easy to get. The water just right.

Cons: It was a little small. Hard to use the table.

Pros: Breakfast in the morning and location to the job.

Cons: No hot water in the morning.

Pros: The hotel is very clean. The staff was friendly and very helpful. And it's located next to some nice choices of restaurants. Enjoyed the indoor pool and hot tub. The breakfast was very nice, even had healthy selections.

Cons: I was only there for one now night but certainly pleased.

Pros: The breakfast was good and the employees in the morning were very pleasant

Cons: My room was absolutly filthy. Everything was dust and the bathroom floor and shower had mold. There was a pile of dead bugs under the sink counter. I have pictures if you would like.

Pros: I was pleasantly surprised how beautiful and new our hotel room was! It felt like we were in more of a luxury suite than a standard room. The tall ceilings, newer furniture, and modern colors attributed to this upscale feel. Our king-sized bed was incredibly comfortable; we could barely feel the mattress move when getting into/out of bed. I was also surprised that despite being so close to the airport, I only distinctly heard a couple of planes during our two-night stay. Traffic was noisier than any jet! In addition, the continental breakfast was unexpectedly delicious! What a great variety of hot and cold items. I wish we had selected a Holiday Inn while in Savannah earlier that week. I would recommend this hotel to anyone stopping by the area.

Pros: The room was awesome

Cons: The AC units all sounded like they had rocks in them but thankful for the air. Didn't have a do not disturb sign for the door so housekeeping knocked before check out. Small things... otherwise awesome stay

Pros: The hotel staff was friendly and accommodating when processing my refund.

Cons: This hotel was disgusting. From the front doors covered in filth to the hallways that hadn¿t been mopped in days. Our first room was nasty and obviously not cleaned (dirty tub) and the second room was worse and trash hadn¿t even been emptied.

Pros: Comfy spot... close to everything u need

Cons: N/A.

Pros: The rooms you can cook in

Cons: The Gm is so rude!!!

Pros: I love that the staff was friendly and very helpful. The room size and set up was very nice. The bed was very comfortable

Cons: The floor in the room wasn't vacuumed well because crumbs was still on the floor and when the ottoman was moved more was underneath.

Pros: Cleanliness

Pros: Location & staff.

Cons: No.

Pros: They gave us a late checkout. Room was okay for the price. Definitely not worth the normal hotel website price.

Cons: Under remodel. Elevator not working. Long walk to room. Most doors and stairwells where locked due to painting. Like a maze trying to get to room. Lots of loud construction. Had to yell to the back to get someone to the front desk. 2 star hotel at best.

Pros: Location

Cons: Staff was nonchalant and the massive remodel construction was not advertised.

Pros: Hotel was very clean and secure.

Pros: Rooms were clean

Cons: No complain, will use again.

Pros: Clean friendly staff. Lots of space.

Pros: Friendliness, helpfulness of staff, cleanliness!

Cons: It was all great!

Pros: The room size and amenities. Location could not have been better

Pros: The staff was very friendly and helpful

Cons: The room was dated, the breakfast buffet options were disappointing, with no fresh fruit, and the airport shuttle did not run the morning of my departure even though I set up and confirmed the shuttle time and availability the night before.

Pros: Room set up

Pros: Accommodation and staff

Cons: No

Pros: It was convenient.

Cons: The front desk staff acted like they couldn't be bothered. My closet door broke and they wouldn't fix it. The people on my floor were rude, noisy, and smoking in the stairwell. I didn't report it b/c the staff would not have responded.

Pros: The location

Cons: Bugs located in my room! I was over it at this point.

Pros: Breakfast, basketball court,and the fire pit.

Cons: Did not have full kitchen as stated on description.

Pros: Location

Cons: People were smoking weed on the first floor

Pros: Location

Cons: Staff and cleanliness

Pros: I've stayed here many times and always enjoy. The rooms were very spacious and came with a free hot breakfast every morning . Short walk to outlets.

Cons: On my last day of stay went down for breakfast to find it overcrowded and have staff tell us they would not be restocking the buffet because they stop service at 9(we were there 8:45) and a "large group" had just come through..lack of accommodation

Pros: The amenities definetly! Nice outdoor area!

Cons: Upon arrival thst evening the floor hsd been mopped but was dry however it was left so sticky that my flip flops were almost causing me to trip and fall! I could take one step without un glueing my feet!!

Pros: The staff was great!

Cons: Hot tub was not hot and was filthy. Storm knocked out power three times. Breakfast was not up to par. Scrambled eggs were extremely runny. No bananas. Lousy selection of bread/pastries. No grits, biscuits/gravy. Nightly food offerings were not free!

Pros: room was spacious

Cons: antiquated

Pros: I book Hotel wrong state. I can't cancel my Hotel and rebook correct state.

Cons: I'm stay on this Hotel.

Pros: It Was very clean!!

Cons: I stayed another night. I asked 4 my room to b cleaned , while I went out it was not clean. Next the overnight desk clerk issued ssomeone else billing paper information. Just make sure the hotel takes care of customers!!!

Pros: Very nice room and building

Cons: Staff was disappointing for such a nice hotel. Strange attitude among all staff members. Breakfast and reception items were very slowly replenished, even coffee. There was a breakfast item wrapped in aluminum foil but it was not labeled.

Pros: Staff was friendly, even if they promised a refund and then didn¿t deliver. The rooms are dirty.

Cons: First room smelled moldy. Ironically, second room smelled like chlorine. We let it go. Woke up with a tic attached to my chest. I took a picture and showed the staff, who were apologetic and offered to comp the room. No refund processed over a week later.

Pros: The front desk people were awesome. They helped me set up my airport shuttle which was complimentary and they coordinated a transfer to the outlet mall within a short period of time. Exceeded my expectations. Airport driver was there waiting for us at 4:45am!

Cons: Nothing

Pros: Location

Cons: The room seemed to have very poor circulation. Smelled stuffy and sour. We had to ask for fresh towels 4x. I finally went to the front desk myself and got some.

Pros: Room was nice and clean,and great location

Pros: Everything

Cons: Nothing

Pros: Food ordered from restaurant was good. A but pricey though. Front desk personnel were friendly.

Cons: The bartender was not engaging, or attentive and it wasn't bust, only one other patron. So we decided to leave hotel during the evenings.

Pros: Your employees were without exception friendly, helpful and available. Kudos to you and them!

Cons: The toilet indicated recent use and poor flushing. The main light in the room did not work.

Pros: Everything. It exceeded my expectations. Staff were great, they made my family feel welcomed.

Cons: No

Pros: Food

Cons: Staff and location

Pros: Cleanliness

Cons: The pool closed on a sunny, cloudless, day.

Pros: Room was very clean!

Cons: they closed the pool on a day where it was sunny and 93 degrees. They said it was due to the hurricane that was supposed to be there in 2 days. They were getting a jump on safety. I guess it takes a while to print up a sheet of paper that says pool closed

Pros: The staff was very helpful and courteous. We received an free upgrade.

Cons: No.

Pros: Comfortable bed clean rooms friendly people

Cons: If breakfast was included in the price

Pros: Clean

Cons: Ice machine was not working, WC bowl was wobbling

Pros: Convenient parking

Cons: Multiple problems with the room and staff. Housekeeping issues Plumbing issue Extremely slow service at the front desk Unfriendly clerks Was given a room someone else was occupying Issues were not resolved

Pros: Hotel employee was awesome and above and beyond with her service. The cookies were so yummy. The birthday and anniversary hospitality we received was splendid. The food from the bar was so good! The hiltonhonors snacks were amazing!

Cons: I got a double bed when I only needed one for my wife and I. The tub's water was not draining.

Pros: Very Nice

Cons: None

Pros: Location

Cons: No

Pros: Employees and cleanliness

Cons: The bartender

Pros: Everyone was very kind and rooms were very comfortable and clean.

Cons: food wasn't great...

Pros: The location was fantastic and was the redeeming quality about this hotel. Great location for the price. The staff at the front desk were also very friendly.

Cons: The hotel was not clean. Room was filthy, from floors to ceiling. The sheets and soap were not changed from the previous patron. The room was highly disappointing. For the price and the name of the hotel, I expected WAY better.

Pros: Front desk staff were friendly, and the location was nothing short of perfect. But that didn't make up for the short comings with cleanliness.

Cons: The room was insanely dirty. I don't think the sheets were changed, hair every where, stained sheets, the floor was filthy, I could wipe a film of dust off of every surface, and an old soap bar covered in hair was left in the shower.

Pros: The closeness to the interstate.

Cons: Yes that I checked into the hotel my room was dirty. And there was trash and unmade beds

Pros: Everyone is not a dog person.. Don't get me wrong I am an animal lover just not in my house they had the entire hotel smelly

Pros: It was very clean but a lot of dog where everywhere

Cons: Did where everywhere because of the storm and they prices we're extremely high when people where in need

Pros: Clean

Cons: I did not receive my cookie. No big deal. room was super small with not much room between bed and tv nor wall and bed

Pros: The shower was huge! The location was great, many restaurants right nearby.

Cons: When I first arrived the keys did not work to get into the hotel room. Then we discovered we were assigned to the wrong type of room. After that the keys to the new room did not work. The room has a pungent smell of peroxide and the bathroom tile had mold

Cons: Noisy guests. Plus heating cooling units are very loud.

Pros: I liked the professionalism of the staff.

Cons: I still have not received the money that should have been credited back to my debit card.

Pros: From the moment we walked in the door we felt safe and clean. Adam and Brittany at the front desk were so sweet. They let us check in two hours early. The hotel is clean, safe, closer to everything, and a short drive to downtown. The room was immaculate. I was able to rest easy knowing I was laying my head down on a clean bed and clean pillows/sheets. The bathroom is large and was very clean. Love that the room had a fridge, microwave, and coffee pot. Blackout curtains allowed us to sleep in total darkness!

Cons: The only thing I would change would be to have the breakfast as complimentary.

Cons: Stains everywhere: on the towels, carpet. Hair on the drain in the shower. LOUD bass/music playing until after 10PM coming from the bar. There is no traffic light, so entering and leaving the hotel turning across traffic is almost impossible.

Pros: The spacious room and wonderful staff.

Cons: A little deferred maintenece around property needs completed.

Pros: It was good considering with covid and all

Pros: Good Location

Cons: Not clean and Customer service was poor.

Pros: All of the staff were friendly and helpful! I loved that the shuttle took you anywhere within 5 miles of the hotel. The breakfast was good and they had a glove machine that was really cool.

Cons: The housekeeping staff only came to the room one day but I understand due to Covid and low staff count.

Pros: The staff were really nice & kept us informed. They called to let us know the shuttle ran on the hour & half hour. We were flying on different flights & I was running late for my shuttle. They called to check on whether I was still coming & then waited on me. The suite was very comfortable.

Cons: There was nothing I didn’t like.

Pros: Everything! I stay here every visit to Charleston and my visit at the hotel is forever amazing. The location of the hotel is convenient to the airport, restaurants and shopping. The staff alway make me me feel like family. If you are ever in Charleston, SC. please book your reservations here I promise you will not be disappointed.

Cons: N/A

Pros: Mr. Jerome was helpful and very considerate. He always asked us if we need anything else for breakfast before he closed.

Cons: There was a strong odor of cigarette smoke starting Thursday night. I believe it was coming from someone smoking outside the hotel. It persisted strongly for several hours, but it lingered until Saturday morning when we checked out.

Cons: I was charged double and it was very hard to get a refund. I had to call multiple times and was told the GM was too busy to return my call. Check in was at 3pm but we didn't get into the room until 3:30pm and they were still cleaning it when we got to the room. Housekeeping only comes 1 day a week. We had to call the front desk for towels, toilet paper, trash bags etc. They were behind with cleaning towels, so we had to wait on them.  Breakfast was supposed to be available until 9am on Friday, but they ran out of hot food at 8am.  The ice maker on our floor was broken, the laundry room was out of service, the treadmills in the gym were broken and the dish washer wasn't working properly.  The pool was supposed to be open at 9am but didn't open until 10:30.

Pros: Loved having two bedrooms and two bathrooms, kitchen and seating area. Location was great! Loved it the free breakfast. Loved the free food in the evenings monday thru Wednesday.

Cons: Dishwasher didnt work and one closet door wouldn’t slide. But everything else was great!

Pros: was just fine

Cons: no

Pros: 2 bedroom suite

Cons: Some of the maintenance issues,e.g. torn curtain, leaking toilet and sink faucet.

Pros: The staff was so very kind and helpful.

Cons: The room was not very accommodating for my disabled husband. His scooter barely fit through door. We were at the end of the hall. I wish they could have acknowledged the awkwardness that we were having to manuever it in the hallway.

Pros: Hotel was clean and the staff was great. They have great COVID-19 protections in place.

Pros: Close proximity. The rooms were also super. Front desk lady was also awesome to work with

Cons: No

Pros: Very convenient for me to get to work during hurricane Matthew....close to my job and kept my family safe while I was at work. The hotel held up very well during the storm, we felt safe....

Cons: It would be very convenient for customers if the hotel was equipped with a generator in case of a power outage guest would not feel so deprived.

Pros: Loved this hotel. It was very clean and exceed my expectations. I will stay here again.

Pros: The rooms were very nice and clean

Pros: Enjoyed the weekend at Homewood Suites withe the family.

Cons: The beds were not very comfortable.

Pros: The staff were very accommodating and friendly.

Cons: The hotel was just OK. It could use some upgrades. Noticed a little rust in the tub in the bathroom. Also the cooling system had dust in vents.

Pros: We missed our connection and rheregore the night we booked. The GM was very understanding and helpful with several emails to us.

Pros: Staff. Room was very clean and comfortable. Pool was nice (only put feet in). Parking is free and easy. Free breakfast is always nice.

Pros: Loved the room very clean. Decor was beautiful especially loved the floral blinds Staff was very kind and pleasant

Cons: Very satisfied

Pros: The location

Cons: Is old need to be updated breakfast after COVID turn in to meat patty that look disgusting all over the country in this chain serve you now a horrible breakfast and the price are high also no cleaning same excuse every where I paid the same or more with les quality

Pros: Easy check in and check out

Cons: Room needed maintenance. Bathroom sink was chipped and cracked all the way across the basin. Ceiling in bathroom was cracked. Bathroom tub was nasty. Refrigerator was unplugged upon arrival and temperature adjustment knob was missing. Light switch in bathroom needed replaced (made poor electrical contact noise when turned on). Bathroom threshold was nasty. Carpet was soiled and stains. Ceiling lights above bed did not work at all. Poor quality breakfast and very limited quantity of choices. Only a few muffins were set out and no cereal for children. No coffee was available in afternoon at check in time, dispensers in lobby were empty. No blanket for sofa bed was in the room although fitted sheet and pillow/case was in the closet, had to request a blanket and sheet for our daughter who we indicated on our registration. Swimming pool needed skimming, leaves and bugs were floating in pool. I expected better considering I paid $195 with taxes and fees for the night. Glad we only stayed one night while traveling.

Cons: Dirty rooms

Pros: Room was old but clean. Staff was very pleasant and helpful!!

Pros: I liked everything about this hotel. We stayed 2 times this year and we asked for the same room and got it with no problems. Everyone is so nice and very friendly. Right now you are #1 on our list.

Pros: Location to airport

Pros: Location

Cons: Did not serve a full continental breakfast, but still was satisfied.

Pros: Very helpful and friendly staff. Nice breakfast. Location near many restaurants and shopping.

Pros: Very Clean and Close to the Airport

Cons: For a Memorial Day Weekend, The Pool did not have clean towels, We weren't able to have the breakfast due to an early flight. Recommend having atleast some basic items for early travelers.

Pros: The lady taking care of the breakfast was excellent! Very attentive and kind. Food was great.

Pros: Proximity to Daniel island, ease of access to the interstate - slick

Pros: Upon arriving in Charleston I realized I had left all of my credit and debit cards at home, in NY. Instead of telling me to get lost, Fairfield Inn & Suites said oh so here's what we can do to help you! Above and beyond any expectations!

Cons: Absolutely nothing I did not like and will return each time I visit Charleston!

Pros: The staff was exceptional. The cleanliness of the rooms, common areas and the grounds was wonderful.

Cons: The pool was closed for three days. They offered we can go to another nearby hotel to use theirs, but that was not what we paid for. I do not want to pack and leave to use the pool.

Pros: The staff was very helpful. The room was exceptionally comfortable. The shower was a great experience. The breakfast was even very good for a hotel breakfast. I really cannot complain or find an issue with this hotel at all.

Cons: The location was not the easiest to get to, but that was the only issue.

Pros: Near airport and across the street from Tanger Outlets. Also, Wal-Mart was approx 1/4 mile down the road.

Cons: The flooring is thin. MY room was on the 3rd floor. Heard people walking all night long from 4th floor. Didn't get much sleep.

Pros: Beds, location

Cons: Some things show neglect and the bathrooms are inadequate. Rusty door hinges, buckling wall paper, inadequate water flow from sink faucet, broken toilet paper holder. At the very least cleaning personnel could notify maintenance to repair.

Pros: Lobby was clean and Staff friendly. Breakfast was done well the first day, but the second day was not kept up to date with the demand.

Cons: Room was somewhat disappointing. Windows dirty, sheers on window were ripped. Bathroom sink drain barely worked. Rust on bathroom door hinges and some mold on tub grout. Door in need of paint. Definitely not a 9.1.

Cons: best hope whoever in room on either side or above is quiet - you will hear virtually everything. this hotel has the least soundproof walls/ceiling of any I can reacall

Pros: The hotel is updated and the beds are very comfortable. The staff was very nice and helpful. The hotel is in a great location.

Cons: Nothing

Pros: Bed was very comfortable

Pros: Location

Cons: Cleanliness

Pros: The property was quiet.

Cons: 1:filter on pool died day 3 of a 5 day stay. So no pool 2: told 3 different staff members at front desk that a light was out in the bathroom. It still was burned out after 3 days. 3: the shower sprayed all over the floor as the design was foolish. 4: no spare linens.

Pros: Nice rooms

Cons: The pool was dirty and broken glass everywhere multiple times

Pros: It was clean and the staff was extremely friendly and helpful.

Cons: The room was smaller than expected. I was expecting a suite based on the description on your website. The shower was a little bit strange, it had only one door by design so the floor got wet. The controls were opposite the shower head. It worked great just a little strange.

Pros: The room was nice and clean.

Cons: There was no door on our shower. Not sure if that was just the design of the shower or if it was because we had a pet friendly room. Also we had to ask for extra towels and there was no thick towel to use when stepping out of the shower. Oh and no dish washing liquid.

Pros: Not up to what you would expect for a new hotel. Stains on the furniture. Crumbs left on the couch. Just felt cheap. Very small rooms.

Pros: Comfy bed

Cons: Very tiny room! Dirty elevators and our shower was dirty!

Cons: Some of the pillows were dirty.

Pros: Location and price

Cons: Fire alarm buzzed all night after I went to bed. Too late to get it service

Pros: It’s located in a convenient area. Easy to get around.

Cons: The room was poorly cleaned, dirty floor boards, back of door crevices, hair from another guest (not our hair color) left in shower, Top of refrigerator visibly dusty. It made us uncomfortable so we used Lysol to wipe & disinfect anything we would touch. Kept my sandals on all the time. For the price we paid we were not impressed at all. We won’t be staying there again.

Pros: Liked location of being close to airport, close to restaurants and things to do, such as shopping center across street.

Cons: Had a patio with seats but could have used some tables .

Cons: Staff very rude and unprofessional

Pros: Great location and clean

Cons: Not enough towels for guests. We asked multiple times for towels and they were always still being washed. The staff were not overly friendly. There were no instructions or information provided at check in other than being given the key & room number..

Pros: The young lady at the front desk made it the best for me she¿s definitely the type of person we need in this world.

Cons: Reception was not welcoming at all. Only thing said was where the elevators were.

Pros: Close to airport. Airport shuttle was prompt.clean rooms

Cons: Everything was great.

Pros: It was a very comfortably sized room and the perfect stay after my family spent a day at the beach. The breakfast was delicious, staff was accommodating and friendly. Only thing was the shower had a few molded areas and there was water damage in the ceiling tiles. But other than that the room was still nice and those weren't dealbreakers since we were only staying one night.

Cons: Mold in shower, water damage on ceiling tiles

Pros: The staff was great!

Cons: Bed was comfortable but I had to bring my own pillow.

Pros: the manager was unprofessional. The hotel arrives and they do not have clean rooms. I was waiting a long time. But just another day I asked for a late checkout and the manager,  he said no that his would stay longer, they would charge

Cons: unprofessional manager very bad attitude.

Pros: The courteous attitude of the employees and the room itself was great

Cons: I¿m not sure what was going on but the check in process was severely delayed. It would have been better if I was told up front that they were under staffed and that is why rooms weren¿t available. Was not notified when room ready. Left waiting

Pros: Location

Cons: There seems to be a problem with the rooms being ready when they say check in 3 pm ..wasnt just us either ..whole lobby full of people.I wasn't like this the last time & we have stayed here several times in the last 10 yrs

Pros: Location, cleanliness , staff.

Cons: Nothing I didn¿t like.

Pros: Clean.

Cons: Expensive, but every hotel around Charleston is expensive. Wish we had time to enjoy the hotel, but we just slept there.

Pros: The staff were very nice to us very kind and very experienced and knowledgeable

Cons: The pool water with kind of cold for an indoor pool and a tile around the pool is very slippery and dangerous it should change it out to concrete or put something on there that non-slip

Pros: Location to area restaurants, shopping is good, plus 20 mins from downtown Charleston.

Cons: Hotel overbooked and could not provide me with the King bed I prepaid for. One of the beds did not have all linens. Room furniture was badly damaged and needs replacing. Room was never cleaned during my 3 night stay. There is not enough parking.

Pros: Clean and decent location

Cons: Staff was rude regarding a parking issue. I was told ¿I haven¿t handled this before I don¿t know¿ and no further effort was given. The pool was dirty for 2/3 nights and WAY above CDC capacity the only night, staff refused to do anything when asked.

Pros: The bed was comfortable. Great water pressure in the shower. Room was clean.

Pros: The staff were so nice!

Cons: There was water damage to the ceiling.

Pros: Nothing .room service took 24 hours for us to get extra set of towels very disappointed ☹️ Second time disappointing First time was on July 4 reservation under my daughter name you overbooked that weekend we had to go to another hotel

Cons: Service

Pros: The staff was extremely friendly and helpful. Our housekeeper  was really on the ball and was there when we needed her. The receptionist was very very nice and helpful also. The room was above expectations and very clean as was the whole hot

Cons: No. The location and price were both exceptional!!!

Pros: Location. Clean Pool was great as well. Staff very helpful and friendly

Cons: When we first arrived the door would not lock going into our room but we were immediately given another room

Pros:  

Cons:  

Pros: It was in a good location around food

Cons: Ants were all in our room

Pros: Area

Cons: Small room

Pros: Proximity and amenities

Cons: All was good.

Cons: Run down. Heat didn’t work in first room

Pros: close to the airport great shuttle service (5:00am)

Cons: phone reciever missing from base alarm clock broken no ice available from ice machine on 2nd floor, had to go to another floor to get ice I'm undecided if I would recommend this hotel

Pros: Recent stay at this hotel. Good, clean room, good breakfast. truly a good value for the money

Cons: Some airport noise, which was to be expected.

Pros: Friendly staff, clean and spacious rooms, quick check-in and check-out.

Pros: Staff was friendly

Cons: The bed was ridiculously hard. The air conditioner rattled all night .

Pros: Great all around.

Cons: Nothing that I can think of, it was a lovely hotel.

Pros: The location, bar and decor was amazing. It was very clean and the staff was accommodating. It was a solo trip and I felt safe the entire stay. The pool area was nice and relaxing as well. I would definitely stay again.

Pros: Price was good. The room size was very big for the price we paid. It was conveniently located next to outlets, restaurants and a Walmart. There was a free shuttle that took us from the airport to the hotel. The staff was very accommodating, and held our bags after checkout for us while we ran errands during the day.

Cons: The bathroom doors

Pros: The restaurant was very nice. Food was excellent. And the ladies who who were serving was very helpful and nice.

Pros: Not enough selections. Breakfast was cold about 8 am, started at 7am.

Cons: Broken ironing board, coffee maker not working.

Pros: Perfect in every aspect.

Cons: Nothing

Pros: The pool, and restaurant

Cons: N/A

Pros: The front desk staff were great! They were so helpful and accommodating. It's a pretty hotel.

Cons: The bed was really uncomfortable and the location really wasn't all that close to the places we went to. That was a little misleading in the description.

Pros: Location was convinient for what we were doing that week.

Cons: The room was not cleaned property as far as maintenance goes, nobody informed us that housekeeping will not be coming unless you schedule it, even though we have talky to different staff about please come and clean our room the staff in the restaurant was rude. For the rate we paid i expected much better. The pool was not available for a while, as well as wifi.

Cons: The breakfast, I need to pay for breakfast, that's fine. But now one served me, I had to ask drink several times! The room, there were several times fire alarms, turned out they were false alarms, but no one checked the room, and no one told me anything.

Pros: Great

Cons: My wife didn't like mattress because it was bent in the middle and she didn't sleep well

Pros: Location

Cons: Terrible service. Additional charges dishonesty

Pros: Nice hotel. Rooms are a little bit outdated but very nice. Shower stall needs to be cleaned better.

Cons: Cleanliness could be a little better.

Pros: Location was great and as described. Hotel was clean, staff was friendly. Housekeeping was fantastic. Overall a great experience.

Pros: Staff was great hotel employee at front desk was awesome

Pros: It was close to Walmart and other restaurants

Cons: There is nothing I did not like. This was an excellent trip and hotel stay

Pros: The location near the highway, restaurants, shopping, was excellent.

Cons: The common areas were dirty. Floors in common area needed mopping. The elevators were filthy. We stayed 2 nights but there was no re-filling of bathroom items nor coffee, etc., after the initial check-in. The AC did not work at all the 2nd night.

Pros: Great amenities. New modern style showers and room amenities.

Cons: The room was not cleaned properly and knocks on the door late. There were some not so sanitary items left in the room from the previous guest. Upon moving to a new room, we found pills from a previous guest on the floor as well as hair in the bathroom.

Pros: The rooms are very comfortable. The staff was very nice and inviting. It is within walking distance of the Tanger Outlet and Walmart along with other stores. It is also within walking distance of many restaurants.

Cons: At best was a two star hotel not a four-star

Pros: The location was wonderful. Right by all major shopping stores and the outlet. The staff was nice, the hotel was very clean and the beds are comfortable.

Pros: Very clean and convenient!

Cons: Family with a small child was next door and could hear them very easily. Also, we were leaving early the next morning, so we probably went to bed early than usual.

Pros: The room was nice and staff friendly.

Cons: I checked in late but woke at 8AM on a Sunday morning to contractor working with hammer and other tools.

Pros: Great food in room service and excellent shuttle service. Rooms were spacious and bathrooms clean and we'll appointed

Cons: No

Pros: The customer service was definitely top notch.

Cons: The hotel overall was great . Just few minor cleanliness factors in room , such as very dusty areas and a few cheese doodles found behind nightstand when I went to plug in my phone to charge.

Pros: Staff was very nice and helpful.

Cons: Power went out once and one of elevators malfunctioned several times trapping riders. Rooms were small for the price and bathroom door was a barn door which did not provide privacy. There was also mold on lower shower walls. There was no hot tub either

Pros: The room was a standard double Queen room but it was decorated very nicely

Cons: Stay two nights: food crumbs on the floor in front of elevator enter time. Used the pool on 1st day. No towels, so I asked front desk; they never came, so I asked again. Ended up walking through the lobby in my wet swimsuit. Menu not accurate

Pros: I reviewed this hotel a month ago with a very negative feeling the management emailed me almost immediately wanting to correct their mistakes. We came to check in and the staff greeted us immediately room was clean food was delicious management met us on the last day to make sure everything was better than our last visit which it was.

Cons: Some noise reduction from the lobby would be nice and to clean the trusses from the lobby where it looks like mold is growing

Pros: Everyone was friendly and helpful.

Cons: It could have been cleaner.

Cons: The toilet in my room leaked so that was gross and disappointing plus the seepage smelled during the night. I informed them that morning but no one came up so i told them again at check out.

Pros: The location

Cons: The noise until 3am

Pros: Great breakfast.

Cons: Our room was on the first floor behind the elevator and bar. It was so loud in the hallway most of the night. I only got a few hours of sleep. There was also mold on the shower walls. The carpet in the room was wet.

Pros: room was clean

Cons: noisy

Cons: Room not made up or cleaned the day after we checked in. Had to ask for fresh towels and they were provided.

Pros: Convenience to the highway and surprise... the Tanger Outlets, and many other restaurants and local shopping opportunites (inlcuding Walmart for quick purchase for things left at home).

Cons: It's being renovated, so take that into consideration. Our room was good. Better if we would have already had our carpet replace. (Carpet is freaky thing for me anyway. I'm always wearing socks, or flip-flops in my hotel rooms.) Room not ready at 3pm.

Pros: The location

Cons: We were given a dirty room at first & had to go back to the front desk to let them know that the room was dirty and it look like guests were still in there. Front desk gave us another room which was a handicap room however,the room didn't have a mic

Pros: The restaurant and the staff at the restaurant were great.

Cons: The room was extremely dirty. There was hair from multiple people all over the entire bathroom and through out the room.

Pros: Friendly staff!

Cons: Room wasn’t the cleanest stain on bed comforter and sheets! Toilet not cleaned good!

Pros: Location was fairly easy to access highways to main attractions around Charleston.

Cons: Unprofessional and dirty.

Pros: The room was nice sized. Bathroom had a big tile shower. Everything looked fairly clean.

Cons: Nothing comes to mind.

Pros: How close it was located to the Marketplace.

Cons: The room does not seem to be cleaned from top to bottom before the next reserv.The dressers had thick dust and night stands still had rings from cups on it. Fridge had drink from previous reserv. Left card, for towels & fresh linen, not done till went SD.

Pros: The hotel's setup and design is beautifully stylish and stands out from many others.

Cons: Clean is different. The bathroom floor was sweating so bad, that a thick film of moisture covered it. The entire room was extremely damp & stuffy. Bathroom door did not shut or lock, charging station didnt work, outlets were coming out of the walls...

Pros: Location to airport

Cons: No hot water in sink

Pros: Just the location

Cons: Every thing. The service is poor, the front desk disrespectful and doesn't know their jobs. The bathroom in my room had a tab that is clogged and some one came to fix it but with no improvement. Then I was reassigned to another room with same problem. Ba

Pros: The location is great. It is near the airport and numerous restaurants and shops.

Cons: I had to call several times to get my room cleaned. When housekeeping did come, they stole some of the food that was in my room. The lobby smelled like an unclean bathroom on my last night that I stayed at the hotel.

Cons: The bathroom handle came off in my hand and the shower handle BROKE off in my hand. I was unable to take a shower as I was running late for a meeting.

Pros: We were so happy with our stay. We loved the fruit infused water in the lobby. I am so disappointed that they were dishonest about the charges and have held my money for so long. We truly loved our stay there and intended to make it an annual stay.

Cons: I checked my bank account only to discover two charges for $50. I called and was informed these are normal charges that they apply to every guest for each night in case of "incidentals". It has been over 48 hours and my money has still not been refunded.

Pros: NOTHING

Cons: Nasty and infested with roaches room 215 I told them and they did not care

Cons: Only one elevator worked during our three day stay causing lines and wait time. It appeared no attempt was made to fix it. The vending machine on the fifth floor did not return Coins. The return slot was broken and coins fell inside the machine.

Pros: location

Cons: They were unaccomodating. We arrived 10 hours late due to an unfortunate delay. Hotel staff was not friendly, gave us a room two queen beds despite us asking to accomodate us with king bed a day earlier. Charged us $15 for coffee when it was $6 and did no

Cons: I am not hadicapped & did not expect to receive a handicapped room when the hotel was not even close to being fully booked for this particular night!

Pros: Location. The hotel is across the street from Tangler Outlet and a block from Wal-mart.

Cons: We couldn't change our room from double bed to king bed. The carpet had spots on it and the mattress was worn due to squeaking when u sit down on it.

Pros: Restaraunts and shopping located within walking distance of hotel if you didnt want to travel farther into the city and deal with traffic.

Cons: Had an active water leak from bathroom ceiling that I called about immediately about once we woke up and found bathroom floor flooded. Told them we were on a very tight schedule and needed to get showered and checked out. hour late checking out for a mtg!

Pros: Friendly staff, luxurious rooms, comfortable bed

Cons: Didn't love being in being in an outlet complex, but you can't blame the Crowne Plaza for its neighbors

Pros: Huge room, great lobby with free coffee, plenty of parking

Cons: All good!!!

Pros: Great location with Tanger Outlets across the street and numerous restaurants.

Cons: Upon arrival I noticed 10-15 people standing around the check-in area. 15 minutes later I was informed there were no rooms available for any of us even though we had reservations. Manager never came out to tell us; they sent the maintenance man out.

Pros: Nothing

Cons: I booked 4 rooms and when I arrived at the hotel after traveling with my family 3 hours I waited another 3 hours for the lady at the desk to tell us there wasn’t any clean rooms available when I had made reservations then they told us they would put us in another Marriott hotel and it would be billed to them but we was mislead and the clerk lied and said they notified the hotel about the bill being taking care of by them and we ended up having to pay 700 dollars more than we expected to pay for our reservations at Aloft !!!

Pros: Aloft North Charleston didn’t have the room I and other guests booked due to not having any clean rooms. The front desk reported that they didn’t have any housekeeping staff on duty to clean rooms. I was horrified.

Cons: They couldn’t honor my booking due to no clean rooms.

Pros: I like the area and the size of the room. The shower was really nice as well.

Cons: There was a phone in the room that was making a beeping noise all night. The walls need to be clean as well.

Pros: Staff and location!

Pros: Simple Nice bar and lobby

Cons: Mattress in 310 was hard as a brick.

Cons: Bar was closed

Pros: Location

Cons: Severely stained carpet Hard bed Smokey hallway No furniture

Pros: The staff were very polite

Cons: The room didn¿t look clean, it was also not kept up. The room needed to be repainted, new carpet. It just looked old and messy.

Pros: Staff was great. Comfortable bed. Quiet location in hotel.

Cons: Carpet in lobby and 4th floor need multiple cleanings or replacement. Lobby carpet really sets a bad tone.

Cons: There were fruit flies or something all in our bathroom/shower. I tried to address it with the front desk. They didn't seem concerned. It was disgusting to take a shower with flies

Pros: Friendly, helpful, efficient staff adhered to covid 19 safety protocols. Magnolias blooming on property. Other guests are pleasant. Room reminds me of Scandinavian hotels.

Cons: No. Entire experience was great.

Pros: Location

Cons: The rooms were not as good as we expected. No microwave, rusted refrigerator, and front desk staff when checking was not very friendly. (Check-out was somewhat better.)

Pros: Location. The staff were very pleasant.

Cons: The quality was not what I expected for what I paid. The bed was super uncomfortable. There was paint peeling off the walls in the bathroom. I don¿t think the tv worked very well. I have stayed at aloft hotels before but this one was disappointing.

Cons: The room was terrible. Ceiling in room 504 looks unfinished. Really feel ripped off for the price I paid per night.

Pros: I liked that they are very pet friendly! Also liked the pool table, swimming pool, and computer with printer in the lobby.

Cons: It wasn't very clean. We didn't have full stock of towels in our room. The sink was cracked in our room. I thought the hotel was newer but The place felt heavily worn.

Pros: Location Staff was helpful and friendly

Pros: The manager was very nice & the hotel was dog friendly with no additional fees.

Cons: I did not even stay here. The hotel was not up to Marriott standards. After checking in, I figured I’d checked the room before unloading the car & it was dirty, dinghy & smelled. I did not feel comfortable staying there at all.

Cons: Was not at the 3 star level. Did not appear well taken care of.

Pros: The lighting

Cons: No HDMI for additional devices; cable did not work; shower was faulty

Pros: Cool in the rooms but beds are terrible too sleep on and yes I would recommend the hotel unless they do improvements

Cons: The lobby was too hot no air too enjoy myself sitting down in the lobby I had too buy a fan too circulate the little air and pool was nasty and pool room was too damn hot

Cons: The floor was wet and it had a stank smell ... it also had fruit flies

Pros: The lady at the front desk.

Cons: It was very filthy the elevator, hall and room was very nasty. I didn't stay there. I checked out as soon as I saw the room.

Pros: Price for an Aloft was very reasonable

Cons: - No free breakfast? - Window broken - Toilet paper roll mount broken - Heater rattled / noisy - ON the flight path of the airport = NOISY - Elevator mechanical room too noisy / too close

Pros: Location and the courteousness of the gentleman who checked us in.

Cons: The shades are insufficient to keep the light out. They have been used and abused over the years and need to be replaced. Room 306

Pros: The beds were comfortable, but the pillows were just a little too soft but was manageable. Staff was really nice when checking in.m0

Pros: Proximity to airport

Cons: Employee was rude Hotel was dirty Hotel was old Bed uncomfortable Fixtures falling off wall Horrible horrible experience

Pros: The location of the hotel made it accessible to the airport, shopping, and restaurants.

Cons: This hotel should be rated with 1 star! The air conditioning was extremely loud throughout the night, the telephone did not work, the bed included only sheets (no blanket or mattress pad)! The overall stay was disappointing and not of Marriott quality!!

Cons: It took 15 minutes on hold to request airport shuttle, 15 minutes for shuttle to arrive and then a 10 minute wait to check in because there was only 1 staff member on duty. Lobby was uncomfortable as it is part of bar area.

Pros: The location.

Cons: The bar was not opened December 23rd-25th. Although I understand being closed on Christmas Day it is very bad service to be closed the few days before the holiday as many people were visiting and I heard several other guests complaining.

Pros: Customer service was excellent!!

Pros: The customer service was amazing. Great location. Fire place in the back if you want to sit out when it was chilly. Beyond excellent service. Great people.

Pros: Did not meet expectations

Cons: Smell in a/c near paper mill Rugs dirty

Pros: The atmosphere was low key and simple. The room was nice and easy to move around in. The shuttle to the airport was great!

Cons: Our lighting over one of the beds did not work.

Pros: Unique decor and location

Cons: AC not working in hallways and elevators. Room was dated- ceiling patchwork of cracks.

Pros: Location and staff.

Cons: Fitness Center - The TV's on the fitness equipment didn't work and they didn't have a TV in the fitness center. The water cooler was empty and no cups even if it had water. Fitness equipment old and worn out.

Pros: The room was nice and clean.

Cons: No complementary breakfast.

Cons: Roaches

Pros: The room design was excellent. Everything was clean and well maintained.

Cons: The ceilings were not finished correctly - apparently by design - so it it gave an otherwise nice hotel a shabby chic look. And the black paint on the hallways made you feel like you were in an underground tunnel. But neither hampered our visit.

Pros: Location

Cons: Terrible odor. Worn out carpet. The entire place was dirty and needs a deep clean. Elevators stink. Room odor was totally nasty. I saw that it was rated lower than average for an A Loft hotel but took a chance. Wasted $---. Would like my money back.

Pros: Good location

Cons: Fitness center equipment in bad shape

Pros: The design is quite special, and the cute colors are chosen.

Cons: The design is quite special, and the cute colors are chosen.

Pros: Location and staff was about the only thing positive to say, except the cleaning staff left a pile of dirty linens and towels in the hallway outside our door for two days

Cons: Dirty! My wife wore her flip flops after she wiped the floor in the bathroom! No ice machine, smelled strongly of bleach but still dirty, elevator broken for a day, dirty linens left in hallway outside our door from somewhere, they weren't ours. Noisy!

Pros: Location to shops and restaurants

Cons: Worst bed every.

Cons: The hotel was all style and no substance. Our faucets were broken, lobby bathroom was dirty and it was clear no money had been used to keep it up since it was opened.

Pros: Cool look

Cons: Shower was dirty and grout was discolored and missing in places. Sink drained very slowly. Tv had a terrible picture.

Pros: Location.

Cons: No interior doors, low beds, no breakfast, tv too small and too far from beds.

Pros: The chick vibe was neat

Cons: No breakfast included, too many people hanging around lobby that looked like they were up to no good, unsupervised kids, etc.

Cons: Crusty hotel with sparse service.

Pros: The lobby and bar area were cool, but unfortunately the room was not.

Cons: Had a leaky air conditoner and when I brought it up to the staff they just ignored it. So I spent my stay wearing shoes in my room the whole time.

Pros: The lobby and bar are really cool.

Cons: I didn't like the fact that the air conditioning leaked all over the carpet and when I said something to the staff about it they just ignored it.

Pros: staff was very friendly and very helpful location was also very good

Cons: laundry bag outside our door all night, fan was in room all night due to wet floor, coffee was terrible,, we were given a disability accessible room which made things difficult. Overall the room was sub par

Cons: The water smelled so bad , you stunk worse after taking a shower. They told us the power had been off all day, that was a lie cause the tv never went off!

Pros: The free refreshing fruit water and other goodies in the lobby.

Pros: I specifically liked the location and free wi-fi.

Cons: For a 3-Star hotel why would I not have a microwave, fridge in my room. Or a ice machine on the floor (4th) I was on. The air conditioner was leaking into the carpet causing a huge wet area in front of my bed. Worse 3-Stsr hotel ever!!!!

Pros: Nothing

Cons: Staff not very accommodating

Cons: The hdmi box did not work properly with the cord e brought and on the box it says you can get a cord from the front desk. Upon requesting a cord, we were told flatly they do not have them and that they do not have many issues with them. There was no offer to replace the box or remedy the situation. We requested the shuttle take us to a location (not the airport) & was told it would be ok by the bar (who spoke to the driver) but the front desk staff refused. Overall ehhh. Not the best, not the worst.

Cons: Strange bedroom/bathroom layout. I only recommend the type of room I stayed in to couples only. The shower has a wall connected to the bathroom only separated with opaque glass. When my fiancé was taking a shower and I was getting ready in the bedroom, I could definitely look into the shower and see her silhouette and her every move. You should only share this room with someone who you are very comfortable with.

Cons: We woke up to hammering and construction in all surrounding rooms. Minutes later a housekeeper knocked on our door, with a do not disturb sign hanging, to ask when we were leaving even though check out was not for three more hours. With the hotel maybe fifty percent full, it was unbelievable that they would place us in a room on a floor with so much construction going on. There was no sign of any construction when we checked in, but we had a hard time navigating the construction debris in the hallway on the way out. We will not be back.

Pros: cool room

Cons: bar is noisy and very active

Pros: Modern styling, unique layout

Cons: Floor was wet by one of the beds, shades didn't fully close, busted window, strange ozone machine was running in the middle of the floor when we arrived, no breakfast included which is a big minus when you consider this was an upscale hotel and virtually every other chain offers breakfast these days.

Pros: Staff Bar Easy in/out & facilities

Pros: Location

Cons: Needs upgrading In rooms

Pros: The hotel was located in the heart of north Charleston next to Tanger Outlet and the expressway. I also enjoyed the bar even though the drinks were extremely over price. The bartender was very professional with her skills.

Cons: Well, for one the room that I purchase had holes in the shower section of the room. It looked like someone ripped something off the wall and lefted holes there. Its very big eye sore to see that. Im just saying, If I was running the hotel I would want all of my rooms flawless and if its not flawless don't use it until it is. The house keeping crew is VERY VERY LOUD in the morning time making it sound like your inside some school because of the talking, laughing and banging....