Cons (-) This business was closed. I had to pay for a taxi to the business because there was no shuttle. Once I got there I had to pay the taxi to take me to a different hotel. I did not get all my expenses returned. I'm very dissatisfied.
3 stars
Charleston Airport Hotel
Rivers Ave. 5991, North Charleston, SC 29406, United States
North Charleston, SC
See location+1 843 744 2501Provider
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Reviews of Charleston Airport Hotel
5.3
Fair
7 verified ratings
Wonderful
1
Very good
0
Good
2
Okay
1
Fair
0
Mediocre
0
Poor
3
Summary of reviews
Guests say
Guests appreciated the good location of the hotel, but many expressed dissatisfaction with cleanliness and service. Complaints included dirty common areas, issues with room assignments, and unresponsive staff. Overall, the hotel seems to be in need of significant improvements to enhance guest experience.AI-generated from customer reviews
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Score by provider
5.3 out of 10
7 reviews
All reviews
Pros (+) Building was clean beds were comfortable
Cons (-) Area around hotel was sketchy. People were walking through the parking lot at 11-12 o'clock at night fighting and just watching as we entered the hotel.
Pros (+) The beds were nice and the room is much nicer than the rest of the hotel appears to be.
Cons (-) The staff was rather rude, and actually came IN to our room before checkout to try and clean it up. The actual hotel isn't really that clean but it is pretty cheap I guess. IF YOU DO NOT BOOK DIRECT THEY WILL CHARGE YOU A $50 HOLDING FEE.
Pros (+) The Interior smelled like cooked broccoli, floors were filthy in the hallways and common areas, and there was dried urine at the base of the toilet in the caulk. There was mold In the shower. The hotel boasts it's no-smoking status yet the room smelled of cigarettes. Staff were friendly but the facility is substandard
Cons (-) Filth and the smell
Pros (+) Breakfast
Pros (+) Hotel was average. Nothing fancy by any means. Building layout is silly and a bit disorganized.
Cons (-) Ate breakfast in their restaraunt that I discovered on my own on day 3 of four. I had a bill of $8.39 gave the server my card to pay and she came back with card and invoice and informed me that she had added a tip of $5.00. Had to go to the manager to credit my card back. Not very cool.
Pros (+) Pool and spa area
Cons (-) Another guest walked in our room. Apparently they issue same room to 2 different guests. Did not had water in morning for 2 hours. That delayed all the itineraries we made for that day. Big frustration. Corridor and elevator were not clean.
Location
Rivers Ave. 5991, North Charleston, SC 29406
What's nearby
- Fire Museum3.7 km
- Charleston Area Convention Center4.2 km
- North Charleston Coliseum4.2 km
- Don N. Holt Bridge5.6 km
- Holy City Brewing5.9 km
- Magnolia Plantation and Gardens7.1 km
- H.L. Hunley Submarine7.9 km
- Frankie's Fun Park8 km
- Buccaneer Field9.4 km
- Charleston Southern University9.8 km
- Buccaneer Ballpark9.8 km
- Citadel Mall11.8 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Charleston Airport Hotel
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See most recommended stays in North CharlestonGood to know
Value for money | 5.4 |
|---|---|
Distance to downtown | 6.9 km |
Nearest Airport | Charleston |
Distance to airport | 2.0 km |
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