North Charleston car rentals

Cons: Most inefficient pick up ever. One person working with 5 people in line, didn't have type of car from reservation, had to clean car for 15min before I could get it. The rental car pickup took longer then my flight from Atlanta.

Cons: I waited over 30 minutes for shuttle from the airport to the Thrifty location (Charleston, SC) - it never showed. I called to confirm that a shuttle does exist. I asked how frequently it runs - the lady said "regularly". I got an Uber instead. Five stars for the Uber - showed up in <3 minutes and cost less than Thrifty.

Cons: it took an hour from point of getting to the office from the airport until leaving with the car at midnight - there was only one other person ahead of me - we sat there looking at each other for an hour wondering where the two employees were. The woman at the counter went to get the car for the first person- didn't come back for 25 minutes - my daughter and I thought something may have happened to the person-just as we started to leave to go look - she miraculously appeared with "a car'. When returning the car - it took me 45 minutes as they only had counter people and no one to check the cars in and we were told we had to wait until they got the people into their vehicles. Finally they stuck me with an outrageous deposit which didn't fall off my credit card for 7 days after return.

Cons: I was very unhappy with the car provided, the staff at the location and the lack of timeliness. I was told I was getting an upgrade yet the upgrade was not clean, had no power windows or locks and the steering was off. It needed an alignment. The driver from the airport was awesome but outside of that I was very dissatisfied.

Cons: No cruise control

Cons: What we didn't like was how long it took the shuttle to pick us up from the airport. After a long day of traveling to get to Charleston (from the west coast) we were eager to get to our destination. We are in the service industry as well, so we have a little more patience than most. But we waited almost an hour for a shuttle. When dropping our car off, we overheard another customer with the same complaint. My advice is to Uber to Thrifty. Once you get there though, the service is good.

Cons: Waited so long, the front desk was extremely unfriendly, terrible in the phone, had to ask around, wait around, couldn't help me with what I needed, car came in dirty, no instructions were verbally given at the front desk or when giving me the car, I wish I went with another car rental service. I was very disappointed

Cons: Check-in and check-out was way too long.

Cons: Had to wait for car to be vacuumed and cleaned for 20 minutes. Got unrepairable flat tire ... changed to spare donut tire which could not go fast enough for Atlanta's highways so I had to find a tire repair shop ... did ... confirmed the original tire cold not repaired ... so paid $40 out of pocket for new/used tire. Called Hertz phone number for questions on coverage, reimbursement, etc and phone representative knew nothing. Passenger side headlight out when high beams on

Cons: Got there and the line up was out the door, vehicle we wanted was not available. Was offered other vehicle alternative, not what we wanted, cancelled order.

Cons: They didn’t have the car I was supposed to get. They only had a pick up truck or jeep or a van. I had requested Nissan Altima or similar . They ended up giving me a Dodge charger which was filthy. I had to go back a second day to get something other than a van a jeep or a pick up truck.

Cons: Slow Service Dirty Car Bad Customer Service Bad Process Bad Return Angry Shuttle Driver NEVER AGAIN!

Cons: That I could not get the car cause my car not link to a bank account burnished over 4000 on that card

Cons: I waited 45 minutes to get picked up from the airport to go to the station. I called after 30 minutes and it still took an additional 15 minutes after that and it was only 1 mile away. They also initially tried to charge me more than my quote online. Car was fine but very little organization to the entire place.

Cons: Hidden fees that I was not aware of at check-out. Ended up being way too much for only three days

Cons: 1) Took over an hour to pick up the car. Understaffed and it seems changing policies takes a long time to explain to every single customer. 2) Didn't get the vehicle (compact car) I reserved. Tried to give me an F-150, which leads me to... 3) Made me pay $43 extra, with discounts, to get what I reserved. Was informed that me taking that car meant someone later wasn't going to get what they reserved either. Manage your inventory more wisely. Don't end up with a boatload of giant trucks to rent visitors. Get real! 4) Interior of car was dirty and a very dirty windshield to the point it was difficult to see out of. Little care taken in this department. 4) Came to drop it off and no place to park, or even drive, in the lot. After trying to maneuver into tight spots to temporarily park, I had a staff person drive it so I wasn't the one charged with damage. Pay the extra $10 and get a rental from the airport vendors or more reputable vendor in general. Not worth the fine print, the hassle, or the money.

Cons: Hidden charges, outrageous extra charge for wife to drive ($11 a day!). Slow, inefficient counter service, materials (including map that I had to argue for) did not show either address or return information to rental site (old address was actually blacked out.) Car delivered had 1/2 tank gas, but paperwork said full.

Cons: There is only one person to work the phones and the line. I was told 2 times they would call me back because they had people in line when my car was broken down. Took over 2 hours to finally speak to someone. I will not be back.

Cons: The business had no concern for me as the customer. Poor, fake attitudes. Stood in line for 30 minutes. Didn't disclose the deposit and insurance requirement until I was there to pick up car and pay for it. At that point, my weekend got cut short because all of my money was tied up in the deposit hold on my account. I will never rent from this company again. - Deana

Cons: Not applicable!

Cons: They let me reserve a pickup truck that none of the local offices had in stock.

Cons: I reserved a sedan and when I went to pick up all they had was an SUV. I end up paying about $100 more in gas for my road trip as a result.

Cons: After purchasing the 3rd party protection insursnce, the Enterprise agents said it wasnt the best idea to go that route. They offered (wanted me to purchase) their in-store insurance, which I did. They advised to cancel the 3rd party I insurance. Of course all of this is happening as I'm dealing with everthing else and i never got around to calling the 3rd party to cancel. So basically I paid for two sets of coverage. My point here is if you are going to purchase the additional insurance, wait until at the counter; it was basically the same price.

Cons: Did not have a compact for me as requested. Had to drive a family van

Cons: There was an ant infestation in the car

Cons: no car! It was a third party rental , as we found out at the counter and for just $600 they would rent us a car after having already paid for a car.. We were unable to reconcile the account and went to a friendly competitor to rent a car

Cons: I didn't like the change of price . In the end I had to make the people from hutz take a look on the price because they was tryin to charge me more than the price

Cons: seat of car wasn't comfortable and not able to adjust it.

Cons: Pick up location took longer than expected.

Cons: made a reservation..when i got there they said they needed a credit card.. didnt have one on me so i was unable to get a car. Terribke customer service

Cons: There were no cars available and they did not notify us. We were unable to get a rental car period. They were rude and told us we should not have booked through anyone but them.

Cons: When I reserved the car, the web site mentioned that they also accepted debit cards. When I went to pick up the car, the clerk told me that without a major credit card that they had to run a credit check on me. That was not mentioned in my confirmation email. I know that my credit rating is not very good. I realize I had to put a deposit and had the funds in my account to cover it. It was a big inconvenience for me to not be able to rent the car.

Cons: The car should have been washed better on the outside.

Cons: Actual rate was higher than kayak posted rate. Reservation was not made at location selected on kayak. Car wheel well was falling off. Not sure if location and rate are kayak issues or Avis.

Cons: Extremely rude and unhelpful. The Avis rental car location in North Charleston, SC is not where you want to go. The owner actually raised his voice to customers complaining of his bad day as if it was their fault. Left shaking without renting a car.