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Hotels near Santa Rosa Sonoma County airport

Hotels near Santa Rosa Sonoma County airport

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Sonoma County (STS) - Santa Rosa, CA, United States
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Best hotels near Santa Rosa Sonoma County airport

Cleanliness
9.5
Comfort
9.4
Facilities
9.6
Food
10.0
Location
8.9
Overall 8.9 Excellent
Based on 328 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
9.6
Food
10.0
Location
8.9
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.7
Location
8.8
Services
9.5
Staff
9.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
10.0
Location
10.0
Cleanliness
9.5
Comfort
9.4
Location
8.9
Services
9.0
Staff
9.1
Cleanliness
9.0
Comfort
8.9
Facilities
9.0
Location
8.9
Overall
8.0
Cleanliness
9.4
Comfort
9.2
Location
8.7
Services
8.7
Staff
8.6
Cleanliness
9.6
Comfort
9.6
Location
8.9
Services
9.2
Staff
9.3

Mediocre 3.0
Pros: Beautiful grounds
Cons: Nothing and I mean nothing was open and we had no clue!! No response from the property after I have contacted them and complained. Charged us for breakfast and a resort fee even though there was no resort!!
Excellent 10.0
Cons: Spa and cafe were closed per covid
Good 7.0
Pros: Grounds were lovely with lots of plants and flowers. Room was very large with extra comfortable bed and luxurious linens. Decor in room looked brand new. People who primarily want a huge room and bathroom should be very happy.
Cons: Very odd for front desk phone (which was the only way to get in touch with anyone) to go to voicemail at a resort where rooms routinely go for around $500. There were no instructions for the electric fireplace, which you control by putting your hand inside what looks like an air vent and feeling for the buttons, nor for anything else in the room - combine this with the fact that the front desk phone wasn't being answered and calls left on their vm were not returned promptly, and it was a frustrating experience. Resort is next to a switching station and the freeway, which you can hear, and this takes away some from the beautiful grounds. Pool is very small. Restaurant and lobby are beginning to look like they need to be refurbished - not up to the standard of the room.
Excellent 8.0
Pros: The view of the vineyard was amazing. The onsite spa, restaurant, and bar was convenient. Ample parking. Very clean. Friendly staff. Easy check-in/out.
Cons: Pool was small. No food/bar service at pool. Additional toiletries would have been helpful since it was advised to limit room cleaning. Bocce ball courts were closed.
Excellent 8.0
Pros: The hotel is beautiful, it is very well kept and it felt clean and safe regarding Covid measures.
Cons: I was very disappointed that there was no food options available on site on Monday evening (not even room service), especially when the hotel is not within walking distance of any restaurants.
Excellent 9.0
Pros: Awesome breakfast/room service
Good 7.0
Pros: The ambience is really nice, the room was big and the small balcony towards the garden was cute. The trail around the vineyards was nice too.
Cons: The mattress was old and too soft and the food from the restaurant (we had dinner and breakfast) was not good at all. Dinner was really bad and breakfast was a little bit insipid (at least much better than dinner).
Excellent 10.0
Pros: Lovely layout and grounds. Helpful staff. Very comfortable bed and rooms.
Cons: I liked everything!
Excellent 9.0
Pros: Very beautiful - great location
Excellent 9.0
Pros: Gardens
Cons: N/A
Excellent 10.0
Pros: The grounds and buildings
Cons: No
Excellent 10.0
Pros: The spa was amazing!! The pool was the perfect temperature and the couples massage was fabulous. The staff was so attentive to iur needs. The grounds are beautiful with the vines and olive trees and the fountain in the middle of thw courtyard.
Cons: Honestly, there is nothing that they could have done better. The spa was fantastic, the food at John Ash was amazing and the service all over the resort was world class.
Excellent 10.0
Pros: Beautiful grounds and rooms
Excellent 10.0
Pros: BEAUTIFUL LOCATION. VERY HELPFUL STAFF.
Excellent 10.0
Excellent 10.0
Pros: The Vintners Inn is such a lovely resort. You feel like you are in Italy when on the grounds. The rooms are spacious with nice balconies or patios. The restaurants on site were top notch. John Ash & Co food is AWESOME...one of the best meals ever. We were disappointed the fireplace was electric with fake flames and not gas. But overall we loved our stay and will be back for special occasions.
Cons: Electric fireplace, not gas so fake flames. Also no coffee maker in the rooms.
Good 6.0
Pros: The hotel looked nice and the location was convenient for our event. The staff were really friendly. The front desk staff even brought up sheets for our sofa bed and made it for us.
Cons: The matters was totally broken down on one side. It felt like I was sleeping in a hammock. But the other side was still kinda firm. The sofa bead was a joke. There were no sheets for it when we arrived just a blanket. Sheets also had stains on them.
Excellent 10.0
Pros: The grounds of this Property were immaculately groomed and fountains, potted plants, and bushes were so attractive. The walkways meandered through property and included a lit Bocce Ball court and a walking trail. Our King Bedroom included a patio facing the vineyard accessed by an attractive doorway. Our room was nicely decorated and included two stuffed arm chairs for our comfort. We also had a credenza and a work desk with chair. There was plenty of room and the bathroom was very nicely appointed. We ate in their dining room which was beautifully lit with tiny lights and elegant décor. Food was fabulous and plenty of choices and excellent presentation. Every bit was delicious. We also ordered one breakfast through room service and our eggs benedict were perfect! Coffee hot and O.J. cold and flavorful. Complimentary bottle of wine & 2 waters. We would definitely stay again!
Cons: This is not really a dislike, for me the large bath was a little tall but my husband loved it. It was a nice oval soaking tub in the shower enclosure. They had grab bars for safety so that was easy.
Excellent 10.0
Pros: The hotel is 20 minutes from everything. At first I was nervous that it was right off the highway but that was nothing to be concerned about. It is very quiet. Views are of the adjacent vineyard. The grounds are lovely and full of surprises (like the bocce court). The food was fantastic (the main restaurant and John Ash). The rooms are so spacious and comfortable. Best value in wine country.
Cons: There is nothing not to like.
Vintners Resort - Fulton
Rated #1
8.9
Excellent 8.9
Based on 328 reviews
Details
Reviews
C$ 610

Cleanliness
9.2
Comfort
9.0
Facilities
8.1
Location
9.0
Overall
8.6
Overall 8.7 Excellent
Based on 250 reviews
Cleanliness
9.2
Comfort
9.0
Facilities
8.1
Location
9.0
Overall
8.6
Cleanliness
9.1
Comfort
9.0
Location
9.0
Services
9.0
Staff
9.2
Cleanliness
8.8
Comfort
8.4
Facilities
8.4
Location
9.2
Overall
8.4
Cleanliness
9.2
Comfort
8.7
Location
8.9
Services
8.8
Staff
9.0
Cleanliness
9.0
Comfort
9.0
Facilities
6.6
Location
9.0
Overall
7.0
Cleanliness
9.7
Comfort
9.6
Facilities
9.3
Location
9.0
Overall
10.0
Cleanliness
9.1
Comfort
9.1
Location
9.1
Services
8.8
Staff
9.1

Excellent 8.0
Pros: Breakfast ok for COVID times. Since you had to carry to your room to cook and eat, a tray would have been useful. Directions to ice machine would have been drsirable
Cons: Dirty comb and popcorn kernels on closet floor. No towel racks. Only one pillow for sofa bed. Only one chair in room for 3–4 people. Terrible TV selections even on pay for view movies. Nothing the family could watch together.
Okay 4.0
Pros: Clean
Cons: On Booking .com, I asked for an accessible room, near elevator, extra towels, no feathers. I got no feathers only. No diet sodas in the hotel store. What is the use on a noon check out if the staff is using power blowers right under window before 9am. I expected more.
Excellent 8.0
Pros: I liked how clean my hotel room was. There were to go breakfast items like yogurt, oatmeal, bananas and apples, muffins, apple juice.
Cons: I didn’t like the loud refrigerator noise.
Excellent 10.0
Pros: The facility had been recently renovated and everything was clean. The beds were very comfortable. Staff very helpful. Easy access to highway 101. Perfect for a nights stay.
Cons: Nothing.
Excellent 10.0
Pros: Very clean, great customer service, great location! Will go back again
Excellent 9.0
Pros: Spacious room which was recently remodeled. Very comfortable bed. Staff was absolutely great! Hampton Inn and Suites has become our go-to hotel.
Cons: While the pool was open by appointment, the hot tub was not, due to COVID concerns. Thinking staff could have regulated use of the hot tub by assigning it by appointment. Understandable that they had concerns about monitoring use.
Excellent 10.0
Pros: It was very nice and the price was about the same as motel 6 except this hotel is about a million times nicer than motel 6
Cons: Maybe that it's not always that price
Okay 5.0
Pros: The hotel room was clean
Cons: A breakfast was advertised. We arrived to pick up breakfast with an hour left for the breakfast time. They were out of almost everything. The front desk agent was not apologetic and demonstrated an attitude of “tough luck” Poor customer servic
Excellent 9.0
Pros: Location, comfort, cleanliness, staff. We have stayed here several times and always comeback when in the area. Close to shopping, restaurants, coffee, etc.
Excellent 10.0
Pros: Friendly staff, Clean
Cons: The location of the room for accessibility. Long distance to outside doors & lounge
Excellent 10.0
Cons: Jan our breakfast hostess was particularly great
Excellent 9.1
Pros: The hotel is standard Hampton inn and met my expectations
Cons: In general, its a good hotel. The bathroom was showing signs of wear and tear.
Excellent 8.0
Cons: they gave us the room closest to the freeway. i did ask for a quiet room.
Excellent 10.0
Pros: Breakfast was great. Room was clean. Love the Hilton app and nfc door lock.
Good 7.0
Pros: Location, cleanliness.
Excellent 9.0
Pros: Close to airport, great breakfast, clean room and comfortable bed.
Excellent 10.0
Pros: Staff was very accommodating
Excellent 10.0
Pros: The fact that they had a Tesla charger made the decision easy.
Excellent 9.0
Pros: Breakfast
Cons: Elevator malfunction
Excellent 10.0
Pros: Location Helpful staff Free breakfast, Internet, and parking Very comfortable!
Excellent 10.0
Pros: Friendly staff, Clean room, Excellent breakfast
Good 7.0
Pros: clean and cute and great location. Starbucks and more across the street. Good breakfast with excellent choices.
Poor 1.0
Pros: The location was easy access to everything.
Cons: The front desk staff and management were cold, unfriendly, and less than helpful at every moment.
Okay 4.0
Pros: Lobby, presentation.
Cons: Room very poor standard. We were put into a room for ADA. It was not in good shape. I would have preferred a standard room.
Good 7.7
Pros: The hotel was a great value with a very easily accessible location.
Cons: The actual rooms were pretty outdated and didn't match the facade of the hotel.
Okay 4.0
Pros: Free breakfast
Cons: Not worth the money by any means
Excellent 9.4
Pros: Great location! Front desk attendant was fabulous and let us check in early! Definitely will go back next time we're in the area.
Hampton Inn & Suites Windsor - Sonoma Wine Country - Windsor
Rated #2
8.7
Excellent 8.7
Based on 250 reviews
Details
Reviews
C$ 310

Cleanliness
9.1
Comfort
8.9
Facilities
9.3
Location
8.8
Overall
9.3
Overall 8.7 Excellent
Based on 83 reviews
Cleanliness
9.1
Comfort
8.9
Facilities
9.3
Location
8.8
Overall
9.3
Cleanliness
9.4
Comfort
9.0
Location
9.0
Services
9.4
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
9.4
Comfort
9.2
Location
9.2
Services
9.1
Staff
9.2
Cleanliness
8.7
Comfort
8.5
Location
8.5
Services
8.3
Staff
8.8
Cleanliness
8.9
Comfort
8.8
Location
8.3
Services
8.6
Staff
8.9
Cleanliness
8.0
Comfort
7.7
Location
8.4
Services
7.5
Staff
8.0

Excellent 9.0
Pros: Location was very convenient and staff were courteous and friendly. Thanks!
Excellent 10.0
Pros: Staff went above and beyond to accommodate my needs. It made my stay super comfortable and convenient. I really appreciate it.
Cons: Not applicable
Excellent 10.0
Pros: Excellent staff. Quiet, clean.
Excellent 8.0
Pros: Easy to find, kind staff, plenty of parking, later checkout (12pm) than some other places
Cons: The air conditioner was too strong even on a low fan setting. Without AC the room would get too hot though so it was a constant on/off battle. Also we could not find a vent switch for the bathroom so it got really steamy
Excellent 10.0
Pros: Breakfast was great. Staff was friendly and food made to order.
Cons: Nothing, everything was excellent
Excellent 9.0
Pros: Late check out time. Great front desk staff.
Cons: Parking lot has some strange people wondering around at night.
Good 7.0
Pros: Convenient location
Cons: Noise at night was disturbing from drag racing on the street outside to a dog barking all night in someone's truck in the parking lot.
Excellent 10.0
Pros: Beautiful and clean.
Cons: None
Excellent 8.0
Pros: Easy access, and excellent service for the included breakfast.
Cons: The TV channels and movies were very limited, and PPV was way too expensive. Almost unwatchable. Most of the parking places were very small and marked "compact", and all of the platinum spaces were compact. Most of the cars were full size or pickups.
Excellent 8.0
Cons: No
Excellent 10.0
Pros: Staff at this hotel treated us like royalty throughout our stay. Our every need was met, and service from check in, to room service, to placing our bags in a new room when we moved to a bigger room on our second night, to the outstanding server at breakfast each day, and to the shuttle driver to the airport was first rate. The rooms were clean, updated and spacious. Parking is ample and the hotel is in a nice area, next to a vineyard. Will absolutely stay next time we are in the area.
Cons: Only negative was the noisy parents and kids slamming their door on the deadbolt next door to us our first night. The hotel dealt with this effectively as soon as we complained. I have NO complaints about the hotel facilities or staff, which is rare. This place does everything right.
Excellent 10.0
Pros: Clean, great staff.
Excellent 8.8
Pros: The staff was great and everything was very clean.
Cons: The beds are a little weird. I couldn't tell if the dial did anything and they were never explained.
Hilton Garden Inn Sonoma County Airport - Santa Rosa
Rated #3
8.7
Excellent 8.7
Based on 83 reviews
Details
Reviews
C$ 309

Cleanliness
8.9
Comfort
9.0
Facilities
8.4
Location
8.8
Overall
8.5
Overall 8.1 Excellent
Based on 247 reviews
Cleanliness
8.9
Comfort
9.0
Facilities
8.4
Location
8.8
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
4.0
Overall
10.0
Cleanliness
9.0
Comfort
9.3
Location
9.1
Services
9.1
Staff
8.5
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.0
Comfort
8.8
Location
8.8
Services
8.5
Staff
8.8
Cleanliness
8.7
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.4
Cleanliness
8.8
Comfort
8.8
Facilities
7.0
Location
8.6
Overall
7.6
Cleanliness
8.8
Comfort
8.4
Location
8.7
Services
8.6
Staff
8.5

Excellent 10.0
Pros: Clean and quiet room away from the highway
Okay 5.0
Pros: Beds were comfortable, pillows were great.
Cons: Bathroom mirror light was out. Door would not latch from inside, we had to use the bolt only. When leaving for the evening we had to call someone to pull the door closed, it would not latch. Person checking us in was not friendly and was irritated he had to come and help with the door.
Excellent 8.0
Pros: The staff was great. The facility was clean and we'll kept.
Cons: It was all okay.
Excellent 9.0
Pros: The property was exceptionally clean, centrally located, quiet and comfortable, good breakfast included, gated parking at no extra cost, followed covid guidelines, and had a kind/friendly staff. We will definitely be back.
Cons: Everything was wonderful. Thank you
Excellent 10.0
Pros: Everything exactly what I expected!
Cons: Absolutely nothing, everything was fantastic!
Excellent 9.0
Pros: Clean and comfortable. Nice breakfast. Friendly staff. Beds and pillows are the best in this hotel.
Cons: Hotel was so good I booked twice in a three week period. Both stays were on the side of very close traffic. Noisy. I only had wished one of my stays were on the other side
Excellent 9.2
Good 7.0
Pros: There beds
Cons: The parking and there is only one way in to the hotel
Good 7.0
Pros: the hotel was very clean, check in was easy.
Cons: we had a wake up call for 6 in the morning and we were woken at 4! we have stayed at Holiday Inn express many times. Always enjoy the hot breakfasts, this is one of the reasons we keep coming back. This time there was no hot breakfast.advertised
Excellent 8.0
Pros: Smaller hotel with only 3 floors. Super comfy bed. Free parking. Free quick bites for breakfast such as fruit, cereal, bagels, muffins, yogurt, hardboiled eggs, coffee & juices. It's really close to the Guerrero Fernandez Winery. It's my new favorite!
Cons: Disappointed that I was not given a Superior King rm which is what I paid for, instead I was put in a Standard King which did not have a soaking tub for 2. Had a basic bathtub. The hallway reeked of marijuana. Thought it was supposed to be non-smoking?
Good 7.0
Cons: The desk clerk, a man, was alarmingly disinterested in making us feel welcome, answering our questions, or that we were even there. Maybe he doesn't like his job ? And the room was over priced for a Sunday night.
Excellent 9.0
Pros: Clean, easy Chex in/out
Excellent 10.0
Pros: The cleanliness was outstanding and the staff was very friendly. Thanks for helping to make the weekend calm and collected.
Good 6.0
Pros: The beds were comfortable and smelled clean. The room was dark with little outside noise.
Cons: The front desk was not immediately visible nor was the staff upon entry. The clerk was not friendly or personable and spoke very rapidly while keeping his eyes on his computer screen. He had the personality of a piece of cardboard.
Excellent 8.0
Pros: I thought the hotel was good. It was easy to find, it has close and safe parking, the hotel was clean, and the staff was nice. Great hotel with a very reasonable price!
Cons: I wish it had a few dog friendly rooms.
Good 6.0
Pros: Location is great.
Cons: The hotel room could have been cleaner for one but the night front desk staff could have been more accommodating. I’m starting to believe since we are buying rooms at a discounted rate the rooms we get are less then desirable. Example being by ele
Good 6.0
Pros: It is conveniently located if you are in the Windsor area. They offer a varied breakfast even with the COVID restrictions in place.
Okay 4.0
Cons: Google maps took us in circles, so finally went to the OTHER Holiday Inn across the freeway for directions. Exhausted at 1 in the morning and they had given away our room! Then took FOREVER to find another room. Unprofessional and disorganized.
Excellent 8.0
Pros: staff was accommodating and friendly, great breakfast buffet
Cons: the hallways smelled musty, could have been because it rained all week, chairs inside the rooms could be cleaner
Okay 4.0
Pros: Covered Parking
Cons: Breakfast was very limited and not good. Eggs were like plastic, no fruit, and oatmeal in a package. Maybe we expect too much from 2 and 1/2 stars.
Excellent 8.0
Pros: Nice and clean. Quiet. Good breakfast.
Cons: The pop machine didn't work with either dollar bills or change and the person at the Front Desk didn't really care or have a solution.
Excellent 9.0
Pros: The location was great for exploring wineries in the Sonoma Valley. Also, the free breakfast was a notch above most free hotel breakfasts. The front desk staff was especially accommodating.
Cons: The single elevator is very slow and there are no stairs to use as a convenient alternative.
Excellent 10.0
Pros: The location was great, the place was very clean and the free breakfast was nice
Cons: The bed was very firm...however the cleaning crew stopped by to give us extra padding for the bed which made it really comfortable
Excellent 9.0
Pros: Location , staff and breakfast
Excellent 9.0
Pros: Location and friendly, helpful, staff.
Cons: The breakfast was pretty bland and not much offered.
Excellent 9.0
Pros: Close to the freeway for easy access to Healdsburg and various parts of Sonoma County - helpful for visits to wineries. Breakfast was standard and outdoor area was nice for an evening glass of wine. Mini fridge is a plus though it is an unstable temp.
Cons: Bathroom door didn't lock, the towel hook was broken off (so no where to hang wet towels - we just got new ones every day which is a waste) and there was no fan so bathroom was steamy.
Good 6.0
Pros: Location is good and beds are comfortable.
Cons: Went to use the business center and the fax machine and printer were both not working. Let the front desk know and they said the printer keeps breaking and they have to keep fixing.
Holiday Inn Express Windsor Sonoma Wine Country - Windsor
Rated #4
8.1
Excellent 8.1
Based on 247 reviews
Details
Reviews
C$ 313

Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
8.6
Overall
10.0
Overall 8.1 Excellent
Based on 159 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
10.0
Location
8.6
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Location
8.0
Services
7.9
Staff
8.2
Cleanliness
10.0
Location
10.0
Overall
10.0
Staff
10.0
Value for money
10.0
Cleanliness
9.4
Comfort
9.3
Location
8.7
Services
8.8
Staff
8.7
Cleanliness
9.4
Comfort
9.2
Location
9.0
Services
8.6
Staff
8.9
Cleanliness
8.4
Comfort
8.4
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
8.6
Comfort
8.3
Location
7.8
Services
8.5
Staff
7.8

Excellent 8.0
Pros: Location, comfort and friendly staff.
Cons: Need of extra toiletries for a room of two.
Good 6.0
Pros: Affordable
Excellent 9.0
Pros: Like the views.
Cons: Liked everything
Excellent 9.0
Cons: Really really nice.
Poor 1.0
Pros: There was absolutely nothing I liked about this property
Cons: Everything staff was rude. The room was dirty. I ended up spending my vacation in the hospital with my daughter as a result of this hotel’s neglect of a proper management and housekeeping staff
Okay 5.0
Pros: Friendly staff and it was clean.
Cons: Parking is awful. The inability to turn north out of the lot and west into it from Old Red is a big negative. Some shady people loitering in the parking lot. WiFi was slow and minimal WiFi bars.
Excellent 10.0
Pros: The gentleman at the front desk was awesome! his name is Morgan, and he was delightful to talk to, and very friendly.
Cons: n/a
Excellent 10.0
Pros: Great stop while visiting the Sonoma Wine Country. Rooms were spacious and well appointed. Bathroom was clean, plenty of linens and well lit. The shower was a step-over tub but ample space. Good workout facilities. Coffee available in your room but also in the lobby each day. GREAT location for on/off location to 101 and downtown Windsor. The highlight - the staff! Friendly, helpful and great at making good recommendations for touring and eating. Well done Holiday Inn!
Cons: Limited underground parking.
Excellent 9.0
Pros: The front desk staff was prompt and courteous helping us out
Cons: Parking
Excellent 9.0
Pros: It was a nice and quiet stay. Very relaxing. And the staff where great
Cons: No
Excellent 10.0
Pros: The staff and room great.but located next to road kinda loud.
Excellent 10.0
Excellent 9.0
Pros: Free covered parking in a nice garage with a very easy access to the hotel entrance
Cons: It is a tad too close to a freeway offramp, but it is a minor issue.
Excellent 10.0
Pros: Receptionist man was nice
Cons: Ice on 2nd floor was not working.
Poor 1.0
Pros: Left something in my room of high value and never got it returned or looked into. Cameras don’t lie.
Cons: The staff was untrustworthy after leaving and never had it returned and was left out on the counter clear as day and taken not returned.
Excellent 8.0
Pros: location
Cons: parking
Okay 4.0
Pros: Location and cost were excellent
Cons: The management had signs for anyone entering the hotel to wear a mask, yet they allowed a group of 5 to 6 people to sit in the lobby and not wear masks.
Okay 5.0
Pros: Good location
Cons: Several things we did not care for: 1) The hotel lobby had a horrible odor for our entire stay. It smelled like body odor or steamed broccoli. 2) They don’t service rooms for people staying more than 1 night. So no coffee, clean cups, fresh towe
Excellent 8.0
Pros: Very comfy room and bed!
Cons: Our view was a dry field with livestock.
Good 6.0
Pros: Newer hotel. Thats about it.
Cons: Way overpriced. Staff would not allow early check in except for $25 extra dollars. Check in at 3p.m., arrived at 1p.m. and hotel was empty. I mean come on.
Poor 1.0
Pros: I liked the location and the rooms were nice.
Cons: front desk tried giving us a Queen then our room was two fulls and a door to another room that did not lock. When I called the concierge said we had to wait he had other customers. We went downstairs after I found the receipt that we paid extra for the K
Excellent 10.0
Pros: The location was great!! Right off the freeway and close to a large shopping center with lots of places to eat. We received a huge room that I think might have been a suite, complete with a kitchen, sitting room, and separate bedroom.
Cons: My only suggestion is to staff the check-in desk with more than one person on a busy holiday weekend. Also, make sure your front desk personnel doesn't wear belly shirts to check-in customers. Not classy.
Excellent 10.0
Pros: The staff was professional in manner and dress. Very nice.
Cons: Parking can be a little tight if you drive a truck.
Excellent 10.0
Pros: Exceptionally clean and beautiful decor. Room was spacios
Cons: Bath tub shower had no bath mat or any safety strips and I am 77 yrs. i was terrified of falling till my daughter put a hand towel down to stand on!
Good 6.0
Pros: front desk was nice. appreciate the fridge in each room. modern tv. ample space.
Cons: it was basic. parking was not ideal. need breakfast. not worth the hefty price.
Holiday Inn Windsor - Wine Country - Windsor
Rated #5
8.1
Excellent 8.1
Based on 159 reviews
Details
Reviews
C$ 352

Cleanliness
8.5
Comfort
8.1
Facilities
7.8
Food
6.5
Location
8.4
Overall 8.0 Excellent
Based on 132 reviews
Cleanliness
8.5
Comfort
8.1
Facilities
7.8
Food
6.5
Location
8.4
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
8.5
Location
8.8
Services
8.3
Staff
9.2
Cleanliness
8.5
Comfort
7.5
Facilities
8.5
Location
8.0
Overall
8.0
Cleanliness
8.1
Comfort
7.8
Location
8.1
Services
7.3
Staff
8.0
Cleanliness
8.1
Comfort
7.8
Facilities
6.0
Location
8.6
Overall
6.0
Cleanliness
9.0
Comfort
8.5
Facilities
7.2
Food
6.5
Location
8.5
Cleanliness
8.3
Comfort
7.6
Location
8.1
Services
6.8
Staff
7.6

Excellent 8.0
Pros: Remodeled bathrooms were nice. Lighted vanity mirror was nice. Location was fine for us--walking distance to good places to eat.
Excellent 10.0
Cons: Where I hung my clothes it was up above the microwave, that was the only thing I did not like
Good 7.0
Pros: For the age of the motel it was clean. Bathroom was recently remodeled. Walking distance to restaurants and star bucks. If you’re looking for a one night stay it’s great.
Cons: There were no lamps on the night stands by the bed so you had to use the ceiling lights which were way to bright.
Excellent 10.0
Pros: Staff is always nice and accommodating. Room is always clean and in working order.
Good 7.0
Pros: The room was very clean and the location was good. The biggest downside was that there was absolutely no room to move around the room. The bed and desk took up 85% of the floor space. Still worth it for the price and location.
Good 6.0
Excellent 10.0
Pros: Very accommodating. Staff is nice and helpful.
Good 6.5
Pros: The hotel was very clean inside and out. There were also not many guests at the time of stay, so it was quiet which is always a plus. They served coffee and small breakfast in the morning.
Cons: The owners of the hotel were very paranoid and a little extreme. When I checked in the owner mentioned to not smoke in the room, which is obvious unless you paid for a smoking room. He then noticed that my boyfriend was smoking outside and reminded me to tell my boyfriend not to smoke in the room. I'm like dude, I'm 30 years old I understand. He then went on to say he wanted to hold a $100 deposit. That's when I got upset because no where on the site did it say that. He then said ok I will not, and only charged me $1. The next day I had things to attend to, so my boyfriend stayed in the hotel until checkout time at 11 am. Room service came at around 9:30am while he was still sleeping and just barged in. For one this is way before check out time and second, KNOCK! 11 am rolled around and I was a bit late to picking him up and the manager called and asked why he wasn't gone, he went to say she is running a bit late it will be another 10 mins. They called 5 mins later asking, then another 5 mins. I thought the hotel wasn't bad if you were paying $65-$70 a night and we paid $90. The owners were a bit ridiculous especially since they didn't have a lot of business in the first place. Overall not a bad stay though.
Excellent 9.4
Pros: Simple but covered everything I needed
Cons: Breakfast was late one day.
Excellent 8.0
Pros: Clean and simple room for a good price.
North Bay Inn Santa Rosa - Santa Rosa
Rated #6
8.0
Excellent 8.0
Based on 132 reviews
Details
Reviews
C$ 157

Cleanliness
8.4
Comfort
8.5
Facilities
7.3
Location
7.6
Overall
7.8
Overall 7.8 Good
Based on 265 reviews
Cleanliness
8.4
Comfort
8.5
Facilities
7.3
Location
7.6
Overall
7.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.9
Comfort
8.0
Location
6.8
Services
7.1
Staff
7.9
Cleanliness
8.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
10.0
Comfort
8.5
Facilities
7.0
Location
8.5
Overall
8.5
Cleanliness
8.6
Comfort
8.6
Location
7.4
Services
7.8
Staff
8.1
Cleanliness
8.6
Comfort
8.5
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
8.1
Comfort
8.5
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
7.6
Comfort
8.0
Location
7.1
Services
7.1
Staff
8.1

Good 7.0
Pros: It was okay
Cons: Had to move rooms twice. Dead bugs. The room had a dampness to it. The bathroom light lit up the whole room because the door was glass. No sleeping through that wake up! Last time we stayed it was better, we should have gotten a discount, rate was higher than quoted.
Okay 4.0
Pros: The price actually wasn't bad! I would have thought a two room booking for a large family would have warranted a small discount for the second room since you do not have accommodations for 5 or more in a family! The beds are super comfortable!
Cons: The location has seemed to corrode over the recent years. It may be due to the pandemic and economy but, just shady people hanging around at early hours. Premesis is undergoing some work which should be shielded from sight! Rooms need a "freshening-up" update?
Excellent 10.0
Pros: I love what you did on the remodel. Much more upscale hotel now. Give props to the person who picked the decor. Great job
Cons: Restaurant across the street was closed.
Excellent 8.0
Cons: No Microwave
Good 6.0
Pros: I like it it's just ti much for deposit and the pay
Cons: Deposit
Poor 1.0
Pros: Absolutely nothing
Cons: AC was not working in my room.I called front desk ask for a fans or to move us they said they had no open rooms. It got so hot that we had to leave at 2 a.m. in the morning. We drove 4 hours home ridiculous. I called the next day asking for a manager the receptionist told me that they put me in the wrong room during this heat wave weekend. Manager was not available I called three days straight she never called me back. One day I called and she was finally available I spoke to her , she said she was going to refund my money and never received it! I would never recommend just Hotel for any friends or family that go out there all the time.
Okay 5.0
Cons: Don't go here if you don't want to be overcharged for "incidentals". I stayed one night and drank the bottle of water and apparently this was enough to not return the $100 incidental charge. I talked to an employee 2 days later who said that she would email me about, which I never received. 3 days later I contacted "customer service" online. 5 days later have never heard from anyone. Decent rooms but apparently WAY too expensive. And apparently booking.com says I'm in Canada NOT California 😡
Excellent 8.2
Pros: The rooms were modern and clean, the beds very comfortable, Illy coffee pod machine in room for espresso or coffee, fridge and flat screen TV. It is walking distance to The Naked Pig restaurant which is hands down the best breakfast place in town but very expensive. If you like cheap breakfast it is right next door to Adel’s Restaurant which serves breakfast, lunch and dinner.
Cons: The rooms are a bit noisy from the cars on the street, this location seems like they upgraded a Super 8 or like hotel. Don’t let that scare you away. It is nice in the rooms and a deal for this town. There is an ice machine that looks like it was broken and left in the parking lot. Adding a box around it would change that appearance.
Excellent 9.4
Pros: Excellent location to walk to downtown. Very comfortable. Only complaint was that the Wifi is slow.
Cons: Wifi is slow.
Excellent 9.7
Pros: Comfy beds. Clean property. Renovated.
Cons: Rain showers are gimmicky. I would prefer a standard shower head with strong water pressure.
Okay 5.4
Pros: Shower was nice
Cons: Floor, Walls, and Counters were filthy
Good 7.7
Pros: Beds were nice, room size was good.
Cons: The showers are horrible! Comes straight down from ceiling very high up with no water pressure and no door to close so water goes all over the bathroom!
Excellent 8.2
Pros: Good location. Some nice touches,
Cons: Noisy on the second floor, lots of traffic noise.
Good 6.0
Pros: The rooms were very nice and modern....... That's about all I can say good.
Cons: The wall were thin and you could hear everything. We stayed for 2 days and didn't get much sleep. It's not in the best part of town and there were a lot of kids using the place to party. 1 person working at a time so they are usually very busy and its impossible to get anything u need. The last night there the cops showed up because an employees went into a room and stole money and it was on camera so the employee was arrested. Although we put the "please clean" hanger on the door they never services our room while we were gone during the day.
Good 6.8
Pros: The two ladies I spoke with when I arrived were very nice and helpful. the room was clean and the bed was super comfortable. Everything looked nice and completely serviceable for me needs of just being there one night.
Cons: There were just details (some small and some not so small) that weren't right. No toilet paper in a bathroom is inexcusable. A sink that doesn't drain, AT ALL, is annoying. The bedside clock not being updated from a recent daylight savings change. All of those aren't deal breakers, but they need to be taken care of.
Hotel Azura - Santa Rosa
Rated #7
7.8
Good 7.8
Based on 265 reviews
Details
Reviews
C$ 173

Cleanliness
7.8
Comfort
7.8
Facilities
7.0
Location
7.9
Overall
7.6
Overall 7.4 Good
Based on 441 reviews
Cleanliness
7.8
Comfort
7.8
Facilities
7.0
Location
7.9
Overall
7.6
Cleanliness
5.0
Comfort
5.0
Facilities
7.0
Location
5.0
Overall
6.0
Cleanliness
5.3
Comfort
5.3
Facilities
4.6
Location
8.0
Overall
6.0
Cleanliness
7.1
Comfort
7.3
Location
7.7
Services
7.0
Staff
8.2
Cleanliness
8.5
Comfort
8.0
Facilities
8.0
Location
7.5
Overall
8.6
Cleanliness
9.3
Comfort
8.6
Facilities
8.0
Location
9.3
Overall
9.0
Cleanliness
8.3
Comfort
8.1
Location
7.9
Services
7.7
Staff
8.5
Cleanliness
7.7
Comfort
7.3
Location
8.1
Services
7.3
Staff
8.2
Cleanliness
8.2
Comfort
8.2
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.0
Comfort
7.9
Location
8.0
Services
7.7
Staff
8.1

Excellent 10.0
Pros: The shower.
Cons: That they allowed large trucks to take all the parking.
Excellent 8.0
Pros: Pool, whirlpool in room was great. The room it self was perfect.
Cons: The breakfast. Maybe some scrabled eggs bacon stove cooked. No microwave food.
Okay 5.0
Pros: Basically clean. Staff were polite and efficient
Cons: Disappointing. Pool access was limited. Not bad but I expected something nicer.
Excellent 10.0
Pros: I love it that they had a pool and a balcony great price for memorial day weekend
Okay 5.8
Pros: Good staff at front desk.
Cons: Location.
Excellent 10.0
Pros: The room was more than I thought it would be.
Cons: Due to covid-19 regulations this question I wouldn't be able to truthfully answer this question. However our stay was wonderful, and I imagine that after the pandemic goes away this hotel would be 10 out of 10 ( for best western standards)
Poor 1.0
Cons: Cockroaches in the room
Excellent 10.0
Pros: The property was maintained well,bedding was comfortable and very good shower pressure. The front desk staff were all very nice and accommodating.
Cons: Nothing
Good 7.0
Pros: It’s wine country — so it’s going to be pricey for what it is — but our room was very clean and comfy, we enjoyed having a balcony to eat outside, and the staff was very friendly. Location is super convenient off the 101. Ample parking. Pool looked nice but was a bit too cold to swim.
Cons: Not much to complain about, but if I had to think of something (not really the hotel’s fault that we’re in the tail end of a pandemic) “breakfast included” is a frozen breakfast burrito, and we checked off coffee but it didn’t come. Still, they’re trying despite the circumstances.
Mediocre 2.0
Cons: Antz dominated our stay! We were awakened at 3:30 AM by ants in our bed and on our body! The whole thing was a fiasco and lead to more problems, too much to type here. No one really seems to care.
Excellent 8.0
Pros: Easy freeway access and the patio on the courtyard was an extra plus
Excellent 10.0
Pros: Hotel is really clean. Staff were super friendly. Love the hot coffee they offer you. And they have keurigs in the room. Bathroom light is sensored, turns on when you walk in.
Cons: No complaints
Mediocre 2.0
Pros: Location
Cons: Response time with room issue
Good 7.0
Pros: The friendly manager when I arrived.
Cons: Smelling cigarette smoke in the lobby when I dropped off my breakfast order form.
Excellent 10.0
Pros: I was shocked at how great this place is for the price. I really liked the little balcony. Friendly staff too. Quiet room. Many convenient places to eat. Clean.
Excellent 10.0
Pros: The front desk staff is amazing Rooms are great
Cons: Nope
Excellent 10.0
Pros: Friendly staff. Breakfast bagged and ready to go in the morning, something a lot of places don’t do during the pandemic. Good parking. Next door to Starbucks. Very close to shopping and easy access to highway.
Cons: Everything was great. Current situation with fires made the parking lot noisy at night, but it couldn’t be avoided.
Excellent 10.0
Pros: The mattresses were very comfortable. The jacuzzi was an awesome experience. I liked having a patio and enjoyed the little wet bar setup. The location was great- it was right off the freeway but you could not hear any cars at all.
Cons: The bathroom is a little dated.
Excellent 10.0
Pros: Everything
Cons: No
Okay 5.0
Pros: It was big, and location
Cons: It was not clean the jacuzzi had nasty film inside the jets. Eew. Had to switch rooms
Excellent 8.0
Cons: Hotel sign is not obvious from street - we drove past before realizing we had missed the hotel.
Good 6.0
Pros: clean and comfortable once you got inside the room. Very quiet. Good breakfast value!
Cons: I got in at one in the morning and it felt a little scary going to to the back of the hotel facing the parking lot. Then there was paper stuck in the peep hole, which was shady. Elevators broken. In the morning light, it seemed much much nicer and clean.
Excellent 10.0
Pros: Great location. Great breakfast buffet. Great rooms. Great parking. Great complementaries. Two complementary bottles of water.
Cons: I could not stay longer.
Excellent 9.0
Pros: Clean room, quiet, conveniently located. Working heated pool.
Mediocre 3.0
Pros: the breakfast was amazing
Cons: This hotel was the dirtiest hotel I have ever experienced. It was not fairly represented in the pictures. Its under construction and my guess is that we got an old room-while still paying a premium price. This is the first time I have been unsatisfied.
Mediocre 2.0
Pros: Room was clean.
Cons: I was put in a handicapped room which I did not ask for and although I was one of the first check-ins of the day, the clerk refused to change me to a regular room. Shower got much of the bathroom floor wet. Room was tiny and AC was inadequate.
Okay 4.0
Pros: Old motel make-over. Poorly done. Very expensive in comparison to other properties in the area. I only stayed one night and moved to another property. My worst motel experience in many years. It is definitely OH a BW Plus property
Good 7.0
Pros: Location
Cons: Nope
Mediocre 2.0
Cons: The rooms smelled.
Poor 1.0
Pros: Hard to say...
Cons: Staff was not trained well. Lobby and rooms are old and feel dirty.
Good 7.0
Pros: Service
Cons: We booked a non smoking room but received a smoking room
Poor 1.0
Pros: Nothing stands out. Did not meet expectations.
Cons: Shower and sink drain were not working properly. Room was not serviced and we had to move rooms. TV was not working in the new room.
Mediocre 2.8
Pros: Breakfast bar had good options.
Cons: Checked into a jacuzzi suite that we couldn’t use—- the faucet didn’t fit, the towels were soaking wet, there was a leak from the ceiling, took the staff 1.25 hours to get us dry towels and they only took 10% off the expensive room we barely got to use.
Okay 5.0
Cons: Hvac not working
Mediocre 2.0
Pros: No
Cons: Horrible smoking room, when we booked a non-smoking room! Got sick afterwards. Had to go to RR at Kaiser:
Good 6.0
Pros: Proximity to Santa Rosa Airport and the exit from the freeway.
Cons: Single-serving coffee in the room. We really hate that. Using those little plastic containers one per cup of coffee is SO WASTEFUL.
Poor 1.0
Cons: Unfriendly customer service. Outdated Trouble with ac unit
Poor 1.0
Pros: The gym
Cons: I got a smoking room and was unable to change it. I have asthma and this stay was very unpleasant.
Excellent 8.5
Pros: We'll go back, very nice accommodations. Enjoyed the pool area.
Cons: Room was tight. Too many furnishings.
Poor 1.0
Pros: Nothing
Cons: Rude staff
Good 6.0
Pros: Room was away from freeway so it was quiet.
Cons: Linens look old and had stains. Tile needs upgrading; looks out of date.
Mediocre 3.1
Pros: Only the breakfast was decent.
Cons: There was a condom wrapper in our room, they booked us in a smoking room and couldn't switch us, the a/c was crazy loud, and there are homeless people and abandoned shopping carts all around.
Okay 5.0
Pros: The hotel included what it stated. The room was quite and dark.
Cons: The breakfast was pretty bad. I would rather it just be continental. The bathroom seemed a little dirty, there was no shower gel/ shampoo in the dispenser. The sprinkles outside were on for about 8 hour which flooded the parking lot and our front door.
Good 7.0
Pros: Location and nice amenities
Cons: The staff was not as friendly and helpful as our earlier Best Western on this trip
Good 7.7
Cons: two problems we had was that a glass table was broken at the pool during the night and no one was going to be able for a couple of days to clean it up, so the pools was closed to the disappointment of my grand kids. Also as we were checking out there was a two dollar per room charge, we had two rooms, added to our bill which had already been paid to Kayak in full before the tri[p.
Excellent 10.0
Pros: Room was nice and clean, and had everything we needed plus a lovely patio to boot! The staff was very nice and friendly. They even allowed us to stay an extra hour. Loved the mini kitchen as well; nice and stocked.
Excellent 10.0
Pros: Very clean, nice air conditioning, our room had a patio near the pool, very pleased with this hotel!
Excellent 8.2
Pros: comfortable rooms good wifi good breakfast I'd stay again for the price I paid
Excellent 8.0
Pros: comfortable beds clean
Cons: hot rooms during day a/c not effecient no receipt overpriced
Excellent 10.0
Pros: Bed, roominess, free breakfast, convenient location
Cons: Nothing
Good 7.0
Pros: Well located for our needs. Clean and comfortable.
Cons: Had to walk around the building every day to get our room key recoded to be able to get into our room. One of the clerks didn't even ask for ID or ask questions. Just did it. Did not make feel very secure. The manager told me, " yeah, it happens. Have a nice day."
Okay 4.0
Pros: Location
Cons: Rude uncommunicative staff. My AC did not work for 2 days and the desk clerks did Not do anything for 2 days and she was rude to me and nasty Because I complained.
Okay 5.0
Cons: I didnt get to stay because of some "HIDDEDN" cost. When I ask to splut the payment I was told I couldnt and when I asked for a manager, they dont have one on the weekends? So I cancelled the reservation.
Best Western PLUS Wine Country Inn & Suites - Santa Rosa
Rated #8
7.4
Good 7.4
Based on 441 reviews
Details
Reviews
C$ 229

Overall 0.0 Poor
Based on 0 reviews

Fountaingrove Inn Hotel & Conference Center - Santa Rosa
Rated #9
0.0
Poor 0.0
Based on 0 reviews
Details
Reviews

Cleanliness
9.0
Comfort
8.8
Facilities
8.8
Location
7.6
Overall
8.3
Overall 6.5 Good
Based on 74 reviews
Cleanliness
9.0
Comfort
8.8
Facilities
8.8
Location
7.6
Overall
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Location
8.0
Overall
9.0
Staff
8.0
Value for money
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.3
Overall
9.6
Cleanliness
8.0
Location
2.0
Overall
6.0
Staff
10.0
Value for money
2.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
7.3
Comfort
6.0
Facilities
6.0
Location
6.6
Overall
7.0

Excellent 8.8
Mediocre 3.0
Pros: clean
Cons: our room turned out to be in the pet building. Barking and people taking dogs out all night. I'd never go back
Good 6.4
Excellent 9.6
Excellent 9.2
Poor 1.0
Pros: Nothing....
Cons: Nothing like the pictures. Room smelled had to ozium room.
Okay 4.8
Mediocre 3.0
Pros: Was close to a couple of nice restaurants
Cons: Unclean Trash never taken out Ants
Good 7.0
Pros: The pool, pool attendant is very nice, some front desk people, room is roomy but air units are noisy. Decor is fresh. Linens are clean. Pets are welcome.Housekeepers are polite.
Cons: On 8/30/20 a woman blocked entrance & exit to hotel. Would have block traffic. There were parking spaces, Asked her to let me pass, she went frightfully berserk & front desk did not care. The woman followed me & was Insanely screaming out of her car.
Okay 4.0
Pros: The location
Cons: I was double charged but when I called they were very nice and said they would take care of it. I haven’t checked to see if I was credited yet.
Excellent 10.0
Pros: The room surpassed my expectations, it was so lovely. The staff in the lobby were so nice and very helpful. I loved the amenities that was provided.
Cons: The housekeeping came in the morning when my husband and I were still sleeping in the room. Each day they came at odd and inconvenient times.
Good 6.0
Pros: The room was spacious.
Cons: I did not like the maid trying the door before 10 am and again before appropriate checkout time just before noon.
Good 6.0
Pros: The unique character and design of the hotel is wonderful. The location is excellent.
Cons: The rooms were not very clean and needed attention. Paint was cracking and peeling on the walls. Bathroom really needed cleaning.
Excellent 8.0
Pros: Funkiness, nice smelling soaps.
Cons: Pool was not clean enough to go in.
Excellent 8.0
Pros: Older motel which has been updated with contemporary room decor. Nice size room with refrigerator and microwave at no additional cost. Bath was a bit dated and air conditioning unit was loud but the charm of the room made up for it.
Cons: Hotel staff was not available when I called the front desk and put on hold for ten minutes. Walked over to the lobby only to stand there for another ten. Probably putting her call on hold and telling me she would be right with me would have been a nice.
Excellent 8.0
Pros: decent room,, nice staff, good to include breakfast.staff handle crisis well.
Cons: It would be better if breakfast can include some hot items.
Mediocre 3.0
Cons: no desk, impossible to catch up paperwork. Not acceptable for business travler
Poor 1.0
Cons: Bathroom dirty floor and tub. No lamps but bulbs sticking out of the walls. Right next to freeway. People are living there! Gross!
Okay 4.0
Pros: it was available
Cons: The "new" decor (ugh), the bed, the lack of drapes (light came right into the room...) I used to stay often with my dog. I'll NEVER stay here again.
Excellent 10.0
Pros: Staff and room are excellent
Okay 4.0
Pros: It was in a convenient location.
Cons: This does not seem like a three-star hotel. The staff was friendly and the bedding was clean, but overall this hotelis more like an old-fashioned motel, with a run-down appearance and furnishings.
Good 6.0
Pros: the location
Cons: no
Excellent 8.0
Pros: The hotel had a gym (with multiple cardio machines and heavy weight), a great pool, coffee all day, and lots of parking. The toiletries were also surprisingly nice. Breakfast was of good quality for the hotel stars and expectations thereof.
Cons: The gym was in desperate need of attention. No water, no fan, seemed to have not been cleaned for a while. Pool house closed very early. I wanted to do dinner then come back to the hotel for a drink but it closed at 8pm! Crazy.
Okay 4.0
Pros: It was clean enough.
Cons: Yes... it felt like a so-so 2 star motel, but was marked as 3 star hotel. Outdoor entries, mediocre breakfast, broken shower rod, stained floor tiles, loud drunks waking us up each of the three nights after midnight.
Good 6.0
Pros: The bed was comfortable, sheets were clean and soft. The shower worked well. The pool looked very nice (Did not get a chance to go in) The TV was a good size.
Cons: The breakfast did not match the 3 star rating of this hotel. Should be a 1.5 star breakfast.
Good 6.0
Pros: Staff was nice
Cons: They were repaving the parking lot, air conditioner was load as were our neighbors.
Okay 5.0
Pros: It was apparent that the hotel has tried to upgrade sink and bed. However the bedroom wall and bathroom wall was left bare cement with irregular lines, the caulk of the bathtub was dried and peeled with calcium buildup. It was very old structure.
Cons: I arrived the hotel at 3:30am, Friday as I paid for Thursday's, the water didn't drain in the tub and the vent was whizzing but not working. I ended up making a work order to the front desk. The breakfast room staff didn't fill the food enough.
Good 7.0
Pros: This hotel was a perfect location to Safari West. We did not even need to get onto the freeway to get to our destination.
Cons: There are a lot of construction employees staying here. They were a little noisy. Leaving at 5am to go to work. Gagging outside their rooms talking rather loud with people yin other rooms. This also caused the breakfast room to be a little crowded.
Excellent 9.0
Pros: clean, well equipped and remodeled room.
Excellent 10.0
Pros: The pool area was really nice.
Cons: The beer was 6.50 for a can. Yeesh.
Poor 1.0
Pros: I did not like anything about this hotel
Cons: When we arrived at our room we realized it was a old, run down, tiny room in between the two sofes of the hotel. The room was terrible - we grabbed our bags and left. I would like a refund.
Mediocre 3.0
Pros: Cleanliness
Cons: This hotel is a renovated motel and does not deserve the star rating assigned.
Good 7.0
Pros: The soap
Poor 1.0
Pros: Not at all. Terrible room
Mediocre 2.0
Cons: way too high a price - but it was a high demand weekend - i won't be staying here again - noisy
Good 7.0
Pros: bed is very good
Cons: hot, motel setup, noisy
Good 6.0
Pros: The bed was comfortable
Cons: This in my opinion was not a 3 star hotel. It was not comparable to to the chain hotels that you showed on your website.
Okay 5.0
Pros: nothing
Cons: everything
Excellent 9.0
Pros: It's clean!
Cons: No.
Excellent 10.0
Pros: The staff
Okay 5.0
Pros: Friendly staff, rooms had a modern feel and had obviously been recently updated.
Cons: Definitely not in the right star classification, and not worth what I paid. It's a similar feel to a Motel 6.
Poor 1.0
Pros: I complained about bed bugs light not working waking me up early by housekeeping I got kicked out they promised a refund and I never received it
Okay 4.0
Pros: Disappointed..2 star at best.Had a red blinking light on the phone, that the front desk told me to read the pamphlet to make stop. Poor quality and very get to. Homeless people wandering around at all hours
Poor 1.0
Pros: It looks the part of a motel and not a 3 star hotel that was advertised.
Cons: In a not good part of the town. The establishment is just buildings and parking lot. No trees, garden. A tiny reception area. No lobby.
Excellent 8.5
Pros: Clean and much cheaper than other hotels in the area. No frills and maybe not the best neighborhood but overall well worth the low price. Staff was efficient and the rooms were decent.
Excellent 10.0
Pros: Rooms were very clean and well appointed. Breakfast was generous for the overall price of the room. Pool area was very spacious
Cons: --
The Sandman - Santa Rosa
Rated #10
6.5
Good 6.5
Based on 74 reviews
Details
Reviews
C$ 210

Cleanliness
7.0
Comfort
6.7
Facilities
4.5
Location
6.9
Overall
4.5
Overall 6.5 Good
Based on 396 reviews
Cleanliness
7.0
Comfort
6.7
Facilities
4.5
Location
6.9
Overall
4.5
Cleanliness
4.0
Comfort
2.0
Facilities
3.0
Location
4.0
Overall
3.0
Cleanliness
6.0
Comfort
6.0
Facilities
4.0
Location
6.0
Overall
2.0
Cleanliness
6.3
Comfort
5.7
Location
6.2
Services
5.7
Staff
7.0
Cleanliness
6.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
6.0
Cleanliness
5.0
Comfort
4.0
Facilities
5.0
Location
6.0
Overall
4.0
Cleanliness
6.9
Comfort
6.9
Location
6.8
Services
6.2
Staff
7.5
Cleanliness
7.7
Comfort
7.0
Location
7.0
Services
6.7
Staff
8.0
Cleanliness
7.4
Comfort
7.2
Facilities
6.0
Location
7.5
Overall
7.0
Cleanliness
7.2
Comfort
7.2
Location
7.3
Services
6.7
Staff
7.5

Good 6.0
Pros: Front desk lady not so polite, room was not ready when promise however I did received another room
Cons: The location of the hotel is not that great, too many looters.
Excellent 9.0
Pros: The pool is open & I had an opportunity to swim in this hot day.
Cons: Wifi sucks
Okay 5.0
Pros: Near to the freeway
Cons: The room smelled a lot to smoke, and was disgusting
Good 6.0
Pros: The staff was kind & helpful
Poor 1.0
Pros: So far nothing
Cons: The room that was given to me room 217 was a non-smoking area and as soon as I entered it hit me with the smell if smoke .... The whole room including the bed smell of smoke and pillows as well. Please do look into this matter .
Excellent 10.0
Pros: I loved the fact that both the rooms I reserved could get connected in the middle.
Cons: N/A
Good 7.0
Pros: Staff were great.
Cons: Room was way too small for someone who needs a walker to get around.
Mediocre 3.0
Pros: Location, easy to book.
Cons: Door not shutting all the way. Let air, fumes in. Asked for assistance and staff unable to attend, due to staffing. Not a nice experience.
Excellent 10.0
Pros: The room was very clean and smelled good as soon as I walked in .
Poor 1.0
Cons: Dirty bed hard as a rock bathroom wall had poop on the wall took 30 mins for the shower water to get even warm not hot. Had to keep fan on high to drowned out the noise.. never staying there again waste off ----
Poor 1.0
Pros: Nothing
Cons: It was very very dirty and the air freshener covering up whatever smells in the room was unbearable
Good 7.0
Pros: The location makes it very convenient not only for Santa Rosa city activities, but also for the coast as well as Sonoma County vineyards.
Cons: The room did not have a hair dryer or iron although both could be requested at the front desk, a bit inconvenient.
Excellent 9.0
Pros: All was great except the smell of chemicals they used in the room was overpowering. I had to leave window open for sometime.
Cons: As mentioned above
Excellent 9.0
Pros: Flexibility
Cons: Charge for crib, no ADA room
Okay 4.2
Pros: nothing
Cons: the price is horribly expensible for a door a two beds very Noisy room too small for four very very very basic, do not spend more than 8 hours
Excellent 10.0
Pros: Everything was good
Cons: Being down stairs you hear everything lol
Excellent 8.0
Pros: Nice comfortable room
Good 7.0
Cons: Price Quality ratio too high
Poor 1.0
Pros: Nothing!!!
Cons: Everything !!!!!
Mediocre 2.0
Cons: Exhausted arrived at 2AM. Room was nasty. Reeking of Marijuana Smoke. Beds were lumpy. Refused to stay Filed for refund.
Good 6.5
Pros: Price was right and I just needed a place to sleep. This kind of hotel works for that quite well. If you're road tripping and just need a place to crash, you already know what to do.
Cons: Internet was not free, and it was very slow. No shampoo. Extremely thin walls (multiple people bad much better time than I did). When checking in, attendant gave me a code for free wifi in exchange for positive review online — not cool.
Okay 4.8
Pros: The room was clean and the location was great.
Cons: Screaming adults after midnight. I smelled weed and saw a broken crack pipe on the ground by my car.
Motel 6 Santa Rosa South Ca - Santa Rosa
Rated #11
6.5
Good 6.5
Based on 396 reviews
Details
Reviews
C$ 143

Cleanliness
6.2
Comfort
5.1
Facilities
4.8
Location
6.5
Overall
5.0
Overall 5.7 Okay
Based on 7 reviews
Cleanliness
6.2
Comfort
5.1
Facilities
4.8
Location
6.5
Overall
5.0
Cleanliness
4.6
Comfort
3.3
Facilities
4.0
Location
5.3
Overall
4.6
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
9.0
Comfort
7.0
Facilities
5.0
Location
9.0
Overall
4.0

Mediocre 2.0
Cons: Booked reservation on amona.com on May 5th for a stay on May 20th and they did not have a room for us. Which was pre-paid on May 5th.
Good 7.1
Pros: Brand new mattresses arrived the same day as we did. Motel was freshly painted inside and out. Best shower of our entire trip.
Good 6.2
Pros: The room was okay but very small. Clean. Shower water pressure was better than most. The Direct TV channel selection was better than most basic cable systems. Place was quiet. Starbucks was next door and the freeway southbound ramp was very close by.
Cons: First at the rate I expected better. Santa Rosa due to its proximity to the California wine country is fairly pricey. The room was very small and fairly basic. A Motel 6 would have been I presume as adequate but cheaper. The continental breakfast, I believe was advertised to start at 6:30, I went down on Sunday at 7 and found the office dark. (it was open at 7:45 when leaving). Do not expect much other than vacuum carafe coffee, toast and fruit. At least that is what I viewed from the window as I passed by. In short I expected a little better (not much) than basic lodging and what I got was basic 2 star lodging
Americas Best Value Inn Suites Santa Rosa - Santa Rosa
Rated #12
5.7
Okay 5.7
Based on 7 reviews
Details
Reviews
C$ 209

Cleanliness
6.1
Comfort
6.0
Facilities
4.7
Location
6.8
Overall
5.0
Overall 5.7 Okay
Based on 453 reviews
Cleanliness
6.1
Comfort
6.0
Facilities
4.7
Location
6.8
Overall
5.0
Cleanliness
10.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
5.1
Comfort
5.4
Location
6.2
Services
5.2
Staff
6.8
Cleanliness
4.0
Comfort
2.0
Facilities
2.0
Location
4.0
Overall
2.0
Cleanliness
4.0
Comfort
5.0
Facilities
4.3
Location
5.3
Overall
4.3
Cleanliness
6.0
Comfort
5.8
Location
6.6
Services
5.6
Staff
6.8
Cleanliness
6.1
Comfort
6.1
Location
7.1
Services
5.9
Staff
7.0
Cleanliness
6.8
Comfort
6.6
Facilities
5.2
Location
7.3
Overall
6.0
Cleanliness
6.4
Comfort
6.3
Location
7.1
Services
6.1
Staff
7.4

Okay 4.0
Pros: That during covid one of the few places that still served coffee.
Cons: Room was dirty windows gross smelled like smoked when talked to staff they couldnt tell me the last time the room was cleaned but also said someone probably smoked in a non smoking room.
Okay 5.0
Pros: not as clean as i was expenting
Cons: the location
Excellent 8.0
Pros: The gentleman Theo checked me in had excellent customer service. He was very knowledgeable in his field and I had a great experience there with my family. Location is ok but could use for plants or a new landscape design to distance yourself from the freeway entrance and streets nearby.
Cons: .
Good 7.0
Pros: Location
Cons: Was first assigned a dirty smoke-saturated room on 2nd floor. Was re-assigned to acceptable 1st floor room when I complained.
Excellent 10.0
Pros: Nice and clean
Cons: Too many rowdy people outside making a lot of noise.
Good 6.0
Pros: Staff is nice and helpful. Bed was comfortable.
Cons: Floors could have use a better sweeping and mopping.
Okay 4.0
Pros: Easy to get to and find.
Cons: No air conditioning (or it didn't work), only a few electrical outlets, no USB recharging points, mediocre beds. Wouldn't recommend.
Mediocre 2.0
Pros: The night receptionist was very pleasant as well as the day staff.
Cons: I stayed4 days and 3 nights, The room was very noisy, dirty, the curtains wouldn't close, sink wouldn't drain, spider webs ariund the mirror and tv, and un awhere to me until I took down my clothes the shelve in the lavatory area had so much dust on them I'll have to rewash my clothes. Final thing, every day I had to have ny key reprogrammed just so I could get in the room, very aggregating to say the least.
Mediocre 3.0
Pros: Location to where I needed to go was in close proximity
Cons: Very noisy from outside, rooms next door and above.
Okay 5.0
Cons: The A/C in the room was not working
Good 7.0
Cons: It was dirty
Poor 1.0
Pros: Nothing
Cons: Guests above me yelling, cursing, playing loud music, stomping until 12 midnight when I finally called the front desk to send security. ABSOLUTELY NO HOT WATER IN THE SHOWER. Had to check out at 7:30am to find another place to shower.
Excellent 10.0
Pros: Helpful staff
Cons: No
Excellent 10.0
Pros: Friendly staff
Cons: There were obviously a lot of people parking that werent staying at the hotel and it made it hard to find parking.
Excellent 8.2
Pros: Close to Everything near Santa rosa, right off the 101 highway
Cons: The room needs some TLC and maintenance
Okay 5.0
Cons: No soap tray in shower. ADA bathroom floor graded poorly. Created big puddle in the middle of the bathroom. Two uncushioned chairs for furniture.
Mediocre 2.0
Cons: Charged me an extra night that I didn't stay there. I should have kept my receipt.
Poor 1.0
Pros: Only accomodation available for our dates at affordable (although way too high - High as some 4-star motel/hotels) price.
Cons: Just about everything. Lamps were broken, room smelled of mold & tobacco (a "non-smoking" room). All-night parties right on the walkway and stairs outside our room. Phone had no front-desk number or info. Called w cellph-No answer. Ice very far away.
Poor 1.0
Pros: It was a place to sleep.
Cons: They overcharged us for the room. When I went to the desk, the employee told me there was nothing she could do and that we must have upgraded, which we hadnt. None of the numbers on the bill added up and she couldn't explain why.
Poor 1.0
Pros: Proximity to restaurants and security of the location.
Cons: The beds were uncomfortable. We had no hot water our entire 5 night stay. We were given 2 towels a night. We had to ask for wash clothes every night and we'are only given one as they did not have enough. I would not recommend this motel.
Poor 1.0
Pros: Freshly painted walls
Cons: We were offered drugs and alcohol from our neighbors. Our room had no AC and window screen was broken so we didn''t feel safe having window open and drug dealers next door. The property was extremely littered with beer cans and cigarettes butts.
Good 6.0
Cons: The safety latch was broken and they couldn't fix it. They do not have roll away beds.
Poor 1.0
Pros: The location
Cons: The rooms where dirty and the service was bad. They mixed up our reservations and then said we had none. We finally got in the room but canceled the second day and went to a different hotel.
Poor 1.0
Pros: One of they employees, staff was very rude to me. I will never stay here again as long as she is here!! Very disrespectful.
Cons: See above.
Okay 4.5
Pros: Car alarms were set off periodically throughout my stay and the police were called out once. For what, I have no idea.
Cons: Not a nice part of Santa Rosa
Poor 1.0
Pros: Pretty trees and staff helpful
Cons: Asked for non smoking and both sides of our room there was smoking. Air conditioner did not work or heater. Could not get access to free WIFI. Towel rail broken. Room smelt weird.
Okay 4.0
Pros: It was close to the function I was attending.
Cons: The bed cover was dirty and stained. The AC was left on in the room on arrival on a wet rainy day. Room was frigid. Turned on the heat, and it took several hours to warm up. Heat was very poor. Room also had nothing to recommend places to eat.
Poor 1.0
Pros: It was conveniently located.
Cons: We reserved non-smoking rooms months in advance, but although we informed staff that we would be arriving late, we were told that only smoking rooms were available for us. It was noisy, there were guest disturbances and thin walls. Will not return.
Mediocre 3.0
Pros: The best thing about this hotel was that it was nearby stores and places to eat.
Cons: The room was small and dirty. The comforter had cigarette stains and the bathroom was tiny. I didn't feel safe here at all. The ID checking that they supposedly is stupid and unsafe for privacy reasons.
Poor 1.0
Pros: nothing
Cons: bathtub mildew stained/needed repair, headboards falling off walls, holes in walls, bathroom door punched w/painted masking tape patch and did not have a lock,table tops had not been cleaned, numerous insects in room, electrical recepts dangerously loose
Excellent 10.0
Pros: The location had a good variety of food options and shopping mall nearby! Also deli/liquor mart right around the corner was quick and convenient.
Cons: nothing to complain about.
Excellent 10.0
Pros: If you're just looking for a place to stay and want to save money, but won't settle for a dump, this is your place. It has everything you need and it looks good. They don't have any fancy touches, but they don't look neglected either. This place is well cared for. Not a honeymoon spot, but definitely a nice place to stay for anyone on the road.
Cons: See what I liked. It includes what it's not. I have nothing bad to say about this place.
Okay 4.0
Pros: Price was decent, location close to freeway
Cons: Air conditioning was not working, lamps were not working room was not very clean
Mediocre 2.0
Pros: I didn't like anything.
Cons: Room smelled like smoke, they came to spray the room but it didn't help at all. They offered to switch me to a room without a TV, which I wish I would have done because the TV wouldn't turn on. The light in the sink area wouldn't turn on either. The bed was so uncomfortable that I have really bad shoulder pain still after 2 days. Way over priced for what you get, I would not recommend staying here.
Mediocre 2.5
Pros: Location was ok
Cons: The AC doesn't work on auto so it's on and freeze or off. It also doesn't take moisture out of the air so the bed seemed damp. The people that stay there were shady, the staff wants more info and IDs than a 4 star hotel, the showers are awful, they don't provide shampoo like other hotels, the small towels feel like sand paper, there is no iron and board in the room and if you want to rent one you need to leave your lisence along with $10 and still no board. Sink for the bathroom is in the bedroom, They need guards at night.
Mediocre 2.0
Pros: It was in close proximity of the 4 places I was going to on an overnight trip. All within 1-4 miles of the hotel so in that regard it was very convenient.
Cons: Somehow we were given a smoking room, we were unable to change rooms. I'm a smoker but don't smoke in my home, the room smelled SO BAD I couldn't even stand it. Didn't think I'd be able to sleep because of the smell. Bedspread was covered in burn holes.
Okay 4.0
Pros: Pets are welcome.
Cons: Filthy room - smelled like smoke and the spray they use to try to cover it up. Hair in in the tub and on the sink.
Mediocre 3.0
Pros: Location- the hotel was easy to locate from Hwy 101, near shopping and resturants
Cons: My key card had to be rekeyed for my 2nd day stay, even though I checked in and made reservations for 2 days.
Good 7.4
Pros: The room (except the bathroom) looked essentially brand new, modern, and particularly nice. Black stone counter by sink, bright colors, wood floors...
Cons: Bathroom was a bit of a surprise, given how mice the rest of the room was. Toilet might have been newer, but tub was in very bad shape. Looked like it was refinished many years ago and the paint/fiberglass/coating of some sort was peeling off everywhere, and they put two rubber antislip mats in the bottom to cover as much of this peeling stuff as possible, but it still looked pretty bad. But given how mice the rest of the room is, I can only guess that the place is half renovated and the tub will be going soon!
Okay 4.2
Pros: The second room we tried didn't reek of cigarette smoke.
Cons: No hot water in the morning sucked. It was also really loud.
Motel 6 Santa Rosa North - Santa Rosa
Rated #13
5.7
Okay 5.7
Based on 453 reviews
Details
Reviews
C$ 141

Cleanliness
5.7
Comfort
6.0
Facilities
4.2
Location
6.8
Overall
4.7
Overall 5.7 Okay
Based on 606 reviews
Cleanliness
5.7
Comfort
6.0
Facilities
4.2
Location
6.8
Overall
4.7
Cleanliness
5.5
Comfort
5.7
Location
6.7
Services
5.1
Staff
6.7
Cleanliness
5.5
Comfort
5.5
Facilities
6.0
Location
6.5
Overall
5.5
Cleanliness
5.8
Comfort
6.1
Location
6.9
Services
5.5
Staff
6.5
Cleanliness
5.6
Comfort
5.7
Facilities
2.0
Location
6.8
Overall
2.0
Cleanliness
6.0
Comfort
6.2
Facilities
2.0
Location
6.8
Overall
3.0
Cleanliness
6.1
Comfort
6.4
Location
7.5
Services
5.7
Staff
7.3

Good 7.0
Pros: It’s much improved since it was taken over by Holiday Inn. Nice rooms, spacious, clean.
Cons: Location and the pool is torn up
Excellent 10.0
Pros: New bed. New facility, great room design. And great breakfast. All the needed amenities. Will use this facility again.
Good 7.0
Pros: Rooms were very clean. They had pump mounted soaps in the shower. Bed was very comfortable.
Cons: Nice very clean but still under construction so no pool yet. People were very friendly.
Okay 5.0
Pros: Construction still going on
Cons: Noise
Okay 4.0
Pros: The Room was beautiful!!!
Cons: Sunday at 8:00 AM, the construction guys started working below my windows, banging and talking. I requested a quiet room on a high floor. Because We were in town for a wedding, I know we would want to slept- in. But that did not happen. The AC in the room was working fine at the beginning of check-in but then started to blow out hot air. So our room was hot and stuffy. The restroom floor was dirty with some type of glue or construction material liquid. When I want to fill up the sink to wash my face with water, I could see dirty floaty on up of the stink, as the stink had not to be cleaned. When I come downstairs to check - out In the lounge, I saw two young ladies in all black sitting in the lobby lounge area; I thought they were guests. But then they come over to help me after I was standing at the front desk for about two minutes as they were finishing their conversation. When I was expressing to the young ladies about my experience at the hotel, The one checking me out answered the phone during our conversation, did not say hold on or excuse me. the other young lady was standing there ( which was the supervisor) because she told the young lady “ Alex” was the phone and started speaking about the system changing the Occupied room to clean, not dirty. (So, at that point, I felt like “Alex” was more important than me, the guest.) Then after the young lady checking me out, just said sorry for my experience. Have a good day
Poor 1.0
Cons: I traveled from Washington state for vacation with my boyfriend and we made our reservation online 2 months prior our trip no problem, everything went through and even got the confirmation 3 days before like everything was fine. We arrived at the hotel to check in and it wasn't even open for guests! Tried calling tontalk to someone and the phone kept on ringing and ringing...was not very happy at all!
Mediocre 3.2
Poor 1.0
Pros: Nothing!
Cons: I did not like the fact that you let me book a hotel that wasnt active and after that you gave me the run around. Im not very happy how my trip turned out!
Poor 1.0
Pros: Hotel employee and ugly place only good thing I can say is that it's near the coddington mall
Cons: Theirs nothing liked about this hotel
Poor 1.0
Pros: Nothing.
Cons: The hotel looked like absolute trash and when I called to try and get a refund, the manager hung up on me.
Mediocre 3.0
Pros: Hotel location was great, right off the highway. Easy to get to museum, etc. The continental breakfast was decent.
Cons: We had no internet. The room refrigerator needed defrosting overflowing with ice buildup.Super small bathroom sink located directly right of the door as you enter the room. Little room for toiletries. The carpet was dirty and needed to be replaced.
Mediocre 3.0
Pros: This was definitely not a 3 star hotel.
Good 6.0
Pros: It was clean, staff where friendly and kids loved the pool. Looks like they updated the rooms from pictures ( and are maybe still in process)which was a nice surprise. They also have WiFi now. Some of the posts I read before posted they did not have it.
Cons: Trash can needed in the restroom. There was only a small one in the room. Also the electrical outlet in bathroom was hanging out a little. You can hear traffic but did not really bother us. I think price could have been a litttle cheaper.
Okay 5.0
Pros: The staff is the best part of this hotel. It is an old hotel very close to freeway...which is great, but you can hear the freeway noise.
Cons: There was no free wi-fi at all. That should not be on your list of amenities. It was not worth the $$ I paid at all. The only reason I stayed there is because it was the cheapest room I could find. You guys hiked up $$ for that weekend.
Poor 1.0
Pros: Nothing, there were garbage left over from before. The chairs were filthy with stains, we did not even dare take a shower and the toilet ran and ran Only good thing was clean sheets.
Cons: Everything, stated above. Also, could not get into motel from outside side entrance. Card did not work. Very bad motel. Dirty, rundown and old. Price was way too much. Worst motel room I have stayed in in the US.
Poor 1.0
Pros: The night desk clerk has excellent customer service skills and the housekeeping service is excellent.
Cons: Nothing worked. Toilet had mismatched parts. Electric outlets did not work. Refrigerator sounded like an aquarium. Heater did not work. Room smelled. There was no remote control for TV. Room door locks and exterior locks did not work.
Mediocre 3.0
Pros: It was convenient off the freeway for downtown Santa Rosa.
Cons: The toilet in the bathroom didn't flush. It took overnight for this problem to be corrected by staff. The breakfast area had minimal options. It should not warrant a 3-star rating.
Poor 1.0
Pros: Location and Parking.
Cons: Poor customer service. Outdated. Not clean. Odor. AC unit did not work. No vending machines.
Excellent 9.0
Pros: The staff is quick and really make the checking in process super quick and easy..
Cons: The amount of law enforcement hanging out in the parking lot and harassing anyone leaving or coming....
Good 6.0
Pros: The price
Cons: Outdated needs renovation for their regular price
Poor 1.0
Pros: Took about a half hour to check in. The woman doing the checking in was arguing with a guest then talking to an employee in Spanish until I got mad. I do not know how this motel got this rating. The best thing was leaving
Cons: See above
Poor 1.0
Pros: My room was clean, the only clean part in the whole place.
Cons: It was awful. Staff was rude, required a $200 deposit for "incidentals". Never had a deposit this high before. In a really crappy part of town too.
Mediocre 2.0
Cons: The hotel was in bad shape and needs lots of improvements. Wallpaper was coming off the wall, drain in shower wouldn't drain, sink didn't have a stopper, etc. The breakfast was a joke! A gallon of milk was sitting out on the counter, there were a few pastries and fruit. Nothing we wanted to even touch. The lady working at the desk was not friendly and not helpful!! We were so concerned that we checked the beds for bed bugs, luckily we didn't find any. I would never stay here again nor recommend this hotel to anyone. If I could have cancelled and found a better place to stay I would have.
Excellent 10.0
Mediocre 2.8
Cons: I found dirty underwear in the room, I told the receptions and they did not seem to care. Would not recommend this hotel at all. Oh and lots of traffic noise.
Okay 4.2
Pros: Bed was clean and comfortable. Room was clean.
Cons: Hotel old and in need of update for interior. Breakfast very minimal.
Holiday Inn Express Santa Rosa North - Santa Rosa
Rated #14
5.7
Okay 5.7
Based on 606 reviews
Details
Reviews
C$ 232

Cleanliness
6.3
Comfort
6.4
Facilities
3.0
Location
7.3
Overall
3.5
Overall 5.5 Okay
Based on 249 reviews
Cleanliness
6.3
Comfort
6.4
Facilities
3.0
Location
7.3
Overall
3.5
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
6.0
Overall
4.0
Cleanliness
6.3
Comfort
5.9
Location
6.8
Services
6.4
Staff
7.3
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
6.7
Comfort
6.9
Location
7.9
Overall
4.5
Services
6.3
Cleanliness
6.3
Comfort
7.1
Location
7.1
Services
6.7
Staff
7.9
Cleanliness
6.1
Comfort
6.1
Location
6.8
Overall
3.0
Services
5.6
Cleanliness
6.1
Comfort
5.7
Location
6.7
Services
5.1
Staff
6.5

Good 6.0
Excellent 9.0
Cons: The thermostat didn't work.
Mediocre 3.2
Excellent 9.0
Pros: It is as home-like as a hotel can get.
Cons: No.
Mediocre 2.0
Pros: Location and size rooms
Cons: Staff was rude about checking in I booked 2 room's was charged but only given 1 key and when I asked about the 2nd room 2 staff members were rude about it. The bath was filthy and counters tables etc. People in and out arguing all night.
Good 7.0
Pros: great value for location
Cons: Gum was stuck on lampshades
Poor 1.0
Pros: They don’t have breakfast
Cons: More clean and cheaper
Excellent 9.0
Pros: Everything!!
Cons: Nothing!
Okay 5.0
Pros: Staff was nice
Cons: Hotel room was visibly dirty
Poor 1.0
Pros: Friendly front desk
Cons: dirty and smelly
Mediocre 2.0
Pros: The location
Cons: The bugs in the bed and How manager was speaking to me
Excellent 8.0
Cons: The hotel overbooked and caused very long delays upon check in, turning away some guests who had already paid and had reservation codes. Even though I was successful, it took over an hour.
Okay 4.0
Pros: Safe location in Santa Rosa California
Cons: - No fire detector, had plastic bag covering it - tape stuck to walls, unclear why there should be tape on walls - Went to get "breakfast" at 8:30 and there was no coffee or pastries left, only remaining breakfast item was plain oatmeal.
Mediocre 3.6
Mediocre 2.0
Excellent 10.0
Pros: kitchen
Cons: smoking on floors people weren't supposed to smoke on
Mediocre 3.0
Pros: Location and immediate availability.
Cons: No one at desk. Not even plastic cups for water in room. Questionable cleanliness.
Excellent 10.0
Pros: Quiet, room was clean and tidy. Had coffee and muffins in the morning for a quick breakfast.
Excellent 10.0
Pros: Great price and great location with full kitchen possibility.
Cons: Packaged goods with coffee for breakfast. Could add some fruit??
Excellent 10.0
Pros: The hotel was tidy and cozy, and would have been comfortable to stay in for an extended stay, aside from the extremely hard bed!
Good 7.0
Cons: There where no typical amenities. No hair dryer, no ironing board, no functional iron. Very bare minimal restroom and bed.
Mediocre 3.0
Pros: Price.
Cons: This room was disgusting. There was cigarette ashes along the base board and nightstand. It looked as if it was not cleaned in a very long time. The shower curtain was orange with mold growing. And now i have a very disturbing rash.
Excellent 10.0
Pros: The hotel staff is what made my stay amazing. Front desk staff, day shift through evening, housekeeping; every single person I talked to/came in contact with was bright, cheerful, professional, and incredibly accommodating.
Cons: The room was comfortably average, needs a few updates.
Good 6.0
Pros: Okay
Cons: The 2nd day, room didn't clean
Mediocre 3.0
Pros: Location
Cons: Room air too cold. Could not turn down not of. Finally unplugged. Next day could not turn back on after plugging back in. Tv only worked for an hour and only one night.
Poor 1.0
Cons: Smells like cigarettes especially in the room
Excellent 10.0
Pros: Nice room. Great staff.
Cons: I wish there was water and glasses in the room.
Mediocre 3.0
Pros: It's in a good location; easy to get to & close to the freeway.
Cons: It advertises to be a 2.5 star hotel, but there's no way it should be rated above 2; poor cleanliness, odorous throughout the facility, no ice machine or drinking glasses, no coffee machine & far below average breakfast amenities.
Poor 1.0
Pros: staff was helpful for issues i had
Cons: poor upkeep
Okay 4.0
Pros: The ability to make some meals using the partial kitchen. Pet-friendly. Location.
Cons: Needs far more quality assurance. I have noticed a lack of detailed maintenance. I had to find a room up to par within the facility because all room quality isn't consistent. Some rooms have granite while others particleboard. Needs fruit at breakfast.
Okay 5.0
Pros: Price. Not worth anything more than $--- a night though
Cons: Dirty
Mediocre 3.0
Pros: The location was fine, and the layout was good. Price was fairly low.
Cons: The room was in poor disrepair, and it seemed like someone had urinated in the air conditioner so that smell blew into the room all night.
Okay 5.0
Pros: Staff was very pleasant and helpful.
Cons: Breakfast was really not a breakfast! Only muffins in cellophane.
Good 7.0
Cons: Bed sheets/blankets were very thin. The floor was dirty and had not been mopped. There was mold in the shower.
Good 7.0
Pros: Close to where I needed to go
Cons: A little pricey
Good 6.0
Cons: Very good
Excellent 9.0
Pros: Location
Cons: No coffee pot I'm to.
Excellent 8.0
Pros: Nice staff good customer service ....pleasant location
Cons: Elevator was broken but not a big deal
Okay 4.0
Pros: The staff was friendly and helpful, helping us get coffee and snacks really early and giving us a slightly later checkout to accommodate the uncertainty around a balloon flight we were taking. The room was quiet and comfortable, the air/heat worked well.
Cons: There were no dishes in the kitchen and when we called to ask for some, the staff person claimed no knowledge of these items, even though there is a notice in the room. Cleanliness not great. Moved a chair and yuck underneath.
Mediocre 3.0
Pros: Location convenient to why we were there!
Cons: There was a roach crawling on my son. The front door scanner after hours didn't work causing unnecessary delay if re-enter at night and staff didn't answer the phone.
Poor 1.0
Pros: Nothing
Cons: The pee smell of my room
Good 6.0
Pros: Location and parking
Cons: The tv was old and the walls were thin. I could hear people talking loadly.
Poor 1.0
Pros: Location. When we checked in our room have been given away and the clerk was extremely helpful resolving the issue
Cons: There was dog feces on the walkway entering the hotel for at least 12 hours. Trash in the lobby, trash in hallways. When I checked in my room I've been giving away. When I checked out there was no clerk at the desk and I was unable to get a receipt
Poor 1.0
Pros: The room was large and the staff was nice when asked for extra beddings.
Cons: We asked for nonsmoking room yet the room smells like a designated smoking area. The smell was so strong we felt physically uncomfortable and started coughing. We originally booked for 2 nights but barely made through the first and checked out early.
Poor 1.0
Pros: NOTHING! I TRIED CALLING FRONT DESK BECAUSE OF NOISY NEIGHBORS...AND NO ANSWER! WHAT A MESSY LOOKING BFAST..I DIDN'T EVEN BOTHER
Cons: AFTER 1 HR SOMEONE WAS TRYING TO GET INTO OUR ROOM W/THE CARD THAT JUST CHECKED IN, DRESSER IN ROOM HAD CORNER CHEW OFF/ANIMAL? ROOM SMELLED LIKE MILDEW,ROOM NEXT TO US PARTYING FROM 1215AM-300AM.STAFF BUSY W/HER FAMILY IN LOBBY WILL TRYING TO CHECKOUT.
Okay 5.0
Pros: The Location was good.
Cons: Quite dirty hotel. Not sure if they were short of staff, but lobby, laundry, hallways were fitly. Trash cans outside lobby were full for 2 days.
Okay 4.0
Pros: Location
Cons: The room was dirty and smelly.
Okay 5.0
Pros: The price and location to downtown.
Cons: The rotten smells in the hallway to our room was unbearable and not at all a welcome to getting to our room. Luckily the room itself was clean and did not take on any of the rotten smells outside. Also, there were no dishes, utensils, or coffee maker.
Poor 1.0
Pros: Nothing in particular. From check in until check out, the experience was gut wrenching and not pleasant.
Cons: Everything. The check in staff was not available at first. I had to wait 10 minutes to check into my room. The front office was entry with no staff on duty. I was given a used room with trash everywhere. Room changed with no apology.
Okay 5.0
Pros: Didn't have much to say it a bit run down
Poor 1.0
Pros: Hotel was very dirty run down and uncomfortable
Mediocre 2.0
Pros: Very stinky and dirty and not enough parking took me 30 minutes to find parking
Good 7.0
Pros: It was a reasonably quiet locale. The staff was very helpful.
Cons: It was a quiet locale though it had greater likelyhood of hall conversations. There was a bit of wear and tear, generally. They are not doing a good job at maintaining their washing equipment. The greatest challenge are some of the shady visitors there.
Good 6.0
Pros: Price
Cons: Poor breakfast
Mediocre 3.0
Pros: Dirtiest hotel ever. Dog poop in stairwell. Room was not smoking and reeked Of smoke. Filthy overall. Outside and grounds were nice ce. Only the inside was dirty
Cons: How filthy it was.
Poor 1.0
Cons: It was awful the room was filthy run down and the bed mattress springs were broken. Worst experience
Good 6.0
Pros: The front desk was very accommodating, I ask for early check in, and for my elderly grandmother room to be next to mind and they made it happen very thankful for that.
Cons: This hotel is very over prices. its fairly clean but is a bit out dated. one of the room I had did have a very strong curry smell might but because you are able to cook in the rooms.
Good 6.0
Pros: That i could cook and the hotel provided pots and pans.
Cons: I did not a appreciate the response to my request for a late check out
Mediocre 3.1
Pros: Front desk staff was accommodating.
Cons: Room was gross. smoking rooms smelled of cigarettes. Stain on the pillow. I didn't even stay. I left and sent to another hotel in the city.
Extended Stay America - Santa Rosa - North - Santa Rosa
Rated #15
5.5
Okay 5.5
Based on 249 reviews
Details
Reviews
C$ 214

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