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No locations in Richmond
Locations in Richmond
Filters
Reviews
4.0 Mediocre
May 2024
10.0 Wonderful
May 2024
2.0 Poor
May 2024
10.0 Wonderful
Apr. 2024
10.0 Wonderful
Apr. 2024
2.0 Poor
Apr. 2024
No locations in Richmond
Locations in Richmond
Filters
Reviews
2.0 Poor
May 2024
8.0 Very good
Apr. 2024
6.0 Okay
Apr. 2024
2.0 Poor
Apr. 2024
10.0 Wonderful
Apr. 2024
2.0 Poor
Apr. 2024
One location in Richmond
Filters
Reviews
10.0 Wonderful
Mar. 2024
10.0 Wonderful
Nov. 2023
10.0 Wonderful
Mar. 2023
2.0 Poor
Jan. 2021
Pros:
NothingCons:
Rental wasn’t available. 7 people were ahead of me. Told 3-4 hours wait. Had to cancel.2.0 Poor
Oct. 2020
Cons:
Knowing that being under 25, I’d have to pick a non premium vehicle. In the future, that should be written, so when I get to the place to pick up the vehicle I had selected10.0 Wonderful
Nov. 2019
Pros:
Very efficient staff—I was in my car in less than 5 min from arriving at the counterCons:
I wanted a compact car, but the key to it was misplaced so I was given a “free upgrade” to an SUV. It was a definite upgrade in car, but as the city I was driving in had narrow streets and park places, I was wishing I had the compact instead. Really think twice about accepting an alternate class of car and if it will suit your needs as well.3 locations in Richmond
Filters
Reviews
10.0 Wonderful
Feb. 2024
10.0 Wonderful
Jan. 2024
10.0 Wonderful
May 2022
8.0 Very good
May 2021
Pros:
My experience was actually amazing. The on line experience and both in person experiences were excellent. I do not want to take away from that. The accidental ordering of two cars, and being able to cancel with no trouble was a very great experience as well.Cons:
My experience ordering an economy car and getting a V6, was a bit sad. I had a long way to travel and that was the impulse to get a eco car. The gas cost more that the rental of the car, due to the engine size. My recommendation would to ensure if a eco car was ordered do your best or at least tell the person so they may choose something more fuel efficient. All in all great experience. Thank you so much!10.0 Wonderful
Feb. 2021
Pros:
Everything. Exceptional services , always2.0 Poor
Nov. 2020
Cons:
I booked mini van online i was there at the location on time. I called, I went to the front desk, ask everyone around. No one was there to inform me anything or reply by email or cellphone. I was at trouble finding a van for my business. Very bad experience and I will pass on to my friend also my partner.3 locations in Richmond
Filters
Reviews
10.0 Wonderful
Oct. 2019
Pros:
Friendly staff. Super easy pickup and drop off10.0 Wonderful
Sep. 2019
Pros:
Pick-up was convenient (across the street from baggage claim) and efficient. Our car was ready and the paper work was handled expeditiously. The staff were friendly and helpful.Cons:
No complaints at all10.0 Wonderful
May 2019
Pros:
Friendly staff! Quick pick up and drop off!Cons:
I'm not sure. Maybe a reduced price for a second day rental?9.6 Wonderful
Jan. 2019
Pros:
The staff was incredibly kind and helpful. I showed up alone and got quite sick and was shaking. I didn’t think I could drive. The staff spoke to my husband on the phone and got me in a cab and sent me where I needed to go. And then we picked up the car the next day. They were terrific!10.0 Wonderful
Nov. 2018
Pros:
The kindest, most helpful staff! Amazing experience10.0 Wonderful
Sep. 2018
Pros:
Very fast check in check out. Brand new car and competitive price for dropping the car in USA..2 locations in Richmond
Filters
Reviews
9.2 Wonderful
May 2020
Pros:
Very easy and straightforward, fast service, great vehiclesCons:
Prices need to be reduced a bit8.8 Very good
Aug. 2019
Pros:
Staff friendly, solve our needs. The pick up and drop off was very easy.Cons:
O think the prices can lower a little more. There’s no need to charge so much, or you may have an insurance package less expensive. Otherwise it was really nice6.4 Okay
Aug. 2019
Cons:
Got the run around. Had to pay additional cab fare because terminal location was closed for the day. Was told to return to main airport and subsequently tried to charge us 3x the original amount.8.8 Very good
Aug. 2019
Pros:
Staff on the phone helping make modification to rental and at pick up point were helpful, friendly and efficient.Cons:
I know it’s the busy season and this was a one way rental but very expensive for a few hour rental.7.6 Good
Jun. 2019
Pros:
I regularly use national for all my business travel. They have great cars and great customer service when you BOOK THROUGH NATIONAL.Cons:
National had originally told me they didnt have any cars, however I was able to book one through kayak. After booking with kayak my company contract with them was somehow no longer valid even though I had to still pay and do everything through National.2.0 Poor
Aug. 2018
Pros:
Turning the car in at Seattle was as should have been.Cons:
Overpriced!!! $630 for 2 days. We went to the National counter at Vancouver, and were told that they did not handle my rental. That I had to go to the South terminal. No instructions on how to get to the South terminal were given. We went around the airport lugging 5 suitcases and an infant for over 1 1/2 hours until a bus driver told us how to get to the remote terminal. I will avoid renting from National ever again.3 locations in Richmond
Filters
Reviews
6.0 Okay
Apr. 2024
10.0 Wonderful
Apr. 2021
Pros:
Staff were friendly, the car was nice, and I was told they hold the car regardless of when you show up.Cons:
There wasn't an opportunity to mark down if the car had scratches or damage when you picked it up.4.0 Mediocre
Jan. 2021
Cons:
Wish they would stop classifying “luxury” vehicles as a regular domestic POS10.0 Wonderful
Apr. 2020
Pros:
The owner is awesome; I've rented from here before and he makes every interaction unique. I'd recommend the Richmond location specifically because of that owner.Cons:
N/A8.8 Very good
Oct. 2019
Pros:
Friendly staffCons:
I wasn't counseled about the inability to pay for cashless tolling and now the company gets to charge me an additional fine. Seems to be true for multiple rental car companies though10.0 Wonderful
Sep. 2019
Pros:
fast, convenient, super nice attendants for pick up and drop off!One location in Richmond
One location in Richmond
Filters
Reviews
10.0 Wonderful
Mar. 2024
4.0 Mediocre
Jan. 2024
No locations in Richmond
Locations in Richmond
Filters
Reviews
8.0 Very good
Jan. 2022
2.0 Poor
Nov. 2017
Cons:
I arrived at the airport at 7:30pm and called for a shuttle. I called twice with no answer. I took a taxi out an couldn't find the location. I finally got through and the person on the phone said they closed at 5. On my printed out paper, it says pick up till 9pm. I had to make a last minute booking with another company at the airport and paid a 65$ taxi fee for the back and forth. The money I would have saved was not worth this head ache. I am super disappointed the pick up times weren't clearly indicated and I would have arranged myself accordingly. I think kayak should make a better effort in providing better, reliable companies considering their name is associated with them.8.0 Very good
Nov. 2017
Pros:
Nice car, , new excellent condition.Cons:
Waited 45 minutes at the airport for the shuttle. Called ACO several times but no answer. Car engine light came on and the ACO call centre was unable to help me, it being a Sunday. I sent a photo and an email of my concern but received no reply. No windshield washer fluid.2.0 Poor
Nov. 2017
Pros:
NothingCons:
Arrived in Orlando, called ACO for pickup and was told my car had been cancelled. There is absolutely NO way that I did this. The customer service person had no explanation and offered no help other then to go back online and try again. When I did this I was told there were no cars available. So there I was stuck last minute at the airport getting another car at twice the cost. Never again Kayak2.0 Poor
Nov. 2017
Cons:
Shuttle from airport doesn’t arrive. I called multiple times. No answer, no response to voicemail. Took taxi instead. Hard to find location which is in the middle of nowhere, barely lit and marked Tuff instead of ACO. Got to counter at 7:02 and was told they close at 7 so wouldn’t help me. Also if you are an hour late your entire contract is canceled anyway. So they would not have helped me regardless due to the shuttle bus issue. I was stranded with my toddler and no car. Staff would not even call me a taxi. Thank goodness Lyft was nearby. Terrible staff, terrible service, terrible operation. I wasted $50+ in cab fare thanks to ACO. BEWARE.8.4 Very good
Sep. 2017
Pros:
My rental was clean, compact but was spacious and great on gas ! Great value !Most popular agency | Hertz |
---|---|
Most popular model | Volkswagen Jetta |
Average price | C$ 52/day |
Good deal | C$ 51/day |
On average, renting a Volkswagen car in Richmond costs C$ 52 per day.
You can rent Volkswagen Jetta and Volkswagen Polo in Richmond.
Car rental companies in Richmond that rent Volkswagen cars include ACO Rent A Car, Avis, Dollar, Enterprise Rent-A-Car, Hertz and Thrifty.
Renting a Volkswagen Jetta car in Richmond costs, on average, C$ 44 per day.
Renting a Volkswagen Polo car in Richmond costs, on average, C$ 148 per day.
In the past 2 weeks, the cheapest Volkswagen car rental model to rent in Richmond was the Volkswagen Polo (C$ 148/day), followed by Volkswagen Jetta (C$ 47/day).
The Volkswagen Jetta is the most frequently booked Volkswagen car rental in Richmond.
On average, renting a Volkswagen car in Richmond costs C$ 363 per week (C$ 52 per day).