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Hotels near Key West airport

Hotels near Key West airport

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Key West (EYW) - Key West, FL, United States
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Best hotels near Key West airport

Cleanliness
9.5
Comfort
9.6
Facilities
7.7
Location
8.5
Overall
8.1
Overall 9.1 Excellent
Based on 1,854 reviews
Cleanliness
9.5
Comfort
9.6
Facilities
7.7
Location
8.5
Overall
8.1
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
8.0
Overall
10.0
Cleanliness
9.5
Comfort
9.5
Location
8.6
Services
9.3
Staff
9.0
Cleanliness
8.0
Comfort
10.0
Facilities
9.3
Location
10.0
Overall
10.0
Cleanliness
6.5
Comfort
7.4
Facilities
6.8
Location
8.0
Overall
7.6
Cleanliness
9.6
Comfort
9.6
Location
8.4
Services
9.3
Staff
9.2
Cleanliness
9.6
Comfort
9.7
Facilities
8.0
Location
8.8
Overall
8.0
Cleanliness
9.4
Comfort
9.5
Facilities
7.0
Location
8.2
Overall
7.0
Cleanliness
9.5
Comfort
9.5
Location
8.9
Services
9.2
Staff
9.1

Excellent 10.0
Pros: Very clean nice hotel🙂
Cons: Non
Good 6.0
Pros: The view was wonderful... loved the patio
Cons: To expensive for what it was. Had trouble with the door lock.... staff was so so
Excellent 10.0
Pros: Beautiful place and clean rooms! Comfy beds! Nice pool area.
Cons: Breakfast would have been nice, but there is a restaurant next door
Excellent 10.0
Pros: Very clean. Plenty of towels. Room was beautiful. Staff was very friendly.
Cons: Can’t really think of anything
Excellent 10.0
Pros: Everything was amazing I loved the decor!!!
Cons: Closer to down town
Excellent 8.5
Pros: I love the breakfast and the staff was very helpful with my request to service the air conditioner.
Good 7.4
Pros: I liked the pool, pretty clean and water was very comfortable. Definitely recommend getting a suite since those are the only rooms with a nice view, the standard rooms face a parking lot.
Cons: What I didn't like was the smell of the room and the fact that our first room had a used razor in the bathroom.
Good 6.2
Pros: The bed was comfortable and clean. The complimentary breakfast was very good and well stocked.
Cons: The room was quite dark and the toilet didn't work. However, they did send someone immediately to fix it. The room had a musty smell. When the maid came (we were there for 2 days), she only left one washcloth and one handtowel for the two of us.
Okay 5.7
Cons: Got a small room that I understood was directed by using Kayak or 3rd party reservation service.
Excellent 8.0
Pros: We were booked for the next day in the hotel (by mistake) but the Manager was so helpful and understanding that he accommodated us 1 day before without any hassle with just 1 phone call to the hotel booking agent.
Excellent 10.0
Pros: Most comfortable bed ever!!! People very friendly.
Good 6.8
Pros: Close to airport Continental breakfast lots of TV channels
Good 6.0
Pros: Staff was wonderful, breakfast was better than expected
Cons: Our room and elevater could use an update
The Laureate Key West - Key West
Rated #1
9.1
Excellent 9.1
Based on 1,854 reviews
Details
Reviews
C$ 536

Cleanliness
9.3
Comfort
9.4
Facilities
10.0
Food
3.0
Location
8.7
Overall 9.0 Excellent
Based on 783 reviews
Cleanliness
9.3
Comfort
9.4
Facilities
10.0
Food
3.0
Location
8.7
Cleanliness
9.4
Comfort
9.5
Location
8.8
Services
9.4
Staff
9.1
Cleanliness
9.1
Comfort
9.2
Location
8.0
Services
9.1
Staff
9.0
Cleanliness
9.2
Comfort
9.2
Facilities
10.0
Food
3.0
Location
8.6
Cleanliness
10.0
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
8.6
Comfort
8.2
Location
8.4
Services
9.0
Staff
9.3

Excellent 10.0
Pros: Clean spacious
Good 6.0
Pros: It was comfortable
Cons: The ceiling fan in one bedroom quit working. There was no premium channels or EVEN a way to log on to your own premium channels. There is better toilet paper at gas stations...
Excellent 10.0
Pros: Beautiful property! We loved the covered patio and pool. Rooms were spacious and great for our family of 6.
Excellent 9.0
Pros: The rooms were perfect. 2 nice sized bedrooms with King beds. And a nice kitchen, Dining room, Living Room. We never tripped on each other. And the screened in porch was where we spent most of our time. A beautiful view we had, but looking around the resort, I think everyone had a beautiful view. The staff at the front desk were VERY accommodating and always looked out for us. We totally enjoyed our stay at the Hyatt Residence Club Beach House and we will definitely stay there again!
Cons: Garbage pick up could have been a little more timely. We were told they go around every hour but they didn't come by for 4 or 5 hours. And the bar could have had some top shelf alcohol , but they didn't. And the drinks were flavorful but you really couldn't taste the boos at all. But we made our drinks in the condo with all the fixings. The bartenders were all GREAT to talk to and still had a GREAT time.
Excellent 9.0
Pros: beach and pool area is very nice. Service was excellent. Staff was outstanding. I would definitely stay at this property again.
Cons: No gym available. Business center services could be better.
Excellent 10.0
Pros: Loved it all. Clean well kept facility!
Cons: VERY Loud party (music) at the Hot Tub late on Saturday night. If I had small children and we were staying in one of the units in the vicinity of the Hot Tub, I would not have been happy at all. I understand people want to have fun on their vacation but the volume of the music was over-the-top!
Excellent 8.7
Hyatt Residence Club Key West, Beach House - Key West
Rated #2
9.0
Excellent 9.0
Based on 783 reviews
Details
Reviews
C$ 755

Cleanliness
9.3
Comfort
9.3
Facilities
8.4
Location
8.4
Overall
8.5
Overall 8.9 Excellent
Based on 1,999 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
8.4
Location
8.4
Overall
8.5
Cleanliness
9.6
Comfort
9.6
Facilities
8.8
Location
8.4
Overall
9.5
Cleanliness
6.0
Comfort
6.0
Facilities
5.0
Location
7.0
Overall
6.0
Cleanliness
9.2
Comfort
9.3
Location
8.4
Services
9.1
Staff
8.8
Cleanliness
8.6
Comfort
8.6
Facilities
7.6
Location
7.3
Overall
9.2
Cleanliness
7.6
Comfort
8.7
Facilities
8.2
Location
7.1
Overall
7.5
Cleanliness
9.3
Comfort
9.3
Location
8.3
Services
9.1
Staff
8.9
Cleanliness
9.3
Comfort
9.4
Facilities
9.5
Location
8.5
Overall
9.3
Cleanliness
9.3
Comfort
9.2
Location
8.6
Services
9.1
Staff
8.9
Cleanliness
8.9
Comfort
9.5
Location
8.8
Services
8.8
Staff
9.0

Excellent 10.0
Pros: The staff from valet, to consierge, to wait staff, housekeeping, ALL were wonderful, helpful, kind and speedy
Cons: nothing.
Excellent 9.0
Pros: We loved the pool and beach area as well as the restaurant and bar service at the pool.
Cons: I don’t appreciate not having housekeeping come when we stay 4 nights. I know it’s because...”Covid” but when I pay a pretty penny to stay somewhere I like fresh towels and the beds made and trash taken out.
Good 6.0
Pros: Landscaping was beautiful. Pool was nice.
Cons: 7 day stay, I asked daily for wash clothes, never received them. Grounds were nice but trash wasn't picked up regularly. The pool speaker was right outside of our room it came on at 7 a.m and stayed on until after 11 p.m. even though the pool wasn't open after dusk. Noisy neighbors no staff monitoring the grounds or the people. Oh and the beach they show in pictures that is of the back yards of some of the rooms. The shuttle is a joke. 100's of people there and the van seats 12, they run it to Smathers beach at 10 am,12 noon , 2 pm and 4pm. After that you are on your own. Good luck getting a seat. Very disappointed that I paid $3000.00 for that.
Excellent 10.0
Pros: 4 pools, all clean and nice.
Okay 5.0
Pros: This hotel is beautifully done and organized and truly feels like paradise.
Cons: I searched for a room that had beach access. This hotel implies beach access. But is NOWHERE near a beach. It was extremely disappointing. I spent so much money with expectation to be at a beach front room. Extremely misleading.
Excellent 9.0
Pros: Absolutely beautiful! 3 balconies, a patio that led out to area like a Sandy beach. My grandson had the best time out there. The service was great! Ate breakfast at the restaurant was delicious! Close to stores. I didn’t want to leave!
Cons: There were no hand towels or wash clothes in the room.
Excellent 8.0
Pros: Everything was nice.
Cons: Having to pay for parking at the hotel was way to pricey, and the shuttle should work later than 4:30 pm. Drinks at the bar was also to much.
Excellent 9.0
Pros: Hotel was perfect.
Excellent 9.0
Pros: It was beautiful! The grounds were lush with greens and tropical flowers! The service was excellent!
Cons: Our villa smelled really musty. We all had headaches due to the mildew smells it got better once we ran the air and opened all the doors and windows.
Excellent 9.0
Pros: The beach area, close proximity to stores. Room was good. The majority of staff was great! Only one person person stands out as not being totally friendly.
Cons: The floor in the room was very dirty. I understand the limited contact in the room due to COVID, but that was probably the "worst" part of the experience during our visit.
Okay 4.0
Pros: Not much, except for Starbucks
Cons: Very noisy at all hours Pool bar only took cash Hotel staff were not friendly (e Celt for guy at pool bar) and didn’t care to help or if you had a concern Was not a relaxing place to stay
Okay 4.0
Excellent 8.0
Pros: Very clean stylish and comfortable
Cons: Booked a WATERFRONT King room and although the room did face the open water, no lower floor rooms can actually see the water (it's all blocked by the Mangroves)... basically it's a beach area with no water (it's nice but not what was expected).
Excellent 10.0
Pros: Great 4 star hotel
Cons: Little bit pricey and the ocean front rooms have minimal water view.
Excellent 9.0
Pros: The views from our room were spectacular.
Cons: We did not get as much sun as we expected in the pool areas.
Okay 5.0
Pros: Proximity and location. They also had beach access with chairs included. Nice pool area.
Cons: Their margaritas, the price of valet and the price of drinks.
Excellent 10.0
Good 7.0
Pros: Very Clean and amenities that were offered. Staff was very friendly and helpful
Cons: Valet how you have to pay for it if you have a car and they keep your keys.
Okay 5.0
Pros: Conviant and had nice pools.
Cons: The lack of cleanliness in the room after several requests to have staff come back and clean.
Excellent 9.0
Pros: Beautiful lush setting. Room was very clean and spacious.
Cons: Could things would have made the stay even better 1. Traffic noise outside was very loud. Hard to enjoy the beautiful setting with all the road noise. 2. No beach. Several pools, but when I went to use one I was told by staff it was closed. Before 11:0
Okay 4.0
Pros: it's renovated and fresh paint; and close to shopping center
Cons: over charged. Room is too small and check-in time is too late.
Excellent 10.0
Pros: We were given an upgraded room, which was absolutely beautiful with lovely views of the water.
Cons: The location is a bit out of the way, which is what we wanted, but anyone seeking to be in the action should look elsewhere. This is a quiet oasis!
Excellent 10.0
Pros: Hygiene and quality of supplies eg LOccitane, Starbucks Coffee.
Cons: The room rate is pricey.
Mediocre 3.0
Pros: Just the scenery near the water
Cons: Rooms were dated and awkward layout. Lots of steps to climb with luggage.
Excellent 10.0
Pros: Loved the rooms!
Cons: No
Excellent 10.0
Pros: Friendly staff
Cons: No
Excellent 10.0
Pros: Friendly staff and clean.
Cons: The pillows on the bed were really big and firm.
Excellent 10.0
Pros: Amazing hotel
Cons: Pool bathrooms need upgrades
Poor 1.0
Pros: pool are ok
Cons: i did not like they did not clean bathroom and bathroom had mold on the wall and door the floor in the hallway tile were coming out
Okay 4.0
Pros: The Bed
Cons: Floor had a lot of broke tiles and some loose. Only valet parking which I wasn't aware of The Shuttle runs til 10pm, its Key West in the summer. Midnight should be last shuttle Mandatory 50 dollar a day. Tried to charge me after I paid thru here
Excellent 8.0
Pros: Nice resort with beautiful grounds. Rooms are comfortable and nicely decorated. We stayed in an "ocean view" room which had a very nice "beach area outside of our back door and veranda.
Cons: Parking is limited and constrained. The shuttle service to Old Town is inconvenient (2 hour intervals); but free. There are very few local (within walking distance) restaurants. The best, a Fridays, has closed.
Good 7.7
Cons: Resort fees
Excellent 10.0
Pros: We loved the place, It was well kept and clean, had nice pools and outside bar. The staff is great and all you have to do is ask and it gets taken care of.
Excellent 8.8
Pros: PK staffers were very diligent in their quest to make the hotel first class. Thank you for your efforts!
Cons: Our room phone never did work. Internet service was frequently interrupted. BR sink faucets functioned poorly. The White Sox did not win too many games.
Excellent 10.0
Pros: Beautiful resort with amazing gardens surrounding four pools. Reasonable price. Staff was very friendly. Wish I could have stayed longer!
Mediocre 3.7
Pros: The location was nice....
Cons: Too pricey for what you get. Don't expect to relax! More of a party hotel. Thought I was back in college but then I couldn't afford it.
Okay 5.7
Pros: Loved the resort and public areas. The bartender was the nicest lady I have ever seen. She made our trip.
Cons: When we arrived at 6pm I was told my room was not ready as I had made my reservation an hour before....so I guess rooms don't get clean unless there are reservations made which made no sense.
Excellent 10.0
Pros: Beautiful, large, quiet rooms; free parking
Cons: Beach front but can't swim in the water.
Excellent 9.7
Pros: Everythink
Excellent 10.0
Pros: Townhome style hotel rooms with porches and balconies. 4 pools. Shuttles to the beach. Next to Walgreens.
Cons: Late check in time.
Okay 4.0
Cons: Expensive for what you get. No extra incentives are included in what you pay for the rooms it all costs extra. Rather go to the marriott just down the road again.
Excellent 8.5
Pros: great value for money.
Cons: food was a bit pricey and left a bit to be desired.
Excellent 10.0
Pros: Very nice and beautiful
Excellent 9.3
Pros: The room we had was very nice. We had multiple view balconies and it had a townhouse like feel to it complete with a living room and 2 bedrooms/2 baths on different floors. The resort was within walking distance to restaurants and shopping. The 4 pools were located side by side with flora and fauna separating each other and were filled with salt water. Each pool area having fresh water showers to rinse off with. Check out was super easy, you just called the front desk to checkout.
Cons: The only negative comment is the parking. The number of parking spaces within the resort does not accommodate the number of guests. We had to park beside a Walgreens which was near the resort but did not have walkable pathways to the resort. We had to walk through trees and climb a slight hill that had no traction.
Mediocre 2.0
Pros: I will most likely find a different hotel to stay at next time .
Parrot Key Hotel & Villas - Key West
Rated #3
8.9
Excellent 8.9
Based on 1,999 reviews
Details
Reviews
C$ 763

Cleanliness
9.5
Comfort
9.4
Facilities
8.5
Location
7.9
Overall
9.6
Overall 8.9 Excellent
Based on 393 reviews
Cleanliness
9.5
Comfort
9.4
Facilities
8.5
Location
7.9
Overall
9.6
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
6.0
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.7
Location
7.8
Services
9.3
Staff
9.3
Cleanliness
7.5
Comfort
10.0
Facilities
10.0
Location
7.5
Overall
10.0
Cleanliness
9.4
Comfort
9.2
Location
8.0
Services
9.1
Staff
9.3
Cleanliness
9.6
Comfort
9.5
Facilities
8.0
Location
7.9
Overall
8.0
Cleanliness
9.5
Comfort
9.5
Location
8.4
Services
9.7
Staff
9.6
Cleanliness
9.1
Comfort
8.7
Location
8.3
Services
9.3
Staff
9.5

Excellent 8.0
Cons: Insulation for Sound from hallways and room next door was poor Bathroom door didn’t close all the way or lock
Good 7.0
Pros: The hotel was easy on the eye and the facilities and location were good. The staff were very friendly and accommodating.
Cons: During our stay there was an private event booked for a whole day that meant one of the pools was unavailable, squeezing all hotel guests in to Orlando he main pool. This became crowded and not good during COVID. Whilst sleeping in our room we could hear the snoring of other hotel guests from their room and anytime a guest moved a chair in their room it could be heard in the complex.
Excellent 10.0
Pros: Everything was great! The room was very nice and spacious. The staff was great and accommodating.
Cons: Nothing disliked.
Good 7.0
Pros: Due to covid-19, restaurants were closed but alfresco dinning was nice.
Cons: No airport shuttle. They have transportation to a location in Key West where you can connect to other places but is set on a schedule and ends fairly early.
Excellent 10.0
Good 7.0
Pros: Nothing spectacular...maybe the pool The price is too much for that hotel period
Cons: Pool
Excellent 10.0
Pros: The shuttle to Duval was awesome! Free parking for our rental car. Comfortable pool area/seating. Beds and pillows were perfect! Gym facilities also perfect! Hotel boutique was stocked with adorable clothing and jewelry.
Cons: Pool was a little small. Didn’t like sliding bathroom doors (in the hotel rooms) that don’t lock. No hotel store for snacks, toiletries etc.
Excellent 10.0
Pros: We loved everything from the location to staff. The rooms were comfortable, it has a great pool, a restaurant that serves breakfast and dinner and the a restaurant off the pool that serves lunch. Met the owner and he has been in the hotel business for years and you can see it's not just a business but a passion for him!
Cons: There was not a thing we didn't like!
The Perry Hotel Key West - Key West
Rated #4
8.9
Excellent 8.9
Based on 393 reviews
Details
Reviews
C$ 641

Cleanliness
9.4
Comfort
9.4
Facilities
9.5
Food
8.5
Location
7.9
Overall 8.7 Excellent
Based on 3,042 reviews
Cleanliness
9.4
Comfort
9.4
Facilities
9.5
Food
8.5
Location
7.9
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
9.4
Comfort
9.5
Location
8.0
Services
9.3
Staff
8.6
Cleanliness
9.5
Comfort
9.3
Facilities
9.5
Food
8.5
Location
9.5
Cleanliness
9.4
Comfort
9.4
Location
7.9
Services
9.1
Staff
8.6
Cleanliness
9.4
Comfort
9.4
Facilities
10.0
Location
7.9
Overall
10.0
Cleanliness
9.5
Comfort
9.4
Location
7.7
Services
9.0
Staff
8.7
Cleanliness
9.1
Comfort
9.0
Location
7.5
Services
8.9
Staff
8.5

Mediocre 3.0
Pros: Shuttle bus was the best service provided.
Cons: I paid a lot of money for a room I thought would have a nice view but the room had a porch view of garbage and hardly no view of the ocean. Not pleased and asked for anything better but had to settle for marina view.
Excellent 10.0
Pros: Facilities and location are great.
Cons: Cost including unexpected “resort fee”
Excellent 8.0
Pros: Staff was great. Stephanie at front desk very helpful and kind. Service to room was great.
Cons: The menu
Okay 4.0
Pros: Clean rooom
Cons: No security. Gate was open and when security was present no id requested. When picked up by the shuttle there was no id required to prove that you were staying there. They were not transparent about the fees associated with the stay. The phone in the room did not work. It was located outside of Key West as in the main area close to Duval. Fees for everything. I expected a check-in price of $350 and was hit with a check-in price that was double.
Excellent 10.0
Pros: Clean friendly staff Kevin the shuttle driver was amazing he was so friendly fun knowledgeable cannot say enough about Kevin
Cons: Nothing
Good 7.0
Pros: The staff were really friendly. The room was clean.We like the location and the shuttle service is great!
Cons: We stayed in a 2 queen suite and both beds were really, really uncomfortable. We expected more comfort for the price we paid.
Excellent 10.0
Pros: From beginning to end, our stay was phenomenal. This staff is professional and courteous. The resort community itself is gated with someone staffing the gatehouse. You must use your room key to renter the community. Room service is fast and the food options are good. They knock and drop it at the door. When we checked out we still had the use of the resort for the day which included kayaks, paddle boards and the pool. They also had jet skis and bicycles available. A friend of mine and I both brought our teenage girls and they loved it as well. In addition to the amenities, they also have outdoor ping pong, as well as a giant outdoor chess board and connect four.
Good 6.2
Pros: the settings, the pools, it was clean and keep well
Cons: when booking online disclose all the hidden charges, they advertise a reasonable rate then hit you with high parking fees, then high resort fees, i could have stayed in a better place if i had known the true cost. and they don't disclose till you show up and can't cancel your reservation. i call that a bait and switch.
Excellent 8.0
Pros: It was above an beyond... we really enjoyed the view an quiet location...was more than we hoped for there are hidden costs tho.. .had to pay to part there....
Cons: Paying to park.. ..was almost a deal breaker...
Okay 5.0
Pros: The neighborhood is horrible.
Cons: The neighborhood.
Okay 5.0
Pros: It was beautiful landscape and bathroom
Cons: Yes its not really that great of view of the ocean unless you get 3rd floor all you see is a marina we actually had to move rooms
Excellent 10.0
Pros: Amazingly clean and well-maintained with a friendly staff. We were in Building 4 with an ocean view, not overlooking the swimming pools (there are six!) and the marina. Building 4 is quiet and peaceful and the balcony with a table and two chairs was comfortable. Food and service were good although I expected the Yellowfin Burger to be a Yellowfin Tuna Burger rather than a hamburger. The hourly free shuttle into central Key West is convenient; apparently it is a good idea to get on the shuttle list for afternoon/evening rides because everyone wants to go downtown for a sunset dinner.
Cons: Towels are not available at the swimming pools after mid-afternoon; take towels from your room. We sat at a table under the umbrellas outside the Yellowfin Bar & Grill in the afternoon and were completely ignored by the servers; somebody passing by could have stopped by to say "You have to order at the bar". The mandatory resort fees are high.
Excellent 9.0
Pros: Clean room with a nice view. Abundance of pools close by makes it easy to find a quiet and relaxing spot.
Cons: Few parking spots available that are conveniently close to rooms. When we came back late from dinner we had to park all the way in the parking lot by the entrance.
Excellent 10.0
Pros:  the Front Desk was very nice and accommodating. Hotel employee made sure our room cleanliness was immaculate. Thank you all the staff for a great experience. We will be back!
Okay 5.0
Pros: Good facilities
Cons: We felt nickelled and dimed. Charged $20/night for parking, almost $40/person/day for resort fee, and $70/night for a small dog!!
Excellent 8.0
Pros: Pools
Cons: I didn't like the fact that I had to pay $22.50 a night for parking and I had to park in a lot that was about a block from my room
Poor 1.0
Cons: While we relax on the bed, the staff directly enter the room without any communication and stop by mini bar to check the functionality and make sure the wine is not open.
Excellent 8.0
Pros: Clean and new rooms
Cons: Restaurant could be air conditioned it was very hot ! And more food choices.
Excellent 9.7
Excellent 10.0
Pros: The service of this hotel is out of this world. We ordered room service in the early morning hours during a rain storm, the guy showed up, greeted with a smile, set everything up for us to enjoy our breakfast with the highest quality of service.
Cons: We wished there was a hot tub, even though there was 6 pools. Also, wished there was access to swimming at the hotel to like an ocean beach.
Excellent 9.0
Pros: Cleanliness
Cons: We had to pay for parking, and the receptionist was snooty :/
Excellent 10.0
Pros: Amenities, staffing, location, and cleanliness. Pricing was more than perfect for the great service that as provided. Free shuttle to town with drop=off and pick-up times up to late in the evening really helps take in what the island has to offer.
Cons: My room said it had microwave but it didn't and the hotel had no extras.
Okay 5.0
Pros: Location and cleanness
Cons: The Fire Alarm went twice in the middle of the night around 3:00 AM and 6:00 AM was very disappointed.
Excellent 8.0
Cons: I was charged extra for some hotel fee taxes, it was nothing but I don't like to book for something that shows you full price and then you have to pay extra.
Excellent 9.0
Pros: Clean, elegant, personalized.
Cons: Too few towels and wash cloths.
Okay 4.0
Cons: Saying have ocean view but only have marina view 15 minuets drive to key West island Fighter jets fly by every minute will make you deaf
Okay 5.0
Pros: It was very clean and modern with nice amenities
Cons: The layout was a bit confusing especially checking in at night with limited signage available to show guests where to go. I also found parking to be limited for guests.
Mediocre 3.0
Pros: It is a new hotel so is very clean.
Cons: You have to pay 20 dollars a night for parking and there are no spots! People do not even have the hotel parking passes and are there! People park in the handicap spots and do not have handicap stickers. Our keys got deactivated by the staff accidentally
Good 7.0
Pros: The rooms was gorgeous, just as pictured.
Cons: The route to get to this hotel is less than appealing (my son was actually scared) Plans changed really fast! We decided to stay at the hotel until day light. Pools out front were closed early.
Poor 1.0
Pros: Nothing
Cons: The so-called ocean view room looked out over a swamp like area. The staff was very rude and inflexible when I called days ahead to change the room from a king to a double.
Good 6.0
Pros: Had great view to the ocean from the room.
Cons: The swimming pool was salt water pool. Did not expect that.
Good 6.0
Pros: The pool, the bedding
Cons: The undisclosed daily activity fee.
Okay 4.0
Pros: Location close to the beach
Cons: I had to pay extra not only for the hotel resort fee, but for the parking as well. And to get a room which is actually on the same block as the beach - I had to pay over ---$ per night. For this money and even cheaperI'd have better hotel .
Good 6.0
Pros: Practically new, spacious
Cons: Location, no can, beer, wine opener, soiled chair, soiled blanket, no hairdrier I clicked to have a room with two queens, the system gave me 1 king. Horrible for a couple and one single person.
Okay 5.0
Pros: The decor was pretty. Quiet property.
Cons: the balconies offer no privacy, if your neighbor comes out onto their balcony you are basically listening to each other and looking right at each other. Parking was awful, room service is offered for alcohol only. For the rate there should be a waterview
Good 6.0
Cons: The room really was not ocean front more like marina view. And the hotel height is really low. I like hotels that are high in height makes a beautiful sunset on the balcony.
Good 7.0
Pros: The front desk staff accommodated me very quickly being that I showed up 6 hours before check in time.
Cons: The restaurant was not that great. There is no indoor portion and the staff was very casual.
Oceans Edge Key West Resort, Hotel & Marina - Key West
Rated #5
8.7
Excellent 8.7
Based on 3,042 reviews
Details
Reviews
C$ 665

Cleanliness
9.1
Comfort
8.9
Location
9.0
Services
9.1
Staff
8.8
Overall 8.9 Excellent
Based on 59 reviews
Cleanliness
9.1
Comfort
8.9
Location
9.0
Services
9.1
Staff
8.8
Cleanliness
9.0
Comfort
9.0
Location
8.9
Services
9.0
Staff
8.9
Cleanliness
10.0
Comfort
9.4
Location
10.0
Services
9.4
Staff
9.4
Cleanliness
8.9
Comfort
8.4
Location
8.9
Services
9.1
Staff
8.4

Excellent 9.0
Pros: I feel like the pictures to our condo didn't do it justice. It was bigger than we thought and we had a nice view of the ocean from our garden view. We were all very happy.
Cons: We wish it would have been closer to downtown key west but a quick uber ride worked too.
Good 7.0
Pros: The property was very nice. We were pleasantly surprised. The unit was certainly dated, but we expected it based on photos we had seen prior to booking.
Cons: The unit had cobwebs and general maintenance issues. Lights were out over the wet bar and kitchen island. The blinds for the sliding doors in each room need complete replacement. They have clearly been pieced together over time with slats abs other parts from different versions of the blinds. And there is a sign in the living room cautioning that you could be charged for damaging the blinds that didn’t even turn to open from the start. So they need replacement. Also, in the smaller bedroom my wife got bit nightly by something. Small bites like from fleas. She had over 30 by the time we left. That is definitely an issue.
Excellent 9.0
Pros: Everything else... Nice spacious rooms, clean and comfortable.
Cons: Only complaints we had were the view was limited, mosquitoes were really bad on the patio, and the directions to get in was lacking. Floors are not labelled A, B, C, etc. We we're lucky to find our room on the first try at C120.
1800 Atlantic Suites - Key West
Rated #6
8.9
Excellent 8.9
Based on 59 reviews
Details
Reviews
C$ 526

Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.0
Services
8.7
Overall 8.8 Excellent
Based on 84 reviews
Cleanliness
9.1
Comfort
9.0
Facilities
10.0
Location
9.0
Services
8.7
Cleanliness
8.7
Comfort
8.4
Location
9.0
Services
8.1
Staff
8.8
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Staff
10.0
Cleanliness
9.0
Comfort
9.0
Location
8.9
Services
8.6
Staff
9.1
Cleanliness
9.6
Comfort
9.6
Location
9.0
Services
9.4
Staff
9.6
Cleanliness
9.2
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0
Cleanliness
7.5
Comfort
10.0
Location
10.0
Services
10.0
Staff
10.0

Excellent 8.0
Pros: Good location and pet friendly. Owner was very knowledgeable and gave us great recommendations of places to visit. Upgraded room with no charge due to plumbing issue.
Cons: The property could use an update in decorating. There could have been an easier check in system.
Excellent 10.0
Pros: Everything was great for our stay. We look forward to staying again.
Excellent 8.0
Pros: Very private and pretty setting. Room was comfortable and rain head shower was great. Chessie the cat was a sweetheart! Manager was very helpful.
Cons: Pool was pretty small but we had it to ourselves the entire time so it was fine.
Excellent 9.0
Pros: Great location, close to beach within a 5 min drive or 10-15 walk. Beautiful jungle foliage and plenty of fruits! Quiet residential/BnB area not like the hotel scene. Free parking which many places do not offer.
Cons: I booked through booking.com instead of directly and two things were not translated such as a dog fee and 10% COVID cleaning fee. Booking.com states in both the Amenities and House Rules sections: "Pets are allowed on request. No extra charges," so i wasn't expecting a $30 per night charge. Not a big deal, just caught me by surprise that's all.
Excellent 10.0
Pros: Mark was excellent. The hospitality he gave us was exceptional. Anytime we needed anything he was there to help us. The hotel was fabulous. We loved the room the decor was beautiful
Excellent 10.0
Pros: Very quiet, serene with a lot of character, affordable and clean. Nice bed!!!
Excellent 8.0
Pros: It’s funky but functional. Off the beaten path but close to a lot of things. Very nice patio area and nice dipping pool.
Cons: I’d prefer a bigger shower.
Excellent 8.8
Pros: Location, staff availability
Cons: Some services (bicycles) available with extra charge only
Excellent 10.0
Pros: everything.
Suite Dreams Inn by the Beach - Key West
Rated #7
8.8
Excellent 8.8
Based on 84 reviews
Details
Reviews
C$ 468

Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.3
Overall
8.3
Overall 8.3 Excellent
Based on 1,099 reviews
Cleanliness
8.6
Comfort
8.6
Facilities
10.0
Location
8.3
Overall
8.3
Cleanliness
8.4
Comfort
8.4
Location
8.2
Services
8.4
Staff
8.1
Cleanliness
5.2
Facilities
10.0
Location
4.8
Overall
8.5
Room quality
10.0
Cleanliness
8.8
Comfort
8.8
Location
8.3
Services
8.8
Staff
8.7
Cleanliness
8.8
Comfort
8.9
Facilities
10.0
Location
8.3
Overall
9.0
Cleanliness
9.3
Comfort
8.9
Location
8.5
Services
8.9
Staff
8.3
Cleanliness
9.1
Comfort
8.8
Location
8.8
Services
8.6
Staff
8.6

Excellent 10.0
Pros: Clean, modern comfort. The staff is extremely friendly and very hard working. The pool area is beautiful and the food is excellent.
Cons: Room is close to the road and you can hear the traffic. Not a problem since you're spending all your time at the pool or visiting the many attractions
Okay 4.0
Cons: The rooms was really small for the price and no entertainment at all. The ac was not working properly. The room was really hot
Excellent 9.0
Pros: Clean, amenities, fri
Cons: Food truck options were limited, "out of" many choices. Food was quite expensive for quality.
Good 7.0
Pros: tropical atmosphere, could be all inclusive, walking distance store you might need. shuttle was great!
Cons: reserve pool view patio, got there, pool view all that was left. new room closer to parking. our room had high humidity in it, rest of groups rooms were fine
Okay 4.0
Pros: Pool Area is well maintained and beautiful. This the number 1 reason that I saw for this Hotel’s high rating. Food truck offerings were good but pricey for the quality. State of Room and Housekeeping Staff were disappointing.
Cons: Hall and Parking lot lights not working 1/2 of stay Room Issues-Rotted out bottoms of doors, poorly patched hole in tub, towel bar not attached to wall, sink stopper not operational Housekeeping - Had to ask for supplies like towels &TP each day & wait
Excellent 10.0
Pros: I loved the décor, the shuttle offerings and the pool area.
Cons: They need more hooks in the room overall. It was tricky trying to find places to hang towels for reuse.
Excellent 9.0
Pros: Excellent staff and service. Beautiful setting and pool area is exquisite. Free shuttle on the hour is great as there’s not much for dining and excursions on this side of the island. Poolside room was delightful, and mojito bar also had great food.
Cons: Expect to pay your $400. resort fee at check in, plus a deposit. I think we got stung paying for one meal twice as the bar billing can be a little slippery.
Good 6.8
Excellent 8.4
Excellent 8.8
Okay 5.2
Excellent 10.0
Pros: Beautiful view to the ocean from the room;all the staff is really nice and helpful.
Cons: Not
Excellent 8.0
Pros: The pool area was beautiful
Cons: The rooms were small and bathroom was outdated!
Good 6.0
Pros: Location was great. Most of the staff were great. Pool was definitely the best feature at this hotel.
Cons: After checking in to our original room, which had a nice view of the parking lot and a wall AND a broken lock on the door, I called front desk to switch room and was informed that it would cost us a $25/night “upgrade”. My wife did not feel co
Excellent 10.0
Pros: Great pool. Loved the transportation to Old Town . Our housekeeper left us candy and microwave popcorn.
Cons: The bottles of shampoo, conditioner and body wash In the shower either were empty or missing the pump. Ice was not available for guests.
Excellent 10.0
Pros: Lots of character; not cookie cutter. Great staff; they upgraded our room. Great pool and outside bar area!
Cons: Wish it would've been on the water; not across the street from the water. LOTS of traffic going by the hotel; kind of loud. The bikes they have for rental are not the best.
Excellent 10.0
Pros: The place was beautiful and the staff were very friendly
Excellent 10.0
Pros: To say we were pleasantly surprised with the hotel, is an understatement! What an awesome experience! The room was great, the staff fantastic, and the bar and pool awesome! Even guests became friends quickly!! GREAT ATMOSPHERE!
Cons: NO, there was a shuttle every 30 minutes. A free drink per guest, LOL. The transformation of this hotel has been incredible!
Excellent 10.0
Pros: The staff is very friendly, the pool area is beautiful and lush. Rooms are decorated with a very cool Cuban vibe. We loved it!
Good 7.0
Pros: The ambiance,
Cons: No elevator or other arrangement to move your suitcases upstairs. Also over priced
Excellent 8.0
Pros: The shuttle is very convenient.
Cons: The staff was bribing everyone with free drinks to write trip advisor reviews. Had random gratuity charge added to my bill which I requested to be removed.
Okay 5.0
Cons: Poor customer service
Good 6.0
Pros: The pool and bar area were exceptional
Cons: They charge a $35 PER DAY resort fee which is completely rediculas
Okay 5.0
Pros: The pool area was lovely Food truck/ restaurant had great food Pool bar was also great
Cons: Check in staff was poor, room not clean, room door didnt function properly after 3 attempts to fix it, was charged for breakfast even though we used vouchers included in our pkg, took 1/2 hr to get that fixed
Excellent 10.0
Pros: Excellent and magical place! You can breathe the air of the Havana of the 50’s. Good food service and drinks!
Excellent 9.7
Pros: Pool was great (look out for the resident iguana's), hotel was very clean, and a nice bar and "food truck" for dining.
Cons: If I had to complain, the doors didn't seal well
Good 7.0
Pros: Pool area
Cons: Gym outdated for such a nice hotel
Poor 1.0
Cons: The hotel that we arrive to look nothing like the pictures that were presented when booking. The hotel and room smelled moldy. We found mold on the floor of the bathroom and shower, stains on the bedding, and an extremely disgusting chair.
Good 7.0
Pros: Beach, better then expected.
Cons: No elevators.
Excellent 10.0
Excellent 9.7
Mediocre 2.0
Pros: Pool
Cons: Rude employees, broken toilet and refrigerator, no elevator for my handicapped mother so we had to carry her upstairs every day.
Havana Cabana at Key West - Key West
Rated #8
8.3
Excellent 8.3
Based on 1,099 reviews
Details
Reviews
C$ 554

Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
8.1
Overall
8.0
Overall 8.2 Excellent
Based on 782 reviews
Cleanliness
8.9
Comfort
8.9
Facilities
8.0
Location
8.1
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
6.0
Comfort
6.0
Facilities
6.0
Location
6.0
Overall
6.0
Cleanliness
8.7
Comfort
8.6
Location
7.6
Services
8.0
Staff
7.7
Cleanliness
8.3
Comfort
7.6
Facilities
7.3
Location
7.6
Overall
8.6
Cleanliness
8.9
Comfort
8.7
Facilities
8.4
Location
8.0
Overall
8.2
Cleanliness
8.9
Comfort
8.9
Location
8.3
Services
8.7
Staff
8.5
Cleanliness
8.9
Comfort
8.9
Facilities
6.0
Location
8.1
Overall
5.3
Cleanliness
9.4
Comfort
9.3
Facilities
10.0
Location
8.4
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
9.1
Services
9.1
Staff
9.0

Okay 4.0
Pros: Location
Cons: I didn¿t like the fact that I had to pay an additional $25 to park at a hotel I¿m staying at on top of a $42 resort fee. It¿s ridiculous
Mediocre 2.0
Pros: Tesla Chargers. Location is near the main road but far from the south.
Cons: The room lock had to be reprogrammed and I was fortunate to have the phone to front desk. The map was confusing because of the parking is under and Rooms on top. Got lost walking around after found parking then in the morning we didnt know where the car.
Excellent 10.0
Pros: Friendly staff
Cons: Room was a little damp. I’d prefer to stay closer to duval next time.
Excellent 10.0
Pros: beautiful room!
Cons: pool chairs were bad
Excellent 10.0
Pros: The front desk is very attentive and accommodating. The kitchen in our condo was luxurious.
Cons: Everything was perfect.
Good 6.0
Cons: Road noise
Excellent 9.0
Pros: The Marriott was great and in a awesome location
Cons: With the problems of Covid there was a few things that didn’t work such as the ceiling fan in our bedroom
Mediocre 3.0
Pros: The shuttle. The staff was nice and accommodating
Cons: The area that my room was situated was very dark and glommy. The hotel was advertised as a beachside resort. But there was a very tiny beach that could not even be utilIzed Bc of all of the seagrass.
Excellent 8.0
Pros: Cleanliness and location
Cons: The staff could care less about their job. Customer service was mediocre at best. Expect a 10 to 15 min wait time to access the gym as well.
Poor 1.0
Pros: Stuck on street side when hotel was empty Paid resort fee and everything was closed
Cons: Room on busy street
Excellent 8.0
Pros: Location and look and feel of the resort. Room was clean and staff was welcoming and hospitable.
Cons: Shower water wasn't hot. Sink was hot, however. Call for maintenance resulted in an engineer was to be sent to check. We left for dinner and returned without a message and still no hot water in the shower.
Good 6.0
Pros: Typical marriott, nice property but our room had zero view - tiny little windows.
Cons: This hotel is located in the newer part of town with no restaurants shops anything nearby. Also the $42 daily resort fee is absolutely ridiculous.
Good 7.0
Pros: Older decor
Cons: Beds are not comfortable
Excellent 9.0
Pros: Amenities, free shuttles, cleanliness, comfort
Cons: Yes, a few things were far from perfect but that's always the case
Excellent 9.0
Pros: The room was very comfortable, including the bed and sheets.
Cons: There's a light in the small room adjoining two hotel rooms. Since the door to our room didn't completely fill the door frame, the light infiltrated our room at night. We turned it off, but the adjoining room people turned it back on.
Mediocre 3.0
Pros: Shuttles.
Cons: Staff at front desk were terrible. And I say that in a thoughtful way. They were bad on multiple occasions. We were going to extend our stay but decided to find another hotel because of the poor experience where we felt completely unvalued as guests.
Mediocre 2.0
Pros: Beach near hotel
Cons: Staff was not helpful and the room for the price paid was way too small!!!
Excellent 10.0
Pros: Rooms were large great view nice pool!
Cons: Covid and distance from downtown. But shuttle was nice with the exception of Igor.
Excellent 8.0
Pros: The room and facilities were fantastic. The bed and pillows were incredibly comfortable and we slept very well. Everything was clean. The bit of the grounds that we saw were very well kept as well.
Cons: The extra fees. We only stayed there one night and we were probably at the hotel a total of 10 hours. You have to pay $25 to park and there was an additional destination fee. I would definitely not recommend this for an inn and out stay.
Excellent 10.0
Pros: The hourly shuttles to the other end of the Island were convenient and always on time. We got in late and the staff was incredibly helpful accommodating us in a great room.
Poor 1.0
Pros: Great water pressure
Cons: Location terrible, staff pretentious, no beach advertised beach, 2 shuttle stops advertised 7. No options for non alcoholic drinks welcome drinks. Food menu limited just terrible
Mediocre 3.0
Pros: Pool was nice
Cons: Paid $25/night for parking, but couldn't find parking 2 nights. Room had broken shower head and rack. Not impressed
Excellent 10.0
Pros: Beautiful setting and wonderful staff from the front desk to the bartender to the bell boys. The food was excellent at the Chicken Walk restaurant (pool side). I have eaten at the main restaurant before but have never stayed.
Cons: Nope. All was perfect.
Poor 1.0
Cons: The 2 ladies at the front desk at check out acted like I was stupid when I questioned the extra 288 dollars on my bill that I didn’t realize would be there for parking and a resort fee
Okay 5.0
Pros: Boom is clean. Bed is comfortable.
Cons: There are extra resort fees around $50 not included in the price. There is no free breakfast. Parking is extra $25 per night.
Okay 5.0
Pros: The location.
Cons: Room floor was dirty upon arrival.You felt the dirt under your shoes when walking in the room.Never walked barefooted due to this. Staff was not very friendly or informative from the moment we checked in. Shuttle service rude and location drop off unsafe.
Okay 4.0
Pros: It was very clean.
Cons: Post said it could have a max of 6 in the room, but it’s too tiny for that. My “neighbors” smoked weed all night so the whole hall stunk, and that was before they had a party in the hall at 3am. Front desk couldn’t have cared les
Poor 1.0
Pros: Awkward layout. Rooms are difficult to find. Layout of hotel makes guests constantly travel through parking garage. All regular rooms face interior corridors with no natural lighting.
Cons: Location of rooms and parking garage expanding the entire property. Cost of parking is outrageous given the amount of parking on the property.
Okay 5.0
Pros: The room was beautiful.
Cons: Elevator was broken the entire time. Housekeeping was very late and sometimes didn’t leave the essentials. Some front desk staff not provide necessary and vital information and some were rude.
Mediocre 3.0
Pros: Nice area, well maintained
Cons: The fire alarm went off every morning between 5a and 6a. Apparently the fire alarm goes off when it rains? Also the elevator did not work. The breakfast, not included, was over priced and a basic continental breakfast.
Mediocre 3.0
Pros: The bellman and Pool Server were very nice.
Cons: The front desk agent was one step short of rude. Very snobby. Room floors were dirty, ants. First room was handicapped( we did not request) both rooms had ants. TV selection was minimal
Mediocre 2.0
Pros: Breakfast buffet.
Cons: No sign pointing to elevator. Ceiling fan made a scrapping sound, unusable. Television was almost impossible to use. Floor needed mopping. Toilet made a squeeling noise when long flush. I ordered NY strip steak in the restaurant, Full of grissle
Poor 1.0
Pros: You advertise this hotel with 2 beds when it’s not even an option
Cons: This is false information
Okay 4.0
Pros: Decor, pool and happy hour.
Cons: Loud noisy neighbors slamming doors till midnight and beyond. Room design lends itself towards door slamming because of drafts when balcony door open
Okay 5.0
Pros: Nice amenities
Cons: Roach in my bathroom
Okay 4.0
Pros: Good location, clean room. Guest assist was fast.
Cons: Front desk was rude and condescending. Had to pay an undisclosed $25 parking fee and had to park 3 buildings away - security's suggestion was to park in a handicap spot outside of our room's building. Room was big but not practical.
Poor 1.0
Cons: Hotel charged us additional $300 because of my 2 kids. Reservation Staff were rude.
Good 7.0
Pros: Clean, pool, hot tub, comfortable beds
Cons: Staff had our check-in date on the wrong day. Staff overbooked us on our snorkeling trip and we would missed it if two other people didn't show up on time. Staff gave me another guest's checkout paperwork when we left.
Okay 5.0
Pros: Niice hotel
Cons: No one ever came to clean it. Staff did I not seem to care
Poor 1.0
Pros: Rude staff.. would never come back!
Cons: Never again.. customer service horrible!
Good 7.0
Pros: It was clean and enjoyed the 24/7 pool
Cons: It's called a beachside hotel but not located on an actual beach. You cannot swim in the water near the hotel. The rooms are tiny and the doors to the A/B rooms slam so hard that it wakes you up every time it closes.
Good 6.0
Cons: You have to pay for parking, the beach is nothing to rave about and mostly weeds and grass. The rooms are super tiny. To me the hotel seems appropriate as a 3 star hotel. Good thing is close to downtown and shopping.
Good 6.0
Pros: Location, shuttle, pool and hot tub. First and LAST time at this location..
Cons: YES $24.99 a night just to park YOUR own vehicle,(ridiculous)I would like this amount refunded. The elevators did not have any air conditioner or fresh air., it was like stepping into a sauna. the room was about the size of of our walkin closet at home.
Poor 1.0
Pros: Location was good
Cons: The staff were terrible. I booked a room for two guest and other were not able to accommodate. I asked for a room with 2 beds and in their words all our rooms come with king size bed. Seriously?!
Good 6.0
Pros: The bed was comfortable, the "free" shuttle was nice to town. The waitress by the pool was very sweet.
Cons: The pool has green mold growing all around the inside. There was only 1 bed and no effort was made by the staff to accommodate our son. The DJ by the pool did not make it very relaxing.
Good 7.0
Pros: beautiful accommodations.. lovely buildings and decor, clean.. the infinity pool overlooking the Gulf was spectacular. hot tub was perfect addition. lovely cabanas.
Cons: shuttle driver was unfriendly; offered up no greeting, no information as to what sites or events may be of interest. I've been treated better on a city bus. (checkout) could not give me her attention for her yearning to attend another conversation
Okay 5.7
Pros: Location was good
Cons: They are doing construction and cutting tile 9 to 5 during the week next to the pool. Should have let us know in Advance. Could not use pool or beach all day due to noise
Good 7.0
Pros: Nice pool and small beach area Free shuttle
Cons: Rooms were a little dated
Okay 4.0
Pros: The rooms were clean and maintained like the property advertised. Has a low key beach which was nice
Cons: 1) layout is confusing, and the people are not helpful 2) charged us $25 parking at the end of the trip which was at checkin time made to sound like a complimentary deal. 3) on my card they charged $50 instead of $25 4) away from all the action.
Good 7.0
Pros: Thé cleanliness, room space
Cons: No bedding for sofa bed, not comfortable, no breakfast incluses as per réservation, no deal beach behind
Poor 1.0
Pros: The Location
Cons: ROACHES in first room/building moved us to other gave bottle of wine & fruit plate and $50 Food Credit, no parking in my buildings Garage, 4 out of 6 nts had to park few buildings over, $25 +tax day to park! WORSE OF ALL ROACHES IN LUGGAGE. THANKS!!!!
Mediocre 2.0
Pros: The location
Cons: D class property smells, impersonal, old and dirty linens, carpet need to be replaced.
Poor 1.0
Pros: Although the building itself looks like an old a condo, their room is relatively clean. They have shuttle service every one hour during the day downtown. You will be given an option to upgrade your room with ocean view with $100 additional/night charge.
Cons: Many of their rooms have windows facing isle with no view. Not comfortable opening your blind. They were in the middle of changing rental bike provider, no rental bikes available on site. They ask you to walk 15 minutes for picking up bikes.
Good 6.0
Pros: Room
Cons: They charged an extra $25 for parking
Excellent 10.0
Pros: I didn’t need to leave the hotel. Pool, hot tub, excellent restaurant. Prices were very reasonable for the area. Very nice rooms.
Cons: Employees of the restaurant appeared to be uniformily grumpy. Everyone else was really nice. Not really a beach. Waterfront yes but the beach was maybe 20’ wide.
Mediocre 3.0
Pros: Great location, pool, pier to watch sunsets.
Cons: Management allows locals in pool on Sundays.They bring their own food, loud music, and coolers with drinks. It's completely crowded with no space, waitstaff, or towels left for paying guests. They leave the place trashed!! Hotel doesn't monitor outsid
Mediocre 3.0
Pros: it had a bed...
Cons: Way over priced and the service at the pool.bar was terrible. Paid almost --- bucks for 2 nights with no view of anything and I mean anything! The place seemed to cater to the workers and their families and friends. Plus 20 bucks a night to park your
Excellent 10.0
Pros: Very nice grounds right on the water. Pool, Jacuzzi and beach area were great. Shuttle provided to Duval which is a great value. Taxis would have been $40+. Nice restaurant and great staff
Good 6.0
Cons: 4 pm check in, tile in bathroom was very slippery resulting in a fall, no counter space in the bathroom.
Excellent 9.4
Pros: Less than 3 min from key west airport! The hotel provides free shuttle to and from airport. We arrived airport and I called them and they were there in less than 10 minutes! The shuttle to take us back ran every half hour w/o a reservation. The pool is saltwater, clean, and nicely laid out to have a great cross breeze to beach if you don't want to get in the water your comfortable in lounge chair.
Cons: We stayed in a standard king room, which was fine size for us (without cooking amenities). What wasn't great was that it was on 1st floor which is adjacent to N. Roosevelt Blvd, so the traffic can be loud and wake you up.
Excellent 10.0
Pros: Fine location; dependabe aieport and downtown shuttle; excellent room amenities such as mattress, linens, towels,
Cons: Parking was in a ground level garage; our room was on the 4th floor.
Good 6.8
Pros: The room was very nice and luxurious. The hotel overall was clean and the staff was very friendly. Parking was convenient.
Cons: Everything was and extra charge ie parking and breakfast. The "beach front" wasn't an ocean access which was very misleading. It was located far from most of the activities in Key West.
Good 6.2
Pros: The staff were very accommodating and helpful
Cons: Due to an event in Key West we payed 400$/night which was very expensive! The hotel would have been a great value for 150-200$/night
Mediocre 2.0
Pros: comfy bed
Cons: no windows really ugly far from town too expensive far better options
Excellent 9.7
Pros: Convenient parking. Easy check in. Dinner in the restaurant was very good. I did not venture about as was a quick one night business visit, but the grounds are pleasant, secure. Very comfortable bed.
Cons: A bit expensive for a single with parking lot view and strange, shared entry foyer. I guess it is meant as a sort of adjoining room for a larger group. Every time the neighbor came and went it was two slammed doors. The doors are real loud when they close. I felt self conscious and tried to close them more quietly when I cam and went.
Excellent 8.0
Pros: Room Clensines Service Happy hour Pool Hot tub
Cons: $20 parking per night
Good 6.3
Pros: Liked the room
Cons: Did not like the staff. Not friendly at all. Very rude.
Excellent 10.0
Pros: The hotel was awesome i felt like if i was at home. I didnt like it i love it. I literally loved everything about the hotel. I would recommend it to everyone. I would stay here everytime i come to key west.
Excellent 9.3
Pros: Shuttle service was very convenient and helpful. Ron was an excellent driver who cares about his passengers. Check in and check out was easy as pie. Our room was spotless, as if Danny Tanner lived there himself.
Cons: Parking fees are a bummer. I was sad when I heard the news. Our view from our room was a construction site...so we had to use our imaginations to see what was not there. A security guard made us uncomfortable by staring at my wife's beautiful legs. There needs to be more lizards and iguanas on the property.
Excellent 10.0
Pros: The staff was great and everything was perfect. I truly enjoyed my stay.
Excellent 10.0
Pros: The rooms were beautiful, thought it was a bit pricey for not an oceanview. Loved getting champagne upon check in and the free shuttle into town.
Mediocre 2.6
Pros: nothing.
Cons: expensive poor facilities far from town poor service would never go back.
Good 7.0
Pros: Location, pool and beachfront.
Cons: The room wasy way overpriced considering there was no view and that it was not a suite.
Okay 4.6
Cons: I don't see how this is one of the most luxurious hotels in Key West. I felt completely nickled and dimed on top of the extremely high rate for the hotel. They even try to add on a donation to an undisclosed non-profit -- granted it's a minimal donation but a customer shouldn't have to opt out of giving a donation. The parking fee, considering you're so far from Duval Street, is ridiculous and is over $21 after tax. The set-up of the rooms is far from comfortable -- a common entrance for 2 different rooms, which exacerbates the noise made by your neighbor. Furthermore, so much construction was going on around the hotel that we literally had to call the hotel to find out how to enter -- they then informed us that we had to enter through Hyatt's parking lot. I honestly couldn't wait to check out, but even that caused problems as they made me wait in line for 25 min since they only had one person working the desk. Steer clear of this hotel.
Key West Marriott Beachside Hotel - Key West
Rated #9
8.2
Excellent 8.2
Based on 782 reviews
Details
Reviews
C$ 642

Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
8.0
Overall
8.6
Overall 8.1 Excellent
Based on 1,413 reviews
Cleanliness
8.6
Comfort
8.5
Facilities
8.6
Location
8.0
Overall
8.6
Cleanliness
8.6
Comfort
8.6
Facilities
8.6
Location
8.6
Overall
8.6
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
7.5
Overall
8.5
Cleanliness
8.4
Comfort
8.4
Location
8.0
Services
8.3
Staff
8.5
Cleanliness
8.0
Comfort
9.0
Facilities
9.0
Location
8.0
Overall
8.0
Cleanliness
8.9
Comfort
9.0
Facilities
8.6
Location
8.9
Overall
8.9
Cleanliness
8.7
Comfort
8.6
Location
8.0
Services
8.4
Staff
8.8
Cleanliness
8.8
Comfort
8.7
Facilities
8.5
Location
8.0
Overall
8.2
Cleanliness
8.4
Comfort
8.1
Location
7.4
Services
7.8
Staff
8.0
Cleanliness
8.4
Comfort
8.0
Location
7.8
Services
8.3
Staff
8.2

Excellent 10.0
Pros: Great fun
Excellent 8.0
Pros: Pool, Free complimentary drinks
Cons: location
Excellent 10.0
Pros: Rafael at the front desk was so helpful booking shuttles and giving recommendations. The pool bar was open and Sofia and the guy bartender (I forgot his name I’m sorry) were so friendly and gave great service! The amenities and staff make it worth every penny.
Cons: I’m sure it was due to COVID but the variety of breakfast food was not the best.
Excellent 8.0
Pros: The pool area was amazing!
Cons: Our room was not clean at all... floor had long black hair in all areas in bathroom and bedding.
Mediocre 3.0
Pros: The bed and tub the pool was also nice
Cons: It advertised that there would be a jacuzzi and it wasn't the price wasn't what i was told i woludget on line front desk clerk could be a bit more pleasant
Excellent 8.0
Pros: The property was great. Perfect location and good cleanliness.
Cons: The only thing was the bad service at the bar.
Good 7.0
Pros: Pool area was awesome and the staff was friendly and helpful.
Cons: Rooms and furnishings needs some TLC.
Excellent 10.0
Pros: The pool, king size bed, the staff.
Excellent 9.0
Pros: They gave me 2 free drinks at the bar
Cons: A little overpriced for location , not on the beach , stayed right next to Disney & paid a lot less.
Okay 5.0
Pros: Clean rooms
Cons: Staff not knowledgeable. No supervisor on location.
Good 6.0
Pros: Its was a nice average hotel..nice and clean..pool was nice. Just wish there was a sign for the entrance..was difficult to see or find right away.
Cons: The fact that there was no place to return keys when leaving early in the am.
Mediocre 3.0
Pros: staff was nice, pleasant. breakfast was just OK. Room was dirty behind couch, floor felt sticky. Shower was not updated or very clean, especially dirty by showerhead.
Cons: Breakfast was just OK. Room was dirty behind couch, floor felt sticky. Shower was not updated or very clean, especially dirty by showerhead.Pool was not heated!!!
Excellent 8.0
Pros: Hotel location was the closest to our work.
Cons: I disliked the breakfast. Every day they serve the same thing. I understand that due to COVID it is very difficult and changes needed to be made. I suggest that they should change the menu.
Excellent 9.0
Pros: The motel was clean and the staff was courteous. I would stay there again in a heart beat.
Excellent 9.0
Pros: The hotel is far from the center of town but it is pretty good over all. Staff is friendly and service is good. The bed was SUPER comfortable,slept great.
Cons: My room had a few issues : a shelf in the shower was falling off the wall, shower door installed backwards which created a puddle because it wouldn't stay closed. I could hear a drip behind the bathroom wall. crack in the ceiling above the bed
Good 6.0
Pros: location
Cons: poor communication mostly breakfast was terrible even though bagged
Excellent 8.0
Pros: on US 1
Cons: worse breakfast grab & Go
Excellent 10.0
Pros: The location, the room and the Cleanliness were excellent.
Poor 1.0
Pros: Free shuttle
Cons: House keeping three away all our food 30 minutes before our checkout time. Breakfast was horrible.
Excellent 10.0
Pros: Very nice! Manager was wonderful!
Cons: No
Mediocre 2.0
Pros: Beds were clean and comfortable. Pool was nice. One of the front desk staff was nice.
Cons: I was charged for use of a shuttle, but was never allowed to use it. Every time I asked about it, very rude hotel employees had some excuse of why I could not. The staff rarely answered the phone when I tried to call the front desk. No bathtub. No waffles
Excellent 8.0
Pros: Easy access to the rooms and the room was clean
Cons: The pool area didn't seem as clean as it could have been.
Good 7.0
Pros: The virus shutdown hit the day we arrived. The woman at the checkin was excellent with making me feel as welcomed as possible under the extreme circumstances.
Cons: Again, no ones fault, but the virus made all things difficult. I was surprised that management did not make any efforts to make us feel that we came close to getting our money’s worth. Again, not their fault with the virus fallout, but NO effort.
Good 6.0
Pros: Welcome cocktail
Cons: The room had a very bad smell, and the shuttle was 20 minutes late, and showed up full. We ended up paying to get downtown.
Okay 4.0
Cons: Water pressure in the shower wasn’t good
Excellent 8.0
Pros: Good location, good breakfast, nice pool with bar. Rooks were clean and comfortable
Cons: The fitness room needs updating. Limited equipment. There was also a hidden fee not disclosed when booking - a $25/night "destination/amenity fee". That included 2 drinks per day at the bar, pool towels and shuttle transportation to the downtown area of key west. Perhaps that was useful to some travelers but it was a waste of $50 for the 2 nights we spent there as we did not use the pool, bar or the shuttle. Sneaky, hidden fees like that should be disclosed when booking.
Okay 4.0
Pros: It had a shuttle to go down town which was awesome
Cons: Housekeeping did not do a good job on 3rd day never replaced toilet paper put all our toothbrushes together which I have peridontal disease had to throw out all the brushes she did give me a little credit for this at the front desk at checkout
Excellent 10.0
Cons: Nothing it was perfect
Excellent 9.4
Pros: The pool and the Pool Bartender Steve was very professional and awesome!
Cons: The staff was a bit rude when we checked in but got better as the stay went on!
Excellent 10.0
Pros: Shaded with palms everywhere.
Good 6.0
Pros: Really enjoy my stay here
Good 7.7
Pros: The staff was incredibly helpful and very engaging. The concierge was knowledgeable, the front desk attendants quick, and the breakfast crew were on top of everything. I have no comments on the maid service because we did not let them into our room for the duration of the stay. They offer a variety of helpful coupons and pamphlets to help acclimate you to the island.
Cons: Our room smelled slightly of cigarette smoke, and the shower had mildew in some of the grout. The sink area allowed a pool of water to collect due to an uneven surface. The walls are quite thin. The rooms were lacking in lighting. Being one of two Fairfield locations in Key West, it's the farther from the major attractions. Overall, small gripes. I would certainly stay here again
Excellent 8.0
Cons: Parking and breakfast seating. The parking spaces are MUCH too thin, creating many spaces which were unparkable as others had parked over both side lines. This made my 8 month pregnant wife have to walk from the opposite side of the hotel in the only parking spot available. Also, at 9:00 am, there is not enough tables for the amount of people eating breakfast. We had to sit in the lobby to eat our breakfast. These two things made our stay less enjoyable.
Good 6.5
Pros: The price was fair. Breakfast was decent. Newer hotel.
Cons: We had two experiences with roaches. We advised the front desk each time. One said she would make a note of it the other person at the desk took several minutes to explain the habits of Palmetto bugs in the warm weather. No one came to spray or check on the room. Breakfast could have a little bit more variety.
Excellent 10.0
Pros: Amenities
Cons: N/A
Excellent 8.2
Pros: Loved the facility and staff.
Cons: Distance from Duval...although relatively short 10 min drive.
Fairfield Inn & Suites Key West At The Keys Collection - Key West
Rated #10
8.1
Excellent 8.1
Based on 1,413 reviews
Details
Reviews
C$ 420

Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
10.0
Overall 8.9 Excellent
Based on 13 reviews
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
10.0
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
7.0
Overall
10.0

Excellent 10.0
Excellent 10.0
Excellent 10.0
Excellent 8.0
Excellent 8.0
Excellent 8.0
Good 6.0
Excellent 8.0
Excellent 10.0
Excellent 10.0
Excellent 10.0
Excellent 8.3
Pros: Very convenient to have 2 bedroom 2 bath suite for 2 families for the price of $277 per night. The pool is opened till 10pm which is perfect.
Cons: It might be a little loud since the airport 5 min away. There is no place to have breakfast at the hotel.
Sunrise Suites Resort - Key West
Rated #11
8.9
Excellent 8.9
Based on 13 reviews
Details
Reviews
C$ 414

Cleanliness
8.6
Comfort
8.4
Facilities
8.3
Location
7.7
Overall
8.5
Overall 8.0 Excellent
Based on 2,046 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
8.3
Location
7.7
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.5
Comfort
8.3
Location
7.7
Services
8.3
Staff
8.5
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
6.0
Overall
9.0
Cleanliness
8.8
Comfort
8.5
Facilities
7.8
Location
7.8
Overall
8.1
Cleanliness
8.6
Comfort
8.4
Location
7.7
Services
8.2
Staff
8.6
Cleanliness
8.7
Comfort
8.6
Facilities
10.0
Location
7.8
Overall
10.0
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
7.6
Overall
10.0
Cleanliness
8.6
Comfort
8.6
Location
8.2
Services
8.3
Staff
8.6

Excellent 8.0
Pros: The bartenders and there helpers were great. Breakfast was great.
Cons: We did not get into our room tell 445. The front desk ladies (one of the guys was great) seemed to not understand and clueless. Sad the pool was closed due to someone thinking the barcwas a drive though.
Okay 5.0
Pros: I liked the location I also liked the hotel its self and the staff were very helpful
Cons: We paid extra money to have a balcony and the balcony is actually a walkway for everybody so you don't have chairs or anything to sit out it's not private the other disappointment was the pool was not working while we were there so we were not able to use a pool or hot Tom
Good 6.0
Pros: The lobby was nice.
Cons: I had prepicked my room location and they did not honor that. Our first floor room was very musty smelling. And the pool was out of operation so we had to walk next door to neighboring hotel for pool.
Excellent 8.0
Pros: I did not use the pool, but the breakfast was excellent, so was the service from staff members. Everyone was very helpful, including concierge, which arranged a tour for me.
Cons: The room had a musty smell.
Good 7.0
Pros: I like the staff. They were very friendly and willing to help when asked.
Cons: I would say location. The road noise, plus we had a police chase that ended up right outside our room. Someone crashed through the gate and ran over the cabana and hot tub then hit the pool bar. Need better safety barriers. Especially since the hotel is right on a T in the road.
Excellent 8.0
Pros: Shuttle bus, clean
Cons: Not the fault of the hotel, but a car crashing in the pool area closed the pool and bar area.
Poor 1.0
Pros: Nothing at all I will never come back nor let anyone I know to come here ever
Cons: First I got two beds instead of one that I reserved I couldn't sleep because of the curtons is too clear the outside lights shine's into the room if I didn't drive 5 hrs to come down here I would of go back home I really feel like I got rob
Mediocre 3.0
Pros: There was nothing I like about this I will never stay At that Hilton gardens resort again
Cons: The pool was right next to the busiest road in Key West you couldn't hear anything going on music wise
Excellent 10.0
Pros: We were expecting a free continental breakfast, but your chef/server did give us a free yogurt each morning. The concierge was wonderful. Hotel employee  helped us find fun things to do, got us scheduled for excursions, and was very friendly.
Cons: Earlier check-in would have been more convenient.
Good 6.0
Cons: Person at front desk didn’t focus on getting me checked in. The room charge for me was $--- a night. For some reason I didn’t have to pay the standard parking fee. Can’t believe you charge for parking. The $13.95 for breakfast
Poor 1.0
Cons: Dirt
Okay 5.0
Pros: Pool, bars, restaurants. Food was amazing.
Cons: The floors were really dirty
Good 6.8
Good 7.0
Cons: We booked for 4 adults and only had 2 bath towels. Called the office and was told they was out of towels and they would deliver the next morning at 10 am. I advised we was leaving hotel at 7 and had just arrived and wanted showers. They brought us towels
Mediocre 2.0
Pros: Room nicely updated.
Cons: Staff disheveled and not friendly.
Excellent 9.0
Pros: The proximity of this hotel to restaurants, shopping, and activities was perfect. To add, the property is fairly new and provides nice amenities. The staff was very accommodating and responsive to our needs. Great trip and experience!
Excellent 8.0
Pros: The location was good as and th he staff was excellent
Cons: No
Good 6.0
Pros: Pool Bar was excellent. Staff were very friendly and helpful
Cons: Bathroom had no fan. Got very damp in room
Excellent 10.0
Pros:  
Cons:  
Mediocre 3.0
Pros: The room was nice. But it was nowhere close to what was advertised. The service was very very poor. No shuttle service. No balcony. No towels. No hair dryer. Rude staff. No place to redeem drink tickets. No bartender.
Cons: No shuttle service was made available to me this entire stay. I've had to spend nearly 200 dollars in Lyft fees because of the lack of shuttle. The front desk is unreachable and when you do speak to them they can't communicate in English. And rude
Okay 5.0
Pros: Pool and hot tub were nice.
Cons: Had to pay $15/day for parking when the listing said parking was free. Hotel is right next to the main road, heard traffic all night. Room also smelled musty. Closet/balcony/bathroom doors were all big heavy doors, made room feel dark and dingy
Excellent 10.0
Pros: Quiet even with roosters outside. Nice pool. Staff were accommodating Bonnie st breakfast was very efficient
Cons: No
Excellent 8.5
Pros: Great Pool with Pool Bar. Good locations, just at the entrance to Key West, you can't miss it.
Cons: Houskeeping could have been a little better. First Day, our towels were not changed, which was alright. But we didn't get wash cloths. Also had to use Hand Towel as a bath mat.
Excellent 9.7
Cons: Housekeeping
Excellent 8.0
Pros: Room service. On-site bar. Pool was nice.
Cons: No
Excellent 9.1
Cons: Free parking or breakfast would have been nice.
Excellent 10.0
Pros: Yes greatdrinks a bit pricey 25 dollars for 2 drinks
Excellent 8.0
Pros: Price value
Cons: I slipped getting out of the tub and fell. And was charged for parking when it was listed as free parking
Excellent 8.0
Pros: Room was large
Cons: The fire alarm battery was low do silver white color streamed all night One light in bathroom was out
Excellent 10.0
Pros: Great location, friendly staff, clean rooms in a great area.
Cons: No
Excellent 10.0
Pros: Very nice hotel with great pool area. Had live music at pool from 4-6pm. Hotel too far to walk to tourist spots because it was on farthest end of island but Offered unlimited shuttle Sevice to tourist spots for a reasonable daily fee. Close to airport.
Cons: Offered in room bottles of water for $2.50 each. For price of hotel it should have been free or not offered at all. Grocery store down the street had a case for $5. Exterior landscaping going through renovations but should be up to excellent in no time
Excellent 10.0
Pros: Beautifully decorated; pristine; lovely!! It’s impression WOW!
Cons: No thing to report.
Poor 1.0
Pros: The staff
Cons: It was filthy, sheets, pillows, floor!
Good 6.0
Pros: The room was updated, and the lobby was very nice. The hotel is close to 3 others and you are able to use any of the pools, etc.
Cons: The hotel is far from town. This was our first time to Key West so we didn’t realize that there is only one area that stuff happens, so we might as well have been out in the suburbs. Also the mattress and pillows were not very comfortable. The pool is constantly out of towels. So that is a bit disappointing.
Mediocre 3.0
Pros: It is a completely average 3 star hotel at a 4-4.5 star price.
Cons: Price, and location.
Okay 5.0
Pros: The shuttle to downtown was great!
Cons: My brother in law's was smashed and the hotel didn't have any cameras. When I told them about what happened they did nothing. No apology, no offer to give us a discount for our trouble, NOTHING! Very disappointed in the way they handled the situatio
Good 6.0
Pros: Clean, chic, well position, very kind personnel
Cons: Yes. I've been charge for a additionnal amount that I shouldn't have. The breakfast was included and my credit card was charge with an amount of
Okay 5.0
Pros: It was very clean and bed were comfortable except for the pillows. Location was great too!
Cons: - did not get pool view for the rooms and they spread them far from each other. Uncomfortable pillows. No greeting or aknowlege when we came. No towels for the pool available on the 3 days. Only 3 towels for a room of 4. Many things :(
Okay 4.0
Pros: Very friendly and helpful staff
Cons: My room was on the second floor near the elevator facing the road. Insulation for the rooms is pretty bad. Loud voices in the hall and road traffic kept me up well past midnight.
Good 6.0
Pros: Nothing
Cons: Its way too old for the price we paid..It looks more like a motel
Okay 5.7
Pros: I liked the lobby, pool, and room overall.
Cons: The staff wasn't too helpful, it could have been because it wasn't directly booked with them but through Kayak. I wanted to change from a king size bed to a two bed room but they said they were sold out. However, when walking around the hotel around 11PM I saw plenty of empty rooms with two beds. In addition, I got (initially) charged for drinks I did not have at the pool. Overall it's okay, but I wouldn't book there again unless it was my only option.
Good 7.0
Pros: Fairly new. Free parking.
Cons: There was a tiny nail sticking out of the side of the couch. My mum almost scraped her calf. Staff only apologized and said they'd improve. No free breakfast, no free bottled water. They also charge for shuttle.
Good 6.0
Pros: The breakfast was great. The kids enjoyed the pool and the 3D art was entertaining.
Cons: The room had a bad odor and we found dirty underwear in the room. The manager came in right away and offered us a free breakfast. She was courteous and prompt.
Okay 5.0
Pros: The cleanliness of the room was on point. The bed, the bathroom, and the rest of the room was great.
Cons: I didn"'t like that I couldn't close the blinds. Also the location of the room was facing the street so all night and all day you could hear traffic. I feel if the back door was sealed properly all the traffic noise would have been avoided.
Good 7.0
Cons: Had a muggy smell & u could hear all the traffic passing by. The balcony door needs to be weather stripped to help control the noise.
Mediocre 3.0
Pros: cleanliness
Cons: price and check-in time
Okay 5.0
Pros: Very cold room. After hot day touring around Key West. It was nice come back to a very cold room.
Cons: I was expecting a better view from our room. Dinning room menu very expensive. I felt very unsafe standing on the shower floor,very slippery.
Okay 5.0
Pros: Close to the beach
Cons: Need free breakfast
Excellent 10.0
Pros: Had a great stay the hotel was clean and awesome the pool was very nice and the place was very quiet . Abusutly loved everything . Highly recommended
Excellent 9.1
Pros: Enjoyed the Super Moon of the decade on the balcony...!
Excellent 9.4
Pros: The decor was clean, modern and beautiful The pool look like a picture, the furniture and umbrellas complemented the key west vibe Beds, chair and bathroom look like new, perfect condition and extremely clean
Cons: The price was a bit high so I expected at least to have complementary continental breakfast that other less expensive hotel offered. Extremely late check in and early check out. Check in does not start until 4:00pm.
Excellent 9.4
Cons: Entrance on curved road. Dangerous entry/egress
Good 7.4
Pros: Clean and newly remodeled.
Cons: Twenty dollar cab ride to Duval Street or twenty dollars for shuttle. Hotel is on main road at the entrance to Key West. Road noise was distracting and sleep disruptive from motorcycles and first responders. Long wait for check in not well staffed or prepared with prepaid customers paperwork.
Hilton Garden Inn Key West / The Keys Collection - Key West
Rated #12
8.0
Excellent 8.0
Based on 2,046 reviews
Details
Reviews
C$ 459

Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.0
Overall
7.5
Overall 8.0 Excellent
Based on 355 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.0
Location
8.0
Overall
7.5
Cleanliness
8.0
Comfort
8.0
Facilities
10.0
Location
6.0
Overall
10.0
Cleanliness
7.3
Comfort
6.6
Facilities
7.3
Location
6.6
Overall
7.3
Cleanliness
8.1
Comfort
8.1
Location
8.1
Services
8.0
Staff
8.3
Cleanliness
10.0
Comfort
9.3
Facilities
9.3
Location
7.3
Overall
8.0
Cleanliness
4.0
Comfort
4.0
Facilities
4.0
Location
4.0
Overall
4.0
Cleanliness
8.8
Comfort
8.7
Location
8.2
Services
8.5
Staff
8.6
Cleanliness
8.8
Comfort
8.3
Facilities
7.5
Location
7.9
Overall
7.5
Cleanliness
7.0
Comfort
7.7
Facilities
10.0
Location
7.1
Overall
8.0
Cleanliness
8.8
Comfort
7.8
Location
8.1
Services
7.8
Staff
9.4

Good 7.0
Cons: Room coffee maker had issues with working
Poor 1.0
Pros: This place is noisy and the staff is slow Old property
Cons: Noisy
Excellent 9.0
Pros: My daughter lives right next door so the not only is the property in a great location but also clean comfortable and staff was very friendly!
Excellent 9.0
Pros: Very nice hotel.
Cons: Liked everything
Poor 1.0
Pros: Nothing
Cons: See above. There was nothing to like other than to leave.
Excellent 8.0
Pros: Limited food at the Toasted Coconut was excellent
Cons: Slow elevators, smoking allowed at the pool
Excellent 8.0
Pros: The pool are was very beautiful. The room was spacious and there were some friendly hi mens pecking on the patio door.
Cons: It was not a place to pick for a view of the Gulf..... Also not a beach or swimming in the Gulf....you could sit on the deck and pretend a little.
Excellent 10.0
Pros: Space and cleanliness, free parking. Able to watch my netflix on smart tv.
Cons: No shuttle offered to duval st
Excellent 10.0
Pros: The room is big and comfortable. The swimming pool is clean.
Cons: Possible crocodiles on the small hotel beach.
Excellent 10.0
Pros: Everything
Cons: Nothing
Excellent 10.0
Pros: great
Cons: no
Excellent 10.0
Pros: Great Value
Cons: No
Good 7.0
Pros: Pool, hot tub, good breakfast if you get the upgrade.
Cons: The mini fridge needed some work. Was not sure if it worked properly. Cancellation policies were very rigid.
Excellent 10.0
Pros: Everything from the moment we walked in, the staff made us feel like home. Our room was spotless and location was perfect!!! We definitely will be back. Thank you
Excellent 9.0
Pros: Nice well kept place
Excellent 8.0
Pros: Location, cleanliness and facilities
Cons: The price was high for this hotel.
Excellent 10.0
Pros: In front of the bay, was a nice surprise to see the water from the room.
Cons: It is about a 10 min uber drive from downtown, too far for walking.
Excellent 8.0
Pros: Location and cleanliness.
Cons: Not really.
Poor 1.0
Pros: Nothing
Cons: Nothing. Way overpriced, staff was horrible, pool said it was heated and was not, hot tub barely worked, nothing ever worked in our room. Just a total disappointment. I wish I never stayed there.
Excellent 10.0
Pros: The view was amazing !
Okay 5.0
Pros: The location is good, but the facility needs upgrade. The room smells like chlorine and carpet is really old.
Mediocre 3.0
Pros: It is in Key West
Cons: The room was old and dirty and smelled. The ceiling fan did not work.
Okay 4.2
Pros: Basic room.
Cons: Front desk concierge, Stephanie had an attitude that I reserved a room with an Amex when I don't even own one. I showed her the documents of the confirmation using my MasterCard. She continued to persist that I reserved it with an Amex and this is what happens if you book with a third party site.
Okay 4.0
Cons: The hotel was a dump
Good 7.7
Pros: The rooms are always clean & fresh smelling. The staff are always wonderful.
Cons: The hotel picture was not what the motel ended up being. Also it described it was waterfront when it wasn't. That was disappointing but not the end of the world.
Good 7.4
Pros: The free shuttle into town and the staff there was friendly and very professional.
Cons: Our room was very close to the main street into town which was noisy.
Excellent 9.4
Cons: The leaf blowers outside my window at 8:00 am. Key West is a town where people like to sleep in when they are visiting, the landscaping guys running leaf blowers at such an early hour is not a good thing.
Excellent 10.0
Pros: My wife and I loved the friendly staff; the location; the private courtyard sitting area; the beautiful, lush grounds; the attractive and comfortable room decor along with special amenities and condiments; and the free taxi services to and from special places of interest in the area. My wife and I will certainly seek out Courtyard by Marriott motels on all our future travels, as we could not have asked for a more positive experience.
Excellent 10.0
Pros: Staff was amazingly friendly and helpful. Beds were very comfortable.
Okay 5.1
Pros: Room 103. We had bathroom issues. Toilet did not flush. Bathtub did not drain during shower. Leak of unknown origin over floor and rug. 2 adult travelers. The pool was nice.
Cons: See above. They did give us free breakfast as a compensation. We are looking into a rebate via our online booking site.
Courtyard by Marriott Key West Waterfront - Key West
Rated #13
8.0
Excellent 8.0
Based on 355 reviews
Details
Reviews
C$ 423

Cleanliness
8.4
Comfort
8.4
Facilities
8.2
Location
8.0
Overall
8.5
Overall 7.9 Good
Based on 749 reviews
Cleanliness
8.4
Comfort
8.4
Facilities
8.2
Location
8.0
Overall
8.5
Cleanliness
8.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
8.0
Cleanliness
9.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
8.3
Comfort
8.3
Location
7.9
Services
8.0
Staff
8.4
Cleanliness
9.0
Comfort
9.0
Facilities
9.0
Location
9.0
Overall
9.0
Cleanliness
8.0
Comfort
7.0
Facilities
7.0
Location
8.0
Overall
8.0
Cleanliness
8.2
Comfort
8.4
Location
7.9
Services
7.9
Staff
8.4
Cleanliness
8.7
Comfort
8.8
Facilities
10.0
Location
8.3
Overall
8.0
Cleanliness
8.5
Comfort
8.3
Facilities
9.0
Location
8.0
Overall
9.0
Cleanliness
8.0
Comfort
7.7
Location
8.1
Services
6.9
Staff
8.2

Excellent 8.0
Pros: We had an issue with our room but the staff was great at rectifying the situation. I really appreciated their attention.
Cons: It’s a bit too far from Old Town to walk but the shuttle made up for it, just wish it went more frequently.
Good 7.0
Pros: It is mediocre and for the price, I don’t think it is worth it. I thought the bike is free for Guests to use
Cons: The lobby area
Excellent 10.0
Pros: Breakfast was great, staff was professional and friendly. COVID protocol was excellent!
Cons: More choices added to the menu, but the food was great!
Okay 4.0
Pros: Comfortable beds
Cons: We were placed in a disabled person's room. We are NOT disabled. We didn't have a nice view as requested. We asked for wine and choc covered strawberries to be in the room at check in but that didn't happen either. When I complained to hotel managment, they said "Booking.com did this to you!"
Excellent 10.0
Pros: Everything was good!
Cons: Better view for room
Excellent 10.0
Pros: Working
Excellent 8.0
Cons: Price was excessive for 4 star hotel
Good 7.0
Pros: Breakfast was good location good, shuttle service reliable and timely
Cons: More cable channels including Netflix and have a working hot tub
Mediocre 2.0
Pros: Good breakfast. Ride to. Key west.
Cons: People in room next to us were loud and fighting all night. Tv was at maximum volume for 22 hrs. Did not sleep all night. I think security got involved at some point. Longtime before airport pick up to hotel.
Okay 5.0
Cons: They charged me an additional $28 per day resort fee at checkout.
Excellent 8.0
Pros: The shuttle service
Cons: Staff mistaking orders
Excellent 10.0
Pros: I loved the tiki bar and the bartender he was so informative abour everything especially places to visit and restaurants.
Cons: It could use new front and shower doors
Good 6.0
Pros: Location. Free shuttle every hour to downtown. Room was sanitized before check-in.
Cons: Bad large size mold in the bathroom behind the door. Old type Small TV and power sockets worn out from wear and tear. Very basic breakfast and hotel cost $--- per night few days before new year.
Excellent 8.0
Pros: Clean, friendly staff and location.
Excellent 10.0
Pros: Dog friendly,staff so kind and friendly, cookies really good, location very good. Loved everything.
Cons: Nothing
Excellent 10.0
Pros: The amenities and the pool view from my room was amazing. As well as the bar and swimming pool area are beautiful.
Cons: Nothing at all.
Excellent 8.0
Pros: Rooms were clean and public areas were too
Cons: Breakfast was overpriced for what was served, cold and normally free at Hampton Inn. No special made items. Pool hours were limited, hot tub was closed, and bar hours were limited due to covid.
Mediocre 2.0
Pros: Location.
Cons: I have never stayed at a hotel that made me fear for my health. Stale smell, mildew, and standing moisture on floors. No fitted sheets on bed, meaning we had to be careful not to sleep directly on old mattress. Also, door would not lock securely. Terrible
Excellent 10.0
Excellent 8.8
Excellent 9.0
Pros: Nice, hourly shuttle to town was great
Cons: Seemed a bit worn
Poor 1.0
Pros: Nothing
Cons: The room 466 had mold I mean you can smell it the hallway same. The ac didn’t work at all the whole time we were there. Fleas are in the room my wife and child got bittes all over then from the hotel rooom which we asked to be changed and nothing
Good 7.0
Pros: The excellent bartender at the pool bar and the shuttle service.
Cons: Lack of sit down restaurant service and cable TV selections.
Excellent 9.0
Pros: It was very easy to locate and the staff was great
Cons: No
Excellent 10.0
Pros: great rooms ,great staff, and the extra's clean all around great place.
Cons: having to leave !!
Excellent 10.0
Pros: Employee at the front desk went above and beyond to accommodate me. The room was very clean and COVID precautions were in place. The hotel was also in the perfect location for us.
Cons: Our room did have a musty towel.
Okay 5.0
Pros: Shuttle to downtown area
Cons: Concierge/event staff provided awful customer service - if you want to book an excursion, go directly to the company rather than using the hotel staff.
Mediocre 3.0
Pros: Location
Cons: No personal working there, workers are the best of the hotel but they are only a few in the whole business I am traveling with my son in a weelchair but if I want to change the small room to an adapted roon I will pay more for that...for my thats discrimi
Poor 1.0
Pros: Location.
Cons: Very unclean and very outdated.
Mediocre 2.0
Pros: Location.
Cons: Pool was hot. Not warm...hot. unfriendly staff. Very unclean and extremely outdated rooms.
Okay 4.0
Pros: The location was very good for my business trip.
Cons: Consideration given that we are in COVID conditions. But I had to get my room key reset on 3 occasions. My room was as far from front desk as you can be so I was going to utilize the exit door near my room. It was locked to outside as HK later informed
Okay 5.0
Pros: The room/beds were nice & clean. Shuttle service downtown (included in the resort fee) was very convenient.
Cons: The "free" parking is actually included in the resort fee. Elevator too small for social distancing. Way overrated - far from everything. The restaurant open only for breakfast. The bar is extremely expensive (drinks served in plastic cups, not tasty)
Good 7.0
Pros: The cleanliness and the staff.
Cons: The fire alarm went off at 1:30 in the morning and we had to evacuate with no explanation.
Good 7.0
Pros: The staff was great. Very accommodating and especially nice!
Cons: We had to empty our own trash. The rooms could not be cleaned due to the coronavirus. No fault of the hotel.
Excellent 8.2
Pros: Hourly shuttle to downtown
Cons: More searing available around the pool area
Good 7.0
Cons: check in , room location, condition of room very dated and worn, for --- a night I expect more
Good 7.0
Pros: Staff
Cons: Location too far from Key West
Good 7.0
Pros: The shuttle to and from the downtown area ran regularly and was very convenient
Cons: The quality of the food at the restaurant was poor
Okay 5.0
Pros: The shuttle
Cons: NO SMOKING needs to be enforced!
Excellent 8.8
Pros: Heated pool and very hot hot tub
Cons: Music from pool area was very loud in evening and you need new speakers.
Good 6.0
Pros: Estaba lejos de la playa no tiene vista al mar
Cons: No
Good 6.0
Pros: The free cookies and the cleanliness.
Cons: The noise from the air conditioner- sounded like leaking water all night. The sound from neighbors with adjoining door- it was like the neighbors were in our room. Since this was a 'resort' I would have expected more from the poolside amenities.
Mediocre 3.0
Cons: the altitude of the staff there is poor. they charged us extra fee which was not listed on the website when we booked this room.
Good 7.1
Pros: friendly & helpful shuttle drivers to downtown & staff was friendly &helpful
Cons: you don't get Hilton Honors points even for incidentals when booked through a 3rd party, that was a major fail
Excellent 8.5
Cons: The cabanas seemed to need a little upgraded. Starting to see some wear and tear.
Good 6.8
Pros: Free shuttle to the town Quiet location
Cons: Expensive but its Key West Rooms a little dated Pool is small, but not crowded when I was there
Okay 4.0
Pros: The bed
Cons: Expensive restaurant...$14.95 breakfast buffet with no other option unless you asked. "handicapped room" had no grab bar for getting out of the shower or beside the standard height toilet. Room needed sprucing up. Balcony door often stuck and was hard to open and also there was a three inch high ledge going out the door that was easy to trip over.
Excellent 9.7
Pros: Friendly service,clean room,nice pool.Shuttle to airport
Cons: I didn't have a balcony
Excellent 8.2
Pros: Great location as close enough to everything but enough distance to get out of traffic/congested areas. Room was comfortable and large enough for a family of 4. Grateful for the mini fridge and microwave. Went to grocery store so we could at least have some food in our room. Would stay again.
Cons: Pool water was very warm and located with with hardly any shade. Could have misters out there to help with the extreme heat.
Excellent 9.7
Pros: Pool area, rooms, clean.
Excellent 8.2
Pros: Employees were very professional.
Cons: Air conditioning inside rooms are very noisy. Asked the front desk about that with response all rooms are like that. Needs some attention to fix that problem.
Excellent 10.0
Pros: The beds are super comfy. The food from room service was great.
Good 7.7
Cons: Floor level. Could not use.
Excellent 10.0
Cons: Reserved 2 rooms but when checking in the hotel showed only 1 room was reserved. Hotel staff had to scramble to accommodate us.
DoubleTree Resort by Hilton Grand Key - Key West - Key West
Rated #14
7.9
Good 7.9
Based on 749 reviews
Details
Reviews
C$ 425

Cleanliness
8.1
Comfort
8.0
Facilities
8.8
Location
8.0
Overall
8.5
Overall 7.8 Good
Based on 1,119 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
8.8
Location
8.0
Overall
8.5
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
5.0
Comfort
7.0
Facilities
7.0
Location
6.0
Overall
4.0
Cleanliness
8.0
Comfort
7.8
Location
8.0
Services
7.9
Staff
8.3
Cleanliness
10.0
Comfort
10.0
Facilities
9.3
Location
9.3
Overall
10.0
Cleanliness
8.7
Comfort
8.5
Facilities
8.5
Location
8.0
Overall
7.7
Cleanliness
8.3
Comfort
8.2
Location
8.1
Services
8.1
Staff
8.7
Cleanliness
8.1
Comfort
8.1
Facilities
9.3
Location
8.0
Overall
9.3
Cleanliness
8.2
Comfort
8.2
Location
8.2
Services
7.7
Staff
8.7
Cleanliness
8.1
Comfort
8.0
Location
8.0
Services
8.2
Staff
8.0

Excellent 8.0
Pros: Everything other than location.
Cons: Location, it is very far from Mallory square and Duval street, where the fun is. Also, it is a little pricey.
Excellent 10.0
Pros: Exceptional stay with a room close to the pool. We liked the bar area and enjoyed a bite to eat making it a relaxing first night. It was so convenient to schedule Key West attractions there in the lobby.
Excellent 10.0
Pros: The kindness of the staff. Unbelievably kind
Cons: Room's floor was dirty but someone came in to clean immediately and was super kind
Good 7.0
Pros: Very clean! Grab and go breakfast was more substantial than others.
Cons: Pool temperature was unacceptable! Too cold even for the grandkids!
Excellent 8.0
Pros: The pool, tiki bar, and breakfast areas were all very nice. The staff was helpful. Our room was comfortable and updated. The location was safe and convenient to a beach as well as an easy travel to downtown.
Cons: Not the hotel's fault, but there was a wild rooster living in the shrubbery by the parking lot and it would start crowing at 4am. Bring ear plugs! The hotel imposed a $25/night resort fee for shuttles which wasn't disclosed when we were booking.
Excellent 10.0
Pros: The staff
Cons: Not at all
Excellent 8.0
Pros: Bed was comfortable, room was a good size and the pool was well kept. Also the shuttle was still running hourly which took you right into the Duval area.
Cons: Only issue with the hotel was Covid related. We booked because it said full hot breakfast. Now a frozen breakfast sandwich, coffee, milk, yogurt, granola bar and fruit. This was the main reason we booked. Also house keeping if requested otherwise none.
Mediocre 2.0
Pros: Location
Cons: Lack of Cleanliness. The hotel overall is dirty but our room was super dirty. Someone's hair were all over the bathroom.
Poor 1.0
Pros: Nothing
Cons: Worst! There isn't a resort fee in it's website, however after leaving I have been ex-charged resort fee,furthermore Free WiFi also was charged . The hotel is ugly one I have never met.
Good 6.5
Pros: Breakfast was fantastic
Cons: Pool was way too cold for swimming. I doubt that it was heated at all! I booked this hotel because of the heated pool!
Excellent 8.0
Pros: Excellent breakfast buffet.Large variety of healthy options, not just doughnuts and danishes
Cons: I reserved a suite with a king bed and pullout sofa over 3 months ago but when i checked in I was told there were no rooms available and I was given a very small room with 2 very small beds-not very romantic!
Excellent 10.0
Pros: It's our second time staying here and we loved our stay. It's on the north side of the key but only an 8 min drive to Duval. The staff was attentive and the pool is a nice size and always maintained. The rooms are spacious with comfortable beds, fridge, microwave, coffee machine, and ironing supplies--all you can need! The price for value is what keeps bringing us back. It's on the more affordable end, especially during non-peak weekends. Parking is free and they also don't have resort fees, which is a huge plus. Incidental hold was only $20/night as well. Overall great experience!
Cons: It can be a bit noisy as the rooms aren't too sound proof. We were awaken both days by people in the next room or in the hallway.
Good 7.1
Pros: The hotel definitely met our expectations. the facilities and rooms were impeccably clean. The room was a nice size and the bed was very comfortable. Location is perfect for families and couples looking for a quiet and relaxed stay.
Cons: The staff's customer service was extremely underwhelming. Front desk agents were sweet but very young and it reflected in the level of service and professionalism expected in the hospitality industry. Housekeeping had the worst attitudes anytime we requested anything as if we were inconveniencing them, they would scoff at any question! We were running a little late to the complimentary breakfast but willing to grab anything still out—the lady picking up literally pulled baskets of bagels away from us and rolled her eyes when we asked where we can could find cream cheese. I was shocked at how ugly her attitude towards us was when we are guests spending A LOT of money to stay at their locations and were very respectful towards her.
Excellent 10.0
Pros: The pool area was beautiful . It made you feel as if you were in the islands. There was plenty of comfortable seating including cabana style loungers to enjoy. All the staff helpful and pleasant . At the breakfast buffet the staff walked around to refill coffee, clear your tables and offer newspapers. There was plenty of free parking on site and rentals of motor bikes and bicycles.
Excellent 8.8
Pros: location and breakfast was pretty good...
Cons: the room was a little warm for me...i set the thermostat to 68 degrees and the temp never dropped below 73 degrees...
Excellent 10.0
Pros: Room was clean, comfortable and fully equipped with necessities.
Good 6.8
Pros: Continental breakfast is always a great way to start off your day at any hotel, wished the selection was better but at least the coffee was always hot. Beautiful pool area lots of seating but the tiki bar's food selection was also a bit limited. A lot of people were receiving noise complaints at the pool and rooms at 2 PM.... Its Key West so if you're planning on wanting peace and quiet you should probably stay in Marathon, and not blame the hotel for your poor choice in vacation destination...
Cons: Parking is quite a problem at this location and forcing some people to park in random lots nearby, which is never a good idea in the Keys. The ice machines never seemed to be working well. The rooms are also very small, actually uncomfortable for 4 people to be in a room with two double beds. Most likely would stay here again, but not my first choice.
Fairfield Inn & Suites by Marriott Key West - Key West
Rated #15
7.8
Good 7.8
Based on 1,119 reviews
Details
Reviews
C$ 356

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