Laredo car rentals

Cons: When I showed up the pick up the car. The woman (who barely spoke english- i understand it's primarily a speaking spanish clientele at this location) was not able to pick up my reservation. (WHICH HAS ALREADY BEEN CHARGED). Instead she just made a new reservation and CHARGED ME FOR THIS NEW ONE. So now i've paid TWICE. Dealing with credit card companies right now to dispute second charges. UNBELIEVABLE

Cons: Line to pick up the car

Cons: Never rented from this location and directions to the car were less than explained. Told if I get back early, the price was prorated but on return they told me "no" and asked me if I wanted to keep it for a few more hours--- uh no, and then I explained my pick up experience- they quickly gave me credit for 3 hours early return. Better drop off than pick up.

Cons: No complaints!

Cons: I had a free double upgrade that I was planning on using to accommodate all my children but when I tried to use it I was told that they did not have any vehicles available. I did not get the vehicle I expected, I was not able to use my double upgrade and my family was not comfortable in the tiny car

Cons: THE LADY WHO HELPED ME SHE RAN MY CREDIT CARD TWICE AND GOT IT DECLIND AND I HAD TO WAIT ANOTHER DAY TO GET MY CAR AND FIX A BUNCH OF ERRORS WITH MY BANK

Cons: No one was at the pick up location. I had to wait 30 minutes for someone to show up

Cons: Old cigarette smell car i have 2 small kids that are smelling this ugly smell

Cons: About 4 hrs driving the panel showed to check with dealer maybe change oil????