Worst night sleep - don't waste your time or money
That we only stayed one night.
The room was too small to move in (and we paid for an upgraded lake view). The shower water intermittently changed hot to cold. The carpet was old and stained, dirty scuff matks all over the walls, and the internet was spotty. We also dealt with noise problems. Four large families, who were patrons of the hotel, were all yelling at each other outside our window late at night and their children were screaming for well over an hour. Called the night staff, nothing was done. Then later found them on our floor running up and down the halls till 2:30am. We tried to have a word with the patrons but they did not care. The night staff, who are located at their partner hotel across the street, gave no apologies nor recognition to the event and after our 4th request finally walked over and asked the large group to go into their rooms. Terrible, terrible night for way, way too much money. Use the money to upgrade your hotel. It's cleaner and better dated at a hostel.
Beware - Villa Toscane is closed and you are actua
Hotel has good amenities and location but deception is not appreciated.
Visiting Montreux, we were specifically looking to stay in a historic building. Upon arrival, we were surprised to see a what looked like a deserted hotel. Dragging the baggage around, we circled it trying to find an open door - then we found a note saying that the reception is located in Royal Plaza across the street. There we went and were informed that Villa Toscane is closed - but not to worry, we were getting "upgraded" to a room in Royal Plaza. Despite its creepy exterior, Royal Plaza is decent inside, although I have no idea where they get a 5 star rating... Having asked if they get many people like us, they said at least 5 today, although the false advertising didn't seem to concern them. Strange situation.
With a stay at Villa Toscane, you'll be centrally located in Montreux, within a 10-minute drive of Freddie Mercury Statue and Swiss Alps. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Based on 763 reviews
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