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The staff is quite friendly. The sauna is good, though it could be hotter.
The rooms certainly need redecorating. Water from the shower tends to flood the hall (and you're warned to prevent it from doing so).
Good location. Nice restaurant with occasional live music. Helpful staff. Clean.
The room (a double) was a bit too small for two. The shower needs some repairs but generally OK.
Good location, not expensive, very nice staff, the grill-bar smelled good, though we did not try :) the hotel has a sauna area witha tiny swimming-pool which you can reserve for a couple of hours which might be wonderful for a big company...
as far as I understood, some rooms are renovated, some - not. we stayed in the budget part. The shower is not really very comfortable, however, in general, I liked the hotel - ok to stay for a day or two whwn you are not spending much time inside.....
Not much apart from helpful staff late at night
Too much to list, but mostly spending 2hrs looking for the f***ing place
I found the hotel cosy even if the outlook is not very promising. Normally people in Narva-Joesuu do not speak different languages very well. This time there was a student employee who spoke very good English.
The weather was very hot and of course lack of air-conditioning is a minus.
Policies vary by room type and provider.