The sink in the kitchenette didn’t work.
3 stars
Embassy Suites by Hilton Crystal City National Airport
Photos of Embassy Suites by Hilton Crystal City National Airport
Overview
Embassy Suites by Hilton in Arlington, VA could be a solid choice for any traveler. Those who are coming to the area on business, as well as those who are traveling for a vacation with the family, will find the accommodations welcoming. The property features only suites, and it has a convenient location to reach many popular destinations in and around Arlington, including those in D.C. This property is nonsmoking.
Travelers who need to have some added space compared to traditional hotel rooms can appreciate the larger size of these suites. There are one and two-bedroom suites, which have many room amenities to make the guests comfortable. Some of those amenities include air conditioning, refrigerators, coffee and tea making facilities, microwaves, TVs, and private bathrooms.
Embassy Suites by Hilton in Arlington offers a range of property amenities, as well. It has a complimentary shuttle to DCA Airport, Crystal City, and more. There is a free cooked to order breakfast and drinks and snacks at the Evening Reception. In addition, the property as a 24-hour front desk, meeting rooms, conference space, and a fitness facility.
One of the benefits of the property is the location. Those travelers who choose to stay at the locale will find that they are just a few blocks from the shops at Crystal City and Fashion Centre at Pentagon City. They are also only a couple of miles from the business district in D.C. Travelers will be close to a range of places to dine, too, such as the Paramount Café and Potomac Bar & Grill.
Latest deals for Embassy Suites by Hilton Crystal City National Airport
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Embassy Suites by Hilton Crystal City National Airport
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Coffee machine
- Free airport shuttle
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Dining
- Packed lunches
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Allergy-free room
- No smoking
- Designated smoking area
General
- Family rooms
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Family friendly
- Kids meals
- Kid-friendly buffet
- Complimentary breakfast
Parking and transportation
- Parking
- Free airport shuttle
Health and safety
- Daily housekeeping
- Safe
Bathroom
- Hairdryer
Workspace
- Desk
Things to do
- Gift shop
Fitness
- Fitness centre
Spa
- Spa
Reviews of Embassy Suites by Hilton Crystal City National Airport
8.5
Very good
1156 verified ratings
Wonderful
654
Very good
177
Good
132
Okay
53
Fair
47
Mediocre
32
Poor
61
Summary of reviews
Guests say
Guests appreciated the hotel's location and spacious rooms, but many expressed dissatisfaction with cleanliness issues, high parking fees, and misleading information about amenities. While some enjoyed the breakfast and happy hour, others faced problems with room conditions and staff attitudes.AI-generated from customer reviews
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Score by provider
8.4 out of 10
7 reviews
All reviews
Light in the room and furniture maintenance
Cons (-) More water bottles for Honors members.
Pros (+) Embassy is our regular stay at hotel
Cons (-) Rooms were a little outdated.
Pros (+) I enjoyed my stay at this hotel! Upon arriving, the staff was nice & welcoming. The suites are very spacious, clean and a great value. Breakfast can't be beat! Everything you could want and free. I would definitely book here again.
Cons (-) Parking was expensive at $30 a day, but all of the hotels in the area have a similar charge. On weekends, park in the street for free.
Pros (+) Excellent Stay. The breakfast and evening receptions were very nice. The complimentary shuttles to the Metro Stations and the Airport were very beneficial.
Pros (+) Excellent customer service, everyone was really friendly and helpful. Room was clean. Tons of options in the breakfast buffet. 1 block from Whole Foods, 2 blocks from coffee shop, 3 blocks from Metro and Pentagon Mall
Cons (-) My only area of improvement would be having cleaning staff stay on top of picking up food trays (garbage) from the hallways. I didn't enjoy walking by plates of old food. Seems like they sat out there longer than they should have.
Pros (+) Our stay was wonderful. The room was clean and had plenty of space. The complimentary made to order breakfast and happy hour were our favorite features. All the staff was accommodating and went out of their way to make us feel welcome and appreciated. The front desk concierge approached our young son and engaged in conversation as well as gave him some m&m. He was tickled to have someone be so kin...
Cons (-) The parking garage never accepted our room key to open the door and we had to contact the front desk for assistance each time we entered or exited the garage.
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Cons (-) Hallways on upper floors were vacuumed of trash for 3 days. Thermostat in my room didn't work even after 2 repair visits. Happy hour has great free drinks, but snacks were celery sticks and mustard - really! Embassy suites used to be very clean, flawless execution, and great snacks as well as great drinks. If they went back to that, they would go from good to excellent. Even with their present fla...
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Location
1393 South Eads Street, Arlington, VA 22202
What's nearby
- Drug Enforcement Administration Museum0.6 km
- The Pentagon1 km
- National 9/11 Pentagon Memorial1.1 km
- Fort Runyon1.1 km
- United States Air Force Memorial1.3 km
- Abingdon Plantation1.4 km
- Fort Jackson Virginia1.5 km
- Arlington Farms2 km
- Arlington National Cemetery2.3 km
- Women in Military Service for America Memorial2.6 km
- Tomb of the Unknown Soldier2.6 km
- Civil War Unknowns Monument2.7 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Embassy Suites by Hilton Crystal City National Airport
Low season | December |
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High season | January |
Average price (weeknight) | C$ 175 |
Average price (weekend night) | C$ 207 |
When to book a room at Embassy Suites by Hilton Crystal City National Airport
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in ArlingtonGood to know
Value for money | 8.1 |
|---|---|
Distance to downtown | 0.7 km |
Nearest Airport | Washington, D.C. Reagan-National |
Distance to airport | 1.8 km |
Everything you need to know for your stay in Arlington
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