Cons: Did not pick up our car so did not go to Palm Harbor office.
5 Feb 2017
Pros: car comfortable
10 Apr 2017
Pros: Very polite staff...efficient too!
20 Aug 2017
Why Pay Insurance?
Pros: The car was great to drive for the first day
Cons: I purchased insurance from Budget. I was hit the second day and affer 5 days of trying to contact Budget I give up. The rear bumper has been hanging off the car for 5 days now and can't get anyone on the phone to help. Terrible customer service.
5 Feb 2018
Great Customer Service—Lousy Car
Pros: The gentleman who waited on me in Palm Harbor was extremely friendly and competent. I left the place smiling.
Cons: The car was only filled halfway, which I didn’t notice until halfway down the road. I returned it filled completely. Also, someone must have smoked in the car at some point, and the stuff that was used to mask the smell was sickening.
Pros: The local staff is great and the car was fine.
Cons: I have signed up twice for the Avis Wizard program. It never goes through. I have called and gotten help fixing whatever is wrong with me signing up for it and then it isn't fixed. The perplexed local shop keep is worried that I will take my business else where. He tries to get the home office to fix it then and there - but I don't have time - I am trying to get on the road for business. I have had the same issue with Budget Fast Break. I can't ever sign in and get the deals I should be getting. So I do end up renting from Enterprise and Hertz.
15 Nov 2016
Pros: Reasonably priced and was quick and easy to pick up and drop off the car!
Cons: Took a bit longer than expected to get into the computer and put all the info in, since I did a lot online.
24 May 2017
Pros: I liked the flexibility, the friendliness, and professional service I received.
In addition the the overall service, I also found the "user-friendly" site that KAYAK has in place. Thank you for your service