Some upgrades were missing...
The hotel staff were all extremely accommodating and polite. We were placed into a regular king room instead of a suite as booked and were immediately switched to the proper room type. The suite was large and spacious. The hotel overall appeared to be recently renovated with the exception of a few spaces (see what we didn't like below). Breakfast was very good (and complimentary).
While most of our suite seemed to be new/recently renovated there were a few glaringly obviously places that were overlooked. The king sized bed in our suite was pretty well worn & extremely soft. My husband and I definitely felt like we were sinking towards the center. We had "okay" nights of rests; not bad, could have been improved with newer/better quality mattress. Also, the bathroom in our suite, while clean, aesthetically appeared to be about 20 years old. Floral wallpaper, dated shower head... It looked as if they renovated the room and the only thing done in the bath was putting up a new shower curtain.
A great place to stay while in Columbus
My wife and I were a bit surprised at the quality of the room. It is clearly designed for the comfort of a business traveler, but the room design had a luxury feel that we fully enjoyed while on vacation. The bathroom is amazing. Don't know why other hotels haven't thought of making their larger.
Nothing. It was a great place to stay.
Staff was great, room was clean and spacious. Kids enjoyed the pool. Breakfast was great with options for everyone
I loved the room layout and furniture. The pool and hot tub combination were nice. The complimentary breakfast was filling with lots of options. The staff was polite and professional; both check in and check out were fast and simple.
I didn't like that you can only enter the hotel from one direction due to a long island in the middle of the road near the main entrance. Also parking can be problematic if the hotel is booked. Otherwise there is sufficient parking for all.
The Hampton Inn & Suites Columbus Polaris hotel in Columbus, Ohio is located one mile east of Polaris Fashion Place Mall featuring over 150 specialty stores; many are brand new to Columbus. The hotel is located just 15 minutes from exciting Downtown Columbus as well as Port Columbus International Airport. Hampton Inn & Suites Columbus Polaris hotel is adjacent to Quest business center, a premier conference and meeting center. The Hampton Inn & Suites Columbus Polaris hotel offers 117 guest rooms and suites with complimentary high-speed Internet access, wired and wireless in every guestroom. Whether traveling for business or pleasure, our guests enjoy amenities which include our complimentary On the House hot breakfast, in-room coffee maker, hair dryer, LCD High-Definition TV with full cable, indoor pool and whirlpool and 24-hour on-site fitness center. When you stay at Hampton Inn & Suites Columbus Polaris hotel, you can also experience: Arena District - a fun upscale area with unique shops, dining and entertainment, Columbus Crew Stadium - a professional soccer stadium, Famous Murfield Village, Home to the Murfield Golf Tournament, Ohio State University, Home of the OSU Buckeyes, Ohio State Fairgrounds and Expo Center, Home to the Ohio State Fair, Nationwide Arena, Home to the Columbus Destroyers Arena Football and Columbus BlueJackets professional hockey team, Famous Columbus Zoo and Aquarium, Home of Jack Hanna German Village, The Ohio Historical Society, COSI - Center of Science and Industry, Jerome Schottenstein Center, Easton Town Center - shopping, dining and entertainment, Polaris Fashion Mall - shopping, dining and entertainment. Hilton HHonors Points and Miles are awarded for all qualifying stays and our 100% Hampton Guarantee is always in effect when staying at any Hampton Inn hotel. We love having you here at the Hampton Inn & Suites Columbus Polaris hotel in Columbus, Ohio!
Based on 576 reviews
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