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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a great spa on the property, a magnificent setting for a fairytale experience, and a photographer's paradise. Additionally, there are beautiful, luxurious rooms with a great sea view.
Is the hotel's location convenient for exploring nearby attractions?
The hotel is located high on a hill, providing a beautiful secluded yet easy to reach location overlooking Dalian Bay and Xinghai park to the South, featuring picturesque mountains to the North. It's also near Xinghai Square, Dalian Forest Zoo, and LaoDong Park.
What can guests expect from the hotel's dining options?
The hotel offers an amazing breakfast with a good choice of high-quality fresh food, extremely cozy beds, and incredible views from the room. The Zhen Bao restaurant and buffet lunch are highly recommended.
How is the hotel's cleanliness and maintenance?
While the hotel provides a magnificent setting and luxurious rooms, some guests have mentioned small cleanliness issues, such as dust in the bathroom and room, as well as a leaky bath. However, the hotel promptly addressed a minor issue with a bathroom sink seal.
What are the hotel's customer service and staff like?
The staff at the hotel are very friendly and helpful, and the service is great. They cater to guests' needs and deliver a one-of-a-kind experience. However, some guests have suggested the need for more staff to speak and understand English.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned the spectacular views from the rooms, especially those facing the sea. Consider booking a room with a sea view for an enhanced experience.
Consider Low Season Visits
Guests recommended visiting in October, the low season, to avoid crowds and enjoy a more peaceful stay.
Explore Nearby Attractions
The hotel's proximity to Xinghai Square, Dalian Forest Zoo, and other attractions makes it convenient for guests to explore the area. Take advantage of the hotel's location for easy access to these sites.
Be Mindful of Language Barriers
Some guests noted the need for more English-speaking staff. It's advisable to be patient and consider using translation apps or basic Mandarin phrases for smoother communication.
Check Room Facilities
Prioritize checking the functionality of room facilities upon arrival to ensure a comfortable stay. Some guests reported issues with hot water, room temperature, and maintenance, so it's essential to address any concerns promptly.
Enjoy the Spa
Many guests praised the hotel's spa facilities. Consider indulging in a spa treatment during your stay for a relaxing experience.
Consider Transportation Challenges
Guests highlighted that the hotel's hillside location can pose challenges with the buggy shuttle service. Be prepared for potential delays and consider this factor when planning your daily activities.
Appreciate the Hotel's Design
Guests were impressed by the hotel's architectural design and internal features. Take time to explore and appreciate the unique design elements throughout the property.
Take Advantage of On-Site Facilities
The hotel offers a range of facilities, including a gym, pool, and steam room. Make the most of these amenities to enhance your stay.
Check for Personal Touches
Some guests mentioned a lack of personal touches in the rooms, such as fruit or detailed cleanliness. Consider communicating your preferences to the staff for a more tailored experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
The Castle Hotel, a Luxury Collection Hotel, Dalian is located at No. 600 Binhai West Road in Shahekou, 4 km from the centre of Dalian. Xinghai Square is the closest landmark to The Castle Hotel, a Luxury Collection Hotel, Dalian.
Check-in time is 3:00 PM and check-out time is 12:00 PM at The Castle Hotel, a Luxury Collection Hotel, Dalian.
Yes, The Castle Hotel, a Luxury Collection Hotel, Dalian offers free Wi-Fi.
Yes, The Castle Hotel, a Luxury Collection Hotel, Dalian offers free parking.
The Castle Hotel, a Luxury Collection Hotel, Dalian is 10.2 km from Dalian. The Castle Hotel, a Luxury Collection Hotel, Dalian is 145.4 km from Yantai Penglai Intl.
Yes, The Castle Hotel, a Luxury Collection Hotel, Dalian has a pool on-site.
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