Arcade not in order and hot tub dirty. Pool nice.
Room wasn't ready by 4PM - listed check in. Desk clerk said she would call us but didn't and we came back 3 times before it was ready after 5PM. Manager made inference that if we would have booked through Ramada instead of online service it probably would have been ready.
1. They were rude and complained about us booking the hotel on Kayak. On the phone they quoted $123.00 so I got it on KAYAK for 84$. However our receipt said 67$. They put a cash hold on our credit card and I have to wait 5-6 days for them to take it off. 2. very old, carpets threadbare, tub, toilets and sinks stained, heavy mold smell. 3 I would rate the hotel at 1 star, even being charitable, maybe 1 and !/2 at most.
Refresh at this Ramada Grayling Hotel and Conference Center located off Interstate 75 next to Grayling Golf Club, at the western edge of Huron National Forest. AuSable and Manistee Rivers are minutes away. Relax at this full-service hotel with complimentary wireless Internet access, free hot breakfast, indoor recreation area, pool and kiddie pool, hot tub, game room, large-vehicle parking, fitness center, meeting and banquet space, catering services and business center. Enjoy a delicious meal at the on-site restaurant, AuSable Grill and Lounge. For hours of operation, please contact the property. Guest room amenities include coffee-maker, desk and hairdryer. Suites and handicapped-accessible rooms are also available. Pets are welcome at this smoke-free lodging. There is no charge for children 17 and under with an adult.
Based on 549 reviews
Policies vary by room type and provider.