Shangri-La Hangzhou

4 stars
8.0
Very good
based on 621 reviews
621 reviews
78 Beishan Road, Hangzhou 310007, China
78 Beishan Road, Hangzhou
+86 571 8797 7951
Tue 17/11
-
Wed 18/11
2 guests, 1 room
Lobby
Banquet hall
Restaurant
Outdoors view
Outdoors view
Other
Living room
Living room
Bedroom
Bedroom
Bedroom
Bedroom
Bedroom
Other
Living room
Bedroom
Bedroom
Bedroom
Other
Outdoors view
Banquet hall
Outdoors view
Other
Bedroom
Outdoors view
Lobby
Building
Other
Bedroom
Outdoors view
Bedroom
Bedroom
Outdoors view
Outdoors view
Building
Patio
Outdoors view
Other
Other
Other
Other
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

This hotel features 2 restaurants, a health club, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Shangri-La Hangzhou offers 198 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually decorated. 37-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily. Recreational amenities at the hotel include a health club. Children under 12 years old are not allowed in the swimming pool without adult supervision. The recreational activities listed below are available either on site or nearby; fees may apply.
8.0
Very good
621 reviews

Latest deals for Shangri-La Hangzhou

Tue 17/11
-
Wed 18/11
Deals from
C$ 147
•Cheapest rate per night
Compare prices for Superior Room, King room and 15 more Shangri-La Hangzhou deals.
Superior Room, bed type unknown
C$ 147
nightly with fees
King room, bed type unknown
C$ 153
nightly with fees
King room, 1 king bed
C$ 162
nightly with fees
Superior Room, bed type unknown
C$ 164
nightly with fees
Superior Room, bed type unknown
C$ 165
nightly with fees
Queen room, bed type unknown
C$ 167
nightly with fees
King room, 1 king bed
C$ 167
nightly with fees
Superior Room, bed type unknown
C$ 179
nightly with fees
King room, 1 king bed
C$ 224
nightly with fees
Double room, 1 twin bed
C$ 262
nightly with fees
King room, bed type unknown
C$ 331
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Shangri-La Hangzhou

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking
  • Business centre
  • Flat-screen TV

Reviews of Shangri-La Hangzhou

8.0
Very good
621 verified ratings
Wonderful
240
Very good
101
Good
122
Okay
48
Fair
69
Mediocre
29
Poor
12

Summary of reviews

Guests say
Guests overwhelmingly praised the hotel's excellent location near West Lake, making it convenient for sightseeing and local attractions. Many appreciated the friendly and helpful service, especially from housekeeping and club staff. However, several guests noted that the hotel and its facilities are dated, with issues such as old carpets, worn-out hardware, and a need for renovation. Cleanliness concerns, including musty smells and aging decor, were also mentioned. Despite these drawbacks, the location and service stood out as highlights for most visitors.
AI-generated from customer reviews
Location10 out of 10
Service7.5 out of 10
Cleanliness2 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

Location

78 Beishan Road, Hangzhou 310007

What's nearby

  • Hangzhou Botanical Garden0.5 km
  • Zhejiang University Yuquan Campus1.5 km
  • Yellow Dragon Sports Center1.7 km
  • Baochu Pagoda1.8 km
  • West Lake1.9 km
  • Leifeng Pagoda2.6 km
  • China National Tea Museum2.7 km
  • Jingci Temple2.7 km
  • Wulin Square3.2 km
  • Hangzhou Theatre3.4 km
  • Lingyin Temple3.7 km
  • Hangzhou Zoo4.3 km

Policies

Check-in/Check-out

Check in anytime after 2:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Shangri-La Hangzhou

Which month has the cheapest rates at Shangri-La Hangzhou?

The cheapest month to stay at Shangri-La Hangzhou is January, with an average nightly rate of C$ 151. The most expensive month is October at C$ 296 per night.

What is the cheapest day to book Shangri-La Hangzhou?

The cheapest day to book Shangri-La Hangzhou is Tuesday, with an average nightly rate of C$ 152. The most expensive day is Saturday at C$ 300 per night.

FAQs when booking at Shangri-La Hangzhou

  • Where is Shangri-La Hangzhou located?

    Shangri-La Hangzhou is located at 78 Beishan Road in City Centre, 5.2 km from the centre of Hangzhou. Hangzhou Botanical Garden is the closest landmark to Shangri-La Hangzhou.

  • When is check-in time and check-out time at Shangri-La Hangzhou?

    Check-in time is 2:00 PM and check-out time is 12:00 PM at Shangri-La Hangzhou.

  • Does Shangri-La Hangzhou offer free Wi-Fi?

    Yes, Shangri-La Hangzhou offers free Wi-Fi.

  • Does Shangri-La Hangzhou offer free parking?

    Yes, Shangri-La Hangzhou offers free parking.

  • How far is Shangri-La Hangzhou from the airport?

    Shangri-La Hangzhou is 29.1 km from Hangzhou. Shangri-La Hangzhou is 101.5 km from Jinhua Yiwu.

  • How does KAYAK find such great Shangri-La Hangzhou hotel deals?

    KAYAK scours the web for all room deals available at Shangri-La Hangzhou in Hangzhou and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Shangri-La Hangzhou and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Shangri-La Hangzhou.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
68% cheaper
MyFeel Hotel (West Lake in Hangzhou West Lake Scenic Area)
0.15 kmRestaurant, Bar/Lounge, Room serviceC$ 50+
85% cheaper
Manzao Apartment
0.21 kmRoom service, Free Wi-FiC$ 23+
4-star hotel
64% cheaper
Nost algia S Hotel Hangzhou West Lake
9.1 Excellent (78 reviews)0.26 kmFitness centre, Restaurant, Room serviceC$ 56+
5-star hotel
The Silk Lakehouse, Shangri-La Hangzhou
9.7 Excellent (19 reviews)0.46 kmIndoor pool, Fitness centre, RestaurantC$ 721+

Cheapest

See cheapest stays in Hangzhou
85% cheaper
Manzao Apartment
0.21 kmRoom service, Free Wi-FiC$ 23+
2-star hotel
84% cheaper
Hangzhou jiangnanmingzhu hotel
0.94 kmC$ 24+
2-star hotel
82% cheaper
Xia Mu Homestay (West Lake Lingyin Branch)
0.95 kmC$ 27+
2-star hotel
82% cheaper
Awuka Guesthouse
1.01 kmRestaurantC$ 27+

Most recommended

See most recommended stays in Hangzhou
5-star hotel
Qiushui Villa
10 Excellent (1 review)1.02 kmRestaurant, Bar/Lounge, Room serviceC$ 2,103+
5-star hotel
The Silk Lakehouse, Shangri-La Hangzhou
9.7 Excellent (19 reviews)0.46 kmIndoor pool, Fitness centre, RestaurantC$ 721+
5-star hotel
Four Seasons Hotel Hangzhou at West Lake9.6 Excellent (349 reviews)1 kmIndoor pool, Fitness centre, RestaurantC$ 919+
4-star hotel
64% cheaper
Nost algia S Hotel Hangzhou West Lake
9.1 Excellent (78 reviews)0.26 kmFitness centre, Restaurant, Room serviceC$ 56+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.9
5.2 km
Hangzhou
29.1 km

More options for your stay in Hangzhou

Complete your trip to Hangzhou

Flights to Hangzhou
Hotels in Hangzhou