Value for money
Distance to city centre
Distance to airport
|"Free minibar was a nice bonus."||(in 5 reviews)|
|"Comfortable and staff are friendly."||(in 49 reviews)|
|"Food in the restaurant was fantastic!"||(in 17 reviews)|
|"Room was diffifult to find."||(in 33 reviews)|
|"Not good service at restaurant."||(in 7 reviews)|
|"The restaurant in the hotel"||(in 7 reviews)|
|spacious room||in 178 reviews|
|needed a room||in 159 reviews|
|airport shuttle only runs||in 135 reviews|
|close to the airport||in 128 reviews|
|free shuttle||in 112 reviews|
|friendly staff||in 104 reviews|
|good breakfast||in 94 reviews|
|airport to the hotel||in 85 reviews|
|food was not good||in 60 reviews|
|comfortable bed||in 53 reviews|
|good restaurant||in 53 reviews|
|room service||in 43 reviews|
|complementary beverages||in 23 reviews|
|great parking||in 22 reviews|
|early flight||in 18 reviews|
|free minibar||in 10 reviews|
|vr||in 9 reviews|
|brussels||in 7 reviews|
|late check||in 6 reviews|
|tv remote||in 2 reviews|
Proximity to the airport; standard room of expected quality
I had a mild food infection (I only had eaten there) after eating mussels and fries with sauces at the bar. The halls weren't very clear.
Very close to the airport, free shuttle, clean, modern, nice restaurant and bar. Train station is near by .
Hotel is located in the middle of business park.
Great hotel close to the airport. 30-40 Euro taxi ride to town. Staff is great in the bar area. Nice service and food is well done.
Carpets not the best of shape. Could be cleaned. Taxi service is a bit slow. If you need to be somewhere at a certain time, I would book the taxi the night before.
Brussels airport stop
Location and value
Airport shuttle not 7/24
I called reception and waited for an unnecessarily long time before an irritated and unfriendly employee answered me. I asked for some utensils and he said "didn't room service give you this?" And I responded "This is not room service related", as I wanted utensils to eat with take away food. His irritation came through his voice while he said "fine." He hung up on me before I could say thank you. After this short but unfriendly exchange with reception, I never got my utensils! I never called back to followup . It wasn't worth the hassle and especially the rudeness. I improvised by using their wooden coffee stick as utensils instead. It wasn't easy to use but did the job with the scooping motion. I've never experienced such distasteful rudeness from hotel staff before until now. It really put a sour ending to my visit to Brussels. It only takes one uncalled for encounter to leave a bad immpression. Needless to say I will not be coming back to this hotel. And forewarning for anyone asking for utensils; good luck with that!
A beautiful, comfortable, well staffed hotel. It was perfect for my 13 hour layover at Brussels Airport.
Twenty One Euro for breakfast is outrageous. I ate about two eggs, two slices of bacon, a slice of toast and coffee. I can not eat Twenty One Euro of breakfast. It would have been nice if the restaurant was open for breakfast.
Facilities, staff, restaurant and overall upkeep all excellent and consistent with 4-star designation. Airport shuttle was active/available (contrary to older reviews). Good location for airport access. Gated parking was 15 E on-site and was very convenient.
Air conditioning was poor and room remained rather warm (sign on thermostat noted that it was an eco-friendly system so this may not be considered a major issue by some), only 1 full size towel for double room posed an inconvenience. Location very good for airport access but otherwise nondescript.
The room was very nice and roomy, the bathroom was modern, large and well equipped
The wake up call system did not work and we nearly missed our flight
The free shuttle service from the airport to the hotel and back.
Close to airport especially if you have an early flight out of Brussels. Close to city centre too - station 5 minutes walk away. Time to city centre about 15 minutes. Taxi provided at hotel expense from airport to hotel during the day. Very efficient service.
We left hotel at 5am. We had to take a taxi. Hotel pays for taxi after 6am.
The proximity to Brussel National Airport and teh free Airport Drop and Pick ups are the most salient points of thsi Hotel.
Access from motorway - very easy to find. Comfortable beds. Good value for money. Secure parking. Good breakfast.
Minor point but would have liked extra pillows. If I had asked I am sure they would have provided these.
Food was excellent; staff was efficient and courteous
One complaint: I extended my stay by a day and a half while waiting on a flight. When I called to extend the stay, the reception did not tell me the rate would be changing from 99e to 150e. This is a big difference and took me by surprise when I checked out. Not sure why the rate increased during a weekday but nevertheless I was not informed. I did not like this.
It was far enough from Brussels airport to be quiet yet close enough for easy connections. Staff was exceptional; they were friendly and very helpful with direction.
Great design, really clean big rooms, free internet.
modern, easy access, clean, spacious
Breakfast is very limited and the price of 18€ is unjustified.
When you stay at Van Der Valk Hotel Brussels Airport in Machelen, you'll be in the business district, within a 10-minute drive of NATO Headquarters and Berlaymont Building. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Machelen? This hotel has facilities measuring 11238 square feet (1044 square meters), including conference space. Self parking (subject to charges) is available onsite.
based on 1,690 reviews
Value for money
Policies vary by room type and provider.
Van Der Valk Hotel Brussels Airport is located at Culliganlaan 4b, 2.7 km from the centre of Machelen.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Van Der Valk Hotel Brussels Airport.
Yes, Van Der Valk Hotel Brussels Airport offers free Wi-Fi.
No, Van Der Valk Hotel Brussels Airport does not offer free parking.
Yes, Van Der Valk Hotel Brussels Airport offers free airport shuttle service.
Van Der Valk Hotel Brussels Airport is 2.7 km from Brussels Bruxelles-National. Van Der Valk Hotel Brussels Airport is 33.5 km from Antwerp Deurne.
Yes, Van Der Valk Hotel Brussels Airport is a pet-friendly hotel.
No, Van Der Valk Hotel Brussels Airport does not have a pool on-site.