Good to know
|Distance to city centre||17.4 km|
|Nearest Airport||Marsa Alam|
|Distance to airport||45.0 km|
Time of year
Show reviews that mention
|animation team||in 23 reviews|
|coral reef||in 18 reviews|
|diving and snorkeling||in 10 reviews|
|food is good||in 155 reviews|
|great beach||in 117 reviews|
|low quality||in 26 reviews|
|nice pool||in 49 reviews|
|pool view||in 19 reviews|
|room service||in 22 reviews|
|room was big||in 62 reviews|
|staff are very friendly||in 167 reviews|
|value for money||in 29 reviews|
It is my second time to visit aurora resort and I,'ll come again next year to spend a marvelous vacation as it always be, the whole staff is perfect friendly and helpful specially mr.mohamed with his smiley face and respectable attitude also mr karim so decent and helping person ,all the staff working in the restaurant and the cleaners and the animation was doing their job with great hospitality. Special thanks for mr.Aly in the animation team with his charismatic character who made you enjoy every moment in the hotel Also we had much fun in mr .Alaa,s safari Really I recommend this hotel for everybody wants a fantastic vacation
Rooms were clean. The pool facilities were nice as well as the program of activities and the beach.
The hotel is basically in the middle of nowhere you feel stuck in the compound as it is by a highway and all shops/cafe or anything is just from the hotel. Waking up at 8.30 and then have breakfast and going to the pool at around 9.30 to never find a free spot by the pool is very frustrating. Especially as all people reserve spots without sitting there. How come by the pool it is allowed to reserve spots but not by the beach??? The regulations should be forbidden for all spots. The food was open buffet for breakfast, lunch and dinner. After staying there a few days you easily get bored as the variety doesn’t really change and most of the food offered are carbohydrates. The variety of fish/meat or chicken is very limited. When taking a towel from the hotel for the beach or for the pool, the staff refuses to give you a new one. Lets say you go to the beach and get a towel, the towel becomes salty after you go to the beach. Afterwards you wanna go to the pool, meaning you need a new and clean towel. You wanna go change it and then the staff tells you no use the old one. The old one is with salt water remember???? I needed a clean one!!!! While checking out, the staff came to our room to take our luggage as we supposed they will bring it to the lobby so we can check out there and take our things. After we checked out we found out our luggage was gone and they put it in the middle of the highway without any security or anything??? In the middle of the desert???? HOW CAN THIS BE POSSIBLE! When we found out, we got to take the luggage back inside then we realized that one luggage was gone! As we approached the issue to the reception he looked at us like a car and didnt do anything!!! He didnt even apologize or could tell us what was happening!! After half of the staff was searching for our luggage, one of the workers apologized. This is VERY UNPROFESSIONAL!!! The reception was unprofessional, whoever is responsible for the luggage is really unprofessional!!!
The staff were very decent and helpful they tried their best to make our stay very comfortable and full of joy.
The accessibility to and from rooms for people using wheel chair wasn't that easy. This they should take it in mind.
The place.staff.animation team
The towels in room it white it looks to old and not shiny white. Chairs on pool not enough if the hotel fully booked
reception let me and working with to foreign give me dinner expensive but in the menu they are not as price
When you stay at Aurora Bay Resort Marsa Alam in Marsa Alam, you'll be near the bay and within a 5-minute drive of Abu Dabab Beach. Featured amenities include limo/town car service, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
based on 1,906 reviews
Things to Know
- Pleasant hotel grounds
- Spacious rooms
- Good beach sports
Policies vary by room type and provider.
Reviews about Aurora Bay Resort Marsa Alam
Most Popular Landmarks
- Elphinstone Reef 13.1 km
- Marsa Mubarak 66.3 km
- Wadi Gemal National Park 78.7 km
- Sharm El Luli 79.4 km
|Marsa Alam||45 km|