Location location location
Close to everything. Shoppping, old town, Chinatown, food court, metro. We were able to do it all with young kids in tow. Room was a little small but we were barely in there. Lobby is large lively and fun.
Exchange rate was very disappointing at front desk. Pool closes too early, 9pm. Sauna and steam room is 24 hours.
I love the location , the comfort the staff everything is good I would highly recommend this hotel
I feel that for the price that I paid the rooms need to be renovated I've stayed in Montreal at other hotels much much better for less money
I feel that for the price that I paid the rooms need to be renovated I've stayed in Montreal at other hotels much much better for less money carpet in the room was old Uchitel the shower was very bad need some improvement
I loved the ultra modern style and comfort of the Hyatt Regency at the Complexe Des Jardins in Montreal. The shops and central location were magnificent!
The only minor hassle was in trnsferring from elevators... but again... very minor.
(1) Location was excellent (2) Parking rates were reasonable (3) Breakfast Buffet Good (4) Female staff at front desk very friendly and helpful, more than males (5) I'm vegetarian, the cook prepared nice surprised meal for my milestone birthday dinner. (6) After 4 days I finally got to eat Waffle, only after I inquire/requested, one the male waitress really went out of the way to make sure I get to eat it.
(1) Cheap Mattress (2) Room Decor & Furniture ok for the brand & money (3) Curtains had tiny holes in them (4) Bathroom Wall was not painted after some repair...rusty look left visible (5) Cammode shaky when you sit on it (6) Rooms not as bright, suggest putting LED WHITE lights instead
Last minute stay
I was traveling through Montreal, stopped downtown and decided to stay, this was the best value hotel downtown, excellent staff, great location. I'm staying here the next time I visit.
Trendy, Clean and Well Situated
The cleanliness right down to the carpet was apparent. Many hotels use carpet past its prime...not this hotel.
The series of elevators from parking to reception could be better identified. The pathway wasn't as intuitive as I am ussd to.
Great location near art museums and 3 blocks from convention center.
Outdated rooms although the lobby has gotten a makeover.
The location is great, museums, old montreal, notre damme, mcgill, train station, restaurants, everything at a reasonable walking distance, breakfast is a very good buffet.
The breakfast is a little expensive, there is poor signaling for the lobby, and since it is in the 6th floor it is a little tricky to find it
I liked that the Hyatt was centralized to all locations in Montreal. It was walking distance to Downtown Montreal and walking distance to old Montreal. The Hyatt was a close walking distance to the metro as well.
There was nothing I did not like.
Great value and great location downtown.
The bed was comfortable and we had what we needed except a table to sit at would have made the experience better. VerygkAd to have had a refrigerator. The front desk staff were very friendly and helpful. We enjoyed the very close proximity of Eggspectation restaurant where they have an outstanding breakfast menu.
We had trouble getting the room to warm up in the morning. I thought the listing said their pool was not open yet and so I didn't bring a swimsuit and missed the chance to use the pool. Also, Kayak, you confirmed my reservation but I never saw anything about printing a voucher so the front desk needed me to present my confirming email.
Comfortable and conveniently located.
The staff at the hotel were very friendly and helpful. Shops and restaurants are very close by. Rooms were clean and beds were comfortable.
The rooms were not as modern as the lobby, but it wasn't a big deal for me.
Hyatt Regency Montreal is centrally located in the heart of the cultural district, adjacent to 110 shops, boutiques and restaurants in Complexe Desjardins. We are within walking distance of the business district, Place Ville-Marie, Old Montreal.
Based on 2,421 reviews
Value for money
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