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|"Very friendly and wonderful staff!"||(in 52 reviews)|
|"King suite was fantastic!"||(in 4 reviews)|
|"Rooms were spacious, nice and clean."||(in 7 reviews)|
|"Didnt really have a resort feel."||(in 12 reviews)|
|"Parking near rooms is horrendous."||(in 20 reviews)|
|"Hot tubs were sometimes cold or lukewarm."||(in 1 review)|
Toilet flushes did not work, Shower worked together with regular shower and facet runs,
Atmosphere was awesome
The weather, it rained during our stay
The staff was amazingly helpful. The location was great!
The room wasn't cleaned the best. My wife had me go get Lysol wipes to wipe down our room.
Very comfortable and accommodating
Went for a 30th reunion. Great facilities, polite and helpful staff, lots of pools, spacious rooms. Many conveniences. Even great food at the pool and room service. Excellent value. (We stayed the last weekend in September and got a special rate by shopping it in advance.)
A place this big could use a bit more food options. Maybe a bigger menu for room service and pool restaurant. But the food was excellent, so the request for more of it is a compliment!
Everything ! the staff was awesome the view from our room was spectacular
Leaving ! Had a wonderful weekend there will go again
Location and staff
Hotel is a bit dated
as we frequent several valley hotels, we especially loved the adult pool area....................
our room had absolutely no view front or back
Close to family.
The resort is tired and it shows.
My girlfriend and I stayed here for the fourth of July weekend. I will never stay here again ever. The room was dated. The room looked like a road side motel. The pictures and smoke dectors were falling off the wall. The refrigerator door had a hole like some one kicked it. I went to four different ice machines four different times and not one of them worked. I had to drive to the store it was very inconvenient. For the amount we paid for each nigh it was not worth it. We didn't even go to the water park portion of the resort because we were so disappointed with our room
Nice room nice pools
I stayed on a Monday until Wednesday and it wasn't very busy at all. I was put in the farthest room from the main pool so it wasn't walking distance, did receive shuttle service but would of been nicer to be closer.
Quiet retreat. Comfortable suite.
Convenience and value for money in a high class operation
Stayed in the Presidential Suite which was absolutley amazing. There was more then enough room for two poeple and the rooms were very nicely decorated. Not mention, we were within 20 ft of a pool and fitness room and had no issues with parking the entire trip.
It was quiet and serene...not very crowded.
We stayed in a Presidential suite and had a lot of nice room to visit with my son and family. (big living room and large dining table and chairs, bath and a half, large master suite with balcony and bar area). The kids enjoyed the pools and water facilities. The facility is older, but is kept in good shape... Off season pricing was great!
There was a small frig. in the bar area that was filled with hotel snacks that were very expensive. There was no microwave.
out of the way....
Everyone was really friendly. The hotel was clean and offered all the amenities we desired (golf, swiming for both kids and family). An area to allow the family to gather and talk.
we were billed incorrectly for our room. We were billed at $211.65/night which was higher than the rate on the booking.com confirmation. I have sent an email to the Pointe Hilton to ask them to review our bill vs a copy of your booking confirmation email.
The Cliffside Resort was beautiful with a gorgeous view of the city. We especially like the hiking trail at the top of the resort which had a panoramic view of the city. The patio view was also very nice.
I did not like the fact that we had to worry about extra charges that were added on. We paid over $100.00 extra than we originally anticipated. It makes the experience less pleasurable. The cleaning staff tended to be slow about cleaning the rooms and left stuff laying around.
Pointe Hilton Tapatio Cliffs Resort offers a 4-star resort experience in the heart of downtown Phoenix, Arizona. It is ideal for business and leisure travelers seeking a comfortable, quality experience with close proximity to the airport. Phoenix Sky Harbor International Airport is only a 20 minute drive from the hotel.
The hotel offers refined 1- and 2-bedroom suites with contemporary furnishings, generous amenities, and luxe decor. Guests can choose from resort suites, ambassador suites, signature suites, grande suites, and accessible suites. All rooms are kid-friendly, pet-friendly, and smoke-free.
All suites feature complimentary high-speed WiFi, flat-screen televisions with premium satellite channels, coffee and tea making facilities, mini bars, spacious living room areas, sofa-beds, large bathrooms, signature mattresses, plush bedding, crisp linens, a hair-dryer, iron and board, large workspace with ergonomic chair, nightstand with reading lamp, furnished private terrace, and individual climate control. Laundry service and room service are available. Upgraded suites feature fireplaces, wet bars, full kitchens, and spacious dining room areas.
Free parking is available onsite. There is an onsite water park which features numerous outdoor pools, hot tubs, water slides, private cabanas, sundecks, lounge chairs, and a poolside cafe. Guests can indulge at the onsite day-spa which offers a wide range of therapeutic beauty services, including massages and facials. There is an 18-hole golf course onsite.
Guests can dine at the upscale onsite American restaurant which serves mouthwatering grill dishes and offers sweeping city views. The bar serves handcrafted cocktails and fine wines.
based on 703 reviews
Policies vary by room type and provider.
All reservations at Pointe Hilton Tapatio Cliffs Resort – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Pointe Hilton Tapatio Cliffs Resort is located at 11111 North 7th Street in North Mountain, 16.3 km from the centre of Phoenix. North Mountain Park is the closest landmark to Pointe Hilton Tapatio Cliffs Resort.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Pointe Hilton Tapatio Cliffs Resort.
No, Pointe Hilton Tapatio Cliffs Resort does not offer free Wi-Fi.
Yes, Pointe Hilton Tapatio Cliffs Resort offers free parking.
No, Pointe Hilton Tapatio Cliffs Resort does not offer free airport shuttle service.
Pointe Hilton Tapatio Cliffs Resort is 18.7 km from Phoenix Sky Harbor Intl. Pointe Hilton Tapatio Cliffs Resort is 48.8 km from Phoenix Phoenix-Mesa Gateway.
No, pets are not allowed at Pointe Hilton Tapatio Cliffs Resort.
Yes, Pointe Hilton Tapatio Cliffs Resort has a pool on-site.
Pointe Hilton Tapatio Cliffs Resort has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.