Serena Village

Rooms Treat yourself to a stay in one of the 16 individually furnished guestrooms, featuring private pools. Your room comes with a Tempur-Pedic bed. Rooms have private balconies. Kitchens are outfitted with full-sized refrigerators/freezers and ovens. Wired and wireless Internet access is available (surcharge). Amenities Spend the day on the private beach or dip into one of the 8 outdoor swimming pools. Additional features at this hotel include wedding services, tour/ticket assistance, and a picnic area. Guests can catch a ride on the shuttle (surcharge), which operates within 10 kilometers. Business}, Other Amenities Featured amenities include express check-out, multilingual staff, and an elevator. This hotel has 4 meeting rooms available for events. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and free self parking is available onsite. Property Location Located in Punta Cana, Serena Village is on the boardwalk, within a 15-minute drive of Downtown Punta Cana and Cabeza de Toro Beach. This beach hotel is 6.5 mi (10.5 km) from Bavaro Beach and 7 mi (11.3 km) from Punta Cana Beach. Dining Grab a bite from the grocery/convenience store serving guests of Serena Village. Wrap up your day with a drink at the beach bar. Mandatory Charges You'll be asked to pay the following charges at the property: Breakage deposit: USD 100 per stay A damage deposit of USD 100 will be collected before check-in. Deposit is payable by wire transfer and is due within 24 hours of booking the reservation. We have included all charges provided to us by the property. Optional Charges Fee for in-room wireless Internet: USD 10 per day (rates may vary) Fee for in-room wired Internet: USD 10 per day (rates may vary) Airport shuttle fee: USD 25 per room Airport shuttle fee per child: USD 25 (up to 17 years old) Early check-in fee: USD 50 (subject to availability) Late check-in fee: USD 50 for check-in between 7:00 PM and 10:00 PM Late check-out fee: USD 50 (subject to availability) Rollaway bed fee: USD 10.0 per day Electricity fee: USD 10 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Check-In Checkin starts at 3:00 PM Checkin end at 7:00 PM The minimum age of Checkin 18 Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve rollaway/extra beds This property accepts credit cards and cash Parties and events are allowed on site Long-term renters welcome Safety features at this property include a fire extinguisher and a security system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property This property charges consumption-based electricity fees. This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Check-Out Checkout is done at 11:00 AM Pets Pets allowed Pet max weight (per pet) in kg is 9 Pet max weight (per pet) in lb is 20 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees) Pets cannot be left unattended General instructions No cribs (infant beds) available Cash deposit required Car recommended Events/parties allowed LGBTQ friendly Property uses a professional cleaning service Property is cleaned with disinfectant Staff wears personal protective equipment Social distancing measures are in place Property confirms they are implementing enhanced cleaning measures Gap period enforced between guest stays - 48 hours Staff temperature checks are conducted regularly Bed sheets and towels are washed at a temperature of at least 60°C/140°F Commonly-touched surfaces are cleaned with disinfectant Property confirms they are implementing guest safety measures Guest accommodation is sealed after cleaning Electrostatic spray is used for disinfection Cashless transactions are available Masks are compulsory at the property Contactless food service / room service is available Professional property host/manager Property follows sanitization practices of COVID-19 Guidelines (WHO) Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in