Cons (-) The buffet was not so good. It opened at 7:00 but there were no eggs until,7:20. No condiments for oatmeal.
3 stars
The Hotel Salem
4370 Commercial Street Southeast, Salem, OR 97302, United States
Salem, OR
See location+1 503 588 9220Photos of The Hotel Salem
Overview
Phoenix Inn Suites of Salem features 87 guest rooms that offer modern accommodations. The hotel staff is available to assist with sightseeing and tour planning, in addition to handling guest needs at the hotel. Located in Salem, the hotel is just minutes from local wineries and Corban University, as well as Willamette University. All guests of the hotel enjoy a complimentary hot breakfast buffet every morning, as well as complimentary high-speed WiFi in all areas of the hotel. This hotel allows pets with prior notice and an additional nightly fee.
The Phoenix Inn Suites of Salem is Certified Bike Friendly by Travel Oregon and features an indoor pool and hot tub area along with a fitness room. All guest rooms at this hotel feature coffee makers, mini fridges, and microwaves. There are meeting and event spaces at this hotel to accommodate intimate events and small business meetings. Evening cookies are served in the lobby, and hotel staff can provide laundry and dry cleaning services. This hotel offers a 24-hour business center, as well as a convenient location near I-5, just minutes to downtown and the State Capitol.
This hotel offers complimentary on site parking in the surface lot, which includes parking for RVs, buses, and trucks. There are accessible rooms available at this hotel, which is also close to plenty of local breweries, restaurants, and shopping attractions. This is a family-friendly hotel that offers upgraded suites with additional living and sleeping space for families and groups. This is a non-smoking hotel.
Latest deals for The Hotel Salem
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Privacy Preferences
Amenities at The Hotel Salem
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- No smoking
- Non-feather pillow
- Designated smoking area
Dining
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
General
- Seating area
- Interconnected room(s) available
- Sofa
- Carpeted
- Storage available
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- 24hr front desk
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Wardrobe or closet
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- TV
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Pool
- Heated pool
- Indoor pool
Workspace
- Desk
Things to do
- Golf
Fitness
- Fitness centre
Reviews of The Hotel Salem
8.5
Very good
1107 verified ratings
Wonderful
609
Very good
218
Good
115
Okay
54
Fair
47
Mediocre
23
Poor
41
Summary of reviews
Guests say
Guests appreciated the friendly and helpful staff, as well as the cleanliness of the rooms. However, many expressed disappointment with the breakfast options and quality, mentioning that it did not meet their expectations. Some guests also noted issues with room size and amenities, suggesting that the hotel could benefit from renovations and better breakfast offerings.AI-generated from customer reviews
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Score by provider
8.5 out of 10
5 reviews
7.9 out of 10
6 reviews
All reviews
Pros (+) It was great having two sinks !!
Cons (-) You ran out of cinnamon rolls on Sunday morning!!
Pros (+) Nice moderately priced room. Comfortable bed. Very good hot breakfast included waffles, biscuits and gravy, scrambled eggs, instant oatmeal., cold cereal, toast, etc. It is an older building but it's clean, comfortable and a good value.
Pros (+) spacious clean rooms with comfortable beds and large windows. Staff was super friendly and went out of their way to be helpful. Especially the lady in the breakfast room. Jacuzzi was really relaxing after a hectic day.
Cons (-) There are no gluten free, dairy free options in the breakfast room.
Pros (+) Full breakfast with biscuits and gravy, waffles, freshly baked cinnamon rolls, and more with a lovely woman woman who was there to clear our plates and ask if we needed anything else.
Cons (-) Loud thumping from the room above us and lots of smoke in the hallway which came in our door despite having a non-smoking room.
Pros (+) Big bathroom, King sized bed, non-smoking
Cons (-) A bit noisy, some minor repairs needed in the room
Location
4370 Commercial Street Southeast, Salem, OR 97302
What's nearby
- Bush's Pasture Park4.5 km
- Willamette Heritage Center4.9 km
- Martha Springer Botanical Garden5 km
- Mark O. Hatfield Library5 km
- Lausanne Hall5.1 km
- Eaton Hall5.1 km
- Gatke Hall5.1 km
- Waller Hall5.2 km
- Oregon Civic Justice Center5.2 km
- Hallie Ford Museum of Art5.3 km
- Oregon State Capitol5.3 km
- Salem First United Methodist Church5.3 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Hotel Salem
Low season | June |
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High season | June |
Average price (weeknight) | C$ 209 |
When to book a room at The Hotel Salem
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.6 |
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Distance to downtown | 5.8 km |