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Good and bad
Good price and good location. There were four of us, so we needed a two bedroom suite, and we found plenty of beds for the four of us. Breakfast was adequate. The hotel was close to Metro and many restaurants. Overall it was hotel was priced right and it was worth it. We would stay there again, considering the good price and cleanliness of the facilities.
We were told by the clerk we could park our rental car in front of the hotel. We had the car parked a little away and we got a ticket and someone kicked the rear and the side of the car causing damage to the body. Next time we will not rent a car but take the metro and walk. The room we had was clean and adequate but outdated. One room had air conditioning but the other room did not.
Bilingual staff, location, large rooms
Dirty beds!!! Poorly kept all over.
Central location, internet and individual heating in rooms, fixed internet promptly when it stopped working, friendly staff, generous breakfast buffet.
The staff were very friendly and helpful, plus the rooms were very well serviced each day
The restaurant was not open at all on twe occasions when we attempted to use it, even though it was advertised as being open (eg. in the lift poster)
The staff was very helpful when I needed some assistance.
The room, particulary the bathroom, was dirty. Breakfast was a bit poor.
Big room with kingsize beds.Wifi in the room. English news channels bbc , cnn
Shower with low water pressure
large room. internet available
breakfast was absolutely horrible. The worst breakfast while travelling four weeks in south america! The hotel personnel was charging to much for the taxi to the airport, which is not very service oriented.
Hotel staff was very helpful and the room is indeed clean.
Hotel needs big makeover - very old facilities. Would be very doubtful whether to recommend the hotel.
The location is close to a subway station, there is a breakfast buffet, however one guest tried to take a yogurt out of the breakfast room was stopped harshly by a staff member.
The entrance of the hotel is kind of hidden, next to a little hill in a side street, this may be dangerous. The street next to the hotel is very noisy starting early in the morning. When we arrived the hook for the towel in the bathroom fell off when I touched the towel. It was not repaired during my stay. The shower head also was loose and when touched could fall down. Maintenance in that hotel is lacking...
Good position, in the center. Room quite large
Restaurant with no permission for alcohol (so no beer, no wine...). Room cleanliness not sufficient
With a stay at Hotel Windsor Suites, you'll be centrally located in Santiago, a 3-minute drive from Plaza de Armas and 14 minutes from Costanera Center. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is available for a surcharge.
based on 179 reviews
Policies vary by room type and provider.
Hotel Windsor Suites is located at Victoria Subercaseaux 65 in Lastarria, 1.4 km from the centre of Santiago. Museo Nacional de Bellas Artes is the closest landmark to Hotel Windsor Suites.
Check-in time is 2:00 PM and check-out time is 12:00 PM at Hotel Windsor Suites.
Yes, Hotel Windsor Suites offers free Wi-Fi.
No, Hotel Windsor Suites does not offer free parking.
No, Hotel Windsor Suites does not offer free airport shuttle service.
Hotel Windsor Suites is 14.3 km from Santiago Arturo Merino Benitez.
No, pets are not allowed at Hotel Windsor Suites.
No, Hotel Windsor Suites does not have a pool on-site.