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|"Everything About Royal Orchid Is Perfect."||(in 3 reviews)|
|""Staff was nice, smiling and welcoming.""||(in 28 reviews)|
|"kind staff and nice location."||(in 29 reviews)|
|"The room smelled moldy."||(in 3 reviews)|
|"Definitely not worth the money to stay here."||(in 1 review)|
|"Black mold and water damage."||(in 11 reviews)|
|room was very dirty||in 145 reviews|
|location was great||in 69 reviews|
|staff are very friendly||in 57 reviews|
|nice hotel||in 45 reviews|
|hot water||in 39 reviews|
|front desk||in 36 reviews|
|nice view||in 31 reviews|
|tv channels||in 25 reviews|
|little bit||in 23 reviews|
|free shuttle||in 21 reviews|
|air conditioning||in 16 reviews|
|received a free upgrade||in 9 reviews|
|executive king||in 7 reviews|
|room clean||in 7 reviews|
|uso||in 7 reviews|
|get what you pay||in 6 reviews|
|guam||in 6 reviews|
|mold and mildew||in 6 reviews|
|royal orchid||in 6 reviews|
|abc store||in 5 reviews|
|daily and replenished||in 3 reviews|
|replenished our toiletries||in 3 reviews|
Staff was extremely friendly and accomadating and the location was great in Tumon. The rooms were fairly large.
Internet service needs to improve. Half the time it was down or intermittent. Also, the air conditioning system is in need of repair the rooms humidity was extremely high and always felt the room was wet and moldy smelling. The facility also needs some repairs and upgrades.
Poorly maintained hotel that's not convenient to a
I liked that my company was able to book a hotel for the 3 weeks I was spending in Guam. This was the only option available. That's should've been a clue.
First, the air con spits out water constantly. If you shut off the air con, mold starts to grow in your room. You can't open the windows to air out the room. During a tropical storm the wood surrounding the windows was saturated with water and started raining in my room... eventually adding to the mold. Most of the staff were nice. I never accepted room service for cleaning but they would give me anything but water. For some reason they refused to provide any more bottled water than the initial two bottles. For the thousands of dollars my room cost, I would think a few bottles wouldn't be a problem. If you have them shuttle you to the airport, pay at reception. My airport driver pocketed $5 when I wasn't looking and claimed I hadn't paid him the full amount for shuttle service. When I counted my money at the airport I realized what he had done. Summary: I've stayed in Cambodian an Laotian hotels that were better maintained at a third of the price.
I love the big room
One thing that bother me was the bathroom. The shower head need to be replace and clean
The air conditioning did not work
With a stay at Royal Orchid Guam Hotel in Tamuning (Tumon), you'll be within a 5-minute drive of Tumon Beach and T Galleria by DFS. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 567 reviews
Policies vary by room type and provider.
Royal Orchid Guam Hotel is located at 626 Pale San Vitores Road in Tumon, 2.1 km from the centre of Tamuning. Ypao Beach Park is the closest landmark to Royal Orchid Guam Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Royal Orchid Guam Hotel.
Yes, Royal Orchid Guam Hotel offers free Wi-Fi.
Yes, Royal Orchid Guam Hotel offers free parking.
No, Royal Orchid Guam Hotel does not offer free airport shuttle service.
Royal Orchid Guam Hotel is 2.1 km from Tamuning Guam Intl. Royal Orchid Guam Hotel is 89.1 km from Sinapalu Rota.
No, pets are not allowed at Royal Orchid Guam Hotel.
Yes, Royal Orchid Guam Hotel has a pool on-site.