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|"good price good experience."||(in 3 reviews)|
|"Food was great."||(in 3 reviews)|
|"The customer service was impeccably superb."||(in 7 reviews)|
|"The rooms are old and feels dirty"||(in 32 reviews)|
|"Service quality was terrible."||(in 10 reviews)|
|"The room is not worth the money."||(in 2 reviews)|
|room was old||in 121 reviews|
|comfortable staff||in 93 reviews|
|pools||in 88 reviews|
|ocean view||in 79 reviews|
|private beach||in 70 reviews|
|nice hotel||in 68 reviews|
|bed was comfortable||in 53 reviews|
|breakfast was very good||in 48 reviews|
|service was good||in 42 reviews|
|little bit||in 40 reviews|
|free wifi||in 24 reviews|
|great time||in 23 reviews|
|front desk||in 19 reviews|
|great facilities||in 16 reviews|
|rent car||in 15 reviews|
|guam||in 10 reviews|
|worth the money||in 7 reviews|
|tumon||in 6 reviews|
|food was great||in 5 reviews|
|right at the front||in 5 reviews|
They handled COVID wonderfully with fantastic food options qnd an extremely helpful staff
The hotel is generally clean however the room didnhave a musty smell to it as well as what appeared to be mold in both the room and hallways
The room, the service , the poor coordination of the staff.
Frustrated but satisfied
When we first started to check in they told us we were getting a twin room when we had reserved and paid for a (non-refundable) King. it’s the classic “availability” fiasco seen so often with hotels these days. In my opinion I’d i book and pay for an “available” King room i will get a king room. Fortunately after a bit of insistence we were given the room we originally booked. Frustrated, but satisfied.
Close to the beach, good clean room with ocean view. Didn’t appreciate the run around on availability of the actual room I originally booked. But it worked out.
No room service!
Loved the wellness center. Great classes -- only wish I could have taken more of them. Wide range of equipment, and plenty of it. Ample poolside space, with several different pools. if you don't find a chaise longue at one spot, there's plenty more. Staff was very helpful and friendly.
The Hilton Guam Resort & Spa sits right at the water’s edge of Tumon Bay in Guam. This hotel is in a tropical paradise, complete with palm trees, water as far as the eye can see, and surrounding islands.
With over 500 rooms for guests to choose from that have either ocean or garden views, there’s not a bad room in the whole resort. The rooms and suites are divided into three different areas. There’s the Main Tower, the Premier Tower, and the new Tasi Rooms. The hotel also features executive rooms that have separate work spaces in them for travelers who are on business, and accessible rooms for anyone requiring special accessibility amenities or features.
There are eight different places throughout the Hilton Guam Resort & Spa that serve either food, drinks, or both. There’s Caffe Cino, Fisherman’s Cove, Fisherman’s Express, Islander Terrace, Roy’s Lounge, Roy‘s Restaurant, Tree Bar, and Tropic’s BBQ. Other restaurants in the nearby area include Chili’s, Ruby Tuesday, TGI Friday’s Guam, and Hard Rock Café Guam.
The resort offers its guests plenty of things to do. There are a number of activities for children, including an on-site playground. The whole family can go to the beach and the pool. There’s a tennis court and a fitness room. Guests can enjoy some snorkeling, or book a sight seeing tour.
If all of those activities aren’t enough, guests at the Hilton Guam can book a relaxing treatment at the on-site spa. The treatments are sure to make any guest feel more comfortable and refreshed.
The Hilton Guam Resort & Spa has so much to offer vacationers and business travelers alike. Any person would be hard pressed to be disappointed with a stay at this hotel.
based on 915 reviews
Policies vary by room type and provider.
All reservations at Hilton Guam Resort & Spa – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
To have a particularly luxurious and relaxing stay at the Hilton Guam Resort & Spa, there is the Leisure Escapes package, which will provide you with $50 worth of credit to use each day of your stay at the hotel. The Weekend Getaway package is also popular amongst visitors, as it includes late check-out, access to high-speed Wi-Fi, and complimentary breakfast.
Known for being one of the most popular treatments at the Hilton Guam Resort & Spa, the Balinese Massage incorporates a special oil to help reduce tension in your legs, back, and shoulders. If you would like to relax and clean your pores, there is the Relaxation Facial, a 90m treatment that also includes an arm and foot massage.
Located directly on the oceanfront, the Aqua Stella Chapel is a historic church that is a 3m walk from the Hilton Guam Resort & Spa and can be toured by visitors. A 4m walk from the hotel, the Sagan Kotturan Chamoru Cultural Center Guam is a small museum that features a variety of exhibits on the region’s culture and history. If you enjoy street art, don’t forget to visit the Archbishop Felixberto Flores Memorial Circle, a local landmark that can be reached on foot within 6m and is covered in bright paintings. For those that would like to take beautiful pictures of the ocean, there is Oka Point, an observation deck that is a 4m drive from the hotel.
For casual Japanese food, head to Max Ramen & Yakisoba, a local favorite that is only a 5m walk from the Hilton Guam Resort & Spa. Placed a 3m walk from the hotel, the Tower of London is a small pub that is known for having an extensive beer list. If you are interested in regional specialties and homemade cocktails, there is the Proa Restaurant, a casual eatery that can be reached on foot within 7m. If you would like to dine at a more upscale restaurant, head to the Lone Star Steakhouse, an option that is a 6m walk from the hotel and is known for its beef and shrimp.
As the city does not have a public transportation system that connects the Antonio B. Won Pat International Airport and the Hilton Guam Resort & Spa, it is best to drive between the two locations. In normal weather and traffic conditions, the trip will last you between 5 to 10m. If you plan on using a taxi service to head to the hotel, a standard fare will cost you approximately $5 to $6 each way. (Prices checked 09/07/19).
Hilton Guam Resort & Spa is located at 202 Hilton Road in Tumon, 2 km from the centre of Tamuning. Ypao Beach Park is the closest landmark to Hilton Guam Resort & Spa.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Guam Resort & Spa.
No, Hilton Guam Resort & Spa does not offer free Wi-Fi.
Yes, Hilton Guam Resort & Spa offers free parking.
No, Hilton Guam Resort & Spa does not offer free airport shuttle service.
Hilton Guam Resort & Spa is 2.8 km from Tamuning Guam Intl. Hilton Guam Resort & Spa is 89.3 km from Sinapalu Rota.
No, pets are not allowed at Hilton Guam Resort & Spa.
Yes, Hilton Guam Resort & Spa has a pool on-site.
Hilton Guam Resort & Spa has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.