Pros (+) Great staff. Very friendly & helpful
Cons (-) Hot tub not working. Get the other elevator working.
4 stars
Metropolitan Hotel Vancouver
Photos of Metropolitan Hotel Vancouver
Overview
The Metropolitan Hotel Vancouver is located near Robson Street, and it is packed full of amenities. There is a restaurant on-site, and guests can also enjoy the bar area for grabbing a glass of wine or a cocktail. The pool is located indoors, which makes it accessible all year long, and there is a well-equipped fitness center. The lobby has high-speed WiFi, and there is valet parking offered for those arriving in a personal vehicle. The terrace area allows guests to enjoy the pleasant Canada air, and there is a computer station for those travelers that need to get a little bit of work done.
There are 197 smoke-free guestrooms that are spread over 18 floors, and each of the rooms offers a minibar, coffee maker, and a bathrobe. The private bathrooms are spacious with shower/tub combos, and the high-end toiletries provided are complimentary. There is also a hairdryer supplied for guest convenience. The flat-screen television is hooked up to premium channels, and a free newspaper is delivered each morning. There is a small surcharge for using WiFi in the guest rooms. The kitchenettes are stocked with cookware, dishware, and utensils. Plus, they have refrigerators and microwaves. The housekeeping staff stops in daily.
Nearby attractions include the Queen Elizabeth Theatre and Canada Place. Within walking distance, guests will find the Vancouver Convention Centre and the BC Place Stadium. Rogers Arena can be reached via a 15-minute walk, and the nearest airport is Vancouver International, which is an 18-minute drive away.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Metropolitan Hotel Vancouver
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
Basics
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Trash cans
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Hypoallergenic
- No smoking
- Lowered sink
- Non-feather pillow
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by elevator
General
- Family rooms
- Interconnected room(s) available
- Lockers
- Ski storage
- Storage available
- Seating area
- Slippers
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
- City view
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24hr front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Raised toilet
- Shower
- Bathtub
- Toilet
- Toilet paper
Things to do
- Beach access
- Bicycle rental
- Casino
- Canoeing
- Cycling
- Skiing
- Horse riding
- Hiking
Kitchen
- Kitchenware
- Kitchen
- Kitchenette
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- Radio
- TV
- Smartphone dock
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
Bedroom
- Feather pillow
- Fold-up bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool and spa
- Heated pool
- Spa
- Indoor pool
- Sauna
Laundry
- Laundry facilities
- Laundry service
- Pants press
- Iron and ironing board
Parking and transportation
- Parking
- Private parking
- Valet parking
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
Outdoor
- Terrace/Patio
- Balcony
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Metropolitan Hotel Vancouver
8.6
Very good
828 verified ratings
Wonderful
458
Very good
185
Good
99
Okay
42
Fair
20
Mediocre
11
Poor
13
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly staff, highlighting the boutique size and cleanliness of the rooms. However, there were several complaints regarding the condition of the amenities, including non-functional hot tubs and outdated elevators. Parking fees were also considered high, and some guests experienced issues with room assignments and cleanliness in certain areas.AI-generated from customer reviews
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Score by provider
8.6 out of 10
52 reviews
8.9 out of 10
13 reviews
All reviews
Pros (+) The hotel was clean, comfortable and quiet
Pros (+) bathroom was great very conveniently located
Cons (-) carpet felt old
Cons (-) They are not cat friendly. The room we stayed in allowed our cat to run up into a crawl space including the ceiling and potentially the walls and ceilings of nearby rooms. This was a living nightmare, as she disappeared for close to ten minutes while hotel staff had no idea what to do. I'm sure the hotel is lovely if you don't have a cat, but if you do, avoid this hotel at all costs.
Pros (+) Were were given the option to upgrade our room...at a cost of 40$ a night. Rooms were comfortable and overall enjoyed our stay.
Cons (-) When booking the hotel we booked a deluxe queen room....however when checking in we were told we could only have a room with 2 singles as there were no other comparable rooms. We were given the option to upgrade. So adding an extra cost and the parking is also approx. 40 $ a night!
Pros (+) The staff were very accomodating. Went out of their way to assure we were taken care of - without even being asked. Friendly concierge and bell staff. Would definately stay here again.
Pros (+) all you expect and more....Comfortable mattress, pillows, fabulously smooth & lush linens, and quiet! a nice surprise, in a hotel so conveniently located in the heart of downtown Vancouver!!
Pros (+) The hotel itself was really nice. The bed was super comfy and it had little light switches on the side so you didn't have to get up to shut them off at night. The bathroom was huge, and the hotel had a sauna/pool open most hours of the day.
Cons (-) Kayak booked us a room for three with one bedroom and a cott. The room name description was unclear and it really caught me off guard when I got there and the reception said "So, you'll be needing a cott?" without any prior knowledge from me. We just crammed all three people on the bed, which worked, but it was not at all what I thought was going to happen.
Pros (+) Comfort, Size of rooms, Location
Cons (-) Limited parking
Pros (+) Two minute walk to Sky Train and connection to airport. Good bar/restaurant. All for less than half of the Four Seasons across the street.
Cons (-) Slow check in/out because of having only one staff at desk.
Location
645 Howe Street, Vancouver, BC V6C 2Y9
What's nearby
- Vancouver Art Gallery202 m
- Vancouver Harbour Centre0.5 km
- Central Library0.5 km
- Robson Street0.5 km
- Waterfront Station0.5 km
- Vancouver Convention Centre0.6 km
- Canada Place0.7 km
- BC Place Stadium0.9 km
- Rogers Arena1 km
- Chinatown1.3 km
- Vancouver Aquarium2.1 km
- Stanley Park2.7 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Metropolitan Hotel Vancouver
Low season | March |
|---|---|
High season | July |
Average price (weeknight) | C$ 406 |
Average price (weekend night) | C$ 465 |
When to book a room at Metropolitan Hotel Vancouver
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.9 |
|---|---|
Distance to downtown | 0.3 km |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 0.8 km |
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